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Estado de Quintana Roo (8,801 Others)
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Benito Juárez (1,703 Others)
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Beach Palace - All Inclusive
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Beach Palace - All Inclusive
Others
8.4
/10
Very Good
1,028 reviews
What Guests Say About Their Stay
Yang
10.0
/ 10
Relaxing stay at Beach Palace. Friendly staff and delicious food were highlights. Well staffed beach with high variety and quality drinks and food. Excellent location but building itself was somewhat dated.
Sara Beth
10.0
/ 10
The beach was fabulous!!! The food, service and cleanliness were top notch. The property needs some love. It is rundown but does not take away from the other pieces of it that were amazing!! Mono was our favorite. A taco restaurant would be a fantastic addition to the property. We will be coming back after renovations!!
Darlene
10.0
/ 10
Very family friendly, their app is easy to use and kiddos loved the room service.
In the Area
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Blvd Kukulcan Km 11.5, Hotelera Zone, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Beach Palace - All Inclusive
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What's around Beach Palace - All Inclusive
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Blvd Kukulcan Km 11.5, Hotelera Zone, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Discover More About Beach Palace - All Inclusive
Location
Beach Palace - All Inclusive is located in area / city Benito Juárez.
About Beach Palace - All Inclusive
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Beach Palace - All Inclusive exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Beach Palace - All Inclusive.
All facilities in Beach Palace - All Inclusive
Others
Things to Do
- Shops
- Beach umbrella
- Hot tub
- Outdoor pool
- Spa
- Beach towel
- Sauna
- Steam room
- Waterslide
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Rooftop terrace
- Banquet
- Parking
- Terrace
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Family-friendly Facilities
- Kids club
- Children pool
Connectivity
- Free WiFi
- Internet point
Sports and Recreations
- Fitness center
- Game room
Kids and Pets
- Babysitting with surcharge
Transportation
- Valet parking
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Beach Palace - All Inclusive
Important Note
- Airport shuttle fee: USD 26 per person (roundtrip)
- Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
- Laundry fee: USD 315 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property requires a passport at check-in for travelers who are not citizens of Mexico.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Beach Palace - All Inclusive | 287 |
Number of floors in Beach Palace - All Inclusive | 15 |
Another facilities in Beach Palace - All Inclusive | Shops, Beach umbrella, Hot tub, Outdoor pool, Spa |
Frequently asked question in Beach Palace - All Inclusive
What are available facilities at Beach Palace - All Inclusive?
There are top facilites at Beach Palace - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Beach Palace - All Inclusive?
The standard check-in time at Beach Palace - All Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Beach Palace - All Inclusive provide breakfast?
Yes, Beach Palace - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Beach Palace - All Inclusive
Other sources (1,028)
8.4
Very Good
From 1,028 reviews
Cleanliness
8.6
Room Comfort
8.6
Service and Facilites
9.0
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Traveler Reviews Beach Palace - All Inclusive
Number of reviews per page
20
40
Top reviews
Ryan
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Lack of clarity around pricing for additional services.
Christa
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Chun Yan
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The grand palace is better
HuiYan
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very nice and safe place
Nicholas
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This hotel is being shut down in September I believe to be remodeled. It’s old. I’d hold off on stay till the remodel. Staff was great. Food was alright but 5 out of 6 dinners took 90 mins to two hours out of the night so be ready.
Also, cleaning services left our room door open. The hotel confirmed it was their staff that did it. They offered us $70 credit if we signed an NDA agreement. Yeah that’s not cool. Feel like they could have done better than that since they left all of our cash and passports open to anyone. Our room was also located in front of the elevators so many people had acess.
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Nayely
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The servers are really nice and friendly food is the best
Jonathan
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The upgrade didn’t happen
Armen
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
All amazing
Ahmed
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We had a very good experience
Two adults and two kids
Yang
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Relaxing stay at Beach Palace. Friendly staff and delicious food were highlights. Well staffed beach with high variety and quality drinks and food. Excellent location but building itself was somewhat dated.
Sara Beth
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The beach was fabulous!!! The food, service and cleanliness were top notch. The property needs some love. It is rundown but does not take away from the other pieces of it that were amazing!! Mono was our favorite. A taco restaurant would be a fantastic addition to the property. We will be coming back after renovations!!
Monica
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property was old need updating, bugs in my room and limited dining options.
Candie
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Amazing stay. This is coming from someone well traveled. Food is good
Hemavathy
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great place for Vacation
Darlene
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very family friendly, their app is easy to use and kiddos loved the room service.
Yahia
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We just had the most amazing first family vacation at Beach Palace Cancun, and we can’t thank the staff enough for their incredible hospitality!
Our room was always spotless, thanks to the wonderful housekeeping team. The Coffee & Sweet House quickly became our favorite spot—our kids absolutely loved it! The international buffet was decent, but the Italian and Asian restaurants were truly outstanding.
A special shoutout to the beach bar—the atmosphere was fantastic, and the staff was so welcoming. And we can’t forget Joshuan, our incredible waiter at the pool—thank you for everything, my friend! You made our experience even more special.
The kids’ playroom was a huge hit, and the staff there was so friendly and engaging. Every detail of our stay was carefully taken care of, and it made our first trip to Cancun absolutely unforgettable.
The only thing we hated about the place was the 90 minutes presentation at Moon palace grand and the rude staff there that were so rude and insisted on us buying the membership which we didn't want. We were on family vacation not buying stupid memberships!!!! This was the only bad experience we had.
Thank you, Beach Palace Cancun team! We can’t wait to come back!
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Stacy
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The view from our room was amazing. We loved the semi-heated pools. Where the resort falls short is the constant harassment by the sales staff to buy a “membership” which appears to a contract for a time share, the buffet is very small and the food was typically cold, the lack of service when calling for house keeping, fridge replenishment and luggage pick up. Beer at the bars and restaurants is only draft; the fridges have cans but we called for a fridge re-stock and no one ever came. When I say the salespeople are pushy, I mean it. There are about 6 to 8 sales people in the lobby area and we were solicited 6 times in 4 days. We were told the resort is being renovated and it’s definitely due. It’s very run down and the elevators did not meet the necessary requirements for the number of floors and rooms. Expect to wait at least 5 minutes or more for an elevator that is noisy, bumpy and kind of scary.
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Samer
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The beach was amazing. It is one of the best beaches I have been on. That was the highlight of this place.
Tara
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great service, friendly staff, excellent food!
Tracy
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
As soon as you check in they try to upsell you. The staff was great and accommodating. We were unable to easily get reservations for the sit down dining options.
Number of reviews per page
20
40
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