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THE MARK GRAND HOTEL
Hotels
9.8
/10
Exceptional
15 reviews
What Guests Say About Their Stay
Phyllis
10.0
/ 10
Staff were polite despite the communication barrier.
Hotel was nice, clean and airy.
Complimentary drinks was very good
RUMIKO
10.0
/ 10
お部屋が角部屋で静かに過ごすことが出来ました。
また、お部屋のお陰で駐車料が無料になりました。
埼玉に来る時はまた利用したいです。(今回2回目の利用です。)
See translation
Steven
10.0
/ 10
Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
In the Area
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3-2 Shintoshin Chuoku, Saitama, Saitama-shi, Kanto, Japan, 330-0081
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in THE MARK GRAND HOTEL
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What's around THE MARK GRAND HOTEL
3-2 Shintoshin Chuoku, Saitama, Saitama-shi, Kanto, Japan, 330-0081
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Discover More About THE MARK GRAND HOTEL
note: hotel was previously named The Mark Grand Hotel
Location
Staying at THE MARK GRAND HOTEL is a good choice when you are visiting Urawa-ku.
About THE MARK GRAND HOTEL
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at THE MARK GRAND HOTEL.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from THE MARK GRAND HOTEL exclusively for you.
With all facilities offered, THE MARK GRAND HOTEL is the right place to stay.
All facilities in THE MARK GRAND HOTEL
Others
Things to Do
- Romantic proposal packages
- Hot tub
- Health club
- Indoor pool
- Spa
- Sauna
- Steam room
Public Facilities
- Others
- Restaurant
- Coffee shop
- Elevator
Business Facilities
- Meeting facilities
- Meeting rooms
- Conference room
- Conference rooms
General
- Parking
- Parking (surcharge)
- Smoking area
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in THE MARK GRAND HOTEL
Important Note
- Fee for buffet breakfast: approximately JPY 4000 per person
- Covered self parking fee: JPY 1500 per night (in/out privileges)
- Covered extended parking fee: JPY 1500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
The following facilities or services will be unavailable from August 16 2025 to August 18 2025 (dates subject to change):
- Hot springs
- Sauna
- Spa
- Swimming pool
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at THE MARK GRAND HOTEL | 34 |
Number of floors in THE MARK GRAND HOTEL | 1 |
Another facilities in THE MARK GRAND HOTEL | Romantic proposal packages, Hot tub, Health club, Indoor pool, Spa |
Frequently asked question in THE MARK GRAND HOTEL
What are available facilities at THE MARK GRAND HOTEL?
There are top facilites at THE MARK GRAND HOTEL such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at THE MARK GRAND HOTEL?
The standard check-in time at THE MARK GRAND HOTEL is starting from From 15:00 while the latest check-out time is at Before 10:00
Does THE MARK GRAND HOTEL provide breakfast?
Yes, THE MARK GRAND HOTEL provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of THE MARK GRAND HOTEL?
THE MARK GRAND HOTEL is a 3.0-star hotel.
How many floors does THE MARK GRAND HOTEL have?
THE MARK GRAND HOTEL has 1 floors.
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More Reviews from Other Guests in THE MARK GRAND HOTEL
Overall Ratings & Reviews THE MARK GRAND HOTEL
Other sources (15)
9.8
Exceptional
From 15 reviews
Cleanliness
9.6
Room Comfort
10.0
Service and Facilites
9.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews THE MARK GRAND HOTEL
Number of reviews per page
20
40
Top reviews
Phyllis
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Polite and professional staff, awesome facilities complimentary drinks
Phyllis
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff were polite despite the communication barrier.
Hotel was nice, clean and airy.
Complimentary drinks was very good
Steven
Leisure Family
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Pascal
Leisure
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Super comfortable hotel with large room and for a very fair price
Derrick
Leisure Family
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Nice
Federico
Business
8.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good.
The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Read More
Chris
Leisure
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
10/10 Best hotel I have ever stayed at. Will stay again
Kiryong
Business
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
모든 것이 완벽한 숙소였다. 또 방문할 것이다.
miki
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
快適でした。またきます。
??
