Grand Margherita Hotel

Hotels
8.5
/10
Very Good
2,683 reviews

What Guests Say About Their Stay

Staff Friendliness (21)
Bedroom (20)
Room Space (18)
Surroundings (17)
Mohamad F.
10.0
/ 10
Pleasant stay here and location very strategic to all outlets. Great breakfast, great bed, and great people. Very recommended to stay here as they served at very high standard of hospitality services here! Wuhuuu. Thank you to Ms. Lang Sing, Mashitah, and hotel team for ensuring my stay here enjoyableee. Oh, and I'm lucky to meet their friendly GM welcoming the guests here at the lobby. Those who are not sure where else to stay, Astana Wing and Puteri Wing are part of their sister's hotel too. Will definitely come againnn.
Imam S.
8.5
/ 10
Hotel Anda sangat bagus pelayanannya dengan tarif yang tidak terlalu mahal. Hanya menunggu 5 menit langsung dapat akses kunci masuk. Panorama yang ciamik terasa ketika malam hari dari jendela tampak gemerlapnya lampu-lampu kota, serta sungai yang dikelilingi rumah makan dan bangunan gedung parlemen yang megah. Pada pagi hari ketika membuka jendela masuk udara yang jernih dan bisa segera turun untuk menikmati wajah tengah Kota Kuching yang bersih.
Hujurat Arnold Lohy
9.7
/ 10
Pelayanan, kebersihan, makanan, dan lokasi semuanya excellent, kami rekomendasikan untuk liburan bersama keluarga.
Rahmah Fadilah Sjamun
9.7
/ 10
The front staff was very helpful when I asked for a room change. All the staff are very friendly too. Strategic location, will definitely come again!
Puteri A.
9.7
/ 10
Really friendly and helpful staffs! The hospitality is superb, and has an excellent view of the river.
In the Area
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Jalan Tunku Abdul Rahman, P.O. Box 2362, Kuching City Center, Kuching, Sarawak, Malaysia, 93100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Grand Margherita Hotel is located in area / city Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Grand Margherita Hotel Address: Map & Location

Jalan Tunku Abdul Rahman, P.O. Box 2362, Kuching City Center, Kuching, Sarawak, Malaysia, 93100
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Lobby Grand Margherita Hotel
Exterior 2 Grand Margherita Hotel

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Grand Margherita Hotel Rates per Night

Planning your trip and wondering about Grand Margherita Hotel hotel rates? Finding the right hotel prices is key to a great vacation. Room rates at Grand Margherita Hotel start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Grand Margherita Hotel hotel rates? Traveloka is your go-to source for the latest deals and discounts.

Grand Margherita Hotel Location & Address

Grand Margherita Hotel is located at Jalan Tunku Abdul Rahman, 93100 Kuching, Sarawak, Malaysia. It's situated in the heart of Kuching, known for its vibrant culture and historical landmarks. The hotel is approximately 0.5 km from the city center.

How to go to Grand Margherita Hotel from Airport

Need to know how to get to Grand Margherita Hotel from the airport? Getting from Kuching International Airport (KCH) to the hotel is easy with several convenient options. Here's a breakdown to help you choose the best way to travel.

  • Taxi (most direct): Taxis are readily available at the airport. The ride to the hotel takes about 15-20 minutes, depending on traffic.
  • Ride Hailing (most convenient): Services like Grab offer a convenient and often more affordable alternative to taxis. Simply book a ride through the app and get picked up at the designated area.
  • Airport Shuttle (most economical): Some hotels offer airport shuttle services. Check with Grand Margherita Hotel directly to see if they provide this service.

Tips: For the most convenient route, consider using a ride-hailing service or a taxi. These options offer door-to-door service and are generally faster than public transport.

Grand Margherita Hotel Reviews & Summary

Want to know what other travelers think about Grand Margherita Hotel? Hotel reviews offer valuable insights into the guest experience. Discover what makes this hotel a favorite among visitors.

Guests often rave about the hotel's prime location, friendly staff, and comfortable rooms. A standout feature is the stunning view of the Sarawak River. One guest shared, "The location is perfect, and the staff were incredibly helpful. I had a wonderful stay!"

