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Dreams Riviera Cancun Resort & Spa - All Inclusive
Others
8.6
/10
Very Good
1,092 reviews
What Guests Say About Their Stay
Braya Maria
10.0
/ 10
Everything was great, the food was delicious, the staff was very friendly and always smiling, the hotel and the rooms were very clean.
Karen
10.0
/ 10
It was beautiful. The staff was kindness in action. LOVE the waiters and waitresses. A big heartfelt thank you to the man at reception.
Richard P.
10.0
/ 10
Excellent resort. We loved the service, the food, the beaches, the restaurants—everything was top-notch.
We look forward to returning soon.
Thank you for everything.
Richard Ron
In the Area
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Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Benito Juárez, Estado de Quintana Roo, Mexico, 77580
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Dreams Riviera Cancun Resort & Spa - All Inclusive
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Dreams Riviera Cancun Resort & Spa - All Inclusive Address: Map & Location
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Benito Juárez, Estado de Quintana Roo, Mexico, 77580
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Discover More About Dreams Riviera Cancun Resort & Spa - All Inclusive
Location
Dreams Riviera Cancun Resort & Spa - All Inclusive is located in area / city Benito Juárez.
About Dreams Riviera Cancun Resort & Spa - All Inclusive
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Dreams Riviera Cancun Resort & Spa - All Inclusive exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Dreams Riviera Cancun Resort & Spa - All Inclusive.
All facilities in Dreams Riviera Cancun Resort & Spa - All Inclusive
Others
Things to Do
- Hot tub
- Outdoor pool
- Poolside bar
- Garden
- Beach towel
- Shops
- Beach umbrella
- Spa
- Health club
- Sauna
- Steam room
- Waterslide
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
- Welcoming drinks
Public Facilities
- Others
- Coffee shop
- Elevator
- Coffee/tea in lobby
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Nightclub
- Snack bar
General
- Rooftop terrace
- Banquet
- Terrace
- Smoking area
- Parking
Business Facilities
- Conference center
- Business center
- Conference room
- Meeting rooms
- Conference rooms
Nearby Facilities
- Hair salon
- ATM/Banking
- Souvenir shop
- Grocery
Family-friendly Facilities
- Kids club
- Children pool
Sports and Recreations
- Fitness center
- Billiard
Transportation
- Valet parking
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Dreams Riviera Cancun Resort & Spa - All Inclusive
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 23:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 23:30 - Before 12:00 |
Available rooms at Dreams Riviera Cancun Resort & Spa - All Inclusive | 486 |
Number of floors in Dreams Riviera Cancun Resort & Spa - All Inclusive | 5 |
Another facilities in Dreams Riviera Cancun Resort & Spa - All Inclusive | Hot tub, Outdoor pool, Poolside bar, Garden, Beach towel |
Frequently asked question in Dreams Riviera Cancun Resort & Spa - All Inclusive
What are available facilities at Dreams Riviera Cancun Resort & Spa - All Inclusive?
There are top facilites at Dreams Riviera Cancun Resort & Spa - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Dreams Riviera Cancun Resort & Spa - All Inclusive?
Check-in time at Dreams Riviera Cancun Resort & Spa - All Inclusive is staring from 15:00 - 23:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Dreams Riviera Cancun Resort & Spa - All Inclusive?
Dreams Riviera Cancun Resort & Spa - All Inclusive is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Dreams Riviera Cancun Resort & Spa - All Inclusive have?
Dreams Riviera Cancun Resort & Spa - All Inclusive has 5 floors.
How many rooms are available at Dreams Riviera Cancun Resort & Spa - All Inclusive?
Dreams Riviera Cancun Resort & Spa - All Inclusive has 486 rooms in total.
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More Reviews from Other Guests in Dreams Riviera Cancun Resort & Spa - All Inclusive
Other sources (1,092)
8.6
Very Good
From 1,092 reviews
Cleanliness
9.2
Room Comfort
9.0
Service and Facilites
9.0
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Traveler Reviews Dreams Riviera Cancun Resort & Spa - All Inclusive
Number of reviews per page
20
40
Top reviews
Daniel
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
They were very attentive to us and took care of us.
Braya Maria
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was great, the food was delicious, the staff was very friendly and always smiling, the hotel and the rooms were very clean.
Karen
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was beautiful. The staff was kindness in action. LOVE the waiters and waitresses. A big heartfelt thank you to the man at reception.
Carrie
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Super nice, has everything you need, lots of fun and loved it all
Crusita
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Overall staff was friendly and tried to be helpful.
