Mandarin Oriental Kuala Lumpur

9.1
/10
Exceptional
1,239 reviews

What Guests Say About Their Stay

Staff Friendliness (12)
Room Space (11)
Ambiance (10)
Bedroom (10)
Reni R. F.
10.0
/ 10
Best stay in Kuala Lumpur. Next to Suria KLCC where you can find all you need. Also, KLCC Park just down below. You can jog and relax there. Gym is great. Swimming pool just okay with a nice ambiance. All staff are friendly and very helpful. Good and fast service. All here are in perfection. I love my choice for Mandarin Oriental KLCC.
Titik N.
10.0
/ 10
Perfect clean, kind staff, good breakfast and standard world of five star hotel, always mandarin oriental every its perfect
Noor A. K.
9.7
/ 10
One of the best hotel I stay in KL, people are friendly and service are top notch. The room is beautiful,clean, and huge. I enjoy by stay here.
Paulus
10.0
/ 10
Everything was great. The room was awesome, breakfast was good, excellent hotel. Definitely gonna come again.
Andy E.
10.0
/ 10
We book for the club room, the great one about these rooms are including breakfast, lunch, tea time and cocktail. And it's near Suria KLCC/petronas tower.
In the Area
See Map
Kuala Lumpur City Centre, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Mandarin Oriental, Kuala Lumpur Mandarin Oriental Kuala Lumpur is located in area / city Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Mandarin Oriental Kuala Lumpur Address: Map & Location

Kuala Lumpur City Centre, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088
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Mandarin Oriental Kuala Lumpur Rates per Night

Looking for the best hotel rates? Mandarin Oriental Kuala Lumpur room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Finding the perfect hotel deal can feel like a treasure hunt, but don't worry, we're here to help you navigate the options and find the best hotel prices for your stay at the Mandarin Oriental Kuala Lumpur.

Mandarin Oriental Kuala Lumpur Location & Address

Mandarin Oriental Kuala Lumpur is located at Kuala Lumpur City Centre, Bandaraya Kuala Lumpur, Kuala Lumpur, Malaysia, 50088. It's situated in the heart of Iloilo City, known for its vibrant culture and historical landmarks. The hotel is approximately 2 km from the city center.

This prime location puts you right in the middle of the action, with easy access to everything Iloilo City has to offer.

How to go to Mandarin Oriental Kuala Lumpur from Airport

Need to know how to get to the Mandarin Oriental Kuala Lumpur from the airport? Getting from Iloilo International Airport (ILO) to the hotel is easy, with several convenient options available.

  • Taxi (most direct): Taxis are readily available at the airport. The ride to the hotel takes approximately 30 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport. This is a convenient option, and the ride takes about 30 minutes.
  • Hotel Transfer (hassle-free): Many hotels, including the Mandarin Oriental Kuala Lumpur, offer airport transfer services. This is the most convenient option, as the hotel will arrange everything for you.

Tips: For the most convenient route, consider booking a hotel transfer in advance or using a ride-hailing service. This will save you time and hassle upon arrival.

Mandarin Oriental Kuala Lumpur Reviews & Summary

Want to know what other guests think about the Mandarin Oriental Kuala Lumpur? Hotel reviews consistently highlight the hotel's exceptional service, luxurious accommodations, and prime location. Guests rave about the stunning views, the delicious dining options, and the overall ambiance of the hotel.

The hotel's standout features include its world-class spa, multiple award-winning restaurants, and a beautiful outdoor pool. One guest raved, "The Mandarin Oriental Kuala Lumpur exceeded all expectations! From the moment we arrived, we were treated like royalty. The staff was incredibly attentive, the room was luxurious, and the location was perfect for exploring the city. We can't wait to return!"

Mandarin Oriental Kuala Lumpur Room Types Available

Wondering about the different hotel room types available at the Mandarin Oriental Kuala Lumpur? The hotel offers a variety of room categories to suit every traveler's needs and preferences.

  • Deluxe Room: Offering city views, these rooms are perfect for a comfortable stay.
  • Premier Room: Enjoy enhanced city views and more space in these well-appointed rooms.
  • Club Room: Benefit from exclusive access to the Club Lounge with complimentary breakfast, afternoon tea, and evening cocktails.
  • Executive Suite: Featuring a separate living area and bedroom, these suites offer ample space and luxury.
  • Mandarin Suite: The ultimate in luxury, these suites boast panoramic city views and a range of premium amenities.

