The Crown Hotel KLIA

Hotels
8.2
/10
Very Good
143 reviews
In the Area
See Map
2-2, Jalan KLIA, Avenue Pusat Perdagangan KLIA Avenue, Sepang, Selangor, Malaysia, 43900

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Crown Hotel Klia Staying at The Crown Hotel KLIA is a good choice when you are visiting Sepang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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The Crown Hotel KLIA Address: Map & Location

2-2, Jalan KLIA, Avenue Pusat Perdagangan KLIA Avenue, Sepang, Selangor, Malaysia, 43900
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Lobby The Crown Hotel KLIA
Lobby 2 The Crown Hotel KLIA

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The Crown Hotel KLIA Rates per Night

Planning a trip and wondering about hotel rates? Finding the best hotel prices for The Crown Hotel KLIA is easy. The Crown Hotel KLIA room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best The Crown Hotel KLIA hotel rates?

The Crown Hotel KLIA Location & Address

Wondering where to find The Crown Hotel KLIA? The Crown Hotel KLIA is located at 2-2, Jalan KLIA, Avenue Pusat Perdagangan KLIA Avenue, Sepang, Selangor, Malaysia, 43900. It's situated in the Sepang area of Malaysia, known for its proximity to Kuala Lumpur International Airport (KLIA). The hotel is approximately 50 km from the city center.

How to go to The Crown Hotel KLIA from Airport

Need to get to The Crown Hotel KLIA from the airport? Getting from KLIA to the hotel is straightforward, with several convenient options available. Here’s how you can make your way there:

  • Taxi (most direct): Taxis are readily available at KLIA. This is the fastest option, taking approximately 10-15 minutes, depending on traffic.
  • Ride Hailing (convenient): Services like Grab offer a convenient and often cost-effective way to travel. Simply book a ride through the app and get picked up at the designated area.
  • Hotel Shuttle (easiest): Some hotels offer shuttle services. Check with The Crown Hotel KLIA to see if they provide this service.

Tips: For the most convenient route, consider a taxi or ride-hailing service for a quick and direct transfer. If you're on a budget, the KLIA Ekspres train to KL Sentral and then a taxi is a good option.

The Crown Hotel KLIA Reviews & Summary

Curious about what others think of The Crown Hotel KLIA? Hotel reviews often highlight the hotel's convenient location near KLIA and its comfortable accommodations. Guests frequently praise the friendly service and the hotel's overall value. The Crown Hotel KLIA is a popular choice for travelers seeking a comfortable stay near the airport.

One standout feature is the hotel's efficient airport shuttle service, making it a breeze for guests to catch their flights. The hotel also offers a range of amenities to ensure a pleasant stay. "Great hotel for a quick stopover! Clean rooms and friendly staff made my stay very enjoyable," says a recent guest. Book your stay at The Crown Hotel KLIA today!

The Crown Hotel KLIA Room Types Available

Looking for the perfect room at The Crown Hotel KLIA? The hotel offers a variety of room types to suit different needs and preferences. Here’s a glimpse of what you can expect:

  • Deluxe Room: Comfortable and well-appointed, often with city views.
  • Executive Room: Offers more space and additional amenities.
  • Family Room: Designed to accommodate families with extra beds.
  • Suite: Provides a luxurious experience with separate living areas.

Please note that smoking preferences and specific room features like bathtubs or bidets may vary. Check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in The Crown Hotel KLIA

What amenities does The Crown Hotel KLIA offer? The hotel provides a range of facilities to ensure a comfortable and enjoyable stay for all guests. Here’s a look at what you can expect:

  • Swimming Pool: A refreshing pool for adults and kids to enjoy.
  • Fitness Center: Stay active with a well-equipped gym.
  • Restaurant: On-site dining options for breakfast, lunch, and dinner.
  • Free Wi-Fi: Stay connected with complimentary internet access.
  • 24-Hour Front Desk: Assistance available around the clock.

Operating hours and extra fees may apply for certain facilities. Check with the hotel for specific details.

Hotel Buffet or Restaurant/Cafe in The Crown Hotel KLIA

Dining options at The Crown Hotel KLIA? The hotel offers convenient dining choices for guests. Here’s what you can find:

  • Restaurant: Serves a variety of cuisines, including local and international dishes.
  • Breakfast Buffet: Start your day with a delicious buffet spread. Price per person: Approximately $15 USD.
  • Lobby Cafe: A casual spot for coffee, snacks, and light meals.

