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Imperial Hotel Express
Hotels
8.4
/10
Very Good
54 reviews
What Guests Say About Their Stay
Wilson
10.0
/ 10
The room was very clean, and the staff were amazing, starting with the security officer outside. He greeted us on arrival and offered to take our suitcases inside. Three areas of improvement include a larger lobby, adding a bar for those who wish to relax with a drink, and providing parking for the guests.
Darrell
10.0
/ 10
They were very helpful, from the greeter at arrival, to the receptionist and the restaurant was great.
Annette
10.0
/ 10
The staff, including Judith at the Reception, Evans, the chef, and the security team, were exceptionally hospitable and professional, ensuring a delightful stay with freshly prepared meals. The rooms, meticulously maintained by the housekeeping team, are both clean and well-appointed, making them perfect for both business and leisure travelers. Additionally, the soundproof windows provide a serene environment, even for rooms facing the bustling Oginga Odinga Street. I highly recommend this venue to both returning and first-time guests visiting the lakeside city of Kisumu.
In the Area
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Oginga Odinga Road, Market Milimani, Kisumu Central, Kisumu, Kenya, 40100
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Available Room Types in Imperial Hotel Express
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Imperial Hotel Express Address: Map & Location
Oginga Odinga Road, Market Milimani, Kisumu Central, Kisumu, Kenya, 40100
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Discover More About Imperial Hotel Express
General
Near Kisumu Clock Tower
Location
Located in Kisumu, Imperial Hotel Express is within a 15-minute walk of Kisumu Clock Tower and The West End Shopping Mall. This hotel is 1 mi (1.6 km) from Kisumu Impala Sanctuary and 1.2 mi (1.9 km) from Masai Craft Market.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Kisumu Clock Tower - 1 km / 0.6 mi
The West End Shopping Mall - 1.1 km / 0.7 mi
Kisumu Impala Sanctuary - 1.2 km / 0.8 mi
Masai Craft Market - 1.6 km / 1 mi
Dunga Bay - 2.3 km / 1.4 mi
Kisimu museum - 2.4 km / 1.5 mi
Hippo Point - 3.9 km / 2.4 mi
Lake Victoria - 6.8 km / 4.2 mi
Maragoli Hills - 23 km / 14.3 mi
Kit-Mikayi - 28.7 km / 17.8 mi
The nearest airports are:
Kisumu (KIS) - 4.2 km / 2.6 mi
Kakamega (GGM) - 54.2 km / 33.7 mi
Facilities
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 55 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
All facilities in Imperial Hotel Express
Bar, Cafe and Lounge
Functional Hall
Common Space
Lobby
Exterior
Transportation
- Airport transfer
- Storage
General
- Banquet
- Parking
Public Facilities
- Smoke-free area
- Elevator
Hotel Services
- Laundry service
- 24-hour Receptionist
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Business Facilities
- Conference center
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Imperial Hotel Express
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
14:00 - 23:00
Check-out:
Before 10:00
- Fee for buffet breakfast: approximately USD 12 per person
- Airport shuttle fee: USD 30 per vehicle (one way)
- Self parking fee: USD 2.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Not Allowed
Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Property does not offer onsite COVID-19 testing
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 23:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Imperial Hotel Express | 55 |
Number of floors in Imperial Hotel Express | 1 |
Another facilities in Imperial Hotel Express | Airport transfer, Storage, Banquet, Parking, Smoke-free area |
Frequently asked question in Imperial Hotel Express
What are available facilities at Imperial Hotel Express?
There are top facilites at Imperial Hotel Express such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Imperial Hotel Express?
Check-in time at Imperial Hotel Express is staring from 14:00 - 23:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Imperial Hotel Express provide breakfast?
Yes, Imperial Hotel Express provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Imperial Hotel Express?
Imperial Hotel Express is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Imperial Hotel Express have?
Imperial Hotel Express has 1 floors.
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More Reviews from Other Guests in Imperial Hotel Express
Overall Ratings & Reviews Imperial Hotel Express
Other sources (54)
8.4
Very Good
From 54 reviews
Cleanliness
9.0
Room Comfort
8.0
Service and Facilites
8.8
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Traveler Reviews Imperial Hotel Express
Number of reviews per page
20
40
Top reviews
JANE
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Shops were nearby
Wilson
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The room was very clean, and the staff were amazing, starting with the security officer outside. He greeted us on arrival and offered to take our suitcases inside. Three areas of improvement include a larger lobby, adding a bar for those who wish to relax with a drink, and providing parking for the guests.
Laura
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Clean room, great staff
Andre
Business
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Room very clean and great staff. I just didn't like the fact they do not have orange juice with breakfast.
Darrell
Leisure
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
They were very helpful, from the greeter at arrival, to the receptionist and the restaurant was great.
Amos
Leisure
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Great place
Angela
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Centrally located in town center
Gregory
Business
10.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
very functional and reasonable
BRENDA
Leisure
6.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
I had to beg for a teabag and sugar in the evening. I was told to go and buy at the supermarket across the hotel. Really???
Annette
Business and Leisure
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
The staff, including Judith at the Reception, Evans, the chef, and the security team, were exceptionally hospitable and professional, ensuring a delightful stay with freshly prepared meals. The rooms, meticulously maintained by the housekeeping team, are both clean and well-appointed, making them perfect for both business and leisure travelers. Additionally, the soundproof windows provide a serene environment, even for rooms facing the bustling Oginga Odinga Street. I highly recommend this venue to both returning and first-time guests visiting the lakeside city of Kisumu.
Read More
David
8.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
Everything is OK
Beatrice
10.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
It is a great hotel for business trip or short stay.
Verified traveler
10.0
/10
Reviewed 111 week(s) ago
Hotels.com verified review
Friendly staff and excellent food! Very clean!
Nigel
Business
10.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
Imperial express is safe, clean, with great staff and good facilities.
Samera aziz
Business with Partner
6.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
Good hotel
Luke
Friends and Family
10.0
/10
Reviewed 118 week(s) ago
Hotels.com verified review
Everything about my stay at the Imperial Hotel Express was wonderful. Nestled in the middle of everything, this property is extremely convenient to anyone visiting Kisumu. Everything I needed to take care of was within 3 blocks. Staff are always available to answer questions and provide assistance. Security is ever present at the front door. Breakfast is good. Room TV wasn't great (only 8 stations!) and I was told there were no other stations available although the menu lists about 300 satellite stations. No biggie, because the nightclub around the corner was hopping. Would definitely stay here again.
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Valerie
Business
10.0
/10
Reviewed 128 week(s) ago
Expedia Group verified review
Good value for your buck
Alfred
Business and Leisure
10.0
/10
Reviewed 134 week(s) ago
Expedia Group verified review
I loved everything about this hotel. It was conveniently located. I felt safe walking around the city. The hotel was immaculate. The staff were very friendly and welcoming. The food was delicious. Breakfast was more than adequate. The bed was very comfortable. I will stay there again and highly recommend it to others.
Samuel
Friends and Family
10.0
/10
Reviewed 140 week(s) ago
Hotels.com verified review
Awesome!
Augustine
10.0
/10
Reviewed 157 week(s) ago
Hotels.com verified review
Great location near banks, shopping centers, and restaurants. Ideal when visiting the city of Kisumu
Number of reviews per page
20
40
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