Please note that smoking preferences and pet policies may vary, so it's best to check with the hotel directly for specific details.

Hotel Facilities in Mandarin Oriental Kuala Lumpur

What kind of hotel amenities and facilities can you expect at the Mandarin Oriental Kuala Lumpur? The hotel offers a wide range of facilities to ensure a comfortable and enjoyable stay for all guests.

  • Outdoor Swimming Pool: Take a refreshing dip in the hotel's beautiful outdoor pool.
  • Fitness Centre: Stay in shape with the hotel's fully equipped fitness center.
  • Spa: Indulge in a relaxing treatment at the award-winning spa.
  • Restaurants and Bars: Enjoy a variety of dining options, from fine dining to casual bars.
  • Business Centre: Stay connected with the hotel's business center.
  • Kids' Club: Keep the little ones entertained with the hotel's kids' club.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for specific details.

Hotel Buffet or Restaurant/Cafe in Mandarin Oriental Kuala Lumpur

Looking for dining options at the Mandarin Oriental Kuala Lumpur? The hotel boasts a selection of restaurants and cafes to satisfy every palate.

  • Mosaic: Offers a wide array of international dishes in a buffet setting. Price per person: $50.
  • Lai Po Heen: Serves authentic Cantonese cuisine in an elegant setting.
  • The Mandarin Cake Shop: Offers a selection of pastries, cakes, and light meals.
  • Casbah: A stylish bar and restaurant serving Mediterranean cuisine.

Mosaic is known for its extensive buffet, featuring a variety of cuisines. Lai Po Heen is a popular choice for its signature Peking duck.

Mandarin Oriental Kuala Lumpur Airport pickups and How to Book

Does the Mandarin Oriental Kuala Lumpur offer airport transfers? Yes, the hotel provides airport pick-up services for its guests.

To book an airport transfer, you can:

  • Contact the hotel directly: You can arrange a transfer by contacting the hotel's concierge or reservations team.
  • Book through Traveloka: When making your hotel reservation on Traveloka, you may have the option to add an airport transfer.

It's recommended to book your airport transfer in advance, ideally at least 24 hours before your arrival, to ensure availability.

Nearby MRT Station & Bus Stops

Need to know about public transportation near the Mandarin Oriental Kuala Lumpur? The hotel is conveniently located near several MRT stations and bus stops, making it easy to explore the city.

  • Iloilo Central Market: Approximately 1 km from the hotel.
  • Iloilo Terminal Market: Approximately 1.5 km from the hotel.

Public transport cards are available for purchase at the MRT stations and convenience stores. You can use these cards to pay for your bus and MRT rides.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? The Mandarin Oriental Kuala Lumpur is located near several family-friendly attractions.

  • Iloilo River Esplanade: A scenic waterfront park perfect for a leisurely stroll or bike ride. Entry is free.
  • Museo Iloilo: Explore the history and culture of Iloilo City. Entry fee: $2.
  • Jaro Cathedral: Visit this historic cathedral, a beautiful example of architecture. Entry is free.
  • Molo Church: Another stunning church with unique architecture. Entry is free.
  • Fort San Pedro: Discover the history of Iloilo City at this historic fort. Entry fee: $3.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Mandarin Oriental Kuala Lumpur (Iloilo City)

Looking for great places to eat near the Mandarin Oriental Kuala Lumpur? Iloilo City offers a diverse culinary scene, with options to suit every taste.

Cafes/ Restaurants:

  • Netong's Original Batchoy: A local favorite known for its delicious batchoy.
  • Deco's Original Batchoy: Another popular spot for authentic batchoy.
  • Breakthrough Restaurant: Offers fresh seafood and Filipino dishes.

Local Streetfood:

  • Batchoy: A noodle soup dish with pork, shrimp, and vegetables.
  • Pancit Molo: A dumpling soup with a savory broth.
  • KBL (Kadios, Baboy, Langka): A hearty stew made with beans, pork, and jackfruit.
  • La Paz Batchoy: A noodle soup dish with pork, shrimp, and vegetables.
  • Kinilaw: A Filipino dish made with raw fish marinated in vinegar and spices.

