H177 Hotel

Staff was friendly, location was great, room was clean.

Excellent location

Nice clean room staff really courteous

Clean hotel,great service, excellent location.

Cerca de los lugares turísticos

Great location for walking, lots of restaurants nearby. Staff super helpful with parking and getting laundry done. Safe area. Room was on the main street so a little loud but not bad.

Muy cerca del Centro

In general the room is clean and with a/c. It was just my husband and I. Staff is Not good. Very rude! When we were checking out they said, “just a minute”. And then he called someone telling them we were checking out. Then waited and the person called him back and said, “all ok”. We were very surprised that they were checking our room before we left for who knows what. So unprofessional and offensive. We have never experienced this before. The guy at the front desk had a very bad attitude and was rude since we checked in and right through the time we checked out. Will definitely not recommend it.

Good

No parking on site

This is by no means a 4-star property —it is at most a 2-star. To begin with, the front desk staff—especially the older guy—are borderline rude. When I arrived at exactly 3 pm and tried to check in, I was told rather rudely that the room was not ready and I had to wait. After 45 minutes waiting in the blistering heat (the lobby opens up to the courtyard and barely has any air conditioning. I asked three times and was told “I already told you the room is not ready and you have to wait. What they call a pool/jacuzzy is a tiny thing with cloudy water —that might barely fit four small adults. The rooms are rather basic and very small, with a window that opens onto an inner hallway! The only saving grace of this place is its location, very close to the main street that has all the bars and restaurants —otherwise, this is just one minute step above a hostel.

The luxury room is windowless…. I thought this was a joke, it wasn’t. The rooms had an overwhelming damp smell also, we did manage to get moved to a room with a window but for the price you pay and the non daylight and damp smelling tiny room you get it was very poor value for money. We booked this hotel as a treat and it really wasn’t.

Walkable to restaurants and beach

Room was good. Beds were very firm. Air conditioning was great. Wifi was good. No issues. We were on the ground floor in room 105. We ended up parking right in front on the street at no charge and no issues. The pool needs attention as the water was cloudy. They offer bread, butter, and jelly for breakfast. As well as coffee and tea. They also have drinking water available.

This property is cheap and well located near the main street. When we booked our room the nicer ones were booked so we got the cheaper option. They must have used the pictures of the nicer rooms in place of actual pictures of the room we got. There was no window except for a small ventilation window in the bathroom. Many of the rooms that we saw with windows went to the inside courtyard, reasonable since this place is in the middle of a city block but it means you can't open your window for fresh air because it just smells like the pool right off the lobby. We didn't have that problem on account of not having a window. The lighting in the room is really harsh and blue at one point we came back, turned on the lights, and my husband said those lights should be illegal. The roof is pretty but there nothing to provide shade during the day. Also, the WiFi was broken the entire time we were there, when asked about it the person at the desk just said sorry it's broken. We asked again later and they gave us access to the office Internet but it didn't reach our room. Bathroom was nice but pretty dark. AC didn't work very well.

The person it’s nice

Modern, clean hotel inside the old walled city. Good location. The pros: very clean room, large, flat-screen television, comfortable bed and the absolute greatest shower I've ever had - a rainshower faucet with strong pressure. The cons: the wifi was out most of the time we were there. They said it was an outside problem, but the wifi worked in the lobby, so that makes me wonder whether it was just poor general service to the rooms. The television signal was spotty. We lost it a couple of times, but they did promptly come to our room to get it working again. No English-language channels, but it is Mexico, after all. No refrigerator or coffeemaker in the room, but they did have coffee in the lobby. Overall, a good value.

H177 Hotel was in an excellent location for us to easily access the Historical area and particularly the restaurants. The beds were comfortable. Due to the style of hotel it took a little getting used to having no windows. It felt closed in. The hotel said it offers pastries in the morning. To me, toast and jam is not pastries. This was disappointing. Otherwise, our stay was satisfactory.

Absolutely thrilled that I booked H177! Excellent location close to the main walking strip with lots of excellent restaurants and bars. The staff were so friendly and helpful and could not be more accommodating! We ended up booking 2 more nights we loved it so much

Friendly helpful receptionists. Clean,comfortable beds,good location. Wi fi very poor . No breakfast pastries as in hotel photo ,sliced white bread to make your own toast instead and urn coffee.