Hotel Park Nilo Reforma

This hotel was perfect. My family and I had a lot of fun at the pool and the neighborhood was beautiful. Jaime was an awesome host.

Buen hotel en buena area

Excelente opción. Ubicado a puntos claves en la ciudad, excelente atención. Cerca de restaurantes y puntos de diversión.

I got one their suites at a pretty decent price off season. I did not get a chance to explore the hotel, but for what I could see it was very nice. The suite itself was gorgeous and spacious. It is modern and tastefully decorated. There is a gym that is open to the public and it’s open late. They do play loud music which can be heard in the room. It’s not loud, but it’s there. That was not a big deal for me. The plan was to explore nearby Chapultepec Park, but my kids mutinied and we ended up just resting in the room, which was also pretty nice. I guess now we have an excuse to come back : )

Great service great area

Outside of the drainage in the bathtub and that the pool doesn't have seat and depends on the sun (which was never when I stayed since trees block the limited sun there was), everything else was alright. The room was large, the amenities were good and the staff was great (unlike other hotels near that area like Laila). Area is great although I'm biased since I grew up in that area.

Friendly staff, parking availability, convenient location.

Stayed in room 501 for 2 weeks. Room is huge and has everything you need. Air con in lounge room and bedroom. Nespresso coffee pod machine. Restaurants on either side of hotel are excellent. Room still gets a lot of street noise even with all windows and vents closed - this didn’t bother us though. Shower barely gets hot and the water pressure is pathetic.

It was great! Rooms really spacious and room service everyday. Great location.

The staff provided exceptional services

Extra comfortable stay

Overall it was a great experience staying in the hotel. We enjoyed the wellness center which included a pool, sauna and classes such as yoga, Zumba and Dancing classes.

Cleanliness is good, rooms are nice, but it was virtually impossible to enter the rooms . I prepaid for 9 nights. The card reader on the door didn't work. Sometimes you had to swipe the card 50 times or so . It got very frustrating, up and down the elevator to get a new card. Repeated requests for a different room fell upon desf ears. Repeated requests for them to fix the door lock went unnoticed. Finally on the 4th night, the power went out. I woke up in the morning and the power was still out, 16 hours later, and still without resolution, i checked out. They still haven't refunded me for the remaining 5 night's. I am awaiting a reply.

Me encanto este hotel es super calmado todo muy limpio y recepción son muy amables

Convenient location. Lots of great food options close by. AC and shower clog took 2-3 asks before it got fixed. Staff that cleaned the room was unprofessional. We came back while our room was being cleaned and found the person just sitting with another person having a casual conversation in the room. Even though we were back they continued to hangout and talk for another 15-20 minutes in the bedroom. Note there are no doors to the bedroom so we can see them. It was weird and a bit rude.

Two room apartment was great with kitchenette

This is our second time staying at this property. Nice rooms and close to where we like to go.

Beautiful with a great gym. Excellent location with many restaurants and bars within minutes walking. Exceptional staff, friendly and professional.

Hotel was great. Great location close to lots of restaurants and cafes. ONLY THING is, there was construction right outside our window and they played their music loud. Awoke at 7am every day to the music and construction noise blaring. The music continued until 8pm nightly. Horrible. I called the front desk and they couldnt do anything about it. :(

Not good.