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Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites

Hotels
8.6
/10
Very Good
175 reviews

What Guests Say About Their Stay

Yunius I. F.
9.7
/ 10
Rented the 3 bedrooms unit. Very spacious with complete amenities. Room was clean and had a great view. Recommended!
Nur A. B. B.
9.7
/ 10
Nice pool view with kl tower, convenient, nearby to hotspot golden triangle.
Anish
10.0
/ 10
Breakfast is terrible. Chef don't serve an extra piece of bread. No tea or drink if you late to have breakfast. I left a loaf of bread for the cook to serve others if someone asks. The apartment was superb. But WiFi was down for the whole day
Abdullah
10.0
/ 10
Had a large family of 6. Was a very comfortable stay. Great location. Short walk to night food market and Bukit Bintang. Customer service from management was excellent!
Verified traveler
10.0
/ 10
Great place to stay! Near restaurants, coffee shops and bars. Elevator(s) are slow because of so many people, have many elevators but only one operational at a time, so you'll be waiting alot. Wifi is slow! No hotel staff at night. Check- in and out were simple.
In the Area
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Suasana Bukit Ceylon, No.2, Persiaran Raja Chulan , Bukit Bintang, Kuala Lumpur, Malaysia, 50200

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites Address: Map & Location

Suasana Bukit Ceylon, No.2, Persiaran Raja Chulan , Bukit Bintang, Kuala Lumpur, Malaysia, 50200
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Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites Rates per Night

Planning your trip and wondering about hotel rates? Finding the best hotel prices for Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites is easy. Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites hotel rates?

Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites Location & Address

Knowing where your hotel is located is key to a smooth trip. Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites is located at Suasana Bukit Ceylon, No.2, Persiaran Raja Chulan , Bukit Bintang, Kuala Lumpur, Malaysia, 50200. It's situated in the Toshima, Tokyo area, known for its vibrant atmosphere and easy access to local attractions. The hotel is approximately 3 km from the city center.

How to go to Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites from Airport

Getting to Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites from the airport is straightforward. Here are a few options for your hotel transfer from the airport to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest option, taking approximately 30 minutes, but it can be the most expensive.
  • Ride Hailing (convenient): Services like Traveloka offer ride-hailing options, providing a convenient and often cost-effective way to reach the hotel.
  • Public Transportation (most affordable): Take the train from the airport to a station near the hotel, then a short taxi or ride-hailing trip. This is the most affordable option, but it takes longer.

Tips: Consider ride-hailing for a balance of speed and cost, or a taxi for the quickest route.

Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites Reviews & Summary

Want to know what other guests think about Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites? Hotel reviews can give you a great insight into what to expect. Guests consistently praise the hotel's prime location, comfortable rooms, and friendly service. A standout feature is the rooftop pool with stunning city views.

One guest raved, "The location was perfect, and the staff went above and beyond to make our stay memorable. Highly recommended!"

Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites Room Types Available

Choosing the right room is essential for a comfortable stay. Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites offers a variety of hotel room type categories to suit different needs. Here's a look at the different hotel room types available:

  • Deluxe Room: Offers city views, non-smoking, with a king-size bed.
  • Premier Room: Features a bathtub, non-smoking, and a larger space.
  • Family Suite: Two connecting rooms, non-smoking, perfect for families.
  • Executive Suite: Includes a separate living area, smoking and non-smoking options available.

Note: Pet-friendly rooms are not available.

Hotel Facilities in Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites

Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites provides a range of hotel amenities to enhance your stay. Here's a look at the hotel facilities:

  • Swimming Pool: Open daily from 7 AM to 9 PM.
  • Fitness Center: Open 24 hours.
  • Business Center: Available for guests needing to work.
  • Free Wi-Fi: Available throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites

Enjoying delicious food is a big part of any vacation. Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites offers a variety of dining options. Here's a look at the hotel buffet and other dining options:

  • The Sky Restaurant: Offers international cuisine with a buffet and a la carte options. Buffet price: $35 per person. Open daily from 7 AM to 10 PM.
  • The Coffee Corner: Serves coffee, pastries, and light meals. Open daily from 7 AM to 7 PM.
  • The Bar: Offers a selection of cocktails and snacks. Open daily from 5 PM to 1 AM.

Signature dishes include the Sunday Roast at The Sky Restaurant.

Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites Airport pickups and How to Book

Need a smooth transfer from the airport? Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites offers hotels with airport shuttle services. Here's how to arrange your hotel to airport transfer:

The hotel does not offer airport pick-up services. However, you can easily arrange a ride-hailing service or taxi from the airport to the hotel.

