Astana Wing, Riverside Majestic Hotel

Hotels
8.2
/10
Very Good
302 reviews

What Guests Say About Their Stay

Risya H.
9.7
/ 10
the room is nice and cozy, close to the waterfront, clean, the staff are all good, thank you Riverside Majestic, the best
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Iz
10.0
/ 10
Room is very clean with friendly staff. Easy to check in and out. Just ppposide the waterfront that makes it acomplte enjable stay.
Glenn
10.0
/ 10
Upon arrival we were upgraded to an Astana suite room which was a very pleasant surprise. The room which included a separate kitchen / sitting/ dining room was well equipped and the beds were extremely comfortable. For dinner we decided to try the fine dining at Suasana on the 18th floor. What a disappointment that was. After waiting over an hour for the food it was just lukewarm. In defence of the chef, it was tasty but it had clearly been waiting some time for someone to deliver it to the table.
donald ian george
10.0
/ 10
The town is very close and restaurants are within walking distance. THhe riverside is across the road. Great place to stay.
In the Area
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Jalan Tunku Abdul Rahman, P.O.Box 2928,, Kuching City Center, Kuching, Sarawak, Malaysia, 93756

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Astana Wing - Riverside Majestic Hotel Staying at Astana Wing, Riverside Majestic Hotel is a good choice when you are visiting Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Astana Wing, Riverside Majestic Hotel Address: Map & Location

Jalan Tunku Abdul Rahman, P.O.Box 2928,, Kuching City Center, Kuching, Sarawak, Malaysia, 93756
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Lobby Astana Wing, Riverside Majestic Hotel
Lobby 2 Astana Wing, Riverside Majestic Hotel

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Astana Wing, Riverside Majestic Hotel Rates per Night

Planning your trip and wondering about hotel rates? Finding the best hotel prices for Astana Wing, Riverside Majestic Hotel is easy. Astana Wing, Riverside Majestic Hotel room rates start from - before tax per night, which becomes - after including taxes. However, hotel prices can fluctuate, so it's always a good idea to check for the most up-to-date deals.

Hotel prices can vary depending on the room type, the time of year, and even the day of the week. You can expect to pay more during peak seasons or on weekends. Don't forget to check Traveloka for the latest hotel promotions and discounts to make your stay even more affordable.

Astana Wing, Riverside Majestic Hotel Location & Address

Wondering where to find Astana Wing, Riverside Majestic Hotel? Astana Wing, Riverside Majestic Hotel is located at Jalan Tunku Abdul Rahman, P.O.Box 2928,, Bandaraya Kuching, Kuching, Sarawak, Malaysia, 93756. It's situated in the heart of Kuching, Sarawak, Malaysia, known for its rich cultural heritage and vibrant atmosphere. The hotel is approximately 10 km from the city center.

How to go to Astana Wing, Riverside Majestic Hotel from Airport

Need to know how to get to Astana Wing, Riverside Majestic Hotel from the airport? Getting from Kuching International Airport (KCH) to the hotel is straightforward, with several convenient options available. Here's a breakdown to help you plan your journey:

  • Taxi (most direct): Taxis are readily available at the airport. The ride to the hotel takes approximately 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient): Services like Grab are available at the airport. This is a convenient and often cost-effective option.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Astana Wing, Riverside Majestic Hotel for availability and pricing.

Tips: For the most convenient route, consider a taxi or ride-hailing service for a direct transfer. If you're on a budget, the airport shuttle or ride-hailing services are great options.

Astana Wing, Riverside Majestic Hotel Reviews & Summary

Want to know what other travelers think about Astana Wing, Riverside Majestic Hotel? Hotel reviews often highlight the hotel's excellent service, comfortable rooms, and prime location. Guests frequently praise the friendly staff and the hotel's proximity to local attractions and dining options.

A standout feature is the stunning views of the Sarawak River. One guest raved, "The location is perfect, and the staff went above and beyond to make our stay memorable!" This positive feedback makes Astana Wing, Riverside Majestic Hotel a popular choice for both leisure and business travelers.

