Hotel Paradise Suites is located in area / city Isla Mujeres.
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Hotel Paradise Suites
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8.6
/10
Very Good
250 reviews
What Guests Say About Their Stay
Larry
10.0
/ 10
13 days here and what a great place. Spotless, well maintained and so close to everything we love on Isla Mujeres! Within metres of Playa Norte. The staff take great pride in maintaining this property and taking care of their guests. Alex, the manager, greeted us on arrival and escorted us to our suite. Room is spacious and included full fridge,, small cooktop and microwave along with basic dishes and utensils. The suite is modern and very clean. The beds are very comfortable, air conditioning keeps things liveable. Loved that linens and towels are monogrammed and the shower is modern, with great pressure. There is a hairdryer and body wash/shampoo provided.
Our only, very minor concern was non-guests wandering through the property and even using the pool! Hard for staff to monitor. We got an excellent off-season rate this time and expect high season is considerably more, but definitely worth it! We’re already looking forward to returning here!
Ray
10.0
/ 10
The location is great. Right next to North Garden Restaurant and right across the street from Snappers and a 2 min walk to the beach. Plenty of shops, bars, restaurants within walking distance. Our room was clean and the staff were helpful. The pool was nice after being at the beach all day. The weightroom had just enough equipment to get a good workout...a little worn out but it served its purpose.
Ciana
10.0
/ 10
I loved this hotel! very peaceful for our honeymoon. definitely would stay again!
In the Area
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Carlos Lazo 14, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400
Main Facilities
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Parking
Fitness center
Luggage storage
Garden
Shops
Express check-out
Hotel Paradise Suites Address: Map & Location
Carlos Lazo 14, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400
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Discover More About Hotel Paradise Suites
General
Near North Beach
Location
With a stay at Hotel Paradise Suites in Isla Mujeres (Centro - Supmza 001), you'll be a 1-minute drive from North Beach and 8 minutes from Shark Beach. This hotel is 4.9 mi (7.9 km) from Punta Sur and 10.8 mi (17.3 km) from Cancun Mall.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Isla Mujeres Cemetery - 0.2 km / 0.1 mi
Miguel Hidalgo - 0.2 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
North Beach - 0.2 km / 0.2 mi
Parador Fotográfico - 0.4 km / 0.2 mi
Faro de Punta Norte - 0.4 km / 0.2 mi
Aztlán Galería - 0.4 km / 0.3 mi
Cocal Beach - 0.5 km / 0.3 mi
Isla Mujeres Ferry Terminal - 0.7 km / 0.4 mi
Garrafon Natural Reef Park - 1.5 km / 0.9 mi
Crayola House - 3.7 km / 2.3 mi
Mundaca House - 5.4 km / 3.4 mi
Shark Beach - 6.4 km / 4 mi
Parque de los Suenos - 6.8 km / 4.2 mi
Joysxee Floating Bottle Island - 7.1 km / 4.4 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 34.8 km / 21.6 mi
Facilities
Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
Business Facilities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 12 air-conditioned rooms featuring kitchenettes with stovetops and microwaves. Rooms have private balconies or patios. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a turndown service and ceiling fans, and housekeeping is provided daily.
All facilities in Hotel Paradise Suites
Entertainment Facility
Fitness Center
Bedroom
In-room Bathroom
Nearby View and Attractions
Things to Do
- TV lounge
- Spa
- Picnic area
- Garden
- Beach towel
- Fitness center
- Shops
- Library
Connectivity
- Free WiFi
General
- Banquet
- Smoking area
- Fireplace in lobby
- Parking
- Terrace
Public Facilities
- Parking
- Safety deposit box
Hotel Services
- Express check-in
- Luggage storage
- Express check-out
- Multilingual staff
- Concierge
Business Facilities
- Computer station
- Business center
Accommodation Policy & General Information in Hotel Paradise Suites
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and debit cards; cash is not accepted
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
Pets
Limited Number Of Pets In Room
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 16:00 - to 11:00 |
Available rooms at Hotel Paradise Suites | 12 |
Another facilities in Hotel Paradise Suites | TV lounge, Spa, Picnic area, Garden, Beach towel |
Frequently asked question in Hotel Paradise Suites
What Time is Check In & Check Out at Hotel Paradise Suites?