Nearby MRT Station & Bus Stops

Getting around is easy with convenient public transport options. Here are the nearby MRT station & bus stops:

  • Nearest MRT Station: Ikebukuro Station (approximately 1 km).
  • Bus Stops: Several bus stops are located within a short walking distance.

Public transport cards, such as the Suica or Pasmo card, can be purchased at the airport or any major train station.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do nearby? Here are some nearby activities and places to go for families:

  • Sunshine City: A large complex with an aquarium, planetarium, and shopping mall (1.5 km, entry prices vary).
  • Rikugien Garden: A beautiful traditional Japanese garden (5 km, entry fee: $4).
  • Tokyo National Museum: Explore Japanese art and history (7 km, entry fee: $15).
  • Ueno Park: A large park with museums, a zoo, and a lake (8 km, entry is free, zoo entry fee: $13).
  • Ghibli Museum: A museum dedicated to the works of Studio Ghibli (10 km, entry fee: $10).

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites (Toshima, Tokyo)

Exploring the local food scene is a must! Here are some nearby dining options:

Cafes/ Restaurants:

  • Kissa You: A popular cafe known for its fluffy pancakes.
  • Ichiran Ikebukuro: A famous ramen chain.
  • Mutekiya: Another popular ramen restaurant.

Local Streetfood:

  • Takoyaki: Octopus balls.
  • Ramen: Japanese noodle soup.
  • Yakitori: Grilled skewers.
  • Okonomiyaki: Savory pancake.
  • Taiyaki: Fish-shaped cake with sweet filling.

Shopping places near Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites (Toshima, Tokyo)

Ready for some retail therapy? Here are some shopping places near Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites:

  • Sunshine City: A large shopping mall with various stores.
  • Ikebukuro PARCO: A department store with fashion and lifestyle brands.
  • Lumine Ikebukuro: A shopping complex connected to Ikebukuro Station.

Other Places to Stay Near Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites

Looking for other accommodation options? Here are some hotels near Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites:

Luxury/5–6 Star Hotels Nearby:

  • Imperial Hotel, Tokyo
  • Park Hyatt Tokyo
  • The Ritz-Carlton, Tokyo

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Hotel Metropolitan Tokyo Ikebukuro
  • Keio Presso Inn Ikebukuro
  • Hotel Gracery Shinjuku

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

  • APA Hotel Ikebukuro-Eki-Kita
  • Super Hotel JR Ikebukuro Nishiguchi
  • UNPLAN Shinjuku

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and booking

Ready to book your stay? Check hotel availability and make your hotel reservations easily. Book your room through Traveloka for the best deals and a hassle-free experience.

All facilities in Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites

Swimming Pool Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites
Swimming Pool
Fitness Center Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites
Fitness Center
Common Space Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites
Common Space
Lobby Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites
Lobby
Accommodation Services Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites
Accommodation Services

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Limited hours room service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Hairdryer
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Fitness center
  • Outdoor pool
  • Sauna

Public Facilities

  • Parking
  • Elevator
  • WiFi in public area

Connectivity

  • Free WiFi

Nearby Facilities

  • Supermarket

Accommodation Policy & General Information in Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival

General Check-in Instructions

Please contact us and provide us your contact number and email address so that we can arrange for check in. We do not have 24-hour front desk so you will need to contact us in advance to ensure smooth check in.
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General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites
24
Number of floors in Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites
10
Another facilities in Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites
Express check-in, Express check-out, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites

What are available facilities at Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites?
There are top facilites at Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites?
Check-in time at Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites?
Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites have?
Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites has 10 floors.
How many rooms are available at Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites?
Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites has 24 rooms in total.
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More Reviews from Other Guests in Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites

8.6
Very Good
From 127 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

7.8

Service and Facilites

8.4

Sort by
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Preferences
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Traveler Reviews Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites

Number of reviews per page
20
40
Top reviews
Nicholas
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

