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Four Points by Sheraton Kuala Lumpur, Chinatown

Hotels
9.3
/10
Exceptional
453 reviews

What Guests Say About Their Stay

E***a
10.0
/ 10
Great hotel and great location. Easy to find food around. The room is super comfy and it has a nice view. Definitely will stay here again when in Kuala Lumpur.
Simon
10.0
/ 10
The service from all staff from start to finish was excellent. The rooms are well equipped and very clean and the breakfast buffet fantastic. Grab taxis always available promptly, and loads of restaurants in vicinity.
Mark
10.0
/ 10
This was my 2nd time staying at this amazing hotel this year. Everything from the brilliant Staff, Location, Breakfast, Swimming Pool is amazing to say the least. The hotel is situated in Chinatown very close to Chinatown market with lots of restaurants to explore and enjoy the food. This will always be my choice of Hotels when staying in Kuala Lumpur.
HSING I
10.0
/ 10
First time staying in this hotel. Super convenient if your itinerary is abt eating delicious food. Lots of very nice food around. There’s a newly open durian shop right opposite. Within 5 mins walk, u got all the famous must eat shop! The room was comfortable and quiet. We got the facing where we can see merdeka 118 and twin towers! Beautiful. Room is functional, bed is comfortable. Bath amenities are good. Service request is very promptly fulfilled..overall a good stay.
In the Area
See Map
NO 2 JALAN BALAI POLIS, Chinatown, Kuala Lumpur, Malaysia, 50000

Main Facilities

See more
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Four Points by Sheraton Kuala Lumpur, Chinatown is a good choice when you are visiting Chinatown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points by Sheraton Kuala Lumpur, Chinatown

NO 2 JALAN BALAI POLIS, Chinatown, Kuala Lumpur, Malaysia, 50000
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Others Four Points by Sheraton Kuala Lumpur, Chinatown
Others 2 Four Points by Sheraton Kuala Lumpur, Chinatown

Discover More About Four Points by Sheraton Kuala Lumpur, Chinatown

Location


Staying at Four Points by Sheraton Kuala Lumpur, Chinatown is a good choice when you are visiting Chinatown.

About Four Points by Sheraton Kuala Lumpur, Chinatown

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Four Points by Sheraton Kuala Lumpur, Chinatown exclusively for you.

Four Points by Sheraton Kuala Lumpur, Chinatown is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Four Points by Sheraton Kuala Lumpur, Chinatown.

All facilities in Four Points by Sheraton Kuala Lumpur, Chinatown

Others Four Points by Sheraton Kuala Lumpur, Chinatown
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Banquet
  • Parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Outdoor pool
  • Garden

Business Facilities

  • Meeting facilities
  • Meeting rooms

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Four Points by Sheraton Kuala Lumpur, Chinatown

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Covered self parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points by Sheraton Kuala Lumpur, Chinatown
318
Number of floors in Four Points by Sheraton Kuala Lumpur, Chinatown
20
Another facilities in Four Points by Sheraton Kuala Lumpur, Chinatown
Others, Smoke-free area, Laundry service, Luggage storage, 24-hour Receptionist

Frequently asked question in Four Points by Sheraton Kuala Lumpur, Chinatown

What are available facilities at Four Points by Sheraton Kuala Lumpur, Chinatown?
There are top facilites at Four Points by Sheraton Kuala Lumpur, Chinatown such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Kuala Lumpur, Chinatown?
The standard check-in time at Four Points by Sheraton Kuala Lumpur, Chinatown is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Four Points by Sheraton Kuala Lumpur, Chinatown provide breakfast?
Yes, Four Points by Sheraton Kuala Lumpur, Chinatown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Four Points by Sheraton Kuala Lumpur, Chinatown?
Four Points by Sheraton Kuala Lumpur, Chinatown is a 4.0-star hotel.
How many floors does Four Points by Sheraton Kuala Lumpur, Chinatown have?
Four Points by Sheraton Kuala Lumpur, Chinatown has 20 floors.
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More Reviews from Other Guests in Four Points by Sheraton Kuala Lumpur, Chinatown

