Sotetsu Fresa Inn Sendai

Appreciated very much for the 24hr services for front desk. I called at 2am and got answered immediately. My problem was resolved in no time. Thank you very much! Sotetsu is a trusted brand for me.

The room was very clean and there was a good choice in amenities. The breakfast was good and the location, near the train station and city center, was ideal.

Everything was great here, staff, transportation, 100's of restaurants around. A staff member was extra helpful securing me an extra day stay because of Shinkansen cancellation. Thank you!

Room is old

It was a little challenging to find the property itself, and it’s a little bit of a walk, especially if you’re pulling a suitcase behind you, from Sendai station, but overall it was a decent stay. The staff were very friendly and made the check in process very easy. The amenities stand was very generous, I was surprised to see face masks in the mix, and some pour over coffees. The only thing is that our double bed room was a little tight, the tables with the chairs were placed in an area too small to accommodate that type of furniture. Regardless the property is clean and the detail the attention was certainly noticed and appreciated.

Clean

Room very clean, staff very helpful

The room was clean, spacious and neat. We were a family of 4 travelling. So we had a connecting room, which was convenient especially with 2 bathrooms. The staff was nice. However, we turned up to breakfast at 9:20am, being informed we had to buy tickets from reception. By the time we got the tickets and went back up at 9:31am, the breakfast place was closed. Then, we had to go back down to get a refund. I feel both the restaurant staff and reception staff should warn us that it was too late for breakfast and there was NO POINT of buying breakfast tickets for 4 people at 9:20am when the place was closing in 5 mins! otherwise, the location was great.

Modern feel, cleanliness, close to major shopping and friendly staff.

Great staff. Very clean. Great Amenities. Awesome location

Overall, the property was perfect. I would consider Sotetsu Fresa Inn Sendai a more upscale Japanese business hotel. Room was clean and modern with a good selection of amenities. It's just a short walk from Sendai Station and conveniently located near many restaurants and shops. Unfortunately, breakfast is not complimentary but there are many breakfast options in the surrounding area. I found a cheap onigiri shop just around the corner from the hotel for just 150 yen each and the portions were generous, better than the ones at the convenience stores. There is also Asaichi Market, which I recommend taking a stroll through.

Room very clean and comfortable. Nice short walk to the hotel from Sendai station.

Room is small and compact. Location is good.

It was a great location close to the train station with lots of food options and a fresh morning market basically just downstairs! The hotel was clean and really nice to stay in, and staff are helpful as always in Japan!

Good hotel, with basic comfort and amenities. Great internet. Well located, quiet. Excellent breakfast.

Generally ok, reasonable room, plenty of breakfast choice although sadly I’m not great with Japanese breakfast. I’d love some cereal. Check in by machine is awful. Never runs smoothly and needed help from staff to check in and check out. I hate check in machines. Request to keep the bathroom door closed to prevent setting of fire detection systems. Understand perfectly. However a fan running 24/7 in the bathroom is both an irritating noise at night and surely a fire risk itself? Location good, overall quite satisfied.

Great hotel, great price!

Friendly service.

It was a very pleasurable experience. I would return whenever I have a chance to. Customer service was excellent. Breakfast buffet is highly recommended. I left my washed socks hung in the bathroom but they kept them Location is somewhat out in the inconspicuous area, yet convenient store is near by.

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