When we arrived at the property the check in was very poor. We got to the room and there where no towels anywhere so we had to contact reception to bring us towels up. When the towels arrived they were filthy dirty some of them which we ended up not using. The room was dirty and scruffy and some of the bed sheets were stained. In one of the bedrooms with the twin beds the floor was buckled and upon pressing it we could hear water underneath in which we informed reception. We had breakfast the next morning which was repulsive and we refused to eat the food and just walked out as the staff gave us no satisfaction. We informed reception they told us to take it up with Expedia so I am commenting now on our experience. I would keep well clear of the 3 bedroom apartment its not worth staying in any capacity. If Expedia can please contact us in relation it would be appreciated.
Read More
Raechel
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Dante imagined nine circles of hell. He missed one, and that circle is called the Sunday Hotel Near Petronas Twin Towers. We checked all the reviews and it looked great, but with new management comes new depths of gross incompetence. We booked through Expedia, were it stated we could pay on arrival and there was a breakfast buffet and pool available for guest use. Reviews said there was a a place to store luggage prior to check-in. This information was not correct Here are some bullet points. - the coffee machine and cafe accept credits cards, but reception ONLY accepts cash or bank transfers. You read that correctly. We were given directions to walk to an ATM. Those directions were completely wrong. It was 35 degrees Celsius. - despite booking a studio apartment for three adults, they only cut one key initially and insisted that was all that was possible. - the rooms were “made up” as long as you consider having no towels or spare toilet paper to be made up. Towels finally arrived after 7 hours of complaining. Toilet paper never did. - the buffet breakfast is a dingy cafe with four items on the menu and no buffet. All items arrived cold despite being there early. - the pool looks nice, but they left a closed sign up in front of it our entire stay with no explanation. -luggage storage is at a grocery, and costs extra. The staff did not even bother to tell us this much after saying they wouldn’t accept it. We had to ask. - WiFi is not reliable Stay anywhere else.
Read More
Anish
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast is terrible. Chef don't serve an extra piece of bread. No tea or drink if you late to have breakfast. I left a loaf of bread for the cook to serve others if someone asks. The apartment was superb. But WiFi was down for the whole day
Edward
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

While the room is beautiful, There are many problems with this facility. The worst is security. There in room lock did not work, so I was unable to put my cash in the safe. I just discovered I am missing 300 usd that I stashed in my backpack. I often travel with a stash of cash and always lock it up in the safe. This terrible place did not have a working safe, and I was screwed. I would never stay in this place again
Read More
Abdullah
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Had a large family of 6. Was a very comfortable stay. Great location. Short walk to night food market and Bukit Bintang. Customer service from management was excellent!
SiewTin
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent location and nice property but not well managed/ maintained. Cleanliness can improve 7/10, a bit of stale smell in the bathroom. Nice kitchen but poorly equipped - hardly anything usable for cooking (a very blunt knife, and a soup ladle), no tea towel (or paper towel), mush missy of limited cutleries and crockeries. Reception counter - ‘back in 5 mins’ sign is on the times I needed help. Had to call several times for response. Key return - suggestion is to set up a key drop box by the reception so that guests can drop the keys outside of reception hours. I was asked to pass keys to security guard with no one at security counter. Managed to find another security person, he doesn’t know anything about this system.
Read More
Verified traveler
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Great place to stay! Near restaurants, coffee shops and bars. Elevator(s) are slow because of so many people, have many elevators but only one operational at a time, so you'll be waiting alot. Wifi is slow! No hotel staff at night. Check- in and out were simple.
LUQMAN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Location of the Property is away from nearby shops. However, the area is quiet and suits for people who prefer a conducive environment
Mark
6.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Messed up elevator card keys, very frustrating. Gym equipment is top notch. Friendly staff. Nice pool. Decent restaurant right there.
Jana
icon-Leisure
Leisure
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

This is a great property. I had the most wonderful view. Nice and clean. Great location but a bit of a walk to anything. Grab app doesn't work well for the location. Not super close to an lrt station. Still a lovely spot and would highly recommend. Cons- no one on site. Checkin is with the person in the cafe level 10 but that was hard to figure out. Had no idea what time the pool was open and the little cafe has odd hours for breakfast. But they do an excellent job, delicious.
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Patma Navan
4.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Toilet shower head broken Bad smell coming from toilet and stale smell in room upon check in Safe in room not working Unable to contact reception using in room phonr
Dawed
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

Brilliant location - right next to the Menara Kuala Lumpur tower with stunning views of the city
Louay
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

Location, clean, nice view, nice staff, good communication, fast check in and check out.
Verified traveler
4.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Treatment is not pleasant. Very limited services to our guest who drives another car.
Aidil
10.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Stay was amazing! the suite is very well-maintained and very clean and the location is excellent too as it is just about 1km away from the heart of bukit bintang. Will come back for sure.
Abbas
8.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Very spacious and well-equipped suites, perfect for families or groups. Well maintained, clean, value for money, the location too is very convenient! The only downside is the breakfast. There are hardly any options available for breakfast, kindly improve the same. For the kind of property this is, I was expecting a lavish buffet.
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Jennifer
10.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

