Villa Philaylack

Quiet guesthouse only two minutes walk to many riverside restaurants and five minutes walk to the night market. Room was comfortable and cleaned daily. Staff wasn't overly friendly but they were always very helpful with our questions and making bookings. We found some of their tour/transport services advertised to be quite overpriced while others were right on so just make sure you look around at one or two other places before booking anything.

A return visit, a good place just a short walk from the night market area, but nice and quiet. good helpful staff

It was OK. Nice they have somewhat decent bikes to rent for a little more than a dollar a day. Quiet location and convenient for things to do.

Nice basic hotel offering bike and motorbike rental which is an ideal way to get around Luang Prabang. Location good for places to eat / night market etc.

We really enjoyed staying at Villa Philaylack. It is a great location. Only a short walk to great food places and great markets.

Great location, very accommodating and helpful staff, /enjoyed the HBO in the room. Their beer great price. We enjoyed the tour we booked through them. No complaints!!

The location is central to all the eating places and is near to the night market. the villa is clean. Good for value.

They fill up water and towers every day, but many things need to be repair. especially air condition was only half worked so I had to turn on the ceiling fan, some part oak decorations are fall apart. For this part they cannot fix but I wished balcony for each room they offer.

It was the first time we had to pay for a map. The staff did not speak English and was kind of rude.

Great Guesthouse in a good location in the old quarter, close to the river, night market and other 'must do' places in Luang Prabang. There was an initial mix up with our room, but once this was sorted out, all was fine. The young men working the reception desk were friendly, knowledgeable and had good English skills. They were happy to help out at all times.

hotel 15mins walking distance from starting point of night market. i stay in the 3 single bedded room. aircond and wifi is working well. good hot shower. staff was just ok. 3 night stay is just enough for the visit there.

The room itself was fine, but I was disappointed that the hotel was helping taxi drivers to scam tourists. Instead of charging by the person or by the carload, they charge by the stop. That means I had to pay full fare for the cab--50,000--and so did the people I shared the taxi with, who paid 80,000 for four people. They were only staying a block away from me, so the taxi driver did a big circle--four right turns in a row--and then stopped at the same street where he stopped when he dropped off the other passengers. I tried to get help at the hotel but the staff totally backed up the taxi driver and told me that is the way things are in Laos. Actually, it was my third visit and I had never run into this before. What staff needs to understand is that in my culture this sort of thing is extremely disrespectful and insulting. Much, much worse than wearing shoes inside. The same thing happened with the taxi on the way back--about $20 US to go four kilometres in a beat up tuk tuk. As well, one staff member was very rude to me. I noticed that there were many free seats on the plane on the way back. If people want to fill those seats, they may want to start treating paying customers with a little more class and respect. In general, prices are double those in Thailand. Sometimes this is justified because most things have to be imported, but sometimes it is not.

I stayed there for a while on my visit. They messed up reservations for a night and had to put me up in another hotel for a night (which, as a traveler, was exhausting and frustrating). The WiFi was finicky most of the time, and one day I had to work a full day in the hotel the internet was out completely and I had to rent a room at another hotel for the day to do my job. The staff were pleasant and helpful, and the rooms were decent and situated well in the city, but I was so frustrated with the administrative problems that I would rethink staying there again.

I had an enjoyable stay in the guesthouse. - they have better tour rates vs others ( even bike rental at 10k Kip vs others at 15k kip ) - the room was just right, there was free water and they changed the towels every day - the bathroom may seem old but it serves its purpose, hot water was ok - the location is really good, I just walk to the corner to watch the morning alms-giving

Perfect position for the night market / main road area, but just the right distance away to be quiet and still close to the Mekong and a good selection of eateries. All the tourist places just a short walk away. All tours etc booked by hotel went perfectly.

Me and my girlfriend stayed here for just one night. We would of stayed longer if the hotel wasn't fully booked. Obviously it's a popular choice this time of year. The staff didn't seem very switched on but we didnt have a much time with them. Overall the room was nice and clean with ok wifi and the location was great.

Great cheap room with good air con, service and most importantly location. Just 2 blocks from night market.

Great hotel, perfect location, clean

The location is so good and hotel staff are kindly....

Hebergement typique. Près de tout. Personnel sympathique.