Astana Wing, Riverside Majestic Hotel Room Types Available

Curious about the different room types at Astana Wing, Riverside Majestic Hotel? The hotel offers a variety of room categories to suit different needs and preferences. Whether you're traveling solo, as a couple, or with family, you'll find a room that fits your requirements.

  • Deluxe Room: Comfortable and well-appointed, often with city views.
  • Premier Room: Offers more space and enhanced amenities.
  • Executive Suite: Provides a separate living area and luxurious features.
  • Family Room: Designed to accommodate families with ample space and beds.

Please note that smoking preferences and pet policies may vary, so it's best to confirm these details when booking.

Hotel Facilities in Astana Wing, Riverside Majestic Hotel

What amenities does Astana Wing, Riverside Majestic Hotel offer? The hotel provides a range of facilities to ensure a comfortable and enjoyable stay for all guests. From relaxation to recreation, there's something for everyone.

  • Swimming Pool: Perfect for a refreshing dip.
  • Fitness Center: Stay active with a well-equipped gym.
  • Spa: Indulge in relaxing treatments and massages.
  • Business Center: For those needing to work while traveling.

Operating hours and extra fees may apply for certain facilities. Check with the hotel for specific details and pricing.

Hotel Buffet or Restaurant/Cafe in Astana Wing, Riverside Majestic Hotel

Looking for dining options at Astana Wing, Riverside Majestic Hotel? The hotel features several dining venues, offering a variety of cuisines to satisfy your cravings. Whether you're in the mood for a buffet or a casual meal, you'll find something to enjoy.

  • Cafe Majestic: Offers a wide selection of local and international dishes. Price per person: $25.
  • The Riverside Restaurant: Serves a buffet with a variety of options. Price per person: $30.
  • The Lounge: A great place to enjoy drinks and light snacks.

Be sure to try the signature dishes at each restaurant for a truly memorable dining experience.

Astana Wing, Riverside Majestic Hotel Airport pickups and How to Book

Does Astana Wing, Riverside Majestic Hotel offer airport transfers? Many hotels provide airport pick-up services for added convenience. This can make your arrival and departure much smoother.

To book an airport transfer, contact the hotel directly in advance. Provide your flight details and arrival time. Advance notice is usually required to ensure availability. Confirm the cost and payment method when booking.

Nearby MRT Station & Bus Stops

Need to know about public transport near Astana Wing, Riverside Majestic Hotel? Getting around Kuching is easy with nearby MRT stations and bus stops. This makes exploring the city and its surroundings convenient.

  • Bus Stop: The nearest bus stop is located just a short walk from the hotel.

Public transport cards are available for purchase at various locations, including convenience stores and transit hubs. Check for payment options and top-up locations.

Nearby Attractions for Family / Kid Friendly

Planning some fun activities near Astana Wing, Riverside Majestic Hotel? Kuching offers a variety of attractions suitable for families and kids. From nature to culture, there's plenty to explore.

  • Sarawak Museum: Explore the history and culture of Sarawak. Entry is free.
  • Kuching Waterfront: Enjoy a scenic walk along the river. Entry is free.
  • Semenggoh Nature Reserve: See orangutans in their natural habitat. Entry fee: $10.
  • Cat Museum: A unique museum dedicated to all things feline. Entry is free.
  • Tua Pek Kong Temple: Visit this historic Chinese temple. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Astana Wing, Riverside Majestic Hotel (Kuching)

Looking for great places to eat near Astana Wing, Riverside Majestic Hotel? Kuching offers a diverse culinary scene, with options to suit every taste. From cafes to local street food, you'll find plenty of delicious choices.

  • Bla Bla Bla Cafe: A popular spot for coffee and pastries.
  • Top Spot Food Court: Offers a variety of seafood dishes.
  • Open Air Market: A great place to try local delicacies.

Local Street Food:

  • Laksa: A spicy noodle soup, a Kuching specialty.
  • Kolo Mee: Egg noodles with minced meat and seasonings.
  • Sarawak Laksa: A must-try local dish.
  • Satay: Grilled meat skewers with peanut sauce.
  • Oyster Omelette: A savory omelette with oysters.

Shopping places near Astana Wing, Riverside Majestic Hotel (Kuching)

Need to do some shopping near Astana Wing, Riverside Majestic Hotel? Kuching offers a variety of shopping options, from modern malls to local markets. Whether you're looking for souvenirs or everyday items, you'll find what you need.

