Casa Maraf Hotel Boutique - Adults Only

Hotels
7.6
/10
Pleasant
176 reviews

What Guests Say About Their Stay

Jeannen
10.0
/ 10
My go to stay every time I go to Cancun. Plutarco is amazing and always super helpful. This site is very close to the nightlife but far enough you can sleep with a quiet environment.
Keely Michelle
10.0
/ 10
I love that each room is themed after different stones. The place was quaint and quiet, nestled in a neighborhood but with easy walking access to the main street where the bus could be taken. There are several restaurants and small shops nearby, including a pharmacy. I always felt safe. The pool is smaller and half covered but it was still a chill spot to hang out. The people who work there are so kind and friendly. They also offer use of their kitchen and have more amenities than they list.
Verified traveler
10.0
/ 10
I would recommend this hotel if you are looking for a cheaper option then a resort stay but something still close to the main hotel zone. The location is perfect as it has stores 5 minutes away and the main beach (playa chac mool ) is only 5 minute drive or 30 minute walk. The hotel itself is very nice staff are friendly I stayed in the blue diamond which was very spacious and had ac and a balcony overlooking the pool . The only negative is there is no door between the toilet and room only covered by the wall.
In the Area
See Map
16, Quetzal, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

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Swimming Pool
WiFi
Staying at Casa Maraf Hotel Boutique - Adults Only is a good choice when you are visiting Benito Juárez.
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Casa Maraf Hotel Boutique - Adults Only Address: Map & Location

16, Quetzal, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Discover More About Casa Maraf Hotel Boutique - Adults Only

Location


Staying at Casa Maraf Hotel Boutique - Adults Only is a good choice when you are visiting Benito Juárez.

About Casa Maraf Hotel Boutique - Adults Only

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

With all facilities offered, Casa Maraf Hotel Boutique - Adults Only is the right place to stay.

All facilities in Casa Maraf Hotel Boutique - Adults Only

Others Casa Maraf Hotel Boutique - Adults Only
Others

Hotel Services

  • Tours
  • Express check-out
  • Front desk
  • Concierge

Things to Do

  • Outdoor pool
  • Romantic proposal packages
  • Beach towel

Public Facilities

  • Smoke-free area
  • Others

Food and Drinks

  • Poolside bar

Connectivity

  • Free WiFi

General

  • Parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Casa Maraf Hotel Boutique - Adults Only

Important Note
  • Airport shuttle fee: USD 145 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Casa Maraf Hotel Boutique - Adults Only
9
Another facilities in Casa Maraf Hotel Boutique - Adults Only
Tours, Express check-out, Front desk, Concierge, Outdoor pool

Frequently asked question in Casa Maraf Hotel Boutique - Adults Only

What are available facilities at Casa Maraf Hotel Boutique - Adults Only?
There are top facilites at Casa Maraf Hotel Boutique - Adults Only such as Swimming Pool, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Casa Maraf Hotel Boutique - Adults Only?
Check-in time at Casa Maraf Hotel Boutique - Adults Only is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Casa Maraf Hotel Boutique - Adults Only?
Casa Maraf Hotel Boutique - Adults Only is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Casa Maraf Hotel Boutique - Adults Only?
Casa Maraf Hotel Boutique - Adults Only has 9 rooms in total.
What do past guests say about Casa Maraf Hotel Boutique - Adults Only?
Casa Maraf Hotel Boutique - Adults Only is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Casa Maraf Hotel Boutique - Adults Only

