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The Regency Waterfront Hotel
Hotels
7.0
/10
Pleasant
31 reviews
In the Area
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Jalan Sultan Mahmud, Kuala Ibai, Kuala Ibai, Kuala Terengganu, Terengganu, Malaysia, 20400
Main Facilities
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Restaurant
24-Hour Front Desk
Elevator
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Available Room Types in The Regency Waterfront Hotel
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What's around The Regency Waterfront Hotel
Jalan Sultan Mahmud, Kuala Ibai, Kuala Ibai, Kuala Terengganu, Terengganu, Malaysia, 20400
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Discover More About The Regency Waterfront Hotel
Location
The Regency Waterfront Hotel is located in area / city Kuala Ibai.
About The Regency Waterfront Hotel
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Regency Waterfront Hotel exclusively for you.
With all facilities offered, The Regency Waterfront Hotel is the right place to stay.
All facilities in The Regency Waterfront Hotel
Others
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
Public Facilities
- Restaurant
- Elevator
Food and Drinks
- Breakfast
General
- Parking
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in The Regency Waterfront Hotel
Important Note
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Regency Waterfront Hotel | 165 |
Another facilities in The Regency Waterfront Hotel | Laundry service, Luggage storage, 24-hour Receptionist, Breakfast, Parking |
Frequently asked question in The Regency Waterfront Hotel
What are available facilities at The Regency Waterfront Hotel?
There are top facilites at The Regency Waterfront Hotel such as Restaurant, 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Regency Waterfront Hotel?
The standard check-in time at The Regency Waterfront Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Regency Waterfront Hotel provide breakfast?
Yes, The Regency Waterfront Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Regency Waterfront Hotel?
The Regency Waterfront Hotel is a 3.5-star hotel.
How many rooms are available at The Regency Waterfront Hotel?
The Regency Waterfront Hotel has 165 rooms in total.
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More Reviews from Other Guests in The Regency Waterfront Hotel
Overall Ratings & Reviews The Regency Waterfront Hotel
Other sources (31)
7.0
Pleasant
From 31 reviews
Cleanliness
6.8
Room Comfort
7.2
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Regency Waterfront Hotel
Number of reviews per page
20
40
Top reviews
Iskandar
Friends and Family with Children
2.0
/10
Reviewed 310 week(s) ago
Expedia Group verified review
Booking done 3 months before arrival date
arrived at the hotel, hotel already closed/shut down for a couple months according to nearby shop
Should give us an early notice, luckily we are able to get another hotel during this school holiday
Terrible customer service
Verified traveler
6.0
/10
Reviewed 323 week(s) ago
Expedia Group verified review
No reason how to say about
LiewKee
Leisure with Friends
8.0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
Hotel has a small cafe in front of the main entrance selling local food, cakes etc. Nice to gather my group of friends there.
Hotel allowed us to park our cars in their premise ( with security guard ) when we went to island for two nights free of charge.
Unfortunately, the lift was not working when we checked in. So we are not able to stay at higher floor, which should have better view.
Read More
NURHIDAYAH
Friends and Family Family
8.0
/10
Reviewed 330 week(s) ago
Expedia Group verified review
Hotel are nice
Verified traveler
Business and Leisure
8.0
/10
Reviewed 333 week(s) ago
Expedia Group verified review
Overall OK. Except that when I check in, the process are a bit slow. The reception can't find my booking at first. That's the slowest check in process I ever had.
surekah binti bidih
6.0
/10
Reviewed 337 week(s) ago
Hotels.com verified review
bathroom so bad.no hot water.
Zaharah
Friends and Family Family
10.0
/10
Reviewed 337 week(s) ago
Expedia Group verified review
All ok i like it..
Verified traveler
8.0
/10
Reviewed 405 week(s) ago
Hotels.com verified review
All is good accept the bathroom, will become flood when shower
قاسيم
2.0
/10
Reviewed 406 week(s) ago
Hotels.com verified review
Too bad .. the lift is not working.
Verified traveler
6.0
/10
Reviewed 406 week(s) ago
Expedia Group verified review
I was terrible..i need to climb until 4th floor to my room cause the elevator breakdown and hotel management could not give any initiative to help me to bring my dad with strock to the room. I’m very sad when check-out i found service elevator can be use but they said only for staff. This could not be happen because your customer is your achievement if client not happy means your archievement is low!
Read More
Verified traveler
6.0
/10
Reviewed 412 week(s) ago
Expedia Group verified review
slow kitchen service.
good staff
should have iron in the room
TV very bad,perhaps too old
Sungeun
4.0
/10
Reviewed 412 week(s) ago
Expedia Group verified review
The room filled with cigarette smells, no windows broken sink. changed the room only after constant complaint. itin 7317247697197
Verified traveler
8.0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
Great experience during stay. Excellent location, view and staff
Verified traveler
6.0
/10
Reviewed 414 week(s) ago
Hotels.com verified review
No own pool. Got to go to the sport complex,next to the hotel.The receptionist is not friendly.Book a double bed room but got twin bed, saying that no double bed room available at that time.
afar
8.0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
Comfort hotel to stay but please ensure the facilities like water heater is working and the toilet door can be lock.