Grand Margherita Hotel Room Types Available

Curious about the different room types at Grand Margherita Hotel? Understanding the categories of hotel rooms helps you choose the perfect space for your stay. Here's a look at the various hotel bedroom types available.

  • Deluxe Room: Offers comfortable accommodations with city views.
  • Premier Room: Features more space and often includes a seating area.
  • Executive Suite: Provides a separate living area and enhanced amenities.
  • Family Room: Designed to accommodate families with extra space and beds.

Please note: Pet-friendly options are not available. Check with the hotel for any specific requirements.

Hotel Facilities in Grand Margherita Hotel

What amenities does Grand Margherita Hotel offer? Knowing the hotel facilities helps you plan your stay and make the most of your time. Here's a list of what you can expect.

  • Swimming Pool: Enjoy a refreshing swim in the outdoor pool.
  • Fitness Center: Stay active with a workout in the hotel gym.
  • Restaurant: Dine at the hotel's restaurant, offering a variety of cuisines.
  • Bar: Relax and unwind with a drink at the hotel bar.

Hotel Buffet or Restaurant/Cafe in Grand Margherita Hotel

Looking for dining options at Grand Margherita Hotel? Exploring the hotel buffet, restaurant, and cafe offerings can enhance your culinary experience. Here's what you can find.

  • The Cafe: Offers a variety of local and international dishes. Buffet prices are around $25 per person. Open daily from 6:30 AM to 10:30 PM.
  • The Restaurant: Serves a la carte meals with a focus on local flavors.

Signature dishes include Sarawak Laksa and local seafood specialties.

Grand Margherita Hotel Airport pickups and How to Book

Does Grand Margherita Hotel offer airport transfers? Knowing if the hotel provides airport pick-up services can make your arrival and departure smoother. Here's what you need to know.

Grand Margherita Hotel does not offer airport pick-up services. However, you can easily arrange a taxi or ride-hailing service from Kuching International Airport (KCH) to the hotel.

Nearby MRT Station & Bus Stops

Need to know about public transport near Grand Margherita Hotel? Finding nearby MRT stations and bus stops can make getting around easier. Here's the information you need.

  • Bus Stop: Several bus stops are located within a short walking distance of the hotel.

Public transport cards are available for purchase at convenience stores and stations.

Nearby Attractions for Family / Kid Friendly

Planning family fun near Grand Margherita Hotel? Discovering nearby activities and places to visit can make your trip memorable. Here are some kid-friendly attractions.

  • Kuching Waterfront: A scenic promenade along the Sarawak River, perfect for a leisurely stroll. Free.
  • Sarawak Museum: Explore the history and culture of Sarawak. Entry fee: $2.
  • Cat Museum: A unique museum dedicated to all things feline. Entry fee: Free.
  • Semenggoh Nature Reserve: See orangutans in their natural habitat. Entry fee: $3.
  • Tua Pek Kong Temple: A beautiful Chinese temple with intricate architecture. Free.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Grand Margherita Hotel (Kuching)

Looking for great food near Grand Margherita Hotel? Exploring nearby dining options can enhance your culinary experience. Here are some local food and restaurant recommendations.

  • Top Spot Food Court: A popular seafood destination with a variety of stalls.
  • Bla Bla Bla Restaurant: Offers a mix of local and international dishes.
  • Open Air Market: A great place to try local street food.

Local Street Food Options:

  • Sarawak Laksa
  • Kolo Mee
  • Satay
  • Oyster Omelette
  • Belacan Bee Hoon

Shopping places near Grand Margherita Hotel (Kuching)

Need to do some shopping near Grand Margherita Hotel? Discovering nearby shopping malls and department stores can add to your travel experience. Here are some shopping places.

  • Plaza Merdeka: A modern shopping mall with a variety of retail outlets.
  • The Spring Shopping Mall: A large mall with a wide selection of shops and restaurants.
  • Kuching Waterfront Bazaar: A market offering local handicrafts and souvenirs.

Other Places to Stay Near Grand Margherita Hotel

Looking for other accommodation options near Grand Margherita Hotel? Finding the best hotel nearby can enhance your travel experience. Here are some hotel recommendations.