7.6
Pleasant
From 176 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Casa Maraf Hotel Boutique - Adults Only

Number of reviews per page
20
40
Top reviews
Wilson
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Ok so overall 3.5/5. I arrived and my room wasn’t available. They actually told me it shouldn’t have been available to book because the A/C didn’t work in the room. So they put me in a different room. They were initially trying to charge me the same price even though the room I booked was a bigger suite. The next day they fixed the A/C so we moved to the bigger suite. Also there was a in room jacuzzi that they didn’t tell me wasn’t working until I arrived. I Was still charged full price though It was very quiet and other than the cars in front of the hotel, you would never know there were other guests. They don’t supply small bathing towels or medium face towels so bring your own or stack up on the big ones they do provide (also pool towels) Nobody used the pools but we did. It was cleaned each day. The outside bar is closed. It’s actually not a bar at all. Just a bar structure not a bar service . Hope that makes sense and they didn’t tell us that until we got there. The Hotel is in the hotel zone so it’s close to everything. There are a few shopping and food places close by as well. Bed was comfortable, room temperature was great. Lastly, The water pressure for the showers (both rooms) isn’t great at all.
Read More
Ferdinand
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything excellent
Angella
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The place was clean! There is a mini mart near the hotel and a few decently priced restaurants. There was a lot of space in the room. There is a door to the bathroom (I couldn’t tell in the pictures and was worried about this). The bed is just ok. Overall, we enjoyed staying here!
Jeannen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

My go to stay every time I go to Cancun. Plutarco is amazing and always super helpful. This site is very close to the nightlife but far enough you can sleep with a quiet environment.
Keely Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I love that each room is themed after different stones. The place was quaint and quiet, nestled in a neighborhood but with easy walking access to the main street where the bus could be taken. There are several restaurants and small shops nearby, including a pharmacy. I always felt safe. The pool is smaller and half covered but it was still a chill spot to hang out. The people who work there are so kind and friendly. They also offer use of their kitchen and have more amenities than they list.
Read More
Oscar
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Una propiedad con una bonita ubicación.. con servicios modestos pero según lo que uno requiere... Si bien no es nada extraordinario cumple con lo necesario para estar unos días en movimiento y en tránsito hacia . diferentes lugares. Falló el aire acondicionado y nos cambiaron de habitación lo cual estuvo bien... Un pequeño detalle es que el baño de la habitación no tenía puerta y la privacidad siempre es importante en esta área
Read More
Danylo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was pretty good. But I guess seagull stole my swimming shorts
Jubal
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property was a good budget option if you want to be economical and want to avoid the resorts. It is a good place if you intend to be roaming around the city and will be using the hotel only to crash at night like me. The room given was very spacious enough for 2. It’s nice and quiet and around 20 mins walk to the main happening area. What I did not like about the place was that they did not have someone sitting at the reception 24 hrs and so for any problem I had to call the number listed on Google and then inform the person who picks up who will then communicate it to the guy who is somewhere in the premises. This is a major inconvenience and turn off.
Read More
David
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This is my second stay here the first was in 2019. I really enjoyed it then. This time was a bit rougher, 7 days and no room cleaning. The outside still has the same unfinished rock facade wall from 2019 and the same construction debris. The staff was still very friendly and are the highlight of the place. It is unique and quiet.
Read More
John Emmanuel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Property was fine, food options are sufficient, distance to places of interest are not the greatest but good for a tight budget. Facilities eg. Pool and washroom, and kitchen area can be improved. If youre only here to enjoy most of the day and sleep at night on a budget then this is the place for you.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

I would recommend this hotel if you are looking for a cheaper option then a resort stay but something still close to the main hotel zone. The location is perfect as it has stores 5 minutes away and the main beach (playa chac mool ) is only 5 minute drive or 30 minute walk. The hotel itself is very nice staff are friendly I stayed in the blue diamond which was very spacious and had ac and a balcony overlooking the pool . The only negative is there is no door between the toilet and room only covered by the wall.
Read More
WAYNE
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Not the quietest place , but its good value. safe area. 15-20 min walk to beaches, grocery store. Topaz room needs a new mattress, sagging on the side close to the tv. Wish Topaz room had a min fridge. Strong cool AC, hot water in shower lasts 1 minute then starts to cool. Excellent wifi strength. Pool was maintained every morning, pool lounnge are swept and outdoor furniture kept clean.
Read More
Melvin
icon-Leisure
Leisure
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Gorgeous property..basic rooms. No fridge or microwave. Was woken twice at 7am by a worker knocking on neighbors door for breakfast. Not soundproofed at all. For a basic stay great rates serves its purpose...would rebook in a pinch
Jay
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Very nice place excellent staff, I’ve stayed at 100 hotels in cancun this is one I’m coming back to
Abril
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

