Tokyo Green Palace

While the original room I was given had some problems. The management was quick to address the situation and changed my room to one that was great and had no problems. The management and staff made my stay very enjoyable!

I have been using this Hotel for years, I think thats the best recommendation I can offer

Everything was wonderful, except for the airconditioning in our room. It was a small room but it never got cool enough even when we lowered the temp.

Outstanding staff at the reception. A lot of cool amenities and things you can borrow if you dont have them. Area during my journey was gated by police so it was super extra safe. Would recommand 100%

I enjoyed my stay at Tokyo Green Palace. The staff were extremely helpful and kind. The hotel is right by a train stop (1-2 minute walk) and most food options are within a 10-15 minute walking distance. The room is cleaned per request. I have seen a lot of people talk about the room size, but it didn’t bother me as much since I spent most of my time traveling around the city. If you’re efficient with space usage, the room is perfectly fine. I plan on visiting Tokyo again and utilizing this place for my stay.

Bathrooms didn’t smell great. Later found out it was mold. Also it sucks having to put in you key card to start up the electricity in the room. Especially in the hot summer days. Customer service was amazing though. Very friendly staff. plus 7/11 is right across the street for those late night cravings :)

The place is generally dated. Staff are nice enough but don’t expect hotel-quality services. It’s a facility to provide accommodation services to its members (municipal government employees) as part of the employment benefits. If it’s included in your hotel package, sure, but it is not worth to pay 1400 yen pp for the breakfast buffet. There are a couple of very nice cafes nearby.

Have used this Hotel on many occasions. Good all round business hotel

This hotel is further away from shops than we realized. This is more of a residential/business area. However, that also means it was very quiet at night. We were next to a police station, so there were cops everywhere. We joked that we have never felt safer in Japan than here, which is funny because Japan is overall very safe anyways. The room was large for the hotel type. We had two twins beds that were actually twin sized and not tiny. The linens were very clean and soft and the bathroom was clean too. I wish there was some type of air circulation in the bathroom, but that's normal for the wet room cubicle style washrooms here. The AC in the room wasn't the best. We ended up leaving one of our hotel room keys in the slot all day, even when we weren't there, to keep the AC going so as not to have a humid and hot room for most of the day. There is an air purifier/humidifier in the room and as long as you use Google translate or can read kanji you are able to turn off the humidifier function and just have the air purifier fan on high to circulate the air in the room. The staff were helpful at check in but they seemed a little hesitant to offer any extra service or help because of the language barrier. Totally understandable. They were pleasant though. Next time, we will book a hotel closer to the shops or things to do and not such a suburban/business area.

Friendly staff, and great area!

It is a great location, with train stations less than 10 minutes away, and a convenience store almost right outside. The staff were always helpful when I was trying to plan my days out. I would most definitely choose here if I stay in Tokyo again.

Small room in a need of renovation

Room had a smoke aroma, but reserved a non smoking room

The only part of this place I didn’t like was how they use some sort of detergent that apparently I’m super allergic too for washing there sheets and so I ended up having the worst allergies of my life.

I booked three nights non-smoking room. However when I was checking-in, front service gave me smoking room and I was explained and if I could change to non-smoking room but he said there are no room for replacement. I was just so disappointed.

Perfect hotel for our purposes. Located in a beautiful part of Tokyo with lots of excellent restaurants and convenient for train travel and walking. We will stay here again in September.

Very kind

Small free amenities such as coffee, bath and hair products

Very affordable accommodations in a central part of Tokyo. The caveat is that rooms are tiny-reminiscent of an inside cabin with no closet on a large cruise ship. Amenities are ok.

it was comfortable.staff were courteous.location was convenient with very nearby metro stations.