Casa Luca is a accommodation is located at Solidaridad.
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Casa Luca
Service Apartment
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6.0
/10
Pleasant
26 reviews
What Guests Say About Their Stay
Lima
10.0
/ 10
Viajo mucho y pocas veces encuentro un lugar que combine tan bien calidez y comodidad. En Casa Luca me sentí bienvenida desde el primer momento. Todo tiene mucho estilo, la energía del lugar es tranquila y eso hizo que realmente pudiera desconectarme. Para mí, lo más valioso fue sentir que había gente disponible y amable sin ser invasiva. Esa mezcla lo convierte en un alojamiento único.
Clari
10.0
/ 10
Casa Luca me sorprendió en todos los sentidos. Las habitaciones son amplias, limpias y con todos los detalles que necesitas para estar cómoda, desde buena iluminación hasta camas súper cómodas. La ubicación es ideal: cerca de la playa y de los lugares principales. El ambiente es muy tranquilo, perfecto para descansar después de recorrer Playa del Carmen.
In the Area
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Calle 26 Norte entre Avenida 10 y 20, N'142 MZ84 LT21A, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Main Facilities
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Swimming Pool
Parking
WiFi
Casa Luca Address: Map & Location
Calle 26 Norte entre Avenida 10 y 20, N'142 MZ84 LT21A, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Discover More About Casa Luca
General
Near Playa del Carmen Main Beach
Location
With a stay at Casa Luca in Playa del Carmen (Downtown Playa del Carmen), you'll be a 2-minute walk from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach. This aparthotel is 0.4 mi (0.6 km) from Mamitas Beach and 6.1 mi (9.9 km) from Xplor Theme Park.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.2 km / 0.1 mi
Mario Villanueva Madrid - 0.2 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.3 km / 0.2 mi
Super Chedraui Selecto Avenida 10 - 0.4 km / 0.2 mi
Mamitas Beach - 0.6 km / 0.4 mi
Playa del Carmen Main Beach - 0.6 km / 0.4 mi
Calle 12 - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.7 km / 0.4 mi
Calle Corazón - 0.7 km / 0.4 mi
Pier Navega - 0.8 km / 0.5 mi
3D Museum of Wonders - 0.8 km / 0.5 mi
Riviera Gran Casino - 0.9 km / 0.6 mi
Frida Kahlo Museum - 1 km / 0.6 mi
Central Square - 1 km / 0.6 mi
Mercado Playa del Carmen - 1 km / 0.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 36.2 km / 22.5 mi
Cancun Intl. Airport (CUN) - 55.5 km / 34.5 mi
Tulum Intl. Airport (TQO) - 105.6 km / 65.6 mi
Facilities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This aparthotel also features complimentary wireless internet access and tour/ticket assistance.
Business Facilities
Featured amenities include express check-in, express check-out, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Dining
Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Rooms
Make yourself at home in one of the 13 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and minibars, and housekeeping is provided once per stay.
All facilities in Casa Luca
Exterior
Others
Public Facilities
- Parking
- Smoke-free area
- Coffee/tea in lobby
Hotel Services
- Luggage storage
- Express check-in
- Express check-out
Things to Do
- Outdoor pool
- Pool sun loungers
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Terrace
Accommodation Policy & General Information in Casa Luca
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 12:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
Pets
Pets Not Allowed
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General Information
Popular Facilities | Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Casa Luca | 13 |
Another facilities in Casa Luca | Smoke-free area, Coffee/tea in lobby, Luggage storage, Express check-in, Express check-out |
Frequently asked question in Casa Luca
What are available facilities at Casa Luca?
There are top facilites at Casa Luca such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Casa Luca?
Check-in time at Casa Luca is staring from 15:00 - 23:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Casa Luca provide breakfast?
Yes, Casa Luca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Casa Luca?
Casa Luca is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Casa Luca?
Casa Luca has 13 rooms in total.
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More Reviews from Other Guests in Casa Luca
Overall Ratings & Reviews Casa Luca
Other sources (26)
6.0
Pleasant
From 26 reviews
Cleanliness
6.8
Room Comfort
7.8
Service and Facilites
6.4
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Traveler Reviews Casa Luca
Number of reviews per page
20
40
Top reviews
Katie
Leisure with Partner
2.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
I didn’t end up staying… there’s no communication with the owner. Upon arrival, the outside looks abandoned, a local showed us the entrance. There’s no one in the reception area, however, a family member of the owner (Sandra) was there and she helped contact the owner so that we could get in the room. Sandra had to use WD40 so that we could be able to lock and unlock the unit… There’s only one visible ac unit and it wasn’t sufficient to cool the entire unit, so I booked another room at a different hotel. Once we communicated this, we were later told that there was a “hidden” unit in the bedroom. Worst experience I’ve had, especially when you’re trying to show your partner a nice time for their birthday. Not to mention, there’s no pool as advertised in the amenities.