El encargado (Plutarco, creo es el nombre) es muy atento y servicial. Siempre al pendiente de lo que se necesita. La propiedad en sí es limpia, cómoda y bien ubicada.
German
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great attitude from staff working at the facility
Ector
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great place
Wendy
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Staff was friendly, property under construction and was not informed. There is no restaurant or kichen to use,the pool was not full and was dirty. Will not be returning.
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Everything was good
Bridget
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

This was the single worst hotel experience I've ever encountered. Since we were in Mexico I was careful to choose a hotel that stated there was English speaking staff, there was not. The room itself was stuffy and had an almost stale towel smell. We opened the windows and turned the fan on the highest setting to air it out. The plumbing to the bathroom sink leaked onto the floor. The shower barely dribbled any water out. We had to keep refilling our water bottle in the sink and pouring it on ourself to wash our hair and body off. One of the bathroom lights did not work and the mirror had rust around it. The towels were old, frayed, and rough. The comforter on the bed was worn thin in areas and had frayed seams. The pool was not kept clean and although it was very hot we absolutely did not want to swim in it. The door to our room was not even sealed, you could see into the hallway. And so you could also hear everyone outside of the room as well. But then! The worst thing of all happened! Some complete stranger swiped a room card to our room, opened the door, and walked right in. While we were in bed! All he said was, "Oh sorry, guess they gave me the wrong room card." Seriously?! We ended up moving furniture to barricade the door shut the rest of the night. But regardless, neither of us were able to sleep. At one point we even considered checking out and just paying for another room somewhere else. It was horrible!
Read More
Number of reviews per page
20
40

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Others 4 Casa Maraf Hotel Boutique - Adults Only

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 176 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Casa Maraf Hotel Boutique - Adults Only

Number of reviews per page
20
40
Top reviews
Wilson
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Ok so overall 3.5/5. I arrived and my room wasn’t available. They actually told me it shouldn’t have been available to book because the A/C didn’t work in the room. So they put me in a different room. They were initially trying to charge me the same price even though the room I booked was a bigger suite. The next day they fixed the A/C so we moved to the bigger suite. Also there was a in room jacuzzi that they didn’t tell me wasn’t working until I arrived. I Was still charged full price though It was very quiet and other than the cars in front of the hotel, you would never know there were other guests. They don’t supply small bathing towels or medium face towels so bring your own or stack up on the big ones they do provide (also pool towels) Nobody used the pools but we did. It was cleaned each day. The outside bar is closed. It’s actually not a bar at all. Just a bar structure not a bar service . Hope that makes sense and they didn’t tell us that until we got there. The Hotel is in the hotel zone so it’s close to everything. There are a few shopping and food places close by as well. Bed was comfortable, room temperature was great. Lastly, The water pressure for the showers (both rooms) isn’t great at all.
Read More
Ferdinand
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything excellent
Angella
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The place was clean! There is a mini mart near the hotel and a few decently priced restaurants. There was a lot of space in the room. There is a door to the bathroom (I couldn’t tell in the pictures and was worried about this). The bed is just ok. Overall, we enjoyed staying here!
Jeannen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