9.4
Exceptional
From 421 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points by Sheraton Kuala Lumpur, Chinatown

Number of reviews per page
20
40
Top reviews
Aya
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Would definitely recommend for those visiting KL
Mohammed
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Awesome hotel and location is good as well.
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The service from all staff from start to finish was excellent. The rooms are well equipped and very clean and the breakfast buffet fantastic. Grab taxis always available promptly, and loads of restaurants in vicinity.
Verified traveler
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

View was so beautiful and their services is so excellent.
albert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very convenient, stayed here before, friendly staff
KWEE MENG
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bed is not comfortable to sleep. The noise insulation from other rooms just too much and unbearable to sleep. Housekeeping also missing towels and cups.
Mark
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This was my 2nd time staying at this amazing hotel this year. Everything from the brilliant Staff, Location, Breakfast, Swimming Pool is amazing to say the least. The hotel is situated in Chinatown very close to Chinatown market with lots of restaurants to explore and enjoy the food. This will always be my choice of Hotels when staying in Kuala Lumpur.
Read More
HSING I
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

First time staying in this hotel. Super convenient if your itinerary is abt eating delicious food. Lots of very nice food around. There’s a newly open durian shop right opposite. Within 5 mins walk, u got all the famous must eat shop! The room was comfortable and quiet. We got the facing where we can see merdeka 118 and twin towers! Beautiful. Room is functional, bed is comfortable. Bath amenities are good. Service request is very promptly fulfilled..overall a good stay.
Read More
Michelle
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I like they provide glass bottled drinking water which you can refill daily free of charge. Beautiful view from my room and convenience location in the city centre. However the bathroom are looking very old and shower water are not draining properly. Mould’s growing on bathroom wall. My pillow and blanket smells like other people body odour.
Read More
Alison
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

What a fabulous start to our adventure! You're right in the heart of the action. The room was spectacular with high ceilings and a city view. Bed was a dream and pillows even better. Staff were kind and attentive. So many things to do at your door and wonderful food options. Try Wildflowers directly across firm the main door. Infused cocktails and stunning dishes like the prawn ceviche. Breakfast was wonderful. Pasar Seni train, 3 mins walk to take you around the city. Cheap, quick and frequent. You can swap lines at certain stations and access the entire city quickly and cheaper than Grab. Hotel lobby bar has a lovely viewpoint for the city skyline, including Petronas Towers and especially the Merdeka 118. Thank you to the team 🙏
Read More
Masahiro
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice location, nice room, great hospitality
Kay Yong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very professional staff. Kind as well allowed us late check out. Service prompt asked for razor was delivered immediately. Rooms were super clean with views of merdeka 118 and twin towers. Only that pool was little small. Otherwise the vibes here in Chinatown area is just so chill.
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very good hotel in great location
Oluwaseun
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent as expected. From the front desk to all other services received, it was a pleasant experience. Variety of servings for the buffet breakfast. Within walking distance of attractions and the metro.
Barton
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful hotel with great views over the city, especially from the 7th floor bar. Very close to Chinatown and heaps of cool bars and great food. Staff were very friendly and accommodating.
Weixu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

5 star experience with great accommodating customer service. Customer centric with great activities for the kids. They do everything they can to make your stay with them comfortable. Perfect location as well. Will stay again. Only downfall is their self service laundry is quite dirty and there aren't other decent options nearby.
Read More
Nicholas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great hotel location and welcoming staff
Ana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Location was the best! I booked this for my mom and dad and the location was very convenient for them! Its also an anniversary present for them and i’d like to thank all the staff that prepared the room for them and special thanks to the GSAs who wrote lovely messages on the mirror and card! They loved it so much! It made they’re stay very personalised and thank you for all their hard work that they put on decorating the room. Really did appreciate it . Thank you to all the staffs you are all doing a wonderful job <3
Read More
Yen
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff friendly, clean, and good location.
Nicholas
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great location close to chinatown, great hotel facilities and super friendly service
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Four Points by Sheraton Kuala Lumpur, Chinatown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 421 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points by Sheraton Kuala Lumpur, Chinatown

