Grand Erbil Hotel

We stayed here for 2 nights and it was not the best experience. I noticed stains on the carpet and some of the blankets and towels. The bathroom was small and the bathtub with the shower curtains made it almost impossible to not spill water on the bathroom floor, yet they have a sign saying they’ll charge you 50,000 tenge for spilling water on the floor. The WiFi was so bad. Imagine after a long day hiking, you can hardly keep a phone call going with your family back home. The street seems a little sketchy, the view from window in our room was just some garbage dump below us. Not sure if it was staff or some local but always smoking outside and staring. The staff didn’t seem friendly either, not like the staff at other hotels who are very endearing.

Not very friendly

Wifi didn't work well Wouldn't print a boarding pass Spa is closed Noisy next to room

Very noisy, the restaurant in the hotel plays the music very loud until 5 a.m.

Worst hotel I’ve ever stayed at. I had to be moved to three rooms because of problems. Two the air conditioning didn’t work. The phone didn’t work in any room. The restaurant at the hotel has dancing parties every night. They last until 3 in the morning on weekdays and five in the morning on weekends. We had to leave early because the staff stoke a pair of $900 earrings.

clean room, nice people

Filthy old property

Terrible experience. The AC and Wi-Fi were both non-functional, making the stay uncomfortable. The cleanliness was disappointing—towels that should have been white were grey and dingy. The only redeeming factor was the breakfast, which was decent. I wouldn't recommend staying here.

Good hotel for one night

Strong sewage smell in bathroom. Low water pressure in bathroom.

Leaving the hotel premises, I witnessed a distressing scene of a man physically assaulting a woman, causing a public outcry. Despite the evident commotion, approximately ten bystanders remained passive, declining to intervene. Shockingly, even the security guard on duty abstained from taking any action. Upon alerting the hotel management via phone, my friend was assured that the situation was being handled, despite the ongoing violence inflicted on the woman just outside the hotel premises, resulting in severe facial injuries.

The room had good spce area but need rerenovation.

on over all it was ok and good.

internet was very poor or none and room service was every other day

I liked that hotel did not make a big deal about checking in, after a long flight this is appropriated.

Didnt like it

Free shuttle service “included” in the hotel amenities doesn’t exist in fact. Had to pay for a taxi cab to get in there and back to airport

Nothing

This hotel is dated, dark and depressing. This hotel is okay if you need a place to stay in between flights, but not good for a holiday stay. We booked the hotel for three nights, but stayed for one night. When we checked in, we were ignored and finally another person came to check us in because the other girl was talking to another employee. While trying to check in a disagreement took place between the employees which was loud and made me feel uncomfortable. We wanted to go swimming and relax; however the pool didn’t open until 1:00 PM and when we did get to the pool area, it was dark and not relaxing at all. We were told the breakfast buffet was from 7:00 to 10:00, but at 8:30AM a cold breakfast of hard cooked eggs with warm yogurt and vegetables was delivered to our door. Don’t bother putting out the Do Not Disturb sign because the ignored the sign. Also there was no seasoning on the food and no salt/pepper was brought either. You would think someone would ask why we were checking out two days early, but no no one even noticed we were checking out early. This was not a good experience at all.

Arya to far from sity scare. poor aria of road ok fo on peepol