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Kai Tulum
Hotels
9.0
/10
Exceptional
190 reviews
What Guests Say About Their Stay
Shariane
10.0
/ 10
I had a solo beach birthday trip at Kai and it was such a wonderful experience. The beach bungalow is beautiful and I booked the beach front option which was amazing. The service was great and I really enjoyed my meals at the nearby beach restaurant. Highly recommended!
Samuel
10.0
/ 10
I love how this location is very private. It has its private entrance to the jaguar park area. You also have access to golf carts that take you around the area where you can visit the light house, the Mayan ruins and other beaches like Santa Fe. We had the ocean front villa #1. Right in front the beach and near their restaurant Bokoba. Staff was extremely friendly. The waiter Jose went above and beyond for us. He brought us breakfast to our patio a few times. Was very attentive to our needs whether we were in our room. The pool or the beach.
Karen
10.0
/ 10
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)!
We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
In the Area
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Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, Estado de Quintana Roo, Mexico, 77766
Main Facilities
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Swimming Pool
WiFi
Available Room Types in Kai Tulum
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Kai Tulum Address: Map & Location
Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, Estado de Quintana Roo, Mexico, 77766
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Discover More About Kai Tulum
General
Near Playa Paraiso
Location
Located in Tulum (Zona Hotelera), Kai Tulum is steps from Playa Paraiso and a 4-minute drive from Tulum National Park. This beach hotel is 2.7 mi (4.3 km) from Tulum Beach and 5.1 mi (8.1 km) from Tulum Mayan Ruins.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Jaguar Park - 0.1 km / 0.1 mi
Playa Paraiso - 0.1 km / 0.1 mi
Las Palmas Public Beach - 0.6 km / 0.4 mi
Playa Ruinas - 1.5 km / 0.9 mi
Tulum Mayan Ruins - 1.5 km / 1 mi
Temple of the Frescoes - 1.6 km / 1 mi
Temple of the Descending God - 1.7 km / 1.1 mi
Casa del Cenote - 1.8 km / 1.1 mi
Tulum Tower - 2.1 km / 1.3 mi
Jaguar Viewpoint Tulum - 2.2 km / 1.4 mi
Tulum National Park - 2.2 km / 1.4 mi
Acceso al Parque Jaguar - 2.3 km / 1.4 mi
Área de Protección de Flora y Fauna Jaguar - 3.1 km / 1.9 mi
Regional Museum of the Eastern Coast - 3.3 km / 2.1 mi
SFER IK - 3.9 km / 2.4 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 46.4 km / 28.8 mi
Cancun Intl. Airport (CUN) - 122.5 km / 76.1 mi
Facilities
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.
Business Facilities
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
You can enjoy a meal at the restaurant serving the guests of Kai Tulum, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 11 air-conditioned rooms featuring minibars. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
All facilities in Kai Tulum
Swimming Pool
Entertainment Facility
Fitness Center
Common Space
Lobby
Things to Do
- Outdoor pool
- Garden
- Pool sun loungers
Hotel Services
- Luggage storage
- Multilingual staff
- Concierge
Transportation
- Airport transfer
- Bicycle rental
Food and Drinks
- Breakfast
- Snack bar
General
- Parking
- Terrace
Public Facilities
- Smoke-free area
- Safety deposit box
Connectivity
- Free WiFi
Accommodation Policy & General Information in Kai Tulum
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pets
Pets Not Allowed
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General Information
Popular Facilities | Swimming Pool, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Kai Tulum | 11 |
Another facilities in Kai Tulum | Outdoor pool, Garden, Pool sun loungers, Luggage storage, Multilingual staff |
Frequently asked question in Kai Tulum
What are available facilities at Kai Tulum?
There are top facilites at Kai Tulum such as Swimming Pool, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Kai Tulum?
Check-in time at Kai Tulum is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Kai Tulum provide breakfast?
Yes, Kai Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Kai Tulum?
Kai Tulum is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Kai Tulum?
Kai Tulum has 11 rooms in total.
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More Reviews from Other Guests in Kai Tulum
Overall Ratings & Reviews Kai Tulum
Other sources (190)
9.0
Exceptional
From 190 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
9.0
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Traveler Reviews Kai Tulum
Number of reviews per page
20
40
Top reviews
Jamine
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Rude morning waiter at breakfast. He said there was no menu and told us there was omelettes only and no price. When we were shocked to find out the total, he demanded a 15-20 percent tip. The rooms were nice but not as expected. We booked a partial ocean view and had no view at all of the ocean
Chirag
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
No 24 hour shuttle as advertised. Instead get charged double the going rate for airport transfers. No front of staff available after 5pm which is extremely unhelpful and only person on site after this time cannot understand English nor speak it.