Opening hours and specific menu items may vary. Check with the hotel for the latest information.

The Crown Hotel KLIA Airport pickups and How to Book

Does The Crown Hotel KLIA offer airport transfers? Many hotels near KLIA provide airport pick-up services to make your arrival and departure seamless. Here’s what you need to know:

The Crown Hotel KLIA likely offers airport pick-up services. To book, you can:

  • Contact the hotel directly: Call or email the hotel to arrange your pick-up.
  • Specify your flight details: Provide your arrival time and flight number.
  • Advance notice: It's recommended to book your airport transfer at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Need to get around from The Crown Hotel KLIA? While the hotel is near KLIA, here’s information on nearby public transport options:

  • KLIA Ekspres: The KLIA Ekspres train station is located at KLIA, providing direct access to KL Sentral.
  • Bus Stops: Local bus stops are available near the hotel, offering connections to nearby areas.

Public transport cards, such as Touch 'n Go, are widely accepted. You can purchase these cards at the airport or train stations.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near The Crown Hotel KLIA? There are several attractions within a reasonable distance that are perfect for families. Here are some ideas:

  • KLIA Jungle Boardwalk: A nature trail near the airport. Distance: 5 km. Entry: Free.
  • Putrajaya Botanical Garden: Beautiful gardens and landscapes. Distance: 25 km. Entry: Free.
  • IOI City Mall: A large shopping mall with entertainment options. Distance: 30 km. Entry: Free.
  • Sunway Lagoon: A theme park with water rides and attractions. Distance: 50 km. Entry: $35 USD.
  • Petronas Twin Towers: Iconic skyscrapers in Kuala Lumpur. Distance: 55 km. Entry: $20 USD.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near The Crown Hotel KLIA ()

Exploring dining options near The Crown Hotel KLIA? You'll find a variety of choices to satisfy your cravings. Here are some suggestions:

Cafes/ Restaurants:

  • Secret Recipe: A popular cafe chain offering a variety of cakes and meals.
  • OldTown White Coffee: A Malaysian coffee shop serving local favorites.
  • Papparich: A restaurant known for its Malaysian cuisine.

Local Streetfood:

  • Nasi Lemak: A fragrant rice dish cooked in coconut milk.
  • Satay: Grilled meat skewers served with peanut sauce.
  • Roti Canai: A flaky flatbread served with curry.
  • Laksa: A spicy noodle soup.
  • Hokkien Mee: A noodle dish with prawns, pork, and vegetables.

Shopping places near The Crown Hotel KLIA ()

Need to do some shopping near The Crown Hotel KLIA? Here are some shopping destinations in the area:

  • Mitsui Outlet Park KLIA: A large outlet mall with various brands.
  • KLIA Shopping Mall: Located within the airport, offering a range of shops.
  • IOI City Mall: A large shopping mall with various brands.

Other Places to Stay Near The Crown Hotel KLIA

Looking for alternative accommodations near The Crown Hotel KLIA? Here are some options to consider:

Luxury/5–6 Star Hotels Nearby:

  • Sama-Sama Hotel KLIA
  • Movenpick Hotel & Convention Centre KLIA
  • The RuMa Hotel and Residences

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Tune Hotel KLIA Aeropolis
  • Impiana KLIA
  • Dorsett Putrajaya

For 4-star:

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Three-Star Hotels Nearby:

  • The Zenith Hotel Putrajaya
  • Citadines DPulze Cyberjaya
  • Cyberview Resort & Spa

For 3-star:

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Hotel Availability & Reservations

Ready to book your stay at The Crown Hotel KLIA? Finding hotel availability and making reservations is easy. Check Traveloka for the best deals and availability.

Book your room today through Traveloka and enjoy a hassle-free experience!

All facilities in The Crown Hotel KLIA

Lobby The Crown Hotel KLIA
Lobby
Bedroom The Crown Hotel KLIA
Bedroom
In-room Bathroom The Crown Hotel KLIA
In-room Bathroom

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Heater
  • Non-smoking room

Transportation

  • Area shuttle with surcharge
  • Bicycle storage
  • Limited parking

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Photocopier
  • PRINTER

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Crown Hotel KLIA

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring Antigen Test Result, Boarding Pass, ID Card, PCR Test Result, FOREIGNER GUESTS. The required documents can be in the form of soft copy.

