Hotel Hacienda

Hotels
9.0
/10
Exceptional
1,004 reviews

What Guests Say About Their Stay

Mark

10.0
/ 10
A 15+ minute walk to downtown "zocalo" or a 5 minute taxi ride. Very close to a mayor grocery store.

Jayne

10.0
/ 10
Room spotless, no option for do not disturb though which meant the room was unnecessarily cleaned every day. Lovely restaurant, breakfast outstanding and fantastic staff and service. Pool area really nice and only a half hour walk to Centro.

Joel

10.0
/ 10
The rooms were very clean. You can tell they keep up with maintaining the building
In the Area
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Av Eduardo Mata 1918, Oaxaca de Juárez, Estado de Oaxaca, Mexico, 68120

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Hotel Hacienda is a hotel is located at Oaxaca de Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Hacienda Address: Map & Location

Av Eduardo Mata 1918, Oaxaca de Juárez, Estado de Oaxaca, Mexico, 68120
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Lobby Hotel Hacienda
Lobby 2 Hotel Hacienda

Discover More About Hotel Hacienda

General


Near Zócalo

Location


With a stay at Hotel Hacienda in Oaxaca, you'll be within a 5-minute drive of Zócalo and Oaxaca Cathedral. This hotel is 1.7 mi (2.8 km) from Church of Santo Domingo de Guzmán and 3 mi (4.9 km) from Auditorio Guelaguetza.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Pueblos Mancomunados - 0.8 km / 0.5 mi
Convento de Cuilapam - 0.8 km / 0.5 mi
Pochote Organic Market - 0.9 km / 0.6 mi
Benito Juarez Autonomous University of Oaxaca - 1 km / 0.6 mi
Calle Alcalá - 1.2 km / 0.7 mi
Merced Market - 1.3 km / 0.8 mi
Templo de San Agustín - 1.3 km / 0.8 mi
Oaxaca Textile Museum - 1.4 km / 0.9 mi
Museo Textil de Oaxaca - 1.4 km / 0.9 mi
Benito Juarez Market - 1.4 km / 0.9 mi
Oaxaca Craft Market - 1.4 km / 0.9 mi
Mercado 20 de Noviembre - 1.5 km / 0.9 mi
Zócalo - 1.5 km / 0.9 mi
Exconvento de San Pablo - 1.5 km / 0.9 mi
Government Palace - 1.5 km / 1 mi

The preferred airport for Hotel Hacienda is Oaxaca Intl. Airport - 7.4 km / 4.6 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Satisfy your appetite for lunch or dinner at Las Canastas, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar.

Rooms


Make yourself at home in one of the 81 guestrooms. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

All facilities in Hotel Hacienda

Swimming Pool Hotel Hacienda
Swimming Pool
Functional Hall Hotel Hacienda
Functional Hall
Common Space Hotel Hacienda
Common Space
Lobby Hotel Hacienda
Lobby
Accommodation Services Hotel Hacienda
Accommodation Services

General

  • Banquet
  • Ballroom
  • Smoking area
  • Rooftop terrace
  • Parking

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Picnic area
  • Garden
  • Pool sun loungers

Transportation

  • Limited parking
  • Area shuttle

Public Facilities

  • Parking
  • Safety deposit box

Business Facilities

  • Business facilities
  • Conference center

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Poolside bar

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Hotel Hacienda

Check-in/Check-out Time

Check-in:
From 14:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:30 - to 12:00
Available rooms at Hotel Hacienda
81
Number of floors in Hotel Hacienda
2
Another facilities in Hotel Hacienda
Banquet, Ballroom, Smoking area, Rooftop terrace, Laundry service

Frequently asked question in Hotel Hacienda

What are available facilities at Hotel Hacienda?
There are top facilites at Hotel Hacienda such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Hacienda?
Check-in time at Hotel Hacienda is staring from From 14:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Hacienda?
Hotel Hacienda is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Hacienda have?
Hotel Hacienda has 2 floors.
How many rooms are available at Hotel Hacienda?
Hotel Hacienda has 81 rooms in total.
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More Reviews from Other Guests in Hotel Hacienda