  • The Spring Shopping Mall: A modern mall with a wide range of shops.
  • Plaza Merdeka: Offers a variety of retail outlets and dining options.
  • Kuching Waterfront Bazaar: A great place to find souvenirs and local crafts.

Other Places to Stay Near Astana Wing, Riverside Majestic Hotel

Looking for other accommodation options near Astana Wing, Riverside Majestic Hotel? Kuching offers a wide range of hotels to suit different budgets and preferences. Here are some recommendations:

Luxury/5–6 Star Hotels Nearby:

  • Hilton Kuching
  • Pullman Kuching
  • The Waterfront Hotel

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Grand Margherita Hotel
  • Citadines Uplands Kuching
  • Imperial Hotel Kuching

For 4-star:

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Three-Star Hotels Nearby:

  • The LimeTree Hotel, Kuching
  • Abell Hotel
  • Harbour View Hotel

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and booking

Ready to book your stay at Astana Wing, Riverside Majestic Hotel? Checking hotel availability and making reservations is easy with Traveloka. You can find real-time availability, compare prices, and secure your room with just a few clicks.

Book your stay through Traveloka for a seamless and hassle-free experience. Enjoy exclusive deals and discounts when you book your hotel with Traveloka.

All facilities in Astana Wing, Riverside Majestic Hotel

Fitness Center Astana Wing, Riverside Majestic Hotel
Fitness Center
Functional Hall Astana Wing, Riverside Majestic Hotel
Functional Hall
Lobby Astana Wing, Riverside Majestic Hotel
Lobby
Exterior Astana Wing, Riverside Majestic Hotel
Exterior
Bedroom Astana Wing, Riverside Majestic Hotel
Bedroom

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Things to Do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security

General

  • AC
  • Swimming pool

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Projector

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Astana Wing, Riverside Majestic Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Astana Wing, Riverside Majestic Hotel
241
Number of floors in Astana Wing, Riverside Majestic Hotel
19
Another facilities in Astana Wing, Riverside Majestic Hotel
Bathrobe, Cable TV, Desk, In-room safe, Shower

Frequently asked question in Astana Wing, Riverside Majestic Hotel

What are available facilities at Astana Wing, Riverside Majestic Hotel?
There are top facilites at Astana Wing, Riverside Majestic Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Astana Wing, Riverside Majestic Hotel?
Check-in time at Astana Wing, Riverside Majestic Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Astana Wing, Riverside Majestic Hotel?
Astana Wing, Riverside Majestic Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Astana Wing, Riverside Majestic Hotel have?
Astana Wing, Riverside Majestic Hotel has 19 floors.
How many rooms are available at Astana Wing, Riverside Majestic Hotel?
Astana Wing, Riverside Majestic Hotel has 241 rooms in total.
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More Reviews from Other Guests in Astana Wing, Riverside Majestic Hotel

8.7
Very Good
From 169 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

9.2

Service and Facilites

8.8

People often mention about Astana Wing, Riverside Majestic Hotel
All
Distance to City Center (12)
Bathroom (12)
Surroundings (11)
Ambiance (10)
Taste (9)
Accessibility (8)
Staff Friendliness (7)
Room Space (7)
Bedroom (7)
Wifi (6)
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Traveler Reviews Astana Wing, Riverside Majestic Hotel