Deposit

Deposit MYR 50.00 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at The Crown Hotel KLIA
44
Number of floors in The Crown Hotel KLIA
3
Another facilities in The Crown Hotel KLIA
Concierge, Express check-in, Express check-out, Front desk, 24-hour Receptionist

Frequently asked question in The Crown Hotel KLIA

What are available facilities at The Crown Hotel KLIA?
There are top facilites at The Crown Hotel KLIA such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at The Crown Hotel KLIA?
Check-in time at The Crown Hotel KLIA is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of The Crown Hotel KLIA?
The Crown Hotel KLIA is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Crown Hotel KLIA have?
The Crown Hotel KLIA has 3 floors.
How many rooms are available at The Crown Hotel KLIA?
The Crown Hotel KLIA has 44 rooms in total.
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More Reviews from Other Guests in The Crown Hotel KLIA

Overall Ratings & Reviews The Crown Hotel KLIA

Traveloka (128)
Other sources (15)
8.4
Very Good
From 128 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.3

Location

8.5

Service and Facilites

8.2

People often mention about The Crown Hotel KLIA
All
Bedroom (14)
Room Space (12)
Ambiance (10)
Bathroom (9)
Wifi (7)
Surroundings (6)
Check-in/out Time (6)
Soundproof (6)
Hotel Area (5)
Accessibility (4)
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Traveler Reviews The Crown Hotel KLIA