  • Luxury/5–6 Star Hotels Nearby:
  • Hilton Kuching
  • Pullman Kuching
  • Four Points by Sheraton Kuching

For 5-star:

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  • Four-Star Hotels Nearby:
  • The Waterfront Hotel
  • Grand Continental Kuching
  • Citadines Uplands Kuching

For 4-star:

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  • Three-Star Hotels Nearby:
  • Hotel Grand Continental Kuching
  • Ariva Gateway Kuching
  • Imperial Riverbank Hotel

For 3-star:

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Hotel availability and room booking

Ready to book your stay at Grand Margherita Hotel? Checking hotel availability and making room reservations is easy with Traveloka. Find the perfect room and secure your booking today.

Book your stay through Traveloka for the best deals and a seamless booking experience. Enjoy your trip!

All facilities in Grand Margherita Hotel

Bar, Cafe and Lounge Grand Margherita Hotel
Bar, Cafe and Lounge
Swimming Pool Grand Margherita Hotel
Swimming Pool
Functional Hall Grand Margherita Hotel
Functional Hall
Common Space Grand Margherita Hotel
Common Space
Lobby Grand Margherita Hotel
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Hot breakfast
  • Poolside bar
  • Pub
  • Snack bar

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Meeting facilities
  • Photocopier

Things to Do

  • Children play area
  • Fitness center
  • Outdoor pool
  • Spa

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Transportation

  • Airport transfer
  • Car rental

Accessibilty

  • Disabled access friendly
  • Accessible path of travel

Kids and Pets

  • Babysitting
  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Grand Margherita Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

For bookings made between 1 - 10 Oct 2020, Superior Twin/Double Room (with Breakfast) will have Guaranteed Free Upgrade to Deluxe Twin / Double Room (with Breakfast)
For bookings made between 1 - 10 Oct 2020, Superior Twin/Double Room (Room Only) will have Guaranteed Free Upgrade to Deluxe Twin / Double Room (Room Only)

Smoking

Smoking is prohibited in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Margherita Hotel
288
Number of floors in Grand Margherita Hotel
10
Another facilities in Grand Margherita Hotel
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Grand Margherita Hotel

What are available facilities at Grand Margherita Hotel?
There are top facilites at Grand Margherita Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Grand Margherita Hotel?
Check-in time at Grand Margherita Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Grand Margherita Hotel provide breakfast?
Yes, Grand Margherita Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Grand Margherita Hotel?
Grand Margherita Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Grand Margherita Hotel have?
Grand Margherita Hotel has 10 floors.
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More Reviews from Other Guests in Grand Margherita Hotel

Overall Ratings & Reviews Grand Margherita Hotel

Traveloka (1,953)
Other sources (730)
8.8
Very Good
From 1,953 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

