How many rooms are available at Geno Hotel Shah Alam?

Geno Hotel Shah Alam has 244 rooms in total.

Does Geno Hotel Shah Alam provide parking?

Yes, Geno Hotel Shah Alam provides parking. Please confirm details directly with the hotel.

Does Geno Hotel Shah Alam have a swimming pool?

Yes, a swimming pool is available at Geno Hotel Shah Alam.

What do past guests say about Geno Hotel Shah Alam?

Geno Hotel Shah Alam is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Geno Hotel Shah Alam

Name: Geno Hotel Shah Alam
Address: Jalan Subang Mas, Taman Subang Mas, Kuala Lumpur, Subang Jaya, Malaysia, 47620, Jalan Subang Mas, Taman Subang Mas, Kuala Lumpur, 47620, Malaysia
Rating: 8.2

Hotels

8.2

/10

Very Good

456 reviews

What Guests Say About Their Stay

Guest

8.5

/ 10

Hotel is clean and worth for money

Ahmad H. B. A. A.

8.8

/ 10

Everything was good. Room is bigger. Breakfast awesome

Zakariya B. S.

8.5

/ 10

Comfort and nice shah alam and subang city view.

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nur z. a.

8.8

/ 10

All facilities were complete, good services from frontliner staff. Thanks!

Ahmad H. A. A.

8.5

/ 10

It's a great hotel. Nice and bigger room. Will come again.

In the Area

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Jalan Subang Mas, Taman Subang Mas, Kuala Lumpur, Subang Jaya, Malaysia, 47620

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Geno Hotel Geno Hotel Shah Alam is located in area / city Subang Jaya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Geno Hotel Shah Alam

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Geno Hotel Shah Alam Address: Map & Location

Jalan Subang Mas, Taman Subang Mas, Kuala Lumpur, Subang Jaya, Malaysia, 47620

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Discover More About Geno Hotel Shah Alam

note: hotel was previously named Geno Hotel

Location

Geno Hotel Shah Alam is located in area / city Subang Jaya.

About Geno Hotel Shah Alam

Whether you are planning an event or other special occasions, Geno Hotel Shah Alam is a great choice for you with a large and well-equipped function room to suit your requirements.

Geno Hotel Shah Alam is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Geno Hotel Shah Alam provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Geno Hotel Shah Alam, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Geno Hotel Shah Alam is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Geno Hotel Shah Alam exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Geno Hotel Shah Alam is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Geno Hotel Shah Alam.

All facilities in Geno Hotel Shah Alam

Fitness Center

Functional Hall

Lobby

Accommodation Services

Exterior

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Wedding service

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

General

AC
Ballroom
Banquet
Heater
Non-smoking room
Swimming pool
Smoke-free

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Refrigerator
Shower
TV

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Bar
Buffet breakfast
Cafe

Business Facilities

Business facilities
Conference room
Meeting facilities
Photocopier
Projector

Accessibilty

Disabled access friendly
Accessible parking
Accessible path of travel
Wheelchair accessible

Things to Do

Fitness center
Garden
Outdoor pool
Sauna

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Transportation

Parking with surcharge

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Geno Hotel Shah Alam

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit MYR 150.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Geno Hotel Shah Alam	244
Number of floors in Geno Hotel Shah Alam	20
Another facilities in Geno Hotel Shah Alam	Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Geno Hotel Shah Alam

What are available facilities at Geno Hotel Shah Alam?

There are top facilites at Geno Hotel Shah Alam such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Geno Hotel Shah Alam?

Check-in time at Geno Hotel Shah Alam is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Geno Hotel Shah Alam provide breakfast?

Yes, Geno Hotel Shah Alam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Geno Hotel Shah Alam?

Geno Hotel Shah Alam is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Geno Hotel Shah Alam have?

Geno Hotel Shah Alam has 20 floors.

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More Reviews from Other Guests in Geno Hotel Shah Alam

Overall Ratings & Reviews Geno Hotel Shah Alam

Traveloka (334)

Other sources (122)

8.4

Very Good

From 334 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.5

Meal

7.9

Location

8.2

Service and Facilites

8.2

People often mention about Geno Hotel Shah Alam

All

Room Space (5)

Staff Friendliness (4)

Accessibility (3)

Bedroom (3)

Hotel Area (3)

Distance to City Center (2)

Family Friendly (2)

Wifi (2)

Check-in/out Time (2)

Bathroom (2)

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Traveler Reviews Geno Hotel Shah Alam

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Customer reviews

A***n

8.5

/10

Reviewed 13 week(s) ago

The staff at the counter was okay. But for the makeup room, it's a bit dirty. Just tidy up.

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Accommodation's Reply

03 Nov 2025

Dear Sir/Madam, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointing experience and regret that our service did not meet your expectations. Please be assured that we take your comments seriously and will address this matter with our team to ensure improvement. We sincerely hope to have another opportunity to serve you better in the future. Best regards, The Geno Team.

S***h

Transit

8.2

/10

Reviewed 14 week(s) ago

Room clean. Good service. Good environment. Staff friendly.

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Accommodation's Reply

03 Nov 2025

Dear Sir/Madam, Thank you for your excellent review! We’re glad to know you had a good stay with us and appreciate your support. We look forward to welcoming you again soon! Best regards, The Geno Team.

