Almas Suites Puteri Harbour

It was ok until when I check out I ask which floor was the swimming pool, then the host ask if I read the file sent? She could have just tell me the floor level will do.

This apartment wasn’t overly clean, unfortunately, which was such a shame as the location is great, the ceilings in all rooms were moldy, broken glasses in the cupboards, mold on the crockery and chopping board, the washing machine was filthy, there was mold in the bathroom, the safe was locked so we couldn’t use it, the wifi was poor, we had 2 towels for a weeks stay and 2 toilet rolls, there was a great lack of kitchen utilities despite it having a kitchen area, no washing up equipment, we had to buy these, we had to bleach everywhere, especially the toilet. The area around the apartment was nice with lots of nice restaurants at the harbour, we had our own car and it was very easy to get around, the roads are good and the signposting really good. We would stay at the Almas Suites again but would definitely not book this particular one. We think it hadn’t been used in a while. It needs some serious TLC to get it to a better standard. Sorry, we don’t like to be negative and Expedia have always been fabulous but this property has really slipped through the net.

Terrific stay 👍

Quite stay

The property was clean. But bed was old and in very poor condition. Dining chairs were broken and when we notify them about the chairs they didn’t do any action. No facial tissues provided. Very few dining options were available around the property

While it didn’t impact on my stay there was a water leak in the ceiling above the shower that needs ft

Very nice

Nothing that’s really terrible but when we are greeted by stains on the dining table, walls and sofa, it really sets the tone for the entire stay. Makes you wonder how dated this property is even though it isn’t, I think it’s high time for some maintenance works.

宿泊先としてはだいたいは清潔に保たれているが、シャワー室天井からの水漏れ、洗濯機の故障、備え付けのカトラリーなどの経年劣化は残念な部分でした。 特に不満が残るのはオーナーとの連絡についてです。 ●前日までにチェックイン方法やパスワードなどの連絡があると言われていたにも関わらず、こちらから期限を過ぎて連絡するまで音沙汰なし。 ●デポジットを急に現地の銀行振込で支払うことを要求される。相談した結果、現金での受け渡しになったものの、その方法については当日のぎりぎりになるまで連絡つかず。 ●洗濯機の故障については連絡されておらず、滞在開始後に判明して連絡するも故障しているとだけ返信。 ●デポジットの返金について何度も確認するが回答なし。エクスペディアを通じて連絡すると、ようやく回答がくる。 ●チェックアウト時に返金などについて時間指定されるが、30分以上過ぎても連絡なし。最終的に警備員を通して連絡してもらい、無事返金される。 ある程度は現地のルーズさなどを考慮に入れたとしても、残念だがもう一度滞在したいとは思えない。 もし滞在したい場合は英語で十分にコミュニケーションがとれないとトラブル発生時に対応が難しそうです。

泳池相当美丽

I just thought it was great.