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Ciala Resort Best Hotel in Kisumu Kenya
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Ciala Resort Best Hotel in Kisumu Kenya
Resorts
9.0
/10
Exceptional
17 reviews
What Guests Say About Their Stay
Yvonne
10.0
/ 10
It felt like I was right at home! This was an incredible experience. I can’t wait to bring my family back with me soon!
Stephen
10.0
/ 10
Just a little off the main road. Arrange pick up earlier since cabs can take as long as 30 minutes. Excellent property!!! The gardening is out of this world
Christopher
10.0
/ 10
Ciala is the best resort in Kisumu and the pricing is very affordable. We booked a couple rooms, since we had a big party. The staff was incredibly friendly. Security team was great.
The pool was nice. They had a kids area and plenty of area to run around. One neat thing they did was catch your own fish and the staff would cook it for you from a giant fish tank. Think of it like picking a lobster, but with a lake twist.
Very easy to recommend. Will gladly book again.
In the Area
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Daraja Mbili, West Kisumu, Kisumu West, Kisumu, Kenya
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Ciala Resort Best Hotel in Kisumu Kenya
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What's around Ciala Resort Best Hotel in Kisumu Kenya
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Daraja Mbili, West Kisumu, Kisumu West, Kisumu, Kenya
Discover More About Ciala Resort Best Hotel in Kisumu Kenya
Location
Ciala Resort Best Hotel in Kisumu Kenya is located in area / city West Kisumu.
About Ciala Resort Best Hotel in Kisumu Kenya
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Ciala Resort Best Hotel in Kisumu Kenya exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Ciala Resort Best Hotel in Kisumu Kenya.
All facilities in Ciala Resort Best Hotel in Kisumu Kenya
Others
Hotel Services
- Laundry service
- Welcoming drinks
- Tours
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
Things to Do
- Romantic proposal packages
- Outdoor pool
- Spa
- Picnic area
- Garden
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Restaurant
- Safety deposit box
General
- Lockers
- Smoking area
- Parking
- Terrace
Family-friendly Facilities
- Toys
- Children games
Food and Drinks
- Bar
- Breakfast
Transportation
- Beach shuttle (surcharge)
Connectivity
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in Ciala Resort Best Hotel in Kisumu Kenya
Important Note
- Rollaway bed fee: KES 4000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Ciala Resort Best Hotel in Kisumu Kenya | 58 |
Another facilities in Ciala Resort Best Hotel in Kisumu Kenya | Laundry service, Welcoming drinks, Tours, Wedding service, Luggage storage |
Frequently asked question in Ciala Resort Best Hotel in Kisumu Kenya
What are available facilities at Ciala Resort Best Hotel in Kisumu Kenya?
There are top facilites at Ciala Resort Best Hotel in Kisumu Kenya such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ciala Resort Best Hotel in Kisumu Kenya?
The standard check-in time at Ciala Resort Best Hotel in Kisumu Kenya is starting from From 14:00 while the latest check-out time is at Before 10:00
Does Ciala Resort Best Hotel in Kisumu Kenya provide breakfast?
Yes, Ciala Resort Best Hotel in Kisumu Kenya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Ciala Resort Best Hotel in Kisumu Kenya
Other sources (17)
9.0
Exceptional
From 17 reviews
Cleanliness
9.6
Room Comfort
10.0
Service and Facilites
9.4
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Traveler Reviews Ciala Resort Best Hotel in Kisumu Kenya
Number of reviews per page
20
40
Top reviews
Yvonne
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It felt like I was right at home! This was an incredible experience. I can’t wait to bring my family back with me soon!
Marcy
Business
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The service at Ciala is always top notch. This is my third time staying with them and they are always hospitable. Our TV was missing from our room, so check in was a bit delayed and they had to separate our beds which we had asked for before we arrived, but other than that, if you need a place to relax, it is great to wind down there.
Read More
Patricia
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Good
Patrick
Leisure Family
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Property had hot water only in the mornings. If you want to take a shower in the afternoon or night it was only cold water. No robes in room. Breakfast is good but lunch and dinner meals need improving.
Patricia
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Nice place
Stephen
Business and Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Just a little off the main road. Arrange pick up earlier since cabs can take as long as 30 minutes. Excellent property!!! The gardening is out of this world
Christopher
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Ciala is the best resort in Kisumu and the pricing is very affordable. We booked a couple rooms, since we had a big party. The staff was incredibly friendly. Security team was great.
The pool was nice. They had a kids area and plenty of area to run around. One neat thing they did was catch your own fish and the staff would cook it for you from a giant fish tank. Think of it like picking a lobster, but with a lake twist.
Very easy to recommend. Will gladly book again.
Read More
Dean
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
isolated and steam room and sana didn't work
DELVINE
Leisure Family
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Very professional staff
Julius
Leisure with Children
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
The property is well maintained and staff very friendly. I didn't like the fact that it took them more than 30 minutes to check us in but this disappointment was more than compensated by their juicy juices. The staff also were willing to go out of their way to carry our small bags, which was a bit vexing. They might have picked this habit from the expectation/attitude of some "waheshimiwa" guests.
Breakfast was pretty good.
We went in for lunch and it took more than one hour to get it ready. This was perplexing. However, the lunch turned out to be pretty good.
Overall, some of us are very conscious of time and I more than mentioned to the receptionist this. It will be nice if the management can take this into account. Everything else was pretty good.
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JITESH
8.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Overall good experience !!
Cris
Friends and Family
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
Outstanding
Anthony
Leisure with Partner
8.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Overall good place to stay…. Salty food.. some broken amenities, typical to Kenya. Most of the staff were excellent. Would recommend - a bit pricey though. It’s not quite there.
NIKKI
Leisure Family
10.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
I can't even begin to tell you how absolutely AMAZING and beautiful this place is! From beginning to end I was treated like royalty. I highly, highly, HIGHLY recommend this place. I will be visiting every time I come to Kenya.
Anthony
Leisure Family
10.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Very nice place. Staff is excellent and friendly. Would definitely come back. Gym and steam sauna a plus!
Carol
10.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Ich war in Ciala für vier Tage, Top-Service, sehr freundlich und hilfsbereites Personal. Ich war krank hatte Durchfall und Erbrechen, sie waren sehr hilfreich, ich bat immer wieder um Wasser im Zimmer, das ich ohne zusätzliche Gebühren bekam. Sie bereiteten eine spezielle Ernährung vor, die mir sehr half. das Personal war immer kompetent.
Vielen Dank Ciala
Ich werde sicher wiederkommen.
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Number of reviews per page
20
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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