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W Kuala Lumpur
Hotels
9.1
/10
Exceptional
376 reviews
What Guests Say About Their Stay
Nur F. E. B. M. N.
9.7
/ 10
the service was superb. very near to klcc just 5 min walking distance. our rooms overlooking klcc 💕
Vijay
10.0
/ 10
Good service. Although we had to ask for our bed sheet to be changed when we checked in as there a small blood stain on the underside of the bedsheet.
Gary
10.0
/ 10
Staff members were amazing! Great service and so friendly. Location was great and rooms were clean and modern.
Gary
10.0
/ 10
This was our second stay.
Staff members still were amazing! Great service and so friendly. Location was great and rooms were clean and modern.
In the Area
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121 Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in W Kuala Lumpur
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W Kuala Lumpur Address: Map & Location
121 Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Discover More About W Kuala Lumpur
Location
W Kuala Lumpur is located in area / city Kuala Lumpur City Centre.
About W Kuala Lumpur
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from W Kuala Lumpur exclusively for you.
W Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at W Kuala Lumpur.
All facilities in W Kuala Lumpur
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Spa
- Garden
- Sauna
- Steam room
- Pool cabanas
- Pool sun loungers
Hotel Services
- Laundry service
- Multilingual staff
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
- Computer station
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Breakfast
General
- Banquet
- Ballroom
- Terrace
Connectivity
- Free WiFi
Nearby Facilities
- Souvenir shop
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in W Kuala Lumpur
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately MYR 137.8 for adults and MYR 68.9 for children
- Rollaway bed fee: MYR 250 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
The following facilities or services will be unavailable from May 26 2025 to December 31 2025 (dates subject to change):
- Spa
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at W Kuala Lumpur | 150 |
Number of floors in W Kuala Lumpur | 23 |
Another facilities in W Kuala Lumpur | Beach umbrella, Outdoor pool, Spa, Garden, Sauna |
Frequently asked question in W Kuala Lumpur
What are available facilities at W Kuala Lumpur?
There are top facilites at W Kuala Lumpur such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at W Kuala Lumpur?
Check-in time at W Kuala Lumpur is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does W Kuala Lumpur provide breakfast?
Yes, W Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of W Kuala Lumpur?
W Kuala Lumpur is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does W Kuala Lumpur have?
W Kuala Lumpur has 23 floors.
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More Reviews from Other Guests in W Kuala Lumpur
Overall Ratings & Reviews W Kuala Lumpur
Traveloka (48)
Other sources (328)
9.2
Exceptional
From 328 reviews
Cleanliness
9.2
Room Comfort
9.0
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews W Kuala Lumpur
Number of reviews per page
20
40
Top reviews
Vijay
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good service. Although we had to ask for our bed sheet to be changed when we checked in as there a small blood stain on the underside of the bedsheet.
Verified traveler
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
It was amazing! Very friendly staffs and great location
Javier Enrique
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Excellent
Gary
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Staff members were amazing! Great service and so friendly. Location was great and rooms were clean and modern.
Gary
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
This was our second stay.
Staff members still were amazing! Great service and so friendly. Location was great and rooms were clean and modern.
Stephanie
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Overall the best hotel experience I ever had in my life.
Catherine
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Super cool hotel with great pool and amazing staff!
Valeriy
Business
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Breakfast is good. 12th floor wet deck bar is awesome. Room is nice. Dinner on half board is terrible - had to go to another restaurant for dinner every day.
Not mentioned prior booking ‘tourist tax’ extra charge was pretty much unexpected, they charged at check out even though we were on a business trip. Petronas towers view was a bonus.
Otherwise is pretty nice.
Read More
Patrick
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
What a great hotel. Modern and stylish. The staff show a genuine interest in you and it’s not put on. It’s literally 2 mins from the petronas towers. The bars are really good (wet deck and flock) with both managers being excellent in service. The cleaning in my room was also phenomenally well done. I’d highly recommend
Lanisi
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Absolutely amazing Staff and service was fantastic. Awesome hotel.
Lanisi
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Impeccable service.Staff were AMAZING. Great location.Awesome hotel would definitely come back😊
Diana
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The best view, lovely staff, great food at the pool bar.
Matt
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great location right next to the Petronas Towers
Lun Kai Felix
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great service from the W Hotel overall, from the front desk, concierge, room service and restaurant wait staff were all attentive and customer oriented. An enjoyable stay overall!
