Sentral Pudu

It’s was totally disappointing, first, my booking was at Pudu Sentral eventually they change the Hotel booking to another branch and informed lately where’s I was reached at the lobby (my first frustration), that was quit hustle and unprofessional. Secondly, The hotel should inform the customer on time of check in , that’s the area is facing water problem. Perhaps, the water was stopped at night and they didn’t inform us about the water interruption Earlier and all the while I need to keep on calls the receptionist and asking for the update the most displeasure moment. The receptionist at-least can call and let’s us know what’s going on apparently NOT, I need to go all the way to the receptionist and find out the water interruption, the Disgusting part was they can’t even provide tissues. What kind of service do they have? It’s full of uneasiness and discomfort.

The good thing about the hotel was the really cheap price. It makes it possible for solo travellers who dont have that much money to have a nicer place than a hostel and a own room for a while. But to be really honest the stuff wasnt friendly at the reception and it seems like they dont really care about their customers. Its missing in the small things The room wasnt reallt clean, I didnt got a room like it was looking on the picture for the room i've booked and there was no wifi working in the room. The room itself was without love and you really get just the most nessesary things like a bit of soap and two towels and toilet paper. The rooms could be a little bit more lovely with some plants and pictures on the wall. The rooms were looking poor

Enjoyed our stay there , very welcoming, great location

Staff are very rude and the rooms are not clean very disappointed to stay here

Very irritating staff

Never expect much from this hotel. Just need a place for family to spend the night. The hotel just need refurbishing. Has to improve the facilities maintenance. No carpark available in the hotel and has to park at the back street.

Comfort hotel and room, I will book here again for my next trip.

poor room service, only provide a toilet paper for 4 days staying , req no respond thru counter and room cleaner

poor service, staying 4 days but only provide a roll of toilet paper and 1 soup . no respond when call to room service and even inform to the room cleaning person

good

Good property at reasonable price. Rooms was clean. Got at cheap price

Awfully dirty rundown hotel, zero to none breakfast with empty buffet and dirty tables. Save yourself from stress and stay away from this dirty, rundown hotel.

Cheap worth $$$

I stayed at Hotel Sentral Pudu over the weekend, March 29th - March 31st. I would not recommend this place. For the price I guess it’s not as bad as I’m about to make it out to be, but I’m sure there’s similar pricing in hotels around the area with better everything. So let’s get into this review. The staff was so rude. Whomever the woman who was working at 3am on Saturday morning. Extremely rude. I left the hotel around midnight to get something to eat and prior to that I saw that the guy who was working then was buzzing people in and out. Opening the automatic door by some button. And I saw him do this multiple times. So when I come back at 3am. I expect the same to happen to me. She was behind the desk and was pointing to come in another door. And then I was trying to push it open and I wouldn’t open and the lightening wasn’t the best keep in mind. And I didn’t see I was pushing the wrong side of the door. And then when I finally got in. This woman gave me this look as if I extremely offended her and inconvenienced her trying to get in. I’m like chill out. The design of the door and the lighting was complete opposite of what I’m used to seeing. Even in other Asian countries. Also the WiFi only works in the lobby and in the hallway near the elevators. Doesn’t work in the room. Also the fridge doesn’t work. You don’t have access to how cold you want the air conditioning to be in your room. An unpleasant stay. Wish I had more characters left to talk about pros. :/

Room clean

I FEEL VERY DISAPPOINTED FOR THIS HOTEL , ITS FIRST TIME I TRY THIS HOTEL AND WILL NOT COME BACK ANGAIN. I WAS CHECK IN ON 20/FEB/2019 AROUND 11.00 PM ROOM IS DARK NOT BRIGHT ENOUGH , TABLE LAMP NO FUNCTION , CORRIDOR LAMP NO FUNCTIONING , SOUND PROVED NOT ENOUGH , WHOLE NIGHT GOT SOUND FROM OUT SIDE , FROM NEXT ROOM AND TOILET , I BEEN REQ FOR ROOM CHANGE AT FRONT DESK BUT THEY TOLD ME I HAVE TO PAY EXTRA RM50 FOR THEY ROOM CHANGE , OR THEY WILL SEND MAINTAINER TO MY ROOM AND THEY WANT ME GO BACK TO MY ROOM FOR WAIT , I WAIT TILL 2.00AM STILL NO BODY COME , THEY ARE LIE TO ME AND WATSING FOR MY TIME FOR WAIT

I WAS VERY DISAPPOINTED FOR THIS HOTEL , HOTEL ROOM IS DARK NOT BRIGHT ENOUGH , TABLE LIGHT NO FANCTION , CORRIDOR LIGHT NO FANCTION , BED AFTER SHEET AFTER SLEEP I GOT AL

The design of the room is up to date. I got the promo price. However the sound of the air condition is a bit noisy. Was staying in room #906

A huge disappointment. The room I got looked like in the photos, but when it was first renovated probably more than a decade ago. Everything in the room sort of half worked, the air conditioning put out was cool air but was never able to really make the room cool. The bed was uncomfortable, and the pillows were pathetic. The corridors were in an even worse state than the room. The value for the money definitely wasn't very good, and I cannot recommend this hotel. On a positive note, the staff during check-in were very nice and helpful.

Many tiny croacoroches in the room and the bedsheets are not cleaned