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Isaac
Family
6.0
/10
Reviewed 192 week(s) ago
Expedia Group verified review
Decent for a quick stay
Verified traveler
2.0
/10
Reviewed 284 week(s) ago
Expedia Group verified review
Absolutely HORRIFIC hotel with no communication at all. I was locked outside for almost an hour and couldn't even get in. The appliances are rusty, the room looks NOTHING like this, and is completely different inside.There are much cheaper places for better value in Playa . Whatever you do do not stay here
Also there is no staff on site at all ever for anything. They don't answer the phone when you want a refund- HORRIBLE PLACE!
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Verified traveler
Leisure Family
2.0
/10
Reviewed 286 week(s) ago
Expedia Group verified review
There is a restaurant on the first floor, I stayed on second floor, couldn't sleep because of the noise, you can hear every word of people dinning, you can also hear your next door neighbor snoring, so clear, even washing their teeth or using their bathroom and every word they talked. Many other issues too. I'm not difficult, I stayed in many places, never wrote a bad review and I usually don't complain but this place was too bad. Price is average for the area, is not a matter of cost.
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Shay
Business
6.0
/10
Reviewed 316 week(s) ago
Expedia Group verified review
So there were a few false advertisements that made this place a 3/5 star!
1. The shuttle was not authorized to pick up from the airport the Federales actually pulled me out of the car which was very distressing I ended up having to pay the airport 2000 pesos to take me to Playa
2. The breakfast was not $7mxn there was no standard breakfast at the restaurant below which was excellent by the way just very expensive fruit , eggs,toast was 199pesosno drink included
Upon my arrival my room was not ready for check in and it was not the room I paid for but they had no other rooms,fine after being stranded at the airport because the shuttle was not authorized I had to wait 2.5 hours for the cleaning women to finish cleaning,place was very comfortable, tidy. My room had a sewage stench to it so I kept my door closed until night time. It was from pumping no So there were a few false advertisements that made this place a 3/5 star!
1. The shuttle was not authorized to pick up from the airport the Federales actually pulled me out of the car which was very distressing I ended up having to pay the airport 2000 pesos to take me to Playa
2. The breakfast was not $7mxn there was no standard breakfast at the restaurant below which was excellent by the way just very expensive fruit , eggs,toast was 199pesosno drink included
Upon my arrival my room was not ready for check in and it was not the room I paid for but they had no other ro doubt (there’s a restaurant down stairs)
2. The
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Verified traveler
Business and Leisure Family
6.0
/10
Reviewed 345 week(s) ago
Expedia Group verified review
This property is a small boutique hotel close to 5th Avenue! It is an old property with room situated on three floors, and a narrow stairway to enter the small reception area.
It is located over a restaurant, which does become quite noisy in the evenings, and when they start dragging tables & chairs along the floor when opening and closing!
The room was quite spacious, however the amenities are very dated, and quite sparse. The shower is not very good, and only provided about 2 minutes of hot water and then it was cold. The microwave in the room stopped working after 3 days in the room (only used to heat water for a coffee). The air conditioning was not functioning on the first night, but this was explained to me, and the following day the maintenance guy was coming to repair it.!
The young receptionist that checked me in was very polite & courteous, and was available if required.
For a budget hotel this property is "OK", but there are many other accommodations of better standard located close to this area.
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Cinthia
Leisure Family
4.0
/10
Reviewed 365 week(s) ago
Expedia Group verified review
Loud. Beds were rock hard. WiFi wasn’t always working. Cable went out a couple of times. Pillows and cushions were smelly. The man in charge was nice.
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 390 week(s) ago
Expedia Group verified review
Spacious room for a great price right by 5th Avenue and the beach
Verified traveler
Friends and Family with Partner
6.0
/10
Reviewed 397 week(s) ago
Expedia Group verified review
Very well situated, very clean and totally cheap. Big refrigerator, 2 burners, small sink.
But it’s a 2 stars, not a 3.
Only 2 minutes worth of hot water.
No towels at check in, needed to
No hangers.
The unit 201 is very very dark, but I’m pretty sure the higher levels are brighter.
Not soundproof at all, bring earplugs. Above a lively restaurant, amazing flamenco dancer and guitar player on Friday nights.
Fatima the hostess was lovely.