Ling Ling
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
the hotel is so kind to help arrange a little birthday smash cake, balloons and a hand written birthday card in the room for my daughter's birthday. my daughter had a lovely time. THANK YOU SO MUCH W.
the swimming pool and the view over looking the twin tower was stunning! love it! the room was tidy clean, bed is so soft & comfortable, and breakfast was amazing! walking distance to klcc too. recommended
Read More
David
Business
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
It’s not the grandest of entrances to a 5 star hotel, but when you get up to the 8 floor reception I have to say everything is fantastic
The rooms are fab, bed and pillows so comfortable
The service by the staff is as good as anywhere I’ve been
Great pool area with fab views of the towers
Elisa
Leisure with Partner
4.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Staff not well trained on customer experience
Derek
Friends and Family
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Amazing staff. Helped me with my anniversary plans. Best hotel in Kuala Lumpur.
MANISH
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Beautiful nd clean place friendly staff
Nailisha
Leisure with Children
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Amazing service, from front desk to the waiting staff to housekeeping, everyone was just so approachable, helpful and KIND! We will miss this beautiful hotel and the wonderful people we came across during our stay.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews W Kuala Lumpur
Traveloka (48)
Other sources (328)
9.2
Exceptional
From 328 reviews
Cleanliness
9.2
Room Comfort
9.0
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews W Kuala Lumpur
Number of reviews per page
20
40
Top reviews
Vijay
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good service. Although we had to ask for our bed sheet to be changed when we checked in as there a small blood stain on the underside of the bedsheet.
Verified traveler
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
It was amazing! Very friendly staffs and great location
Javier Enrique
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Excellent
Gary
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Staff members were amazing! Great service and so friendly. Location was great and rooms were clean and modern.
Gary
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
This was our second stay.
Staff members still were amazing! Great service and so friendly. Location was great and rooms were clean and modern.
Stephanie
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Overall the best hotel experience I ever had in my life.
Catherine
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Super cool hotel with great pool and amazing staff!
Valeriy
Business
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Breakfast is good. 12th floor wet deck bar is awesome. Room is nice. Dinner on half board is terrible - had to go to another restaurant for dinner every day.
Not mentioned prior booking ‘tourist tax’ extra charge was pretty much unexpected, they charged at check out even though we were on a business trip. Petronas towers view was a bonus.
Otherwise is pretty nice.
Read More
Patrick
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
What a great hotel. Modern and stylish. The staff show a genuine interest in you and it’s not put on. It’s literally 2 mins from the petronas towers. The bars are really good (wet deck and flock) with both managers being excellent in service. The cleaning in my room was also phenomenally well done. I’d highly recommend
Lanisi
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Absolutely amazing Staff and service was fantastic. Awesome hotel.
Lanisi
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Impeccable service.Staff were AMAZING. Great location.Awesome hotel would definitely come back😊
Diana
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The best view, lovely staff, great food at the pool bar.
Matt
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great location right next to the Petronas Towers
Lun Kai Felix
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great service from the W Hotel overall, from the front desk, concierge, room service and restaurant wait staff were all attentive and customer oriented. An enjoyable stay overall!
Ling Ling
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
the hotel is so kind to help arrange a little birthday smash cake, balloons and a hand written birthday card in the room for my daughter's birthday. my daughter had a lovely time. THANK YOU SO MUCH W.
the swimming pool and the view over looking the twin tower was stunning! love it! the room was tidy clean, bed is so soft & comfortable, and breakfast was amazing! walking distance to klcc too. recommended
Read More
David
Business
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
It’s not the grandest of entrances to a 5 star hotel, but when you get up to the 8 floor reception I have to say everything is fantastic
The rooms are fab, bed and pillows so comfortable
The service by the staff is as good as anywhere I’ve been
Great pool area with fab views of the towers
Elisa
Leisure with Partner
4.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Staff not well trained on customer experience
Derek
Friends and Family
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Amazing staff. Helped me with my anniversary plans. Best hotel in Kuala Lumpur.
MANISH
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Beautiful nd clean place friendly staff
Nailisha
Leisure with Children
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Amazing service, from front desk to the waiting staff to housekeeping, everyone was just so approachable, helpful and KIND! We will miss this beautiful hotel and the wonderful people we came across during our stay.
Number of reviews per page
20
40