We arrived early but weren’t able to get into our room however we were able to wait in comfort. We were then upgraded to a larger apartment. It was roomy, spotlessly clean and very comfortable. There was a fantastic pool area for anyone who wanted to use it. We were within walking distance of the amazing night food markets and just a short walk to the bus stop. Great place to stay.
Read More
Verified traveler
8.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Hotel was great and clean we stayed for 4 nights and we were upgraded. Breakfast, no no no. Not really catering for all and it is plated with little options and all extras you pay for. During our stay we could not have breakfast there even though it was included in our package Otherwise our room was nice, clean and spacious, just the breakfast. Would recommend to others.
Read More
Verified traveler
8.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

Arriving at night, the first thing that caught our attention was that the hotel is near the active spots while being on a calmer street itself. The pre-check was smooth, but do note that it's not the official check-in. Therefore, bring your papers to breakfast the next morning, to the 10th floor. The tenth floor is the amenities floor, that includes the little restaurant where breakfast is served and the hotel counter. There are other restaurants on the first floor of the building, if you want a glass of wine or something. Our room was clean, serviced on a daily basis, and quiet. Please note that the suites are on floor 31 or 32 with access to a good size balcony. I enjoyed taking in the view from there at night. The staff is discreet, yet kind and helpful. There's a taxi stand in front of the hotel, but walking to Bukit Bintang's station is also an enjoyable experience. There are massage parlors, seafood restaurants, street food stalls (at night) and a bustling nightlife nearby. It was my favorite part. We had a great stay at Suasana Bukit Ceylon.
Read More
Raj
10.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

We stayed here for our entire vacation. The serviced apartments were in excellent condition and its nicely located. The hotel manager Susan was very welcoming and accommodating, all staff from security, reception etc were extremely nice and went out of their way to make our stay a very memorable one.
Number of reviews per page
20
40

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Lobby 4 Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 127 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

7.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sunday Hotel Near Petronas Twin Tower Formerly Suasana Suites

Number of reviews per page
20
40
Top reviews
Nicholas
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

When we arrived at the property the check in was very poor. We got to the room and there where no towels anywhere so we had to contact reception to bring us towels up. When the towels arrived they were filthy dirty some of them which we ended up not using. The room was dirty and scruffy and some of the bed sheets were stained. In one of the bedrooms with the twin beds the floor was buckled and upon pressing it we could hear water underneath in which we informed reception. We had breakfast the next morning which was repulsive and we refused to eat the food and just walked out as the staff gave us no satisfaction. We informed reception they told us to take it up with Expedia so I am commenting now on our experience. I would keep well clear of the 3 bedroom apartment its not worth staying in any capacity. If Expedia can please contact us in relation it would be appreciated.
Read More
Raechel
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Dante imagined nine circles of hell. He missed one, and that circle is called the Sunday Hotel Near Petronas Twin Towers. We checked all the reviews and it looked great, but with new management comes new depths of gross incompetence. We booked through Expedia, were it stated we could pay on arrival and there was a breakfast buffet and pool available for guest use. Reviews said there was a a place to store luggage prior to check-in. This information was not correct Here are some bullet points. - the coffee machine and cafe accept credits cards, but reception ONLY accepts cash or bank transfers. You read that correctly. We were given directions to walk to an ATM. Those directions were completely wrong. It was 35 degrees Celsius. - despite booking a studio apartment for three adults, they only cut one key initially and insisted that was all that was possible. - the rooms were “made up” as long as you consider having no towels or spare toilet paper to be made up. Towels finally arrived after 7 hours of complaining. Toilet paper never did. - the buffet breakfast is a dingy cafe with four items on the menu and no buffet. All items arrived cold despite being there early. - the pool looks nice, but they left a closed sign up in front of it our entire stay with no explanation. -luggage storage is at a grocery, and costs extra. The staff did not even bother to tell us this much after saying they wouldn’t accept it. We had to ask. - WiFi is not reliable Stay anywhere else.
Read More
Anish
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast is terrible. Chef don't serve an extra piece of bread. No tea or drink if you late to have breakfast. I left a loaf of bread for the cook to serve others if someone asks. The apartment was superb. But WiFi was down for the whole day
Edward
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