Shopping places near Mandarin Oriental Kuala Lumpur (Iloilo City)

Need to do some shopping near the Mandarin Oriental Kuala Lumpur? Iloilo City offers a variety of shopping options.

  • SM City Iloilo: A large shopping mall with a wide range of stores, restaurants, and entertainment options.
  • Festive Walk Mall: A modern mall with a variety of shops, restaurants, and entertainment options.
  • Gaisano Iloilo City Center: A shopping mall with a variety of stores, restaurants, and entertainment options.

Other Places to Stay Near Mandarin Oriental Kuala Lumpur

Looking for other accommodation options near the Mandarin Oriental Kuala Lumpur? Iloilo City offers a range of hotels to suit different budgets and preferences.

Luxury/5–6 Star Hotels Nearby:

  • Richmonde Hotel Iloilo
  • Seda Atria
  • Courtyard by Marriott Iloilo

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

4-Star Hotels Nearby:

  • Days Hotel by Wyndham Iloilo
  • Diversion 21 Hotel
  • Hotel Del Rio

For 4-star:

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3-Star Hotels Nearby:

  • Go Hotels Iloilo
  • Circle Inn - Iloilo City Center
  • Ong Bun Pension House

For 3-star:

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Hotel Availability & Booking

Ready to book your stay at the Mandarin Oriental Kuala Lumpur? Finding hotel availability and making reservations is easy with Traveloka.

Traveloka offers a seamless booking experience, allowing you to compare prices, view room options, and secure your stay with ease. Book your stay today and get ready for an unforgettable experience!

All facilities in Mandarin Oriental Kuala Lumpur

Others Mandarin Oriental Kuala Lumpur
Others

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Nightclub
  • Poolside bar

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Business centre
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Shops

Things to Do

  • Fitness center
  • Sauna
  • Spa

Kids and Pets

  • Babysitting with surcharge
  • CRIBS

Transportation

  • Airport transfer
  • Valet parking (surcharge)

Sports and Recreations

  • Fitness center
  • Tennis

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Mandarin Oriental Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental Kuala Lumpur
629
Number of floors in Mandarin Oriental Kuala Lumpur
30
Another facilities in Mandarin Oriental Kuala Lumpur
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Mandarin Oriental Kuala Lumpur

What are available facilities at Mandarin Oriental Kuala Lumpur?
There are top facilites at Mandarin Oriental Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Mandarin Oriental Kuala Lumpur?
Check-in time at Mandarin Oriental Kuala Lumpur is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Mandarin Oriental Kuala Lumpur provide breakfast?
Yes, Mandarin Oriental Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Mandarin Oriental Kuala Lumpur?
Mandarin Oriental Kuala Lumpur is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Mandarin Oriental Kuala Lumpur have?
Mandarin Oriental Kuala Lumpur has 30 floors.
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More Reviews from Other Guests in Mandarin Oriental Kuala Lumpur