Number of reviews per page
20
40
Top reviews
Aya
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Would definitely recommend for those visiting KL
Mohammed
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Awesome hotel and location is good as well.
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The service from all staff from start to finish was excellent. The rooms are well equipped and very clean and the breakfast buffet fantastic. Grab taxis always available promptly, and loads of restaurants in vicinity.
Verified traveler
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

View was so beautiful and their services is so excellent.
albert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very convenient, stayed here before, friendly staff
KWEE MENG
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bed is not comfortable to sleep. The noise insulation from other rooms just too much and unbearable to sleep. Housekeeping also missing towels and cups.
Mark
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This was my 2nd time staying at this amazing hotel this year. Everything from the brilliant Staff, Location, Breakfast, Swimming Pool is amazing to say the least. The hotel is situated in Chinatown very close to Chinatown market with lots of restaurants to explore and enjoy the food. This will always be my choice of Hotels when staying in Kuala Lumpur.
Read More
HSING I
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

First time staying in this hotel. Super convenient if your itinerary is abt eating delicious food. Lots of very nice food around. There’s a newly open durian shop right opposite. Within 5 mins walk, u got all the famous must eat shop! The room was comfortable and quiet. We got the facing where we can see merdeka 118 and twin towers! Beautiful. Room is functional, bed is comfortable. Bath amenities are good. Service request is very promptly fulfilled..overall a good stay.
Read More
Michelle
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I like they provide glass bottled drinking water which you can refill daily free of charge. Beautiful view from my room and convenience location in the city centre. However the bathroom are looking very old and shower water are not draining properly. Mould’s growing on bathroom wall. My pillow and blanket smells like other people body odour.
Read More
Alison
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

What a fabulous start to our adventure! You're right in the heart of the action. The room was spectacular with high ceilings and a city view. Bed was a dream and pillows even better. Staff were kind and attentive. So many things to do at your door and wonderful food options. Try Wildflowers directly across firm the main door. Infused cocktails and stunning dishes like the prawn ceviche. Breakfast was wonderful. Pasar Seni train, 3 mins walk to take you around the city. Cheap, quick and frequent. You can swap lines at certain stations and access the entire city quickly and cheaper than Grab. Hotel lobby bar has a lovely viewpoint for the city skyline, including Petronas Towers and especially the Merdeka 118. Thank you to the team 🙏
Read More
Masahiro
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice location, nice room, great hospitality
Kay Yong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very professional staff. Kind as well allowed us late check out. Service prompt asked for razor was delivered immediately. Rooms were super clean with views of merdeka 118 and twin towers. Only that pool was little small. Otherwise the vibes here in Chinatown area is just so chill.
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very good hotel in great location
Oluwaseun
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent as expected. From the front desk to all other services received, it was a pleasant experience. Variety of servings for the buffet breakfast. Within walking distance of attractions and the metro.
Barton
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful hotel with great views over the city, especially from the 7th floor bar. Very close to Chinatown and heaps of cool bars and great food. Staff were very friendly and accommodating.
Weixu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

5 star experience with great accommodating customer service. Customer centric with great activities for the kids. They do everything they can to make your stay with them comfortable. Perfect location as well. Will stay again. Only downfall is their self service laundry is quite dirty and there aren't other decent options nearby.
Read More
Nicholas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great hotel location and welcoming staff
Ana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Location was the best! I booked this for my mom and dad and the location was very convenient for them! Its also an anniversary present for them and i’d like to thank all the staff that prepared the room for them and special thanks to the GSAs who wrote lovely messages on the mirror and card! They loved it so much! It made they’re stay very personalised and thank you for all their hard work that they put on decorating the room. Really did appreciate it . Thank you to all the staffs you are all doing a wonderful job <3
Read More
Yen
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff friendly, clean, and good location.
Nicholas
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great location close to chinatown, great hotel facilities and super friendly service
Number of reviews per page
20
40