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Rylee
with Partner
4.0
/10
Reviewed 401 week(s) ago
Hotels.com verified review
I was very disappointed with Casa Luca.Upon arrival, we were told we could not check into the room we originally booked (the penthouse) because the current tenants wanted to stay another night. We had to stay in another room and then move the next day. They gave us a ticket for a free breakfast down the street to accommodate us.The penthouse was pretty bare and needs maintenance. The bathroom smelled like raw sewage constantly so we had to keep the door shut. The hot water was consistent and good. On our second to last night, our neighbors next door told us that they had been robbed in the middle of the night. Their passports, money, and computers were stolen out of the room while they slept. They left later that day. I awoke the next morning to a female hotel worker walking into my room WHILE I was sleeping at 8:40 am. I asked her what she was doing and she told me to it was time to checkout. (She spoke no English) I told her I was not due to check out until the next morning and she left. Even if I was supposed to checkout (which I was not) check out is not until 12 o'clock. My other complaint was that we had a back patio. The door was jammed shut and could not be locked or opened. We asked for the key and never got it. However, the door did crack open enough for a ton of ants to come in under which we then found in our bed. You get two towels for your entire stay. The wifi was not great either, it only worked when sitting outside or in the front room.
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Verified traveler
Leisure
6.0
/10
Reviewed 401 week(s) ago
Expedia Group verified review
I rented the penthouse top floor. Overall it was okay. Would rent again but rather rent elsewhere.
Pros:
- cute appartment with basic kitchenette
- tv in living and bedroom
- great location. 1 minute from 5th ave walking zone, 5min from beach
- no cockroaches
Cons:
- great location right in the center but that comes with loud music and party noise at night
- no elevator
- no speak English
- slow WiFi, poor connectivity. Only had WiFi at the entrance, lost connection inside the room
- no daily housekeeping. Every 3 days only or extra charge. Had to purchase toiletpaper myself after two days.
- not very clean. Found hairs that are not mine everywhere. Avoid looking under your sheets or be horrified.
- room floods with water when it rains. Puddle of water at the entrance every time it rains
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Verified traveler
Leisure with Partner
8.0
/10
Reviewed 404 week(s) ago
Expedia Group verified review
Less than a 5 minute walk to 5th Avenue. Very clean and had a homey feel. Loved it for our first stay in Mexico.
Verified traveler
with Partner
6.0
/10
Reviewed 417 week(s) ago
Hotels.com verified review
The place is above a restaurant, so it is loud at night. The service is good and kind, also the room service. We booked for 4 nights, and then we booked for 2 more nights. The place is good what so ever. Not a perfect place but cheap, you get high value for your money
Jorge
8.0
/10
Reviewed 423 week(s) ago
Expedia Group verified review
Great location the staff was very attentive and helpful. Nice restaurant on the first floor. Very confortable room. I will definitely recommend this place and will book this place next time I come to Playa del Carmen.
Lima
Leisure
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Viajo mucho y pocas veces encuentro un lugar que combine tan bien calidez y comodidad. En Casa Luca me sentí bienvenida desde el primer momento. Todo tiene mucho estilo, la energía del lugar es tranquila y eso hizo que realmente pudiera desconectarme. Para mí, lo más valioso fue sentir que había gente disponible y amable sin ser invasiva. Esa mezcla lo convierte en un alojamiento único.
Read More
Clari
Leisure Family
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Casa Luca me sorprendió en todos los sentidos. Las habitaciones son amplias, limpias y con todos los detalles que necesitas para estar cómoda, desde buena iluminación hasta camas súper cómodas. La ubicación es ideal: cerca de la playa y de los lugares principales. El ambiente es muy tranquilo, perfecto para descansar después de recorrer Playa del Carmen.
Read More
rafael
Business
10.0
/10
Reviewed 244 week(s) ago
Hotels.com verified review
Satisfecho
Ulises
Leisure
2.0
/10
Reviewed 254 week(s) ago
Expedia Group verified review
Aun con la reservación me cancelaron mi estadía, espero no me hagan el cargo por algo que no pude utilizar
Verified traveler
Leisure with Children
8.0
/10
Reviewed 283 week(s) ago
Expedia Group verified review
Buen lugar, excelente ubicación a pocas cuadras de la quinta avenida y de la playa, todo estuvo bien, lo único que no me gustó esque son muchas escaleras y para subir maletas si esta pesadito, pero en gral me agrado el lugar.
Lourdes
Business and Leisure with Partner
6.0
/10
Reviewed 398 week(s) ago
Expedia Group verified review
La ubicación es muy buena. La limpieza del lugar es mala, los sillones huelen mal, el refrigerador, las manijas de las puertas y las sillas estaban pegajosas, cuando quise hacer check out tuve que esperar mas de dos horas a que llegara alguien. En las noches hay mucho ruido en el cuarto, porque al lado hay un restaurante.
Number of reviews per page
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