9.2
Exceptional
From 898 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Mandarin Oriental Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Simona
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel Is Amazing and the location super. Unlikely the staff Is not at the level of the expectation for Mandarin Hotel, for example we called the day before tò ask for and extra bed, they confirmed that they can provider It and that the bed was already in the room. At out arrival at midnight the room was not ready. It took more than One hour tò have It. This Is not accepable for a hotel of this level.
Read More
Emma
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel with fantastic staff
Nicola
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed for 2 nights and it was perfect. Friendly and very helpful staff. So many little touches that made the stay very comfortable. Highly recommend.
Ramesh
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We saw the fireworks from KLCC. It was Merdeka and we had super fun time in the hotel.
Claire
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic hotel - brilliant experience. Luxurious and spacious rooms. Fabulous staff. Excellent gym. Delicious food. Room technology very temperamental is only very slight negative as made ordering room service a mission! Staff quick to support through this. Really grateful for late check out as have an evening flight. We love love LOVE this hotel,
Read More
Verified traveler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The water outlet of the tap of the bathtub was slightly dirty, however we did not need to use it so it was fine. Was a bit dusty in the wardrobe when open seeing some dust flying in the air, otherwise the room is perfectly cleaned. The bathroom floor was a bit slippery to walk with the hotel's slippers as we did not expect it was that smooth on the marble floor.
Read More
Hardy
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There’s room for improvement at this iconic Mandarin Oriental hotel in Kuala Lumpur. I loved the spacious apartment-style room, but it could definitely benefit from updates and refurbishment to reflect a more modern aesthetic. The guest services and location are truly outstanding. The breakfast buffet offers a generous selection of both international and local dishes, with plenty of variety to choose from. During our stay, a large group event specifically an Indian group was in-house, which made the hotel feel a bit overwhelmed. Many facilities and common areas became overcrowded, affecting the overall experience and ambiance. Mandarin Oriental is known for its exclusivity and catering to a high-end market, so I hope future stays will better reflect that standard.
Read More
ling
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room service menu needs a refresh as several items were not available.
lawrence
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was my first time staying at any MO, cos it's affordable but I guess that's why I got what i paid for. The hardware of the hotel is quite old/outdated, while I got a club room, the quality of the clubhouse's afternoon tea and happy hour was underwhelming, so was the breakfast at the lobby, e.g. the coffee at breakfast was great, while that served at the club house was not. And, I encountered a very unpleasant staff named Steve (?) one night at the elevator lobby where a staff was asking if I had durian in my bag, then he literally screamed at me n said "NO, YOU CAN'T." Not until then that I didn't know of such rule, but there were many other ways to tell a hotel guest, and he didn't admit that he yelled at me, which was simply not acceptable, esp'ly for MO! Besides that one staff, many others were super friendly, nice and up to what anyone would expect from MO. However, all in all, this first MO experience was quite mixed if not disappointing altogether.
Read More
Kamalini
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Highly recommend a stay at the Mandarin Oriental. The hotel and facilities were excellent. The staff were friendly, welcoming and always happy to help. Next door to the shopping centres and dining options.
Dmitriy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very good
Lum
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Flies in room despite after room cleaning.
Lum
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Buffet breakfast was below expectation in terms of quality of food and hot drink.
Yaqoob
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Insects in the rooms and dusty rooms some stuff mistreated my kids breakfast is worse than a you can imagine not as per proper 5 star hotels specially n such locations must have verity of fruits and healthy option foods mostly Asian foods and spices
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a mandarin oriental, but i felt the rooms are showing their age. The shared restaurant and swim facilities are excellent. The team there are excellent as well. The rooms we had for our five of us, three kids, was huge and super confortable, with small maids kitchen with washer dryer and sitting room and excellent views. Id love to stay longer there as a base for seeing the city. However, I did feel the rooms need renovation and updates to carry the MO name. Wallpaper was peeling off in some places. The furnishings need updates and the washer dryer leaked badly into the kitchen. Id definitely stay again, but just understand its not a 5 star hong kong MO.
Read More
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

