Sweetwaters Serena Camp

Hotels
9.2
/10
Exceptional
22 reviews

What Guests Say About Their Stay

Joanne
10.0
/ 10
I've done many safaris throughout Kenya, but we've come back here several times. The accommodations are wonderful, but the staff are over the top amazing! They catered to us like a 6 star resort! This park has the most plentiful animals, and we had some absolutely amazing game drives!
Pierre
10.0
/ 10
An amazing. Stay at this place. After 2 months in Africa this is our favorite place. The people are so nice, thank you to Gilbert our driver, to Pierre the manager and Gilbert his assistant. Everything was perfect , we saw so many animals and Gilbert is so patient to find them. The tent was nice and clean, the food was really good.
John
10.0
/ 10
Unbelievable location. Service was exceptional staff completely focused on guest needs. Rooms were generous and luxurious. Can’t ask for anything better
In the Area
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Ol Pejeta Conservancy, P.O. Box 48690, Segera, Laikipia North, Laikipia, Kenya

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Sweetwaters Serena Camp is a hotel in a good neighborhood, which is located at Segera. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sweetwaters Serena Camp

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Ol Pejeta Conservancy, P.O. Box 48690, Segera, Laikipia North, Laikipia, Kenya
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Discover More About Sweetwaters Serena Camp

Location


Sweetwaters Serena Camp is a hotel in a good neighborhood, which is located at Segera.

About Sweetwaters Serena Camp

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sweetwaters Serena Camp exclusively for you.

Get precious and unforgettable moment during your stay at Sweetwaters Serena Camp.

All facilities in Sweetwaters Serena Camp

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Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Things to Do

  • Spa
  • Garden
  • Library
  • Barbecue

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Business center
  • Conference rooms

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

General

  • Parking

In-room Facilities

  • TV

Accommodation Policy & General Information in Sweetwaters Serena Camp

Important Note
  • Rollaway bed fee: USD 10500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Additional fees: USD 110 per person, per night for adults and USD 55 per person, per night for children (from 3 years old to 11 years old)

We have included all charges provided to us by the property.

This property is located within the Ol Pejeta Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. This property is located within the Ol Pejeta Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 12:00 - Before 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sweetwaters Serena Camp
30
Number of floors in Sweetwaters Serena Camp
1
Another facilities in Sweetwaters Serena Camp
Laundry service, Tours, Wedding service, Luggage storage, Porter

Frequently asked question in Sweetwaters Serena Camp

What are available facilities at Sweetwaters Serena Camp?
There are top facilites at Sweetwaters Serena Camp such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sweetwaters Serena Camp?
The standard check-in time at Sweetwaters Serena Camp is starting from From 12:00 while the latest check-out time is at Before 10:00
Does Sweetwaters Serena Camp provide breakfast?
Yes, Sweetwaters Serena Camp provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sweetwaters Serena Camp

9.2
Exceptional
From 22 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

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Traveler Reviews Sweetwaters Serena Camp

Number of reviews per page
20
40
Top reviews
Joanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I've done many safaris throughout Kenya, but we've come back here several times. The accommodations are wonderful, but the staff are over the top amazing! They catered to us like a 6 star resort! This park has the most plentiful animals, and we had some absolutely amazing game drives!
PHYLLIS
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Beautiful location. Plenty wild animals. Unique experience
Pierre
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

An amazing. Stay at this place. After 2 months in Africa this is our favorite place. The people are so nice, thank you to Gilbert our driver, to Pierre the manager and Gilbert his assistant. Everything was perfect , we saw so many animals and Gilbert is so patient to find them. The tent was nice and clean, the food was really good.
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John
10.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

Unbelievable location. Service was exceptional staff completely focused on guest needs. Rooms were generous and luxurious. Can’t ask for anything better
finn
8.0
/10
Reviewed 279 week(s) ago

Hotels.com verified review

Every thing was good and there was plenty game
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 281 week(s) ago

