Grand Plaza

Good property, close to everything, service is great and restaurant is top notch

Très bon hôtel. Bon service, très propre et petit déjeuner vraiment délicieux. Personnel serviable et toujours prêt à nous aider.

Location was very good—Marrakech train station was right across the street. Staff were friendly, courteous and efficient. They helped get us taxi transportation whenever we needed it. They stored our baggage for one day when we had another overnight excursion before we returned to the hotel for another night’s accommodation. Pool and amenities were lovely. Only negative was that they did not have enough local currency available for currency exchange.

I like it nice and good service

Great breakfasts by the pool with a wonderful courtyard design, the tortoises in the shrubbery were very cool and our room was large and modern

The rooms were efficiently laid out and the service from staff was very good overall. Compared to a hotel we stayed at in Casablanca, the breakfast at the Grand Plaza seemed less varied and far more limited as to food choices. Although the hotel claims to offer currency exchange, they never seemed to have any local currency available. The lobby had lots of comfortable seating and was very tastefully decorated.

Nice property. Service needs a bit of a bump. We stayed two nights, but five nights touring between. The first night was nice, with an upgraded room; but the second night was back to regular with okay room. Overall good, don’t get me wrong, but it’s tough to go back after getting a slight upgrade the first time.

I stayed here with my husband. It is a nice hotel. The staff were friendly enough but we had come from another hotel in Marrakesh and compared to that hotel, the customer service wasn’t as good. We arrived around 4pm I believe and the room wasn’t ready so we had a little wait in the lobby, maybe 15-30mins. I have VIP perks with Expedia but didn’t feel that gave me anything at this hotel (I hadn’t checked if I’d be entitled to anything). The bars in the hotel were nice and the hotel is beside a bowling alley which was fun. Great location. The pool was unfortunately quite dirty in the morning (10/11am) I was expecting someone would have used a net to get out some of the bits (maybe they do this later in the day?) but we tried to ignore that so we could still have a swim. Finally, on our final day we gave our luggage in to be put on in the store room. We arrived back around 3hrs later and the bags were still in the lobby where anyone could have taken them. Seems they were forgotten? Our suite was really nice and the robes were great quality. I doubt we’d stay again but we did have a nice stay in a lovely room.

You get complimentary tea/coffee/water on first day no milk or whitener you can buy it at 25MAD from room service which i found strange. Breakfast could be improved more variety

İt was good. , but rooms need maintenance and renovation,,

Very clean and spacious room. Very helpful staff. Bed and mattress are big and confy. Buffet breakfast which were freshly made. Peaceful environment in a safe place.

Bad hotel

We liked this hotel for its cleanliness, for its very nice and helpfull staff. We would like to go to this hotel again.

Location and comfort

Excellent rooms

This hotel is very convenient to the train station. It also has a beautiful pool and bar area in the courtyard. Highly recommended!

I stayed at Grand Plaza for 3 days with my 3-year-old and had an excellent experience. The breakfast was delicious, room service was prompt, the spa was relaxing, and the staff were incredibly friendly and helpful. Everything was top-notch — would definitely stay again!

Decent hotel but loud/noisy. Staff ok, spoke to them a few times but not overly helpful with anything

Good place to stay and quiet enough

The Grand Plaza proved to be an excellent choice, wonderful breakfast and excellent staff and service! We booked two excursions upon arrival. Thank you Grand Plaza for a wonderful visit to Morocco!