Check-in time at Hotel Paradise Suites is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Paradise Suites?
Hotel Paradise Suites is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Hotel Paradise Suites?
Hotel Paradise Suites has 12 rooms in total.
Does Hotel Paradise Suites provide parking?
Yes, Hotel Paradise Suites provides parking. Please confirm details directly with the hotel.
What do past guests say about Hotel Paradise Suites?
Hotel Paradise Suites is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Hotel Paradise Suites
Overall Ratings & Reviews Hotel Paradise Suites
Other sources (250)
8.6
Very Good
From 250 reviews
Cleanliness
8.6
Room Comfort
8.4
Service and Facilites
9.0
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Traveler Reviews Hotel Paradise Suites
Number of reviews per page
20
40
Top reviews
Mateo
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was so good
Shannon
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The bed was comfortable, the AC worked and the water pressure was decent, but no warm/hot water the entire stay. The pool was nice and clean. Staff was only at the front desk the first and last day of our stay. We had to press a ring camera and wait for someone every time we needed fresh beach towels or toilet paper (we started with 3/4 roll of tp in the room). The staff would take pictures of the towels and tp they gave us. They did not clean the room the entire stay. No safe in the room. If the staff and amenities were easier to access we would stay again. Otherwise, we will probably try another hotel next time.
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Cindy
with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Very large room with kitchen. Walking distance to beach. Quiet
Larry
with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
13 days here and what a great place. Spotless, well maintained and so close to everything we love on Isla Mujeres! Within metres of Playa Norte. The staff take great pride in maintaining this property and taking care of their guests. Alex, the manager, greeted us on arrival and escorted us to our suite. Room is spacious and included full fridge,, small cooktop and microwave along with basic dishes and utensils. The suite is modern and very clean. The beds are very comfortable, air conditioning keeps things liveable. Loved that linens and towels are monogrammed and the shower is modern, with great pressure. There is a hairdryer and body wash/shampoo provided.
Our only, very minor concern was non-guests wandering through the property and even using the pool! Hard for staff to monitor. We got an excellent off-season rate this time and expect high season is considerably more, but definitely worth it! We’re already looking forward to returning here!
Read More
Ray
Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The location is great. Right next to North Garden Restaurant and right across the street from Snappers and a 2 min walk to the beach. Plenty of shops, bars, restaurants within walking distance. Our room was clean and the staff were helpful. The pool was nice after being at the beach all day. The weightroom had just enough equipment to get a good workout...a little worn out but it served its purpose.
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Corey
Family
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The shower was awful with water spraying out everywhere but little pressure. Couldn’t even get my hair wet. Toilet wouldn’t flush. I called and they did come and fix the shower and toilet. Ants in the kitchen area. Told them abs I was told it was from rain. WiFi was out for 2 days was told from weather although all the other places we went had wifi. Never came to clean the room. I requested towels and garbage removal. They brought towels but never took garbage. Was told when we got there they would refill the water dispenser but never did that either. Location was good for the beach! Probably would not stay there again.
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Wendy
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The staff was lovely and very attentive when I had questions. Great location- close to the beach and a variety of restaurant's.
Christina
6.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Decent location, but the details need work. I was in no way expecting fancy, and I was not disappointed. Pricey for what you get, though it served its purpose for a last-minute booking over a holiday week. The pool, easy walk to Playa Norte, and a responsive manager are genuine highlights — and the beds are comfortable, assuming you bring your own pillow (the ones provided are essentially decorative rocks).
The bathroom is a design failure: an absurdly tall counter and faucet that turns a simple face wash into a full soaking event. The doorknob fell out of the door. No bedside lamp either, though to their credit, one was brought when asked.
Clean room, streaming services included, but whoever approved the hot pink sheets should reconsider, as it makes you question their cleanliness.
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Ciana
with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
I loved this hotel! very peaceful for our honeymoon. definitely would stay again!
Olga
with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
We loved stay there. Alex and stuff are amazing. Location is amazing. 3 min to the best beach in Isla. Definitely will go back.