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
朝食が美味しい
RUMIKO
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
お部屋が角部屋で静かに過ごすことが出来ました。
また、お部屋のお陰で駐車料が無料になりました。
埼玉に来る時はまた利用したいです。(今回2回目の利用です。)
Yumi
Business Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
当日予約でしたので、安価で眺めの良い客室に泊まれました。コンビニもホテルの2階にあり便利。
客室の冷蔵庫の飲み物が無料も嬉しかった。
高齢の母を連れていたので、シーツを汚してしまったが客室係の方が、洗濯で落ちるので大丈夫です、と対応して下さいました。部屋は雰囲気が良く、きれいでした。
Verified traveler
Business
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
駅から遠いのが唯一の難点でした。それ以外はラウンジでの飲み物サービスが最高でした。
YUMIKO
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
何度も
YUMIKO
Leisure Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
眺めがよく、部屋はもちろんホテル全体とてもきれいです。今回は13階でしたので湯船とシャワーが別になっていることも嬉しいポイントです。また伺いたいです。
Yuta
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
非常に綺麗でスタッフの方も丁寧に対応してくれます。落ち着いた雰囲気でゆったり過ごせるホテルでした。
SUZUKI
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
部屋もサービスも良かった
Wai Man Adeline
Leisure Family
8.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
房間有特色，價錢抵住。
Miyuki
Leisure Family
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
とても清潔で綺麗
Daisuke
Business
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
さすがPlan do cでした！
空間、サービス共に最高でした！
また利用させていただきます。
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews THE MARK GRAND HOTEL
Other sources (15)
9.8
Exceptional
From 15 reviews
Cleanliness
9.6
Room Comfort
10.0
Service and Facilites
9.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews THE MARK GRAND HOTEL
Number of reviews per page
20
40
Top reviews
Phyllis
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Polite and professional staff, awesome facilities complimentary drinks
Phyllis
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff were polite despite the communication barrier.
Hotel was nice, clean and airy.
Complimentary drinks was very good
Steven
Leisure Family
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Pascal
Leisure
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Super comfortable hotel with large room and for a very fair price
Derrick
Leisure Family
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Nice
Federico
Business
8.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good.
The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Read More
Chris
Leisure
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
10/10 Best hotel I have ever stayed at. Will stay again
Kiryong
Business
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
모든 것이 완벽한 숙소였다. 또 방문할 것이다.
miki
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
快適でした。またきます。
??
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
朝食が美味しい
RUMIKO
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
お部屋が角部屋で静かに過ごすことが出来ました。
また、お部屋のお陰で駐車料が無料になりました。
埼玉に来る時はまた利用したいです。(今回2回目の利用です。)
Yumi
Business Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
当日予約でしたので、安価で眺めの良い客室に泊まれました。コンビニもホテルの2階にあり便利。
客室の冷蔵庫の飲み物が無料も嬉しかった。
高齢の母を連れていたので、シーツを汚してしまったが客室係の方が、洗濯で落ちるので大丈夫です、と対応して下さいました。部屋は雰囲気が良く、きれいでした。
Verified traveler
Business
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
駅から遠いのが唯一の難点でした。それ以外はラウンジでの飲み物サービスが最高でした。
YUMIKO
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
何度も
YUMIKO
Leisure Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
眺めがよく、部屋はもちろんホテル全体とてもきれいです。今回は13階でしたので湯船とシャワーが別になっていることも嬉しいポイントです。また伺いたいです。
Yuta
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
非常に綺麗でスタッフの方も丁寧に対応してくれます。落ち着いた雰囲気でゆったり過ごせるホテルでした。
SUZUKI
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
部屋もサービスも良かった
Wai Man Adeline
Leisure Family
8.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
房間有特色，價錢抵住。
Miyuki
Leisure Family
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
とても清潔で綺麗
Daisuke
Business
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
さすがPlan do cでした！
空間、サービス共に最高でした！
また利用させていただきます。
Number of reviews per page
20
40