Tatsunokuchi Onsen Matsusaki

Staff were incredibly nice and welcoming. Our room was comfy and the private onsen was a dream. Food was amazing-lots of local ingredients, which was great to try. I have seen some complaints about it not being super new, but I feel that's part of the charm of this place. Highly recommend!

Staff was incredibly friendly. The onsen was nice.

The staff are friendly and did their best to take care of us. The facility is old though, feels like going back to the 80s.

Staff is amazing! Such a relaxing place. Food was great and they managed to accommodate my vegan sister who was with me, which was very much appreciated. I felt like a spoiled little princess ;)

Excellent service. The staffs were super friendly.

The staff and service was exceptional and the stay was very comfortable and relaxing.

An amazing place and experience. We had private indoor and outdoor onsen in the room and used it a few times as it was really convenient. Our hosts for the two nights, Natalie and Mizu, were extremely helpful and friendly. The meals, all in a private room, were excellent and gave us an authentic experience of Japanese breakfast and dinner cuisines.

Beautiful and great hospitality!

Very clean and excellent ryokan to stay, half board service was fantastic, room was spacious for the standard room and they have 2 locations for public bath, definitely recommended

We had an interesting stay here. The rooms are worn and dated (we stayed in the old building) and only one of the onsen was nice enough to want to return to. The walls are thin and soundproofing (especially when some random karaoke started) wasn't great. They could do a lot to improve the quality of the property by beautifying the onsen spaces and cleaning up old wall coverings in the room and renovating old areas. The grounds seem neglected -- lots of overgrowth such that I couldn't take a stroll on the boardwalk across the pond without pushing the greenery away. Weeding and cleaning up debris would go a long way to improve the look of the property. The meals on the other hand were very well done and we had a good experience. They were able to manage my food allergies with no problem; communication with the site beforehand was very good. Meals were served elegantly and the service was great. We had dinner and breakfast in the room. Way too much food as always seems the case with these traditional and extravagant meals. The free shuttle pick up/drop off at the train station was much appreciated as the location is about a 20 minute drive. The price is definitely less than some other ryokan which are nicer and more convenient, so if you want an authentic experience with a lower price tag, this might be the place for you.

Amazing place! The private onsen was perfect and the private room dinner and breakfast was as authentic as it gets for Japanese style cuisine, will definitely go back!

깨끗하고 서비스는 정말 최고예요. 프론트에 계신분은 별로였지만, 룸에 오셔서 식사 챙겨주시는 분, 잠자리 깔아주시는 분은 정말 감동입니다. 일본의 서비스 정신을 제대로 느낄 수 있었어요. 뷰가 정말 아름답고 온천욕도 힐링됩니다. 또 가고 싶어요. 한국어 가능하신 분이 계셔서 너무 편했어요. 픽업도 해줍니다. 아쉬운 점은 룸은 큰데 횡한 느낌이 있고, 샤워시설이 최신이 아니어서 다른 모든 좋은 것들과 대비가 되었어요. 100년 이상 오래되었다고 들었는데, 계속 남아주길 바래요.

食事も温泉も気配りのいい中居さんも、実に良かった。息子夫婦や娘夫婦も連れて行ってあげたいと思う旅館です。

廊下から見える庭は立派でした。次回は庭にある茶室でお茶をいただきたいとおもいます。ガーデンビューの部屋でしたが、屋根と木の上の方しか見えなかったのは残念でした。 静かで落ち着いた旅館なのに、卓球台やビリヤード(ミニ版)、オモチャの貸出などもあり、ファミリーでも楽しめる旅館だと思いました。 お料理もお風呂も良かったです。

担当してくださったるみこさんが足の悪い母に本当に優しくしていただいて感謝です またお食事は本当に美味しく、お部屋の露天風呂も最高でした母のお祝いをしてくださり、写真まで撮っていただき、母が本当に喜んでおりました。 女将さんはじめ、送迎の運転をしてくださった方、お布団の用意をしてくださった方本当にありがとうございました。

値段相応の接客をしていただけましたので満足です。 温泉も部屋の半露天、屋上露天風呂も満足でした。 タオルも予備がちゃんとあり困ることはありませんでした。 個人的に夏季なので氷菓などの冷たい物が販売や提供にあるといいと思いました

接客も設備も最高の宿でした

お料理が素晴らしかったです。

Traditional Japanese Ryokan. Staff has been very welcoming and kind to our kids and us. Food has been a positive traditional experience. Special meals for our kids has been provided without asking. The outdoor onsen and sauna area has been great. Free shuttle transfer to the nearest stations including luggage support. The room itself is a bit dated but we enjoyed our overnight stay.

とても感じのいい対応でした。旅館内の雰囲気も良く、久しぶりにゆっくりとさせて頂きました。また行きたいと思います。