Number of reviews per page
20
40
Customer reviews
Profile Picture
Emiliana
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Close to the airport, the staff are nice and friendly. I recommend staying here if you're in transit. Thank you.
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1 people find it helpful
E***a
icon-origin-TRAVELOKA
6.1
/10
Reviewed 21 week(s) ago
The room was fine but the woman on the reception tried to scam me for money. Tourist fee is 10MYR that she said has to be only in cash. I said I have only IDR. She said it’s ok and showed me that it’ll cost me 202k IDR, and I paid it! Then in the room I counted and realized I supposed to pay just 38k IDR. I went down to tell her that, she gave me back just 100k IDR, so I still paid triple. She looked mad and didn’t even apologize!!!!
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5 people find it helpful
Ramos
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 27 week(s) ago
Good for transit stay. It is very helpful that the hotel is near to shop and restaurant. The airport drop off facility is very useful, will help a lot when you need a very early morning transportation, with reasonable rates.
1 people find it helpful
N***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 28 week(s) ago
Comfortable But Sometimes There Is Noise From Guests Coming In And Out. What I Like, Grab SERVICE Which Is Available At This Hotel, Fast And Very Helpful
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dewi k.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
It's quite clean, recommended. There are lots of food stalls next to the hotel.
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PADMAJA S.
icon-Transit
Transit
icon-origin-TRAVELOKA
7.9
/10
Reviewed 28 week(s) ago
Rooms can have a window. It was a very basic room. Okay for a night's sleep.
1 people find it helpful
puguhhartono
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Thanks for giving me experience at the hotel.
2 people find it helpful
S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 33 week(s) ago
I can't give much review because I was just transiting. The hotel staff was friendly so it was easy to check in and check out.
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Accommodation's Reply
15 Apr 2025
Thank you for your review. We’re glad to hear that your check-in and check-out experience went smoothly and that our staff made you feel welcome. We hope you had a pleasant journey, and we look forward to welcoming you again in the future. Warm regards, Management, The Crown Hotel
M***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
The room and toilet are clean, fragrant, the hotel seems new. The service is good, you can request a car to the airport 24 hours, pay 30 RM, quite practical for transit.
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3 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you found our room and toilet clean and pleasant, and that our hotel served you well during your transit. We’re also glad the airport transfer service was helpful and convenient for you. Your satisfaction is our priority, and we truly appreciate your support. We hope to welcome you back again in the future. Warm regards, The Crown Hotel Management
E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 34 week(s) ago
Booked a family room for 4 people and got a corner room. The room was small but the bed was big. And the room smelled of sewers and there were 3 small cockroaches in the bed. I was shocked so I couldn't sleep because I was afraid there would be more. But the bathroom was clean like new and didn't smell. And the room wasn't soundproof so the sound of motorbikes and cars with loud exhausts could be heard very loudly and was very disturbing so I couldn't sleep peacefully! Far from everywhere. To the airport had to take a grab and pay 30rm. Very disappointed and do not recommend staying there
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3 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the unpleasant experience you encountered during your stay, especially regarding the room odor and the presence of pests. This is not the standard we aim to provide, and we will be addressing this matter with our housekeeping and maintenance teams immediately. We’re glad to hear that you found the bathroom clean and well-maintained. As for the room location and soundproofing, we understand your concerns and will work on solutions to improve comfort for our future guests. We truly value your feedback, and we hope to have the opportunity to serve you better in the future. Warm regards, The Crown Hotel Management
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oei s. j.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
Strategic hotel and quite cheap for that price, just sleep for transit to wait for the next flight. The hotel staff is very friendly and very helpful. The four of us are in one room for the size of a family room. There is a shuttle service to the airport for 40 ringgit. Recommended for those in transit waiting for the next flight.
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Accommodation's Reply
15 Apr 2025
Dear Guest, Thank you for your kind review and for choosing to stay with us during your transit. We’re delighted to know that you found our hotel strategic, affordable, and comfortable for your short stay. We truly appreciate your kind words about our friendly and helpful staff. It’s also great to hear that our airport shuttle service was convenient for you and your group. We hope to welcome you again on your next transit in KLIA. Safe travels! Warm regards, The Crown Hotel Management
Z***L
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 35 week(s) ago
Nearest airport, comfortable and will come again.
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Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you for your wonderful feedback! We're glad you found our location convenient, your stay comfortable, and that you plan to visit us again. We truly appreciate your support and look forward to welcoming you back soon! Best regards, The Management The Crown Hotel
LUTHFI
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 37 week(s) ago
Everything is OK. Only the thing that was not OK is that the reception said they received a card, but the fact that the hotel did not accept cards? This one really makes me confused. So I had to go out far away from the hotel, go by taxi to find the ATM again?
2 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you for your feedback. If your booking was already paid, there should not have been a need to visit the ATM. We apologize for any misunderstanding and would be happy to clarify the situation. Please feel free to reach out to us so we can assist you further. We appreciate your stay with us and hope to welcome you again in the future. Best regards, The Management The Crown Hotel
Yeny
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
The location is in accordance with what was conveyed, close to the airport. Take a grab for around RM30, there is also a restaurant next to the hotel, strategic location
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2 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you for your review! We're glad to hear that our location met your expectations and that you found it convenient to the airport. We hope the nearby restaurants and strategic location added to your overall experience. We look forward to welcoming you again in the future! Best regards, The Management The Crown Hotel
N***r
icon-origin-TRAVELOKA
7.8
/10
Reviewed 42 week(s) ago
Very uncomfortable. Can't rest at all, Noisy like a market. How can a hotel be like that. Doesn't take care of customer comfort at all.😒.
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2 people find it helpful
Accommodation's Reply
28 Feb 2025
We apologize for the inconvenience you experienced during your stay at our hotel. We appreciate your feedback and will share it with the team to improve guest comfort. If there is any inconvenience during your stay, please do not hesitate to contact our staff at the front desk, so we can assist you immediately. Thank you for your review
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W***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
It's enough for a 1-night transit.
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3 people find it helpful
Meylisa
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
The AC is not cold. The room is not very clean, still dusty in the closet area.
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1 people find it helpful
r***v
icon-origin-TRAVELOKA
9.1
/10
Reviewed 50 week(s) ago
Quite good hotel close to KLIA
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Accommodation's Reply
26 Dec 2024
To Honored Guests, Thank you for your positive review. We are happy to hear that you are satisfied with our hotel which is close to KLIA. We hope to welcome you back in the future for a better accommodation experience. Kind regards, Hotel Management
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S***i
icon-origin-TRAVELOKA
6.2
/10
Reviewed 51 week(s) ago
Asked for tax again when arriving at the hotel, even though it was 6 hours after check-in time
4 people find it helpful
Accommodation's Reply
16 Dec 2024
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by being asked for the tax payment upon your arrival, especially after the check-in time had already passed. This should not have occurred, and we will ensure that our team is reminded to handle such situations more efficiently in the future. We appreciate your understanding and hope to provide you with a better experience next time. Warmest regards, Hotel Management
Y***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 55 week(s) ago
Hotel room suitable for transit Morning Flight. Budget hotel according to the facilities provided. The bathroom is very clean and bright. I really like it. The service from the hotel staff is very friendly. Here also serves pickup to the airport with a rate of RM40. The driver is very friendly. They ask in detail the flight hours & Flight Guest flights. To ensure the available time is still safe. Thank you
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2 people find it helpful
Number of reviews per page
20
40