9.1

Service and Facilites

8.8

People often mention about Grand Margherita Hotel
All
Bedroom (17)
Ambiance (15)
Distance to City Center (14)
Surroundings (14)
Bathroom (13)
Accessibility (12)
Staff Friendliness (12)
Room Space (11)
Hotel Area (11)
Taste (11)
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Traveler Reviews Grand Margherita Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Room Comfortability : I was given a room which the Aircon is not controllable - was too cold despite i have off the switch totally. It affected my sleep at night, as it was too cold. Reported to the front desk, checked by the maintenance, was told, it was centralised control. second report - maintenance off the switch from the ceiling - control was better With the experience of the chilling room - i tried to take shower with a hot water, the water heater was totally hopeless, it wasnt hot at all despite switch was to the max hot. it makes me even more uncomfortable with the chilling situation in the room Requested to change room, but wasnt given from the first 2 reports, until the 3rd time of reporting issue. Overall stay wasnt as pleasant, as i was there for 6D5N for business trip. i wont be visiting the hotel again for the second time Ambiance/Facilities: Ambiance at the lobby was acceptable, facilities seems complete, but the swimming pool wasnt too private, as it was at the groundfloor with a lot of watcher passby Food: No chance to tasted - but looks like the varieties has quite a good range Staff Assistance: 3stars - polite, but not too helpful to provide solution for clients Highlights: Location is strategy and within walking distance Price: Price was at 4stars, but i think the hotel should need a revamp of upgrades Location: next to the waterfront and the signature of Kuching statues, but hotel is just too old
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S***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
Toothbrush and toothpaste not available Mineral water not available for the second day
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff is friendly and responsive, there are no language barriers, the location is very strategic, it is close to everywhere, even within walking distance, and there are many good photo spots around the hotel.
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N***R
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
[Engaging opening sentence] [Describe your stay experience] Ambiance/Facilities: [Describe the ambiance and facilities of the hotel] Food: [Share your thoughts on the food provided] Staff Assistance: [Describe your experience with the hotel staff] Highlights: [Mention the things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel location, e.g., conveniently located near...]
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E***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel staff was friendly and the check-in process was very easy and hassle-free.
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Nabil m.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
Clean rooms, friendly staff. Delicious food.
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Nabil m.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
It's the best, delicious food, exceptional service
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H***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
The hotel is located right along the river. The scenery from our guest room is fantastic. We can easily walk along the riverside from the hotel.
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E***n
icon-origin-TRAVELOKA
7.0
/10
Reviewed 19 week(s) ago
have stayed for the second time, but for the last time it was so bad, towels were not provided, toothpaste was not provided, had to be called repeatedly before it was delivered. there needs to be improvement in the quality of the room service.
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D***e
icon-origin-TRAVELOKA
8.6
/10
Reviewed 21 week(s) ago
The room was very cold even though the AC was turned off. The technician came and explained that maybe the cold air was seeping from the corridor into the room, or the cold air flow in the pipes above the ceiling of the room needed time to normalize. He said that many other guests had experienced the same thing, and he couldn't help. So we slept cold all night even without AC. The sink water stagnated for a long time, it seemed like the drain was clogged. This hotel needs better maintenance.
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1 people find it helpful
M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
First come here. The first impression of a good and luxurious hotel. Here we are well served. The staff is very friendly. And the room is clean, spacious, cool and with a view in the middle of the city. For breakfast, he has a lot of side dishes. So we just have to choose, there is nasi lemak and others. Thank you. 😊
+5
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Masniah b. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
The room a little bit hot. Not sure what the problem.
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H***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 27 week(s) ago
Complete package to stay here, in the city center and there is a swimming pool for the kids to enjoy.
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J***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
The floor carpet smells of dust, the extra bed is not equipped with a bed cover
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Mohamad F.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Pleasant stay here and location very strategic to all outlets. Great breakfast, great bed, and great people. Very recommended to stay here as they served at very high standard of hospitality services here! Wuhuuu. Thank you to Ms. Lang Sing, Mashitah, and hotel team for ensuring my stay here enjoyableee. Oh, and I'm lucky to meet their friendly GM welcoming the guests here at the lobby. Those who are not sure where else to stay, Astana Wing and Puteri Wing are part of their sister's hotel too. Will definitely come againnn.
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+3
3 people find it helpful
Meargerich G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Hotel close with Kuching waterfront, cat statue, Merdeka Plaza & many restaurants around
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F***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Clean hotel, super complete facilities. The breakfast is delicious and the menu is extensive. All hotel staff are friendly. The best. I like it 👍
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k***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Excellent hotel⭐️⭐️⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️⭐️
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D***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Thank you for the best hospitality
Find this review helpful?
Ezrin R. B. R.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
Location close to riverwalk. The breakfast is delicious and lots of choices
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Number of reviews per page
20
40

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Bedroom 4 Grand Margherita Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Margherita Hotel

Traveloka (1,953)
Other sources (730)
8.8
Very Good
From 1,953 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