awesome hotel in the center of kuala lumpur ..The concierge arranged all our taxis to and from the airport and around KL ..Lovely staff very attentive
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Mandarin Oriental sits beside the Petronas Towers in KL. The hotel is large and welcoming, the staff very pleasant and attentive. The hotel is right beside the mall and close to other hotels in the CBD making it an ideal stay. Highly recommended hotel in KL
jason
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful base in central KL - amazing value compared to other MO properties around the world
Tanja
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fantastic that they had lovely vegan muffins and vegan muesli for breakfast!!! Staff very helpful with arranging transport.
Henrik
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel needs renovation. It miss the typical high level Mandarin service and details. However it’s cheap. Expect a nice hotel but nothing special
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Mandarin Oriental Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 898 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandarin Oriental Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Simona
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel Is Amazing and the location super. Unlikely the staff Is not at the level of the expectation for Mandarin Hotel, for example we called the day before tò ask for and extra bed, they confirmed that they can provider It and that the bed was already in the room. At out arrival at midnight the room was not ready. It took more than One hour tò have It. This Is not accepable for a hotel of this level.
Read More
Emma
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel with fantastic staff
Nicola
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed for 2 nights and it was perfect. Friendly and very helpful staff. So many little touches that made the stay very comfortable. Highly recommend.
Ramesh
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We saw the fireworks from KLCC. It was Merdeka and we had super fun time in the hotel.
Claire
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic hotel - brilliant experience. Luxurious and spacious rooms. Fabulous staff. Excellent gym. Delicious food. Room technology very temperamental is only very slight negative as made ordering room service a mission! Staff quick to support through this. Really grateful for late check out as have an evening flight. We love love LOVE this hotel,
Read More
Verified traveler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The water outlet of the tap of the bathtub was slightly dirty, however we did not need to use it so it was fine. Was a bit dusty in the wardrobe when open seeing some dust flying in the air, otherwise the room is perfectly cleaned. The bathroom floor was a bit slippery to walk with the hotel's slippers as we did not expect it was that smooth on the marble floor.
Read More
Hardy
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There’s room for improvement at this iconic Mandarin Oriental hotel in Kuala Lumpur. I loved the spacious apartment-style room, but it could definitely benefit from updates and refurbishment to reflect a more modern aesthetic. The guest services and location are truly outstanding. The breakfast buffet offers a generous selection of both international and local dishes, with plenty of variety to choose from. During our stay, a large group event specifically an Indian group was in-house, which made the hotel feel a bit overwhelmed. Many facilities and common areas became overcrowded, affecting the overall experience and ambiance. Mandarin Oriental is known for its exclusivity and catering to a high-end market, so I hope future stays will better reflect that standard.
Read More
ling
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room service menu needs a refresh as several items were not available.
lawrence
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was my first time staying at any MO, cos it's affordable but I guess that's why I got what i paid for. The hardware of the hotel is quite old/outdated, while I got a club room, the quality of the clubhouse's afternoon tea and happy hour was underwhelming, so was the breakfast at the lobby, e.g. the coffee at breakfast was great, while that served at the club house was not. And, I encountered a very unpleasant staff named Steve (?) one night at the elevator lobby where a staff was asking if I had durian in my bag, then he literally screamed at me n said "NO, YOU CAN'T." Not until then that I didn't know of such rule, but there were many other ways to tell a hotel guest, and he didn't admit that he yelled at me, which was simply not acceptable, esp'ly for MO! Besides that one staff, many others were super friendly, nice and up to what anyone would expect from MO. However, all in all, this first MO experience was quite mixed if not disappointing altogether.
Read More
Kamalini
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Highly recommend a stay at the Mandarin Oriental. The hotel and facilities were excellent. The staff were friendly, welcoming and always happy to help. Next door to the shopping centres and dining options.
Dmitriy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very good
Lum
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Flies in room despite after room cleaning.
Lum
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Buffet breakfast was below expectation in terms of quality of food and hot drink.
Yaqoob
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Insects in the rooms and dusty rooms some stuff mistreated my kids breakfast is worse than a you can imagine not as per proper 5 star hotels specially n such locations must have verity of fruits and healthy option foods mostly Asian foods and spices
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a mandarin oriental, but i felt the rooms are showing their age. The shared restaurant and swim facilities are excellent. The team there are excellent as well. The rooms we had for our five of us, three kids, was huge and super confortable, with small maids kitchen with washer dryer and sitting room and excellent views. Id love to stay longer there as a base for seeing the city. However, I did feel the rooms need renovation and updates to carry the MO name. Wallpaper was peeling off in some places. The furnishings need updates and the washer dryer leaked badly into the kitchen. Id definitely stay again, but just understand its not a 5 star hong kong MO.
Read More
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

awesome hotel in the center of kuala lumpur ..The concierge arranged all our taxis to and from the airport and around KL ..Lovely staff very attentive
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Mandarin Oriental sits beside the Petronas Towers in KL. The hotel is large and welcoming, the staff very pleasant and attentive. The hotel is right beside the mall and close to other hotels in the CBD making it an ideal stay. Highly recommended hotel in KL
jason
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful base in central KL - amazing value compared to other MO properties around the world
Tanja
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fantastic that they had lovely vegan muffins and vegan muesli for breakfast!!! Staff very helpful with arranging transport.
Henrik
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel needs renovation. It miss the typical high level Mandarin service and details. However it’s cheap. Expect a nice hotel but nothing special
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