Verified traveler
2.0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
Hotel look good from outside but totally different when enter the hotel. Very old carpet. Room smells very bad. Air cond not cool. Water heater not function. they should put themselves as a customer. very bad. wont come back.
Hamzah
6.0
/10
Reviewed 414 week(s) ago
Hotels.com verified review
The hotel is quite old.The furniture need refurbishment.The toilet is slippery .The location and the natural environment is fantastic
NUR AFFIQAH
10.0
/10
Reviewed 415 week(s) ago
Hotels.com verified review
Very wide & beautiful room. So comfortable.
Verified traveler
10.0
/10
Reviewed 416 week(s) ago
Hotels.com verified review
spacious, comfort
Rasdi
6.0
/10
Reviewed 417 week(s) ago
Expedia Group verified review
If the room especially the toilet was clean then the stay would have been exceptionally memorable for us. It spoiled everything. The bathroom design should have considered the showering habits of Asians
Number of reviews per page
20
40
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Overall Ratings & Reviews The Regency Waterfront Hotel
Other sources (31)
7.0
Pleasant
From 31 reviews
Cleanliness
6.8
Room Comfort
7.2
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Regency Waterfront Hotel
Number of reviews per page
20
40
Top reviews
Iskandar
Friends and Family with Children
2.0
/10
Reviewed 310 week(s) ago
Expedia Group verified review
Booking done 3 months before arrival date
arrived at the hotel, hotel already closed/shut down for a couple months according to nearby shop
Should give us an early notice, luckily we are able to get another hotel during this school holiday
Terrible customer service
Verified traveler
6.0
/10
Reviewed 323 week(s) ago
Expedia Group verified review
No reason how to say about
LiewKee
Leisure with Friends
8.0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
Hotel has a small cafe in front of the main entrance selling local food, cakes etc. Nice to gather my group of friends there.
Hotel allowed us to park our cars in their premise ( with security guard ) when we went to island for two nights free of charge.
Unfortunately, the lift was not working when we checked in. So we are not able to stay at higher floor, which should have better view.
Read More
NURHIDAYAH
Friends and Family Family
8.0
/10
Reviewed 330 week(s) ago
Expedia Group verified review
Hotel are nice
Verified traveler
Business and Leisure
8.0
/10
Reviewed 333 week(s) ago
Expedia Group verified review
Overall OK. Except that when I check in, the process are a bit slow. The reception can't find my booking at first. That's the slowest check in process I ever had.
surekah binti bidih
6.0
/10
Reviewed 337 week(s) ago
Hotels.com verified review
bathroom so bad.no hot water.
Zaharah
Friends and Family Family
10.0
/10
Reviewed 337 week(s) ago
Expedia Group verified review
All ok i like it..
Verified traveler
8.0
/10
Reviewed 405 week(s) ago
Hotels.com verified review
All is good accept the bathroom, will become flood when shower
قاسيم
2.0
/10
Reviewed 406 week(s) ago
Hotels.com verified review
Too bad .. the lift is not working.
Verified traveler
6.0
/10
Reviewed 406 week(s) ago
Expedia Group verified review
I was terrible..i need to climb until 4th floor to my room cause the elevator breakdown and hotel management could not give any initiative to help me to bring my dad with strock to the room. I’m very sad when check-out i found service elevator can be use but they said only for staff. This could not be happen because your customer is your achievement if client not happy means your archievement is low!
Read More
Verified traveler
6.0
/10
Reviewed 412 week(s) ago
Expedia Group verified review
slow kitchen service.
good staff
should have iron in the room
TV very bad,perhaps too old
Sungeun
4.0
/10
Reviewed 412 week(s) ago
Expedia Group verified review
The room filled with cigarette smells, no windows broken sink. changed the room only after constant complaint. itin 7317247697197
Verified traveler
8.0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
Great experience during stay. Excellent location, view and staff
Verified traveler
6.0
/10
Reviewed 414 week(s) ago
Hotels.com verified review
No own pool. Got to go to the sport complex,next to the hotel.The receptionist is not friendly.Book a double bed room but got twin bed, saying that no double bed room available at that time.
afar
8.0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
Comfort hotel to stay but please ensure the facilities like water heater is working and the toilet door can be lock.
Verified traveler
2.0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
Hotel look good from outside but totally different when enter the hotel. Very old carpet. Room smells very bad. Air cond not cool. Water heater not function. they should put themselves as a customer. very bad. wont come back.
Hamzah
6.0
/10
Reviewed 414 week(s) ago
Hotels.com verified review
The hotel is quite old.The furniture need refurbishment.The toilet is slippery .The location and the natural environment is fantastic
NUR AFFIQAH
10.0
/10
Reviewed 415 week(s) ago
Hotels.com verified review
Very wide & beautiful room. So comfortable.
Verified traveler
10.0
/10
Reviewed 416 week(s) ago
Hotels.com verified review
spacious, comfort
Rasdi
6.0
/10
Reviewed 417 week(s) ago
Expedia Group verified review
If the room especially the toilet was clean then the stay would have been exceptionally memorable for us. It spoiled everything. The bathroom design should have considered the showering habits of Asians
Number of reviews per page
20
40