9.1

Service and Facilites

8.8

People often mention about Grand Margherita Hotel
All
Bedroom (17)
Ambiance (15)
Distance to City Center (14)
Surroundings (14)
Bathroom (13)
Accessibility (12)
Staff Friendliness (12)
Room Space (11)
Hotel Area (11)
Taste (11)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Margherita Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Room Comfortability : I was given a room which the Aircon is not controllable - was too cold despite i have off the switch totally. It affected my sleep at night, as it was too cold. Reported to the front desk, checked by the maintenance, was told, it was centralised control. second report - maintenance off the switch from the ceiling - control was better With the experience of the chilling room - i tried to take shower with a hot water, the water heater was totally hopeless, it wasnt hot at all despite switch was to the max hot. it makes me even more uncomfortable with the chilling situation in the room Requested to change room, but wasnt given from the first 2 reports, until the 3rd time of reporting issue. Overall stay wasnt as pleasant, as i was there for 6D5N for business trip. i wont be visiting the hotel again for the second time Ambiance/Facilities: Ambiance at the lobby was acceptable, facilities seems complete, but the swimming pool wasnt too private, as it was at the groundfloor with a lot of watcher passby Food: No chance to tasted - but looks like the varieties has quite a good range Staff Assistance: 3stars - polite, but not too helpful to provide solution for clients Highlights: Location is strategy and within walking distance Price: Price was at 4stars, but i think the hotel should need a revamp of upgrades Location: next to the waterfront and the signature of Kuching statues, but hotel is just too old
Read More
Find this review helpful?
S***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
Toothbrush and toothpaste not available Mineral water not available for the second day
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Find this review helpful?
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff is friendly and responsive, there are no language barriers, the location is very strategic, it is close to everywhere, even within walking distance, and there are many good photo spots around the hotel.
Translated by Google Icon
See original
Find this review helpful?
N***R
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
[Engaging opening sentence] [Describe your stay experience] Ambiance/Facilities: [Describe the ambiance and facilities of the hotel] Food: [Share your thoughts on the food provided] Staff Assistance: [Describe your experience with the hotel staff] Highlights: [Mention the things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel location, e.g., conveniently located near...]
Read More
Find this review helpful?
E***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel staff was friendly and the check-in process was very easy and hassle-free.
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Nabil m.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
Clean rooms, friendly staff. Delicious food.
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Nabil m.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
It's the best, delicious food, exceptional service
Translated by Google Icon
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H***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
The hotel is located right along the river. The scenery from our guest room is fantastic. We can easily walk along the riverside from the hotel.
Find this review helpful?
E***n
icon-origin-TRAVELOKA
7.0
/10
Reviewed 19 week(s) ago
have stayed for the second time, but for the last time it was so bad, towels were not provided, toothpaste was not provided, had to be called repeatedly before it was delivered. there needs to be improvement in the quality of the room service.
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Find this review helpful?
D***e
icon-origin-TRAVELOKA
8.6
/10
Reviewed 21 week(s) ago
The room was very cold even though the AC was turned off. The technician came and explained that maybe the cold air was seeping from the corridor into the room, or the cold air flow in the pipes above the ceiling of the room needed time to normalize. He said that many other guests had experienced the same thing, and he couldn't help. So we slept cold all night even without AC. The sink water stagnated for a long time, it seemed like the drain was clogged. This hotel needs better maintenance.
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M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
First come here. The first impression of a good and luxurious hotel. Here we are well served. The staff is very friendly. And the room is clean, spacious, cool and with a view in the middle of the city. For breakfast, he has a lot of side dishes. So we just have to choose, there is nasi lemak and others. Thank you. 😊
+5
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Masniah b. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
The room a little bit hot. Not sure what the problem.
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H***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 27 week(s) ago
Complete package to stay here, in the city center and there is a swimming pool for the kids to enjoy.
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J***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
The floor carpet smells of dust, the extra bed is not equipped with a bed cover
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Mohamad F.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Pleasant stay here and location very strategic to all outlets. Great breakfast, great bed, and great people. Very recommended to stay here as they served at very high standard of hospitality services here! Wuhuuu. Thank you to Ms. Lang Sing, Mashitah, and hotel team for ensuring my stay here enjoyableee. Oh, and I'm lucky to meet their friendly GM welcoming the guests here at the lobby. Those who are not sure where else to stay, Astana Wing and Puteri Wing are part of their sister's hotel too. Will definitely come againnn.
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+3
3 people find it helpful
Meargerich G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Hotel close with Kuching waterfront, cat statue, Merdeka Plaza & many restaurants around
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F***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Clean hotel, super complete facilities. The breakfast is delicious and the menu is extensive. All hotel staff are friendly. The best. I like it 👍
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k***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Excellent hotel⭐️⭐️⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️⭐️
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D***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Thank you for the best hospitality
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Ezrin R. B. R.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
Location close to riverwalk. The breakfast is delicious and lots of choices
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