Hotels.com verified review

We were welcomed so very much. The staff were courteous and helpful. The facilities were excellent. The food was extra special compared to other resorts. They all tried to do whatever was needed - it was no trouble
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

Ideal place to see animals at the watering hole or by taking a game drive with excellent hotel staff
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

This location is beatiful and the food is very good and rooms are well maintained and comforta It would be nice to see a little more variety in the foods offered at meals. The woman at checkin was not very pleasant throughout our stay.
Joanne
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

This was an amazing experience!!!!! Rooms were so unique and comfortable and staff truly treat you first class My only complaint was my room was the farthest away and my water pressure in shower was very very poor.
Nestor
8.0
/10
Reviewed 407 week(s) ago

Hotels.com verified review

Good accomodation,food just OK,BE CAREFUL WITH THE SAFARI<THOSE ARE NOT INCLUDED AND ARE SO EXPENSIVE,it is better to hire a local agency to do it
Cheryl
10.0
/10
Reviewed 409 week(s) ago

Expedia Group verified review

Waking up to zebras outside our tent is priceless. Staff were so friendly and accommodating. Hot water bottles at turn down was much appreciated at the end of a long day. Safari and lion tracking were amazing. Planted a tree in the garden in hopes of being back some day.
Denise
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

We stayed at Sweetwaters for three nights. We had a party of 10 in our group as we were getting married there. The staff are so wonderful and accommodating. We stayed there two years ago and some of the staff remembered us from our first visit. I would highly recommend Sweetwaters if you are traveling to Kenya. Can't wait to go back there!!!!
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Verified traveler
10.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

Everything perfect in spite of expedia fumbling and losing our car rental reservation which had been confirmed and itineray number issued. Could not be obtained shortly before the trip. In spite of several attempts no help from expedia in helping fixing. Very poor service, very poor reliability expedia!
Zubaida
10.0
/10
Reviewed 472 week(s) ago

Hotels.com verified review

It was a wonderful tented camp with a water hole right in front - zebras and so many other animals right in front of you except that you were protected by an electric fence that did not however interrupt your view. Food was excellent. Service formidable. safaris wonderful.
Palitha
8.0
/10
Reviewed 478 week(s) ago

Hotels.com verified review

Nice hotel with great amenities and proximity to the airport.
Verified traveler
8.0
/10
Reviewed 491 week(s) ago

Hotels.com verified review

Sterile/corporate compared to other tented camps (most of which cost much more anyway), but one of the few safari lodges where you get up close and personal with the wildlife while at the same time being appropriate for small children.
Ashley
10.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

We travel a lot and this has been our best holiday to date. Staff were fabulous, friendly & Professional. We planned our stay so I could study by day and we could game drive at the start and end of the day. We achieved everything, including a 6 mile run outside the park, archery lessons, drawing, and game - my god SO MUCH game. We have returned with over a 1,000 photos and many hours of video. This is a MUST DO MUST GO TO location if you want to see wildlife. Book a safari drive at the resort for more, or hire your own car and drive (its a simple straight road from Nairobi). Or just sit outside your tent and relax while the animals come to you. Remember to budget for Conservation Park Entry fees to help preserve and protect this wonderful location and its inhabitants.
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Verified traveler
8.0
/10
Reviewed 498 week(s) ago

Hotels.com verified review

The hotel is in a perfect location to view wildlife and once the park gates close you can sit on the benches and the animals come to you. But don't expect great things from the tented camp (for the price they're on the low end of the price-quality ration for Kenya) and the service at the front desk was terrible. The staff at reception even lied to us about the availability of certain activities because they didn't want to bother to book us for them. However most of the other staff were lovely.
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Karen
10.0
/10
Reviewed 630 week(s) ago

Expedia Group verified review

Fabulous accommodations !! Food was excellent as well !
Tove
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Beautiful place!!! The woman in reception was not intressted in the guests at all The rest of the staff fantastic
Number of reviews per page
20
40

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Disclaimer

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