Moon Paradise

Apartments
6.2
/10
Pleasant
7 reviews
In the Area
See Map
Javier Rojo Gomez, 801, Benito Juárez, Estado de Quintana Roo, Mexico, 77580

Main Facilities

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This accommodation offers:
Outdoor pool
Parking
Elevator
Rooftop terrace
Barbecue
Moon Paradise is a apartment in a good neighborhood, which is located at Benito Juárez.
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Moon Paradise Address: Map & Location

Javier Rojo Gomez, 801, Benito Juárez, Estado de Quintana Roo, Mexico, 77580
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Discover More About Moon Paradise

Location


Moon Paradise is a apartment in a good neighborhood, which is located at Benito Juárez.

About Moon Paradise

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Moon Paradise is a wise choice for travelers visiting Benito Juárez.

All facilities in Moon Paradise

Others Moon Paradise
Others

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Things to Do

  • Outdoor pool
  • Barbecue

General

  • Parking
  • Rooftop terrace

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Moon Paradise

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Available rooms at Moon Paradise
16
Another facilities in Moon Paradise
Others, Smoke-free area, Elevator, Outdoor pool, Barbecue

Frequently asked question in Moon Paradise

What Time is Check In & Check Out at Moon Paradise?
Check-in time at Moon Paradise is staring from 15:00 - 22:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Moon Paradise?
Moon Paradise is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Moon Paradise?
Moon Paradise has 16 rooms in total.
What do past guests say about Moon Paradise?
Moon Paradise is well-known for its Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Moon Paradise

6.2
Pleasant
From 7 reviews
Cleanliness

6.8

Room Comfort

10.0

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Traveler Reviews Moon Paradise

Number of reviews per page
20
40
Top reviews
douglas
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The building was ok. Well located. The room setup was strange with only a tv in the bedroom. The kitchen was sparsely equipped and missing many basics. The biggest issue was the lock off to the attached unit. It was like the door did not exist. We could hear everything including light conversation. Staff was great
Sheena
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The Panoramic Suite at Moonlight Condos (Moon Paradise Apartments) was very basic. Room definitely needs a facelift. Had to ask for change of towels and bedding. Housekeeping services not included in the price. We stayed for two weeks. Would have been nice to have fresh towels and bedding every 3-4 days minimum. Lots of ants in the kitchen area. Could not leave any food items on the counter. Even dried taco chips in a bag attracted ants. Put food in the fridge only. Pools on upper deck were clean. Not heated, but we did sit in the pools a couple of times to cool off in the mid-day sun. Upper deck offers a beautiful view of the beach and ocean. Every day at 2:00 live music can be heard from the Diving Bar which is very close by. All quiet at the Diving Bar no later than 4:30 pm. Walk to Chedraui (grocery store) takes 15 minutes. Nice to walk along the beach or the road to the town square. WIFI very weak. Constantly dropping off. Generally our room at Moonlight Condos was okay, but very basic. Disappointed housekeeping services were not included, considering the price we paid for the room. Isa at reception was very helpful. She took care of our every request. Thank you, Isa!
Read More
catrin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Communication was great with manager. She returned my messages very quickly. The condo had everything required for a week stay but you had to buy more water, as only one jug provided. Also, the barbecue was very rusty and unsafe to use. The elevator is manual and we were aware of that but I chose to use the stairs as it appeared unsafe. We needed a little later checkout time and this was accommodated. The other name for this building is moonlight condos and more reviews can be found there.
Read More
Christopher
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

We never got instructions how to check in no one could find the place including multiple taxi drivers. The place is advertised as moon paradise but it is actually called Moonlight condos here in Mexico so it is impossible to find the place. We spent hours trying to check in, but there is no office anywhere in sight and we never saw any employee. We found a local person on the street that helped us find the place. There were no instructions to check out. Everything about the place is very nice for the price But again communication is horrible and not being able to find the place due to the incorrect name was completely miserable and a total disaster
Read More
Geanene
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Awesome place. Can’t wait to return.
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Moon Paradise

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.2
Pleasant
From 7 reviews
Cleanliness

6.8

Room Comfort

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Moon Paradise

Number of reviews per page
20
40
Top reviews
douglas
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The building was ok. Well located. The room setup was strange with only a tv in the bedroom. The kitchen was sparsely equipped and missing many basics. The biggest issue was the lock off to the attached unit. It was like the door did not exist. We could hear everything including light conversation. Staff was great
Sheena
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The Panoramic Suite at Moonlight Condos (Moon Paradise Apartments) was very basic. Room definitely needs a facelift. Had to ask for change of towels and bedding. Housekeeping services not included in the price. We stayed for two weeks. Would have been nice to have fresh towels and bedding every 3-4 days minimum. Lots of ants in the kitchen area. Could not leave any food items on the counter. Even dried taco chips in a bag attracted ants. Put food in the fridge only. Pools on upper deck were clean. Not heated, but we did sit in the pools a couple of times to cool off in the mid-day sun. Upper deck offers a beautiful view of the beach and ocean. Every day at 2:00 live music can be heard from the Diving Bar which is very close by. All quiet at the Diving Bar no later than 4:30 pm. Walk to Chedraui (grocery store) takes 15 minutes. Nice to walk along the beach or the road to the town square. WIFI very weak. Constantly dropping off. Generally our room at Moonlight Condos was okay, but very basic. Disappointed housekeeping services were not included, considering the price we paid for the room. Isa at reception was very helpful. She took care of our every request. Thank you, Isa!
Read More
catrin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Communication was great with manager. She returned my messages very quickly. The condo had everything required for a week stay but you had to buy more water, as only one jug provided. Also, the barbecue was very rusty and unsafe to use. The elevator is manual and we were aware of that but I chose to use the stairs as it appeared unsafe. We needed a little later checkout time and this was accommodated. The other name for this building is moonlight condos and more reviews can be found there.
Read More
Christopher
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

We never got instructions how to check in no one could find the place including multiple taxi drivers. The place is advertised as moon paradise but it is actually called Moonlight condos here in Mexico so it is impossible to find the place. We spent hours trying to check in, but there is no office anywhere in sight and we never saw any employee. We found a local person on the street that helped us find the place. There were no instructions to check out. Everything about the place is very nice for the price But again communication is horrible and not being able to find the place due to the incorrect name was completely miserable and a total disaster
Read More
Geanene
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Awesome place. Can’t wait to return.
You’ve read all the top reviews.
Number of reviews per page
20
40