Number of reviews per page
20
40
Customer reviews
Genia S.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
The room did not clean properly, the towel are stained. There was no handsoap in the sink. The room looked like cheap chain hotel
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Muhammad T. G.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Happy to stay here for 5 days..
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K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 28 week(s) ago
No towels were provided, and I had to wait for 1–2 hours. I followed up several times, but was told the towels were still at the laundry and not ready yet. The air conditioner also kept switching off by itself multiple times. I informed the staff, but they seemed used to receiving the same feedback.
Find this review helpful?
A***b
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Great location to stay in Kuching near the Waterfront.
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Nuraini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Overall nice. Next time come back here again.
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c***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 35 week(s) ago
Nice breakfast, good location, clean.
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S***g
icon-origin-TRAVELOKA
5.4
/10
Reviewed 37 week(s) ago
Hotel staff is not very responsive, not very clean, not hygienic and staff is not very friendly
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B***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 40 week(s) ago
Receptionist is not respectful, room cleaner is not good, complaints are not responded to
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1 people find it helpful
B***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 40 week(s) ago
The restaurant is ok, the receptionist is not good, no respect. The bathroom is clean, the sink is clogged.
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Tien M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 47 week(s) ago
i searched for accessible hotel and found out this hotel. but when I arrived, its not full accessed. as a wheelchair user, i am dissapoint that there are stairs to bath room, swimming pool, restaurant in 3rd fl and 18 flm even there is car, parked in the accesible road. hotel can be bettter by providing ramp, so i can recommend to disability communities.
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Risya H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 49 week(s) ago
the room is nice and cozy, close to the waterfront, clean, the staff are all good, thank you Riverside Majestic, the best
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1 people find it helpful
j***y
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 58 week(s) ago
Very poor housekeeping staffs and reception staffs. Housekeeping staffs were the worst and made us wait for two hours with excuse of cleaning cleaning and still cleaning. Reception staff gave a room to the customer who came after us. Room view not as good as given in the pictures. Despite being requested, still not of satisfactory. The price given is not reasonable. View from the lobby to the waterfront is the only plus. But even the lobby has faulty air conditioner and we were forced to wait in sweat. In a nutshell; Indah Khabar dari rupa
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M***i
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 61 week(s) ago
I stayed at this hotel for 4 days 3 nights. 1. The first night, towels were not provided, when informed by the hotel, it took almost 40 minutes for them to be delivered, even after I called the second time. 2. The second night, the towels were not changed, even though the room was all nicely packed, had to call the hotel back. 3. On the morning before the third night, I sent a message to the hotel to make sure the room was packed and that the incident on those two nights would not happen again. 4 On the third night, soap is not given. The Riverside Hotel management, you must do something with your staff, the room service is very bad.
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Syaiful R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
The hotel near to many city attractions, so I only need to walk.
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 64 week(s) ago
Strategic location & hotel surrounding easy to find the food.
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Sri K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
Nice. Clean. The location is the best, staff helpful, food good, and the room is big.
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Sri K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
I like all about this hotel. Love love love
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tjung p. k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
First came in, the toilet could not flush. Then there were no towels, but the staff was very friendly, and I very much enjoyed the very comfortable room, so I give 5 stars.
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Desmond S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 66 week(s) ago
1. The pillow was thick and hard. 2. The bathroom sink was clogged. Despite maintenance coming to pump it, it clogged again. 3. Room keycard has to be reset multiple times, allegedly because it came into contact with a phone, which never happened at my other hotel stay. 4. Some issue with towel supply as it was outsourced for cleaning, so it was slow to restock. There was no towel in the pool counter one morning, so I had to go up again to the room to get ours. Everything else is excellent. Happy to see locals being employed and not foreigners.
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S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 78 week(s) ago
The room is spacious, booking a superior room gets an executive river view, very close to the waterfront, varied breakfast, wifi 👍🏼, shower🚿, you can leave luggage even after checking out if you want to go around the city, subject to a Malaysia Tourism charge of 10 RM per night. The only drawback is that the amenities do not provide toothbrush and paste.
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Number of reviews per page
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40

Ready to make up your mind?

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Exterior 4 Astana Wing, Riverside Majestic Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 169 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

9.2

Service and Facilites

8.8

People often mention about Astana Wing, Riverside Majestic Hotel
All
Distance to City Center (12)
Bathroom (12)
Surroundings (11)
Ambiance (10)
Taste (9)
Accessibility (8)
Staff Friendliness (7)
Room Space (7)
Bedroom (7)
Wifi (6)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Astana Wing, Riverside Majestic Hotel

