Tokyo Ariake Bay Hotel

I really had no clue what to expect with this. The staff were very very friendly, but the fellow travellers were who I had issues with. One person was snoring right below me, another guy was video calling with someone despite people trying to sleep, and signs saying NO VIDEO CALLING IN SLEEPING AREA! The staff were great though, and the facilities were really great too.

The hotel itself was a very nice stay but there was only one restaurant around and some of the staff seemed incredibly mad that we didn't speak Japanese. We were prepared to use google translate as we did with every other hotel we stayed at during our trip but the second she saw we didn't speak Japanese, she pushed us off onto another employee. I think she thought we were going to assume that she spoke English because she wasn't Japanese and that's probably the reason why she didn't want to deal with us. The gentleman who did check us in was lovely and helped us tremendously.

I thought it was ok for the price. Facilities were extremely clean and other guests were respectful of others. As a woman traveling by herself, I felt safe staying there overnight. It was my first stay at a capsule hotel and I wish I would have gotten more guidance from the staff when I first checked in. Staff did not speak English (which is fine, you're in Japan after all!) but was not necessarily welcoming or friendly when I was trying to ask questions. I felt like I was bothering them, but they seemed to be happy to answer questions from locals. Maybe it was just my assumption. The hotel is located in a very industrial area and there are no restaurants around. However, a subway station is only 5 min away. Very convenient! Wouldn't necessarily stay there again but I would definitely recommend it if you're travelling on a budget.

Very nice experience for a capsule hotel. Very clean, not too crowded, and the pods themselves were actually very comfortable.

Good enough.

Close to Shinonme Train Station. Affordable. Good for day solo travelers.

Fantastic hotel, perfect for solo travellers or those looking for a great deal. There were three lovely ladies I spoke with at the front desk, two were Russian, they were the ones to help check me in. They didn't speak fluent English but they made every effort and were able to explain it just fine since this was my first capsule hotel. I would take one star away for two reasons, the capsules have a fan to pull in air, which the hotel is air conditioned but once you close the bamboo screen for privacy they get a bit warm. Secondly the location is in a bit of an industrial area which was weird but it was close to Shinonome line so it was still easy to get around. The showers are excellent but could use more ventilation. They provide PJ's, slippers, toothbrush, etc. The lockers are big enough for a duffle bag and any suitcases are locked in the main lobby.

It was fun to try a capsule hotel. However, it was uncomfortable. There wasn’t a place to change and the it felt like I was sleeping on the floor.

It was wonderful very friendly staff

Clean, quiet

It felt like they thought of everything you could need. Mattress was hard and not too comfortable.

It was a perfectly fine location. Only issue is the location is a little remote

The showers could have been cleaner. The ventilation fans had a very sizeable amount of dust built up and some black spots in the harder to clean areas. The pods did not have sufficient ventilation and were a bit warm for my liking because of this. The locker system they had implemented felt very convoluted compared to other capsule hotels I've stayed at, as every other hotel aside from this one has allowed luggage to go with the guests to their respective floor. The entire system felt like luggage was an afterthought to putting people into rooms.

This was my very first day at a capsule hotel and I was very impressed by what I got for such a cheap price. The beds were comfortable, it featured all the amenities, and it was close to a train station, making it very easy to go to both Tokyo Disneyland as well as Tokyo Bay.

A Japanese style capsule that is quiet and clean. Common areas were nice and big, with kitchen amenities like microwave and sink. Laundry was very convenient. The only inconvenience was the showers being on a different floor. Otherwise a great place. I would stay again

It was very comfortable

Friendly staff and in a convenient location. My capsule was was a little hot because the fan inside the capsule was not very strong but otherwise everything was great.

cheap and great cozy place nearby Tokyo Big Sight.

The hotel was clean and comfortable, except in the mornings when some guests got up to prepare for their day. The hallway which leads to the capsules is connected to the bathroom area. There is a door to the bathroom area which, when not closed, allows sounds like the hairdriers, to transmit to the entire floor. Since the capsules are only closed by a roll-down bamboo shade, this was quite disturbing to those of us still sleeping. The hotel did provide free earplugs (toothbrushes/paste, disposable razors, slippers, pajamas, towels, too), but maybe they should make the door self-closing or add a sign to keep the door closed. The hotel is located in a corner of Tokyo (near a trash sorting facility) and requires a subway ride into the city (additional 390 Yen each way), but the neighborhood seemed safe enough. The capsules must be emptied every day for cleaning between 10AM and 4PM, but you can store your stuff in a provided locker during the day. Each capsule has a tv, fan, and safe. The staff was very friendly and they do speak English. Most of the guests appeared to be Japanese.

Nice place. Very clean. Staff super helpful. Thank you for everything!