9.0
Exceptional
From 1,004 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Hotel Hacienda

Number of reviews per page
20
40
Top reviews
Gilberto
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good hotel walking distance from everything
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A 15+ minute walk to downtown "zocalo" or a 5 minute taxi ride. Very close to a mayor grocery store.
Victor
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The best on every thing
Jorge A
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Got room 1.5hr after check in time. We reserved 3 rooms all same type but one of them was lower category. We had to take that room for 1 night. But we requested a change and hotel gave us a higher end for the rest of our stay. Question is: why they did not give the same 3 rooms from the beginning. What's the purpose of paying to reserve the rooms if the hotel won't honor the request. Maybe they thought people won't complaint and just keep quiet. That's a very low tactic if they do that on purpose. Hope they stop doing that. Therefore I don't think I can recommend them.
Read More
Ricardo
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel, but NO HOT WATER, and limited parking.
Karen
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was clean. The staff at the front desk were super friendly and nice. Just the waiter at the restaurant they have there was rude. He had a bad attitude. Not only did I feel that way but my entire family did. This happened around 10AM on 2/13/2026.
SELENE
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Definitely not recommended for a stay more than 2 days there. Walls are super thin and you can hear everything next door including next door fan making a weird noise all night long. Reason not recommended , it's location is a main busy street and car / honking noise all night long, no option for a room with mini fridge and no mini convenience store available near (maybe 3 blocks away , crossing the busy highway) if you want something simple as a cold water in hot Oaxaca or even a ice machine if you want to keep a cold drink. Room is clean and workers are very nice but just a uncomfortable stay.
Read More
Jayne
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room spotless, no option for do not disturb though which meant the room was unnecessarily cleaned every day. Lovely restaurant, breakfast outstanding and fantastic staff and service. Pool area really nice and only a half hour walk to Centro.
Robert
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Loved the pool. Grounds were well kept. Rooms are fine. A bit dated. Staff were wi derail. Location was pretty good. Restaurant was pricey. I had to use earplugs because of the street and guest noise.
Jeanette
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Spacious room and clean.
Jose Luis
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, and excellent customer service from all the staff.
JIN YOUNG
icon-Leisure
Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Classic pretty but old. My room was close to the main road and it was super noisy and I couldn’t sleep well. Because the window is an old style that doesn’t close completely. Also staffs cannot speak English. I asked a taxi that I can use a credit card, but it wasn’t, so I had to pay more with usd. The location to busy area is also like 20-25mins walk, which is not easy during hot days. The price seems reasonable and building is cute with the pool, but make sure you’re good with above uncomfortable points
Read More
Joel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The rooms were very clean. You can tell they keep up with maintaining the building
Montserrat
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Yes
JAGDISH
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good room and helpful staff Shower was poor performing
Rick
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

solid location
Rick
icon-
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Easy to find, good location and service
Idalia
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This hotel is close to El zocalo,which I found convenient ,the staff was very helpful and they always attended my requests or needs
Claudia D
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We really enjoyed breakfast at the hotel restaurant. The food was fresh and tasty, and the staff kept everything clean and stocked. It was a great start to our day
Sidney
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything was above expectations!!! Will definitely be back next year… ❤️
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Hacienda

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,004 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Hacienda

Number of reviews per page
20
40
Top reviews
Gilberto
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good hotel walking distance from everything
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A 15+ minute walk to downtown "zocalo" or a 5 minute taxi ride. Very close to a mayor grocery store.
Victor
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The best on every thing
Jorge A
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Got room 1.5hr after check in time. We reserved 3 rooms all same type but one of them was lower category. We had to take that room for 1 night. But we requested a change and hotel gave us a higher end for the rest of our stay. Question is: why they did not give the same 3 rooms from the beginning. What's the purpose of paying to reserve the rooms if the hotel won't honor the request. Maybe they thought people won't complaint and just keep quiet. That's a very low tactic if they do that on purpose. Hope they stop doing that. Therefore I don't think I can recommend them.
Read More
Ricardo
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel, but NO HOT WATER, and limited parking.
Karen
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was clean. The staff at the front desk were super friendly and nice. Just the waiter at the restaurant they have there was rude. He had a bad attitude. Not only did I feel that way but my entire family did. This happened around 10AM on 2/13/2026.
SELENE
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Definitely not recommended for a stay more than 2 days there. Walls are super thin and you can hear everything next door including next door fan making a weird noise all night long. Reason not recommended , it's location is a main busy street and car / honking noise all night long, no option for a room with mini fridge and no mini convenience store available near (maybe 3 blocks away , crossing the busy highway) if you want something simple as a cold water in hot Oaxaca or even a ice machine if you want to keep a cold drink. Room is clean and workers are very nice but just a uncomfortable stay.
Read More
Jayne
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room spotless, no option for do not disturb though which meant the room was unnecessarily cleaned every day. Lovely restaurant, breakfast outstanding and fantastic staff and service. Pool area really nice and only a half hour walk to Centro.
Robert
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Loved the pool. Grounds were well kept. Rooms are fine. A bit dated. Staff were wi derail. Location was pretty good. Restaurant was pricey. I had to use earplugs because of the street and guest noise.
Jeanette
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Spacious room and clean.
Jose Luis
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, and excellent customer service from all the staff.
JIN YOUNG
icon-Leisure
Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Classic pretty but old. My room was close to the main road and it was super noisy and I couldn’t sleep well. Because the window is an old style that doesn’t close completely. Also staffs cannot speak English. I asked a taxi that I can use a credit card, but it wasn’t, so I had to pay more with usd. The location to busy area is also like 20-25mins walk, which is not easy during hot days. The price seems reasonable and building is cute with the pool, but make sure you’re good with above uncomfortable points
Read More
Joel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The rooms were very clean. You can tell they keep up with maintaining the building
Montserrat
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Yes
JAGDISH
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good room and helpful staff Shower was poor performing
Rick
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

solid location
Rick
icon-
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Easy to find, good location and service
Idalia
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This hotel is close to El zocalo,which I found convenient ,the staff was very helpful and they always attended my requests or needs
Claudia D
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We really enjoyed breakfast at the hotel restaurant. The food was fresh and tasty, and the staff kept everything clean and stocked. It was a great start to our day
Sidney
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything was above expectations!!! Will definitely be back next year… ❤️
Number of reviews per page
20
40