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Hotel Polanco
Hotels
7.8
/10
Pleasant
442 reviews
What Guests Say About Their Stay
Alicia
10.0
/ 10
Staff is very friendly.
Hotel Polanco is very well located, walking distance to the "zona de Polanco" where there are many restaurants and excellent boutiques. Also, it's walking distance to Metro bus on Reforma an excellent public transportation.
I highly recommend Hotel Polanco
Laura
10.0
/ 10
The receptionist and all staff were very helpful. It is a good place to stay specially if you are by yourself in the city. Many places to walk distance, castle the Chapultepec, Paseo la reforma (great for runners) and the Zoo.
Gregory
10.0
/ 10
Very nice staff and very well located hotel in a very fancy area. Very close to different restaurants and not far from luxury stores. The hotel is very clean, very convenient. Hope to go there again for another stay in Mexico city.
In the Area
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Edgar Allan Poe 8, Col Polanco, Miguel Hidalgo, Mexico City, Mexico, 11560
Main Facilities
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24-Hour Front Desk
Elevator
WiFi
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Available Room Types in Hotel Polanco
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Per room per night (excl. taxes & fees)
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What's around Hotel Polanco
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Edgar Allan Poe 8, Col Polanco, Miguel Hidalgo, Mexico City, Mexico, 11560
Discover More About Hotel Polanco
Location
Staying at Hotel Polanco is a good choice when you are visiting Miguel Hidalgo.
About Hotel Polanco
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Polanco.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Hotel Polanco is the right place to stay.
All facilities in Hotel Polanco
Others
Public Facilities
- Smoke-free area
- Others
- Elevator
Hotel Services
- Laundry service
- Tours
- 24-hour Receptionist
Business Facilities
- Meeting facilities
- Business center
Connectivity
- Free WiFi
General
- Microwave (shared)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Polanco
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 13:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 13:00 |
Available rooms at Hotel Polanco | 71 |
Number of floors in Hotel Polanco | 4 |
Another facilities in Hotel Polanco | Smoke-free area, Others, Laundry service, Tours, 24-hour Receptionist |
Frequently asked question in Hotel Polanco
What are available facilities at Hotel Polanco?
There are top facilites at Hotel Polanco such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Polanco?
The standard check-in time at Hotel Polanco is starting from 15:00 - 00:00 while the latest check-out time is at Before 13:00
More Reviews from Other Guests in Hotel Polanco
Other sources (442)
7.8
Pleasant
From 442 reviews
Cleanliness
8.6
Room Comfort
8.0
Service and Facilites
7.6
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Traveler Reviews Hotel Polanco
Number of reviews per page
20
40
Top reviews
ALAN
Business
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
No hot water on Tuesday, but is in a good location
Mel
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Hotel in a great safe neighborhood. Room was dated, but clean. Walking distance from shops and great restaurants.
Carlos
8.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Housekeeping very nice
Close to a very good restaurant area
Genevieve
Business
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Good price and warm, cozy rooms, with character.
Front desk staff courteous but not very friendly, seem not to like their jobs much.
Slow and intermittent Internet; during videoconferences with clients(!), the connection was lost repeatedly
Alicia
Business and Leisure
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Staff is very friendly.
Hotel Polanco is very well located, walking distance to the "zona de Polanco" where there are many restaurants and excellent boutiques. Also, it's walking distance to Metro bus on Reforma an excellent public transportation.
I highly recommend Hotel Polanco
CRYOLOGISTICS
Business and Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
El staff muy eficiente
Luciano
Business
4.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
I would not recommend to stay here. That’s all I have to say.
L Tania
8.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
You get what you pay for, not a luxurious place for ok for stay, has to go down to get water bottle cos there is staff to bring up
Edward
4.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
At best, this hotel is a bit below average. Our bathroom was postage stamp size. The room wasn't much larger. For sure the location is great, but it goes down hill from there. Adequate, kind of. Impressive? Not.
Laura
Business
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The receptionist and all staff were very helpful. It is a good place to stay specially if you are by yourself in the city. Many places to walk distance, castle the Chapultepec, Paseo la reforma (great for runners) and the Zoo.
LETICIA
Leisure Family
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
great place to stay
Nicole
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Love it
Todd
Business
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Hotel was clean, room was spacious and comfortable. Good location .
Nishani
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Check in was smooth and location is convenient!
Giannandrea
Business
6.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Un poco maleducati e sbrigativi al checkin, hotel vecchio senza alcun servizio, scosiglio
Donald
Business
6.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Convenient and affordable
robert
Leisure with Partner
8.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
Room was very clean, lobby and hallways a little dirty
Gregory
Leisure
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
Very nice staff and very well located hotel in a very fancy area. Very close to different restaurants and not far from luxury stores. The hotel is very clean, very convenient. Hope to go there again for another stay in Mexico city.
Edgar
Leisure with Partner
8.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
The people at the front desk don’t like customers coming from expedia; they complained about loosing money. However, the hotel is very clean and well kept. The location is amazing. So, I do recommend this hotel.
Gunnar
Business and Leisure
2.0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
When I arrived I was told that my reservation was not there, they made me fill out some paperwork and told me they would make another reservation for me. In the end they accepted that they had my reservation with Expedía, but that they would not use it because they charge them commission.
Number of reviews per page
20
40
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