Iliana
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Location is incredible, bed was super comfortable, AC was very strong, room felt very spacious, grounds were beautiful, quiet and romantic, and staff super friendly! I loved it so much that I recommended it to my parents who just booked a 12 night stay with you. I will also be back! Thank you!
Hanna
with Partner
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Staff were accommodating. Place and its location is very accessible to restaurants, stalls, and tourist area, especially the beach. You’re 3 to 5 minutes walk to the beach areas, don’t look for a beach front in this hotel.
I recommend that you bring your own toiletries.
Don’t expect for the cleanliness of your room to be a top notch like your 3-5 stars hotel. Overall, it’s a nice place to stay if you’re looking for a homy and chill vibe in the island.
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Patricia
Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
We have found our home on Isla Mujeres. We have been traveling to this island for 25 years. We've stayed at many different places - but the search is over. I am afraid to say this - because there are less than 15 rooms - I want it to stay my little secret BUT I have to say what a fantastic stay we had. Right from the initial contact with Alexander Castellanos, who manages the property, everything went smooth as silk. We stayed in room 11 which was right beside the wonderful pool. We had 2 Queen pillowtop beds. The A/C worked perfectly, there was plenty of hot water for showers and the kitchenette was nice to have. We appreciated the large fridge and the coffee maker. We discovered this property accidentally last year while walking to North Garden for breakfast. This little oasis is tucked in between North Garden and Grill Garden (if you know you know....) and we were hooked at first sight. We enjoyed the very short walk to the beach. The beach club at the end of the road will give you 2 chairs and an umbrella for $450 pesos for the entire day. There is great food for lunch and great drinks for sale right there. Our days consisted of walking to the beach for the morning - until it got too crowded for us - and then coming back to our little sanctuary pool for the rest of the day. There were 4 of us and every day we had the entire pool to ourselves. There were rafts available to use and it was SO relaxing and peaceful. HIGHLY recommend this little gem.
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Seth
with Partner
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Located across the street from Snappers. Staff was very nice, and kept up the grounds. This little place has potential but needs a refresh. Beds were comfy, AC worked well and had hot water in the shower. The pool was clean and in good condition and a nice touch the place.
Con: The internet would not connect to WIFI and checking out was never made clear due to early checkout and language barrier.
Overall I would return to this location...Place has potential
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Chris
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great location steps from North Beach. Quiet, chill vibes on property. Very Zen. Staff are fantastic- thank you Alex and team. Clean rooms and grounds. Would def stay again
Theron
with Friends
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
This place is an absolute gem! A quiet, hidden paradise, steps up the road from Playa Norte, yet secluded from the business of the area. The room itself has air conditioner and a fan, a great bathroom, a water purifier, electric blackout blinds, and a sitting area on the patio. And they provide beach towels, which is a huge bonus. The pool is awesome to hang around in when you need a break from the beach. Many food options and tiendas super close by. Alex is a wonderful communicator who can answer all your questions. They are super flexible and have a wonderful staff. The value for money here is excellent. I would not hesitate to stay here again on my return visit. Thanks so much again Alex and Hotel Paradise Suites!
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Thomas
with Partner
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The key to this place is it’s proximity to the beach, which is a two minute walk away. The pool area and courtyard as a whole provide a nice respite from the busy street outside. The rooms provide basic amenities, and the property is well cared for by an attentive staff. It’s a great value for the price.
Ashley
with Partner
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
We paid an extremely reasonable price for a hotel that was a block from the beach. Alex the property manager was very helpful and accommodating. The pool was very relaxing and we were able to get some nice pics in it!
Plenty of shops near by, and walking distance from EVERYTHING. We got a golf cart the first day but quickly realized we didn’t need it because everything was so close. Very nice and quick breakfast spot right next door.
We loved being able to wake up, grab some breakfast, and then immediately head to the beach! Very pleasant experience.
Just remember this is a very small island! So it came with its own challenges, at no fault to the hotel.
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Michael
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The location was perfect and staff were very friendly. The pool is small but clean. I would definitely return.
Krista
with Children
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
From check in to on site massage and perfectly appointed rooms with a fantastic outdoor area at each unit. It was an excellent stay!
Number of reviews per page
20
40
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