S***h

8.5

/10

Reviewed 24 week(s) ago

Good for stay, but now the lobby is still under renovation.

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Accommodation's Reply

03 Nov 2025

Dear Sir/Madam, Thank you for your kind review! We’re glad to know you had a good stay with us and appreciate your support. We sincerely apologize for the inconvenience experience during your staying experience. Please be assured that we take your comments seriously and will address this matter with our team to ensure improvement We look forward to welcoming you again soon! Best regards, The Geno Team.

K***L

Leisure

9.0

/10

Reviewed 25 week(s) ago

My apologies for the delayed response regarding feedback on the GENO Hotel. I have a few comments to share: Firstly, I found the parking rate to be quite expensive compared to other 4-star hotels in the surrounding area. Secondly, during my check-in, there was a lady (whose name I unfortunately can't recall) who insisted that I must check in exactly at or by 3:00 PM. I found this quite unreasonable, as most hotels—even 5-star ones—generally allow a bit more flexibility with check-in times. Thirdly, the room cleanliness could be improved, particularly the condition of the carpets. However, the bed, duvet, and pillows were overall comfortable and acceptable. I did not try the hotel’s meals as I only stayed for one night, mainly to get a sense of what it’s like to stay at the GENO Hotel. Lastly, I would like to extend my appreciation and thanks to the two gentlemen at the front office who assisted me during check-out. They were both excellent in performing their duties—kudos to them! As for staying at GENO Hotel again, I would consider it—especially if there’s a special rate or promotion available. These comments are based on my personal experience, and as someone who has been in the service industry for many years, I hope they are taken constructively. Thank you.

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Accommodation's Reply

03 Nov 2025

S***i

Leisure

10.0

/10

Reviewed 29 week(s) ago

Clean with nice deco.Spacious room.Delicious breakfast

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Accommodation's Reply

17 May 2025

Dear Guest, Thank you for your kind feedback! We're delighted to hear you enjoyed the clean and nicely decorated room, the spacious layout, and our delicious breakfast. Your satisfaction means a lot to us, and we look forward to welcoming you back again soon. Best regards, The Geno Team

Muhammad h. a.

Business

8.5

/10

Reviewed 40 week(s) ago

Big space, close to highway, many restaurants, comfy bed, affordable price

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Accommodation's Reply

03 Nov 2025

Dear Muhammad, Thank you for your wonderful review! We’re truly delighted to know that you had an exceptional stay and found our hotel to be the best place to relax. It’s great to hear that you enjoyed the pool and overall atmosphere. We look forward to welcoming you back for another relaxing vacation soon! Best regards, The Geno Team.

AZIZI

9.7

/10

Reviewed 95 week(s) ago

Power sources are not working good.

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Yoke T. L.

9.1

/10

Reviewed 127 week(s) ago

The rooms were clean and very comfortable. But not much choice for breakfast buffet.

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Mohd Zaidi Bin Jasman

8.5

/10

Reviewed 142 week(s) ago

Booked d hotel for my parents. My mom said everything was good and comfortable. The food was good as well. Thanks.

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Mohd Syahrizal bin Mohd Razali

8.5

/10

Reviewed 145 week(s) ago

Only parking for accommodation has to be paid for, you should have paid for the night, you don't have to pay for car parking.

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lukri t.

9.0

/10

Reviewed 152 week(s) ago

The employees are friendly. The hotel rooms are spacious and clean. A bit far from town. Very pleasant experience staying at geno hotel.

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Rashidah A. R.

6.0

/10

Reviewed 164 week(s) ago

Still have to pay separate bill for parking tickets although we're stayin. The foods not as per standard as 3 star Hotels and very expensive. Toilet plumbing hd a problem overnight.

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Alyssa

8.5

/10

Reviewed 205 week(s) ago

I had a pleasant stay! Clean room & friendly staffs.

1 people find it helpful

Norhashimah B. H.

10.0

/10

Reviewed 242 week(s) ago

Layanan yang sangat baik oleh staf2 disana. Bilik yang sangat selesa, kemudahan lengkap.

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HAMIMAH K.

8.5

/10

Reviewed 272 week(s) ago

Peaceful & near to all the facilities, nice food & kind staffs, comfortable room.

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Yustina

5.1

/10

Reviewed 272 week(s) ago

Unsatisfactory, the bathroom when bathing je, run out of water all in front of the entrance. breakfast and food there is no choice. food is not tasty.

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SITI

Family

9.4

/10

Reviewed 313 week(s) ago

Excellent...the room was spacious and clean

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Siti N. A. A. B. M. A.

Family

9.4

/10

Reviewed 322 week(s) ago

The room is comfortable, the toilet is a bit smelly when first entering the room. But we asked for a perfume spray, so no problem. We start to smell bad, and then we're used to it.

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2 people find it helpful

Nur

Backpacking

9.7

/10

Reviewed 328 week(s) ago

Nice place to stay, comfortable for the all ages

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Guest

9.7

/10

Reviewed 335 week(s) ago

Delicious breakfast. Clean room but have a little problem to a heater. But it’s ok.

2 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.