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Bedroom 4 The Crown Hotel KLIA

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Crown Hotel KLIA

Traveloka (128)
Other sources (15)
8.4
Very Good
From 128 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.3

Location

8.5

Service and Facilites

8.2

People often mention about The Crown Hotel KLIA
All
Bedroom (14)
Room Space (12)
Ambiance (10)
Bathroom (9)
Wifi (7)
Surroundings (6)
Check-in/out Time (6)
Soundproof (6)
Hotel Area (5)
Accessibility (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Crown Hotel KLIA

Number of reviews per page
20
40
Customer reviews
Profile Picture
Emiliana
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Close to the airport, the staff are nice and friendly. I recommend staying here if you're in transit. Thank you.
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1 people find it helpful
E***a
icon-origin-TRAVELOKA
6.1
/10
Reviewed 21 week(s) ago
The room was fine but the woman on the reception tried to scam me for money. Tourist fee is 10MYR that she said has to be only in cash. I said I have only IDR. She said it’s ok and showed me that it’ll cost me 202k IDR, and I paid it! Then in the room I counted and realized I supposed to pay just 38k IDR. I went down to tell her that, she gave me back just 100k IDR, so I still paid triple. She looked mad and didn’t even apologize!!!!
Read More
5 people find it helpful
Ramos
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 27 week(s) ago
Good for transit stay. It is very helpful that the hotel is near to shop and restaurant. The airport drop off facility is very useful, will help a lot when you need a very early morning transportation, with reasonable rates.
1 people find it helpful
N***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 28 week(s) ago
Comfortable But Sometimes There Is Noise From Guests Coming In And Out. What I Like, Grab SERVICE Which Is Available At This Hotel, Fast And Very Helpful
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dewi k.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
It's quite clean, recommended. There are lots of food stalls next to the hotel.
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PADMAJA S.
icon-Transit
Transit
icon-origin-TRAVELOKA
7.9
/10
Reviewed 28 week(s) ago
Rooms can have a window. It was a very basic room. Okay for a night's sleep.
1 people find it helpful
puguhhartono
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Thanks for giving me experience at the hotel.
2 people find it helpful
S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 33 week(s) ago
I can't give much review because I was just transiting. The hotel staff was friendly so it was easy to check in and check out.
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Accommodation's Reply
15 Apr 2025
Thank you for your review. We’re glad to hear that your check-in and check-out experience went smoothly and that our staff made you feel welcome. We hope you had a pleasant journey, and we look forward to welcoming you again in the future. Warm regards, Management, The Crown Hotel
M***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
The room and toilet are clean, fragrant, the hotel seems new. The service is good, you can request a car to the airport 24 hours, pay 30 RM, quite practical for transit.
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3 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you found our room and toilet clean and pleasant, and that our hotel served you well during your transit. We’re also glad the airport transfer service was helpful and convenient for you. Your satisfaction is our priority, and we truly appreciate your support. We hope to welcome you back again in the future. Warm regards, The Crown Hotel Management
E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 34 week(s) ago
Booked a family room for 4 people and got a corner room. The room was small but the bed was big. And the room smelled of sewers and there were 3 small cockroaches in the bed. I was shocked so I couldn't sleep because I was afraid there would be more. But the bathroom was clean like new and didn't smell. And the room wasn't soundproof so the sound of motorbikes and cars with loud exhausts could be heard very loudly and was very disturbing so I couldn't sleep peacefully! Far from everywhere. To the airport had to take a grab and pay 30rm. Very disappointed and do not recommend staying there
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3 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the unpleasant experience you encountered during your stay, especially regarding the room odor and the presence of pests. This is not the standard we aim to provide, and we will be addressing this matter with our housekeeping and maintenance teams immediately. We’re glad to hear that you found the bathroom clean and well-maintained. As for the room location and soundproofing, we understand your concerns and will work on solutions to improve comfort for our future guests. We truly value your feedback, and we hope to have the opportunity to serve you better in the future. Warm regards, The Crown Hotel Management
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oei s. j.
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Transit
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9.7
/10
Reviewed 34 week(s) ago
Strategic hotel and quite cheap for that price, just sleep for transit to wait for the next flight. The hotel staff is very friendly and very helpful. The four of us are in one room for the size of a family room. There is a shuttle service to the airport for 40 ringgit. Recommended for those in transit waiting for the next flight.
