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Kilaguni Serena Safari Lodge
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Kilaguni Serena Safari Lodge
Hotels
9.4
/10
Exceptional
47 reviews
What Guests Say About Their Stay
Michael
10.0
/ 10
Incredible safari lodge with a water hole out back to attract animals. Beautiful rooms, a gorgeous restaurant and bar area, top notch service and food, and plenty of history to boot. They even washed my car for me overnight!
Pilar
10.0
/ 10
The stay was incredible! As you walk into the reception area you will be shocked by the view. The eating area is an open air area that has the most incredible view and is situated around the watering hole so that you can watch the animals approach as you eat. The service was incredible and the food amazing. The rooms were nice as well. The only issue with the room is that the fan is not above the bed and the nights were HOT. This, sadly is the issue I could find with the place. It was the most amazing place, but I found it hard to sleep while so hot.
Zuzana
10.0
/ 10
Awesome stay! We loved everything - the food, service, rooms, pool. I wished we booked more than one night. It seems pricey, but you get value for your money.
In the Area
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Tsavo West National Park, P.O. Box 48690, Ngolia, Voi, Taita–Taveta, Kenya
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Kilaguni Serena Safari Lodge
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What's around Kilaguni Serena Safari Lodge
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Tsavo West National Park, P.O. Box 48690, Ngolia, Voi, Taita–Taveta, Kenya
Discover More About Kilaguni Serena Safari Lodge
Location
Kilaguni Serena Safari Lodge is a hotel in a good neighborhood, which is located at Ngolia.
About Kilaguni Serena Safari Lodge
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Kilaguni Serena Safari Lodge exclusively for you.
Get precious and unforgettable moment during your stay at Kilaguni Serena Safari Lodge.
All facilities in Kilaguni Serena Safari Lodge
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Romantic proposal packages
- Outdoor pool
- Garden
- Spa
Public Facilities
- Others
- Restaurant
- Safety deposit box
Kids and Pets
- Babysitting with surcharge
- Supervised childcare
Transportation
- Access to train station (surcharge)
- Access to bus station (surcharge)
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
General
- Smoking area
- Parking
Business Facilities
- Meeting facilities
- Business center
Family-friendly Facilities
- Children pool
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in Kilaguni Serena Safari Lodge
Important Note
- Airport shuttle fee: USD 250 per vehicle (one-way, maximum occupancy 4)
- Late check-out fee: 75 percent of room rate (subject to availability)
- Rollaway bed fee: USD 160.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Additional fee: USD 52 per person, per night
We have included all charges provided to us by the property.
This property is located in Tsavo West National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: M-Pesa
- This property uses solar energy
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:
- Monday - Sunday: 6:00 AM - 11:00 AM
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 12:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 12:00 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Kilaguni Serena Safari Lodge | 56 |
Another facilities in Kilaguni Serena Safari Lodge | Laundry service, Tours, Luggage storage, Porter, 24-hour Receptionist |
Frequently asked question in Kilaguni Serena Safari Lodge
What are available facilities at Kilaguni Serena Safari Lodge?
There are top facilites at Kilaguni Serena Safari Lodge such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Kilaguni Serena Safari Lodge?
The standard check-in time at Kilaguni Serena Safari Lodge is starting from From 12:00 while the latest check-out time is at Before 10:00
Does Kilaguni Serena Safari Lodge provide breakfast?
Yes, Kilaguni Serena Safari Lodge provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Kilaguni Serena Safari Lodge
Other sources (47)
9.4
Exceptional
From 47 reviews
Cleanliness
9.6
Room Comfort
9.4
Location
9.8
Service and Facilites
9.4
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Traveler Reviews Kilaguni Serena Safari Lodge
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
10.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Fantastic property and a great view.
Michael
10.0
/10
Reviewed 81 week(s) ago
Hotels.com verified review
Incredible safari lodge with a water hole out back to attract animals. Beautiful rooms, a gorgeous restaurant and bar area, top notch service and food, and plenty of history to boot. They even washed my car for me overnight!
Pilar
10.0
/10
Reviewed 280 week(s) ago
Hotels.com verified review
The stay was incredible! As you walk into the reception area you will be shocked by the view. The eating area is an open air area that has the most incredible view and is situated around the watering hole so that you can watch the animals approach as you eat. The service was incredible and the food amazing. The rooms were nice as well. The only issue with the room is that the fan is not above the bed and the nights were HOT. This, sadly is the issue I could find with the place. It was the most amazing place, but I found it hard to sleep while so hot.
Read More
Verified traveler
Leisure
8.0
/10
Reviewed 287 week(s) ago
Expedia Group verified review
wonderful location in the park, deluscious food and friendly staff
Zuzana
10.0
/10
Reviewed 289 week(s) ago
Hotels.com verified review
Awesome stay! We loved everything - the food, service, rooms, pool. I wished we booked more than one night. It seems pricey, but you get value for your money.
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 304 week(s) ago
Expedia Group verified review
A fabulous lodge, 5 star plus
too many great things to mention
FATHIMA
10.0
/10
Reviewed 314 week(s) ago
Hotels.com verified review
The hotel was amazing. Staff really friendly. Very clean and well maintained. Location is superb too.
Emily
10.0
/10
Reviewed 317 week(s) ago
Hotels.com verified review
Incredible place - can’t wait to go back.