Number of reviews per page
20
40
Customer reviews
Genia S.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
The room did not clean properly, the towel are stained. There was no handsoap in the sink. The room looked like cheap chain hotel
Find this review helpful?
Muhammad T. G.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Happy to stay here for 5 days..
Find this review helpful?
K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 28 week(s) ago
No towels were provided, and I had to wait for 1–2 hours. I followed up several times, but was told the towels were still at the laundry and not ready yet. The air conditioner also kept switching off by itself multiple times. I informed the staff, but they seemed used to receiving the same feedback.
Find this review helpful?
A***b
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Great location to stay in Kuching near the Waterfront.
Find this review helpful?
Nuraini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Overall nice. Next time come back here again.
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c***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 35 week(s) ago
Nice breakfast, good location, clean.
Find this review helpful?
S***g
icon-origin-TRAVELOKA
5.4
/10
Reviewed 37 week(s) ago
Hotel staff is not very responsive, not very clean, not hygienic and staff is not very friendly
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Find this review helpful?
B***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 40 week(s) ago
Receptionist is not respectful, room cleaner is not good, complaints are not responded to
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See original
1 people find it helpful
B***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 40 week(s) ago
The restaurant is ok, the receptionist is not good, no respect. The bathroom is clean, the sink is clogged.
Translated by Google Icon
See original
Find this review helpful?
Tien M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 47 week(s) ago
i searched for accessible hotel and found out this hotel. but when I arrived, its not full accessed. as a wheelchair user, i am dissapoint that there are stairs to bath room, swimming pool, restaurant in 3rd fl and 18 flm even there is car, parked in the accesible road. hotel can be bettter by providing ramp, so i can recommend to disability communities.
Read More
Find this review helpful?
Profile Picture
Risya H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 49 week(s) ago
the room is nice and cozy, close to the waterfront, clean, the staff are all good, thank you Riverside Majestic, the best
Translated by Google Icon
See original
1 people find it helpful
j***y
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 58 week(s) ago
Very poor housekeeping staffs and reception staffs. Housekeeping staffs were the worst and made us wait for two hours with excuse of cleaning cleaning and still cleaning. Reception staff gave a room to the customer who came after us. Room view not as good as given in the pictures. Despite being requested, still not of satisfactory. The price given is not reasonable. View from the lobby to the waterfront is the only plus. But even the lobby has faulty air conditioner and we were forced to wait in sweat. In a nutshell; Indah Khabar dari rupa
Read More
Find this review helpful?
M***i
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 61 week(s) ago
I stayed at this hotel for 4 days 3 nights. 1. The first night, towels were not provided, when informed by the hotel, it took almost 40 minutes for them to be delivered, even after I called the second time. 2. The second night, the towels were not changed, even though the room was all nicely packed, had to call the hotel back. 3. On the morning before the third night, I sent a message to the hotel to make sure the room was packed and that the incident on those two nights would not happen again. 4 On the third night, soap is not given. The Riverside Hotel management, you must do something with your staff, the room service is very bad.
Read More
Translated by Google Icon
See original
Find this review helpful?
Syaiful R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
The hotel near to many city attractions, so I only need to walk.
Find this review helpful?
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 64 week(s) ago
Strategic location & hotel surrounding easy to find the food.
Find this review helpful?
Profile Picture
Sri K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
Nice. Clean. The location is the best, staff helpful, food good, and the room is big.
Find this review helpful?
Profile Picture
Sri K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
I like all about this hotel. Love love love
Find this review helpful?
Profile Picture
tjung p. k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
First came in, the toilet could not flush. Then there were no towels, but the staff was very friendly, and I very much enjoyed the very comfortable room, so I give 5 stars.
Find this review helpful?
Desmond S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 66 week(s) ago
1. The pillow was thick and hard. 2. The bathroom sink was clogged. Despite maintenance coming to pump it, it clogged again. 3. Room keycard has to be reset multiple times, allegedly because it came into contact with a phone, which never happened at my other hotel stay. 4. Some issue with towel supply as it was outsourced for cleaning, so it was slow to restock. There was no towel in the pool counter one morning, so I had to go up again to the room to get ours. Everything else is excellent. Happy to see locals being employed and not foreigners.
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9.1
/10
Reviewed 78 week(s) ago
The room is spacious, booking a superior room gets an executive river view, very close to the waterfront, varied breakfast, wifi 👍🏼, shower🚿, you can leave luggage even after checking out if you want to go around the city, subject to a Malaysia Tourism charge of 10 RM per night. The only drawback is that the amenities do not provide toothbrush and paste.
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