Richard P.
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent resort. We loved the service, the food, the beaches, the restaurants—everything was top-notch.
We look forward to returning soon.
Thank you for everything.
Richard Ron
Monique
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The staff was beyond pleasant!! I met a gentleman named Efran who worked at the resort and he went above and beyond with his hospitality!!
Jimmy
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This property isn’t too huge. Everything’s walkable, fairly quiet at night. Food was good. Drinks were typical watered down drinks. Kids loved the kids pool area with slides and other stuff. There were a total of 3 pools. Not many poppin activities going on but some simple, short things at night. Barely saw any bugs at this property. Would recommend to other families.
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Maria Guadalupe
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I appreciate the variety of activities that the hotel offered.
Michael
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Second time staying with dreams resorts. Beautiful property. Plenty to do for adults and kids. Service was great. Normally find things wrong but have to say no issues. Would recommend.
melissa ann
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff was amazing. and very attentive. It was located in a quite area away from the hustle & bustle. No need to go out of the resort, as everything was conveniently located within the resort.
Marchelle
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I went to celebrate my birthday and once i get there it was an amazing experience, German in the front desk he was amazing he make sure our stay was the best, I truly appreciate it. Pablo and martin at the oceana restaurant they did awesome both of them made everything incredible with our romantic dinner at the beach. And also Eric at the front desk who offered us the best experience ever. Thank you guys so much we are so pleased we decided to go to dreams riviera. 100% recommended.
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Wieslaw
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Perfect hotel.
Elizabeth
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We stayed in a plunge pool in the 2 building. It was nice to have your own pool when the sun got too hot. Restaurants were fast and no reservations required. We did have a run in with the fridge not working, but staff diligently tried to fix it. Overall smaller than other dreams resorts, but it is more calm that way
Otto
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Food, Cleanliness and services were top notch, but I was looking also for a nice beach and it was terrible because of the seaweed.
mons
Leisure with Friends
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good: Pools were nice. Rooms were spacious.
Bad: everything else. We were in a family unit-2 adjoining rooms. We booked VIP. Check in staff was incompetent and at night, nasty. We kept getting asked why we booked a large room for 2 people..?
Right after check in- timeshare guy. This was not a discount vacation- why am i talking to this guy?
Alcohol was fake. Concierge was useless. Cabanas are 200 on web and 250 in person. Passport was stolen from room (friend didn't lock it up one day).
All that was bad, but the food was inedible. People walked in and out of the buffet. The "restaurants" were eh. All were hot. All had sticky floors and tables. Everyone asked for tips all day.
Music blaring in courtyard every night until 11pm
The mosquitoes were intense
This is the worst experience I've had at an all inclusive.
We left early
I cannot warn you enough.
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Adela
Leisure Family
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
First time at this property and i didn't recommended at all!
I booked this hotel because pictures in the website looks amazing and two days before my arrival i called the hotel and i ask to the situation with the zargazo at the beach and they lied me!!!
They said no zargazo at all and oh surprise, when i got there, it was no way to go to swim in the beach!
Secondy, they offered me an upgrade with the best suites at the property promised me the best of the best, and i was so unhappy to the room service!
I keep asking for simple things, like water or a simple juice and fruit everyday in my room and the failed to do it!
Food qualyty is really bad, the only thing that saved our trip was the staff, especially the guys at the valet parking, thank you Alfredo for being super nice and helpful with us and the rest of the team!!!
I am sorry but i didn't recommend this hotel at all, too expensive for the poor service, you can get a better hotel for the same price!!!!
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Robert Alec
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff were great and personable.
Everyone remembered the entire families name, drink orders, and were attentive to all.
Antonio was in charge of the activities, and stopped by after his shift to share knowledge of surrounding areas and properties associated with the Dreams to visit next. He was great at getting everyone involved and made the stay fun.
Staying on the VIP had it's benefits including a private beach area and VIP bars both on the beach and in a private lounge that included extra eats and great service from Wilbert inside there. At both bars you can take advantage of premium spirits. Daniella was our waitress by the beach and serviced us throughout our Cabana rentals.
All the staff on the property are attentive and friendly.
Food was good at the restaurants, but not a lot stood out, seems like portions have started to become a bit less.
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Angela
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The resort is very clean and vibrant with activities. The spa does all activities outdoors which added to the serenity. One of our fav stays
Toan
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff is very nice and sweet. Food is amazing and our room is beautiful and clean.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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