My go to stay every time I go to Cancun. Plutarco is amazing and always super helpful. This site is very close to the nightlife but far enough you can sleep with a quiet environment.
Keely Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I love that each room is themed after different stones. The place was quaint and quiet, nestled in a neighborhood but with easy walking access to the main street where the bus could be taken. There are several restaurants and small shops nearby, including a pharmacy. I always felt safe. The pool is smaller and half covered but it was still a chill spot to hang out. The people who work there are so kind and friendly. They also offer use of their kitchen and have more amenities than they list.
Read More
Oscar
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Una propiedad con una bonita ubicación.. con servicios modestos pero según lo que uno requiere... Si bien no es nada extraordinario cumple con lo necesario para estar unos días en movimiento y en tránsito hacia . diferentes lugares. Falló el aire acondicionado y nos cambiaron de habitación lo cual estuvo bien... Un pequeño detalle es que el baño de la habitación no tenía puerta y la privacidad siempre es importante en esta área
Read More
Danylo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was pretty good. But I guess seagull stole my swimming shorts
Jubal
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property was a good budget option if you want to be economical and want to avoid the resorts. It is a good place if you intend to be roaming around the city and will be using the hotel only to crash at night like me. The room given was very spacious enough for 2. It’s nice and quiet and around 20 mins walk to the main happening area. What I did not like about the place was that they did not have someone sitting at the reception 24 hrs and so for any problem I had to call the number listed on Google and then inform the person who picks up who will then communicate it to the guy who is somewhere in the premises. This is a major inconvenience and turn off.
Read More
David
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This is my second stay here the first was in 2019. I really enjoyed it then. This time was a bit rougher, 7 days and no room cleaning. The outside still has the same unfinished rock facade wall from 2019 and the same construction debris. The staff was still very friendly and are the highlight of the place. It is unique and quiet.
Read More
John Emmanuel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Property was fine, food options are sufficient, distance to places of interest are not the greatest but good for a tight budget. Facilities eg. Pool and washroom, and kitchen area can be improved. If youre only here to enjoy most of the day and sleep at night on a budget then this is the place for you.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

I would recommend this hotel if you are looking for a cheaper option then a resort stay but something still close to the main hotel zone. The location is perfect as it has stores 5 minutes away and the main beach (playa chac mool ) is only 5 minute drive or 30 minute walk. The hotel itself is very nice staff are friendly I stayed in the blue diamond which was very spacious and had ac and a balcony overlooking the pool . The only negative is there is no door between the toilet and room only covered by the wall.
Read More
WAYNE
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Not the quietest place , but its good value. safe area. 15-20 min walk to beaches, grocery store. Topaz room needs a new mattress, sagging on the side close to the tv. Wish Topaz room had a min fridge. Strong cool AC, hot water in shower lasts 1 minute then starts to cool. Excellent wifi strength. Pool was maintained every morning, pool lounnge are swept and outdoor furniture kept clean.
Read More
Melvin
icon-Leisure
Leisure
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Gorgeous property..basic rooms. No fridge or microwave. Was woken twice at 7am by a worker knocking on neighbors door for breakfast. Not soundproofed at all. For a basic stay great rates serves its purpose...would rebook in a pinch
Jay
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Very nice place excellent staff, I’ve stayed at 100 hotels in cancun this is one I’m coming back to
Abril
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

El encargado (Plutarco, creo es el nombre) es muy atento y servicial. Siempre al pendiente de lo que se necesita. La propiedad en sí es limpia, cómoda y bien ubicada.
German
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great attitude from staff working at the facility
Ector
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great place
Wendy
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Staff was friendly, property under construction and was not informed. There is no restaurant or kichen to use,the pool was not full and was dirty. Will not be returning.
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Everything was good
Bridget
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

This was the single worst hotel experience I've ever encountered. Since we were in Mexico I was careful to choose a hotel that stated there was English speaking staff, there was not. The room itself was stuffy and had an almost stale towel smell. We opened the windows and turned the fan on the highest setting to air it out. The plumbing to the bathroom sink leaked onto the floor. The shower barely dribbled any water out. We had to keep refilling our water bottle in the sink and pouring it on ourself to wash our hair and body off. One of the bathroom lights did not work and the mirror had rust around it. The towels were old, frayed, and rough. The comforter on the bed was worn thin in areas and had frayed seams. The pool was not kept clean and although it was very hot we absolutely did not want to swim in it. The door to our room was not even sealed, you could see into the hallway. And so you could also hear everyone outside of the room as well. But then! The worst thing of all happened! Some complete stranger swiped a room card to our room, opened the door, and walked right in. While we were in bed! All he said was, "Oh sorry, guess they gave me the wrong room card." Seriously?! We ended up moving furniture to barricade the door shut the rest of the night. But regardless, neither of us were able to sleep. At one point we even considered checking out and just paying for another room somewhere else. It was horrible!
Read More
Number of reviews per page
20
40