While the room is beautiful, There are many problems with this facility. The worst is security. There in room lock did not work, so I was unable to put my cash in the safe. I just discovered I am missing 300 usd that I stashed in my backpack. I often travel with a stash of cash and always lock it up in the safe. This terrible place did not have a working safe, and I was screwed. I would never stay in this place again
Read More
Abdullah
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Had a large family of 6. Was a very comfortable stay. Great location. Short walk to night food market and Bukit Bintang. Customer service from management was excellent!
SiewTin
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent location and nice property but not well managed/ maintained. Cleanliness can improve 7/10, a bit of stale smell in the bathroom. Nice kitchen but poorly equipped - hardly anything usable for cooking (a very blunt knife, and a soup ladle), no tea towel (or paper towel), mush missy of limited cutleries and crockeries. Reception counter - ‘back in 5 mins’ sign is on the times I needed help. Had to call several times for response. Key return - suggestion is to set up a key drop box by the reception so that guests can drop the keys outside of reception hours. I was asked to pass keys to security guard with no one at security counter. Managed to find another security person, he doesn’t know anything about this system.
Read More
Verified traveler
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Great place to stay! Near restaurants, coffee shops and bars. Elevator(s) are slow because of so many people, have many elevators but only one operational at a time, so you'll be waiting alot. Wifi is slow! No hotel staff at night. Check- in and out were simple.
LUQMAN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Location of the Property is away from nearby shops. However, the area is quiet and suits for people who prefer a conducive environment
Mark
6.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Messed up elevator card keys, very frustrating. Gym equipment is top notch. Friendly staff. Nice pool. Decent restaurant right there.
Jana
icon-Leisure
Leisure
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

This is a great property. I had the most wonderful view. Nice and clean. Great location but a bit of a walk to anything. Grab app doesn't work well for the location. Not super close to an lrt station. Still a lovely spot and would highly recommend. Cons- no one on site. Checkin is with the person in the cafe level 10 but that was hard to figure out. Had no idea what time the pool was open and the little cafe has odd hours for breakfast. But they do an excellent job, delicious.
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Patma Navan
4.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Toilet shower head broken Bad smell coming from toilet and stale smell in room upon check in Safe in room not working Unable to contact reception using in room phonr
Dawed
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

Brilliant location - right next to the Menara Kuala Lumpur tower with stunning views of the city
Louay
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

Location, clean, nice view, nice staff, good communication, fast check in and check out.
Verified traveler
4.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Treatment is not pleasant. Very limited services to our guest who drives another car.
Aidil
10.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Stay was amazing! the suite is very well-maintained and very clean and the location is excellent too as it is just about 1km away from the heart of bukit bintang. Will come back for sure.
Abbas
8.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Very spacious and well-equipped suites, perfect for families or groups. Well maintained, clean, value for money, the location too is very convenient! The only downside is the breakfast. There are hardly any options available for breakfast, kindly improve the same. For the kind of property this is, I was expecting a lavish buffet.
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Jennifer
10.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

We arrived early but weren’t able to get into our room however we were able to wait in comfort. We were then upgraded to a larger apartment. It was roomy, spotlessly clean and very comfortable. There was a fantastic pool area for anyone who wanted to use it. We were within walking distance of the amazing night food markets and just a short walk to the bus stop. Great place to stay.
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Verified traveler
8.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Hotel was great and clean we stayed for 4 nights and we were upgraded. Breakfast, no no no. Not really catering for all and it is plated with little options and all extras you pay for. During our stay we could not have breakfast there even though it was included in our package Otherwise our room was nice, clean and spacious, just the breakfast. Would recommend to others.
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Verified traveler
8.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

Arriving at night, the first thing that caught our attention was that the hotel is near the active spots while being on a calmer street itself. The pre-check was smooth, but do note that it's not the official check-in. Therefore, bring your papers to breakfast the next morning, to the 10th floor. The tenth floor is the amenities floor, that includes the little restaurant where breakfast is served and the hotel counter. There are other restaurants on the first floor of the building, if you want a glass of wine or something. Our room was clean, serviced on a daily basis, and quiet. Please note that the suites are on floor 31 or 32 with access to a good size balcony. I enjoyed taking in the view from there at night. The staff is discreet, yet kind and helpful. There's a taxi stand in front of the hotel, but walking to Bukit Bintang's station is also an enjoyable experience. There are massage parlors, seafood restaurants, street food stalls (at night) and a bustling nightlife nearby. It was my favorite part. We had a great stay at Suasana Bukit Ceylon.
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Raj
10.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

We stayed here for our entire vacation. The serviced apartments were in excellent condition and its nicely located. The hotel manager Susan was very welcoming and accommodating, all staff from security, reception etc were extremely nice and went out of their way to make our stay a very memorable one.
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