Emily
10.0
/10
Reviewed 318 week(s) ago
Hotels.com verified review
What an incredible place! The hotel was amazing, the staff superb and the views...wow! We went on some great game drives. I highly recommend the sundowner drive. We had Anthony as our guide, and he was amazing!
Food provided was very tasty with lots of options available.
david
10.0
/10
Reviewed 319 week(s) ago
Hotels.com verified review
What took my breath away were the two watering holes directly behind the Kilaguni Serena Safari Lodge. I was able to see animals drinking at the watering holes from the patio of my room. Herds of elephants, giraffes, Buffalo, hyena and many more drink from the watering holes at all hours of the day. There are lights for night time viewing.
You can also see the animals at watering holes from the open air restaurant while you dine.
The cuisine is buffet style and delicious! Meals were included in the price of the room.
The game drives were in the morning, and in the evening, and very reasonably priced.
But what made this visit something I will never forget are the people who work there. Everyone was patient, kind, sincere, happy and warm. They really made me feel at home. Thanks!
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Verified traveler
10.0
/10
Reviewed 361 week(s) ago
Hotels.com verified review
Great place in the middle of the park. We had a great time and would recommend it to anyone
Suzanne
10.0
/10
Reviewed 381 week(s) ago
Expedia Group verified review
We had three nights in this lovely hotel. Thoroughly enjoyed watching wildlife around the waterhole from the lodge. Staff were all fantastic, meals were great, game drives nearby were enjoyable. Highly recommend spending time here. We are birders and biologists so like watching the little things but we also enjoyed having a herd of elephants come by!
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Joyce
8.0
/10
Reviewed 397 week(s) ago
Hotels.com verified review
We stayed 3 nights in a suite. We would definitely return. Fantastic view. The resort is perched on higher ground and overlooks a vast area of hills. You see no signs of civilization, only wilderness. On a clear day you can see Mt Kilimangero. The resort overlooks 2 waterholes which are lit up at night. All kinds of animals come and go to drink and bathe. We would sit and eat in the restaurant and watch as small herds of elephants came with their babies and bathed and drank in the water. Zebras and buffalo would wait their turn to drink until after the elephants left. we saw hyenas, giraffe, antelope, warthogs come to drink. Because of the big expanse of view, with binoculars you can see animals coming in from a fair distance away. We were satisfied with the room. it was clean. Furniture is basic. Resort is a bit older property. I used the spa services which were good. Food choice and quality was good but not great. We rented an AWD vehicle and did our own safari drives in the park. Travo West NP not so busy as other parks so sometimes it felt like we had the park to ourselves. Really you could see all the same animals as seen on safari if you patiently waited and watched from the resort view.
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Elaine
8.0
/10
Reviewed 401 week(s) ago
Expedia Group verified review
The staff is very helpful and informative. The food is served mostly as buffets with a wide selection. The view of the water holes is great at all times. The room was larger than the average lodge with a sitting area.
honeydew
10.0
/10
Reviewed 564 week(s) ago
Expedia Group verified review
Kilaguni is a magical place. The staff are absolutely lovely and do all they can to maximise your enjoyment of your stay. The rooms are great - we loved sitting out on our balcony watching the comings and goings of the wildlife. The setup of the restaurant over-looking the waterholes is perfect. It is hard to concentrate on eating at times! We were treated to a clever elephant that came right up to the restaurant to steal the water hose off the sprinkler and literally feed the hose down her mouth. She stood there sucking up good fesh water for about half-an-hour! What a treat.
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Mette
10.0
/10
Reviewed 567 week(s) ago
Expedia Group verified review
Situated by a waterhole with Kilimanjaro in the background the scenery changes every time we look out, either from the hotel room, the bar or the restaurant. We keep coming back again and again.
Verified traveler
10.0
/10
Reviewed 583 week(s) ago
Expedia Group verified review
As soon as you walk in you will see the dramatic views across Tsavo National park and a waterhole usually surrounded by zebra, Impala and baboons. Outstanding!
The rooms are beautiful too and the turndown service includes putting the mosquito net around the bed and turning on an electric insect repellent, though during my visit in May there were no mosquitoes anyway.
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Norwegain
10.0
/10
Reviewed 591 week(s) ago
Hotels.com verified review
Amzing setting with the animals coming and going outside the hotel. All the rooms have excellent views and the restaurant serves good food morning lunch and dinner. Coming back from a safari the staff is waiting with ice cream or sumptuous cocktails. Cant wait to be back
Caitlin Kanani
10.0
/10
Reviewed 603 week(s) ago
Hotels.com verified review
The kilaguni Serena hotel is one of the best places I have ever stayed ,the staff are incrediable helpful ,the views from the rooms and restaurant are amazing ,you can sit there with a cold beer and watch the wild life come to the watering hole ,alternatively you can drive out into the park on safari and see many other animals(remember this is the largest safari park in Africa and not a zoo so the animals are quite hard to find) .We drove our own car which was a small jeep ,would recomend a 4x4 but not essential .
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Em
10.0
/10
Reviewed 626 week(s) ago
Hotels.com verified review
Really friendly and helpful staff, beauriful location next to a watering hole with views on the Chulu hills behind. Not a cheap place to stay, but certainly the service level makes up for it.
Number of reviews per page
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