Ocean Riviera Paradise All Inclusive

manager Fernando was very attentive and friendly. He helped to solve all the issues. The food in the restaurant was tasty, but a bit salty. The room was cleaned

It was awesome to stay there. Great staff, rooms were very clean. My room was on the top flour and it was hard to get it cool. AC could have been a little better

Restaurants by reservation food was amazing, buffet was average

Did not have all restaurants open you have to figure out when one was open and would not close down figure out what was open next so that you could get a meal the buffet did not have a lot of selection

Had an amazing time at Ocean Riviera Paradise. Food, drinks, and service were all excellent—all staff going above and beyond to provide the best experience. Shout out to Lisandro, our concierge, for ensuring we had everything we needed to make our stay perfect :-). If I had to nitpick, we had some problems with our rooms AC and the restaurants were uncomfortably warm.

My stay at Ocean Riviera Paradise All Inclusive was a wonderful and relaxing experience. The resort is spacious, clean, and beautifully landscaped, making it a perfect getaway spot. The variety of restaurants and bars meant there was always something new to try, and the food was generally very good, especially the à la carte options. The beach area was well-maintained, and the pools were a great place to unwind with plenty of loungers and entertainment. What stood out most was the range of amenities and activities offered—everything from shows and water sports to a bowling alley and coffee shop. The staff were friendly and hardworking, especially the entertainment team who kept things lively throughout the day. I also appreciated the family-friendly sections as well as quieter areas for adults, making it a good balance for different types of travelers. Check-in was a bit slow, and there were occasional delays in room service. Some areas of the resort felt a bit understaffed during peak times, especially at the buffet. Additionally, while the resort is large and offers a lot, it can feel spread out and sometimes required quite a bit of walking or waiting for a shuttle. Overall, I had a great time and would recommend Ocean Riviera Paradise for couples, families, or groups looking for a fun and relaxing all-inclusive experience.

I had an amazing stay at Ocean Riviera Paradise in Playa del Carmen! The resort was beautiful, with clean, spacious rooms and a variety of pools and restaurants to enjoy. The staff was friendly and helpful, and the. There were plenty of activities and entertainment options, making it the perfect spot for both relaxation and fun. I highly recommend it to anyone visiting Playa del Carmen.

Our trip was amazing!

Outstanding service by staff. Clean rooms. Amazing restaurant diversity and food quality.

Great vacation location, not a party resort but very social and friendly atmosphere.

We stayed in a Privilege swimout room and thoroughly enjoyed it. I honestly don't feel there was a need for a butler other than booking reservations and getting our pool floats blown up though. The Privilege beach was a huge disappointment due to the fact that even though it's roped off they allow outsiders to constantly walk around and bug you about different things - selling sunglasses, hair braiding, vapes, etc. The reservation required food was excellent, Sakura being our favorite. The buffet was bland and nothing special. The Privilege restaurant had a nice buffet, nicer than the main one. None of us cared for our lunch at the Privilege restaurant. The steakhouse was good, as was the Italian restaurant. The vendors selling items in the main plaza on Saturday evenings were a complete sham. They sell the exact same things that are for sale in the gift shop, only twice the price. Unfortunately, two people in our group already purchased from the vendors before realizing the exact items were half the price in the gift shop. Entertainment was lacking, although the first night they had someone playing the guitar and he was excellent. The following two evenings were Spanish singing and dancing. Lots of people enjoyed it but we had no clue what they were saying so we didn't stay to watch. Karaoke was entertaining. The resort is