Mary
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Loved the room, staff was friendly and beach was gorgeous
Shariane
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
I had a solo beach birthday trip at Kai and it was such a wonderful experience. The beach bungalow is beautiful and I booked the beach front option which was amazing. The service was great and I really enjoyed my meals at the nearby beach restaurant. Highly recommended!
Sheila
Leisure
8.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Beautiful rooms, beautiful property with kind staff, especially Dennis. Gorgeous, but the hotel’s amenities i found were significantly pricier than surrounding hotels, for example a bike rentak here would by $850 mxd conpared to next door where it was $350, their restaurant was gorgeous and loved the food quality, but again significantly higher prices than neighboring spots. I loved my stay here, and loved the convenience- please beware before booking there’s a $450 mxd one time fee to enter the national park and then a daily $120 something fee, which is pretty annoying but part of thr deal for this whole area.
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Samuel
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
I love how this location is very private. It has its private entrance to the jaguar park area. You also have access to golf carts that take you around the area where you can visit the light house, the Mayan ruins and other beaches like Santa Fe. We had the ocean front villa #1. Right in front the beach and near their restaurant Bokoba. Staff was extremely friendly. The waiter Jose went above and beyond for us. He brought us breakfast to our patio a few times. Was very attentive to our needs whether we were in our room. The pool or the beach.
Read More
Sonata
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Very nice, clean boutique hotel. It felt very quiet—almost like we were the only guests staying there, which made for a peaceful, if somewhat slow, atmosphere. The staff was friendly and easily accessible throughout our stay.
A couple of small surprises: they didn’t have a regular cappuccino or Corona beer available. That said, the food was excellent—definitely a step above the neighboring hotels. Overall, a pleasant stay with great service and quality dining. Would recommend it for my family and friends.
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Olga
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Loved it
Karen
Leisure Family
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)!
We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
Read More
John
Leisure
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
We love Kai Tulum. The staff is always amazing and super friendly. The suites are so perfect- it’s like your own little oceanside cottage. Location inside the National Park is ideal for safety. Only negative this trip was the amount of seaweed but that is outside the control of any hotel. We can’t wait to return in the future.
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Jerzy
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
GUSTAVO
Friends and Family with Friends
6.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
We have a nice stay at Kai Hotel. Good place to stay, but we have lots o Dust allergy. After frist night we woke-up and I don’t know why we have many allergy. Another night and same lots of allergy. We decided to look where is coming this allergy and BIG Surprise on top of closest lotsssss of Dust. OMG we don’t know when it was the last time that place was clean. Very bad the hotel is nice but now we taking pilules for allergy. Look the photos that we made.
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Luke
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Simply amazing!!!
Nichol
Leisure
10.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Two things stand out: 1, Romana, the yoga instructor and sound healer, is amazing. I took Yin/Tibetan sound bowls, slow flow, and abs/glutes and each session was amazing. She gives you all of herself, and her physical and spiritual approach is amazing. You do not come across people with her special energetic qualities often. On top of this, the yoga and massage hut is intimate, beautiful and magic. The other thing I loved was the rooms - comfy beds, great little decks, indoor and outdoor showers. I loved the feeling of the rooms. The food is very good too though the music can be a bit counter to the peaceful vibe. - it is nice that this resort and Ikal are right next to each other, to compliment each other.
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Eduardo
with Partner
8.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
Staff was great, but I wish we got more information about Tulum of what to do and where to go. Other than that everything was great
David
Leisure with Partner
6.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
The government started a new program to limit plastic- cans etc.. so on the road to the hotel everyone was stopped by the military and car screened. Massive backups- also we had water bottles and beer for our trip removed from our car.
Brian
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
What a gem! The location is great and if you like the eco-friendly bohemian vibe, you'll love this place. Plus the property is literally on yhe beach. Can't beat this deal.
Would definitely stay again!
Claire
Leisure
8.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Beautiful location and accommodation but the breakfast service let it down.
Stacy K
Leisure Family
8.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Staying within the national park was neat, but you could not bring even a water bottle to the resort. Federal police check your car and trunk every time you travel from town to the resort. The property is beautiful and well kept but the tourist boats are everywhere on the beach in front of the hotel.
John
with Partner
10.0
/10
Reviewed 96 week(s) ago
Hotels.com verified review
We loved Kai. It was a perfect option for my husband and I. I loved the privacy of the individual rooms. And it was a great spot right by the beach. It felt safe, comfortable, beautiful and peaceful/quiet. We ate in the restaurant one night of our stay and the food was good. We would definitely return to stay there again if we are back in Tulum.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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