Hotel Okura Macau

Hotels
9.0
/10
Exceptional
1,015 reviews

What Guests Say About Their Stay

Ria Noviana Handoko
9.7
/ 10
Complete facilities, sophisticated bathroom
In the Area
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Galaxy Macau TM Resort, Ave Marginal Flor De Lotus, Cotai, Macau

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Okura Macau is located in area / city Cotai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Okura Macau

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Galaxy Macau TM Resort, Ave Marginal Flor De Lotus, Cotai, Macau
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Discover More About Hotel Okura Macau

Location


Hotel Okura Macau is located in area / city Cotai.

About Hotel Okura Macau

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Okura Macau exclusively for you.

Hotel Okura Macau is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Okura Macau.

All facilities in Hotel Okura Macau

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Things to Do

  • Shops
  • Waterpark
  • Outdoor pool
  • Indoor pool
  • Casino
  • Health club
  • Garden
  • Sauna
  • Steam room
  • Waterslide
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Banquet
  • Parking
  • Lazy river
  • Terrace

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Transportation

  • Limo or town car service
  • Airport transfer
  • Area shuttle

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Ferry terminal shuttle

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Okura Macau

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for Japanese breakfast: approximately MOP 285.2 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MOP 1000 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
  • Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark. According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

The following facilities will be closed during January, February, March, April, November, and December:
  • Water park

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Okura Macau
488
Number of floors in Hotel Okura Macau
25
Another facilities in Hotel Okura Macau
Shops, Waterpark, Outdoor pool, Indoor pool, Casino

Frequently asked question in Hotel Okura Macau

What are available facilities at Hotel Okura Macau?
There are top facilites at Hotel Okura Macau such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Okura Macau?
The standard check-in time at Hotel Okura Macau is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Okura Macau provide breakfast?
Yes, Hotel Okura Macau provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Okura Macau

Traveloka (17)
Other sources (998)
9.0
Exceptional
From 998 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Hotel Okura Macau

Number of reviews per page
20
40
Top reviews
Chris
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent stay. Staff were friendly, helpful and great with our kids. We would be happy to stay at Hotel Okura again.
Vitti
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Very pleasant staff. Nice water park for kids.
wai leung
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Good
Anthony Chung Ho
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Staff was extremely friendly and helpful. Worthy of a 5 star hotel.
Jonathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Was very pleasant stay with curious staff and well knowledge management. It was well chosen hotel and convenient location.
Wai Kwong
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Excellent service provided by those friendly staffs.
Min Yen Veronica
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Excellent. Checked in late and was offered late check out automatically. Minibar is complementary. Would always be my first choice of stay .
Boon Hau
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Excellent hotel! Will stay again!
Gary
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Best hotel experience, among a few in Cotai Macau. Font Desk Manager and Customer Service personnel provided top-notch assistances to our arrival pick-up and late check-in. Would definitely stay again!
Kui Ming
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Excellent staff services. Excellent hotel condition. Convenient location. Nothing to complain about.
Kenny
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

wonderful
Ampaivan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Excellent *****
Jenson
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

If you have kids and celebrating their birthday, Okura Macau will prepare the room with kid tent in the room and provide fruit basket, birthday cake and a birthday box full of sweets and biscuits for the birthday boy/ girl. At Level 6 of Okura, your kids can also enjoy 2 Galaxykiz activities per day. As Okura is a Expedia VIP access hotel, you will also enjoy free Limo to and fro the airport.
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Kamyar
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

A massive thank you to Okura hotel for making our stay with them so special and we cannot wait to come back to them. Thank you for the amazing room upgrade and the unforgettable experience.
Yik
icon-Business Family
Business Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Excellent service and big cosy room
Roberto
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

I LIKE EVERITHING
PF
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Excellent
Wai Pek
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Ver helpful and friendly staff
NGA KI
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

a very kids friendly hotel
Fung Yee
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Service has been excellent, staff members are friendly, thoughtful and proactive!
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.