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Accommodation's Reply
15 Apr 2025
Dear Guest, Thank you for your kind review and for choosing to stay with us during your transit. We’re delighted to know that you found our hotel strategic, affordable, and comfortable for your short stay. We truly appreciate your kind words about our friendly and helpful staff. It’s also great to hear that our airport shuttle service was convenient for you and your group. We hope to welcome you again on your next transit in KLIA. Safe travels! Warm regards, The Crown Hotel Management
Z***L
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Transit
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8.2
/10
Reviewed 35 week(s) ago
Nearest airport, comfortable and will come again.
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Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you for your wonderful feedback! We're glad you found our location convenient, your stay comfortable, and that you plan to visit us again. We truly appreciate your support and look forward to welcoming you back soon! Best regards, The Management The Crown Hotel
LUTHFI
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Transit
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8.2
/10
Reviewed 37 week(s) ago
Everything is OK. Only the thing that was not OK is that the reception said they received a card, but the fact that the hotel did not accept cards? This one really makes me confused. So I had to go out far away from the hotel, go by taxi to find the ATM again?
2 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you for your feedback. If your booking was already paid, there should not have been a need to visit the ATM. We apologize for any misunderstanding and would be happy to clarify the situation. Please feel free to reach out to us so we can assist you further. We appreciate your stay with us and hope to welcome you again in the future. Best regards, The Management The Crown Hotel
Yeny
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
The location is in accordance with what was conveyed, close to the airport. Take a grab for around RM30, there is also a restaurant next to the hotel, strategic location
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2 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you for your review! We're glad to hear that our location met your expectations and that you found it convenient to the airport. We hope the nearby restaurants and strategic location added to your overall experience. We look forward to welcoming you again in the future! Best regards, The Management The Crown Hotel
N***r
icon-origin-TRAVELOKA
7.8
/10
Reviewed 42 week(s) ago
Very uncomfortable. Can't rest at all, Noisy like a market. How can a hotel be like that. Doesn't take care of customer comfort at all.😒.
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2 people find it helpful
Accommodation's Reply
28 Feb 2025
We apologize for the inconvenience you experienced during your stay at our hotel. We appreciate your feedback and will share it with the team to improve guest comfort. If there is any inconvenience during your stay, please do not hesitate to contact our staff at the front desk, so we can assist you immediately. Thank you for your review
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W***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
It's enough for a 1-night transit.
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3 people find it helpful
Meylisa
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8.5
/10
Reviewed 48 week(s) ago
The AC is not cold. The room is not very clean, still dusty in the closet area.
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1 people find it helpful
r***v
icon-origin-TRAVELOKA
9.1
/10
Reviewed 50 week(s) ago
Quite good hotel close to KLIA
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Accommodation's Reply
26 Dec 2024
To Honored Guests, Thank you for your positive review. We are happy to hear that you are satisfied with our hotel which is close to KLIA. We hope to welcome you back in the future for a better accommodation experience. Kind regards, Hotel Management
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S***i
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6.2
/10
Reviewed 51 week(s) ago
Asked for tax again when arriving at the hotel, even though it was 6 hours after check-in time
4 people find it helpful
Accommodation's Reply
16 Dec 2024
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by being asked for the tax payment upon your arrival, especially after the check-in time had already passed. This should not have occurred, and we will ensure that our team is reminded to handle such situations more efficiently in the future. We appreciate your understanding and hope to provide you with a better experience next time. Warmest regards, Hotel Management
Y***i
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Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 55 week(s) ago
Hotel room suitable for transit Morning Flight. Budget hotel according to the facilities provided. The bathroom is very clean and bright. I really like it. The service from the hotel staff is very friendly. Here also serves pickup to the airport with a rate of RM40. The driver is very friendly. They ask in detail the flight hours & Flight Guest flights. To ensure the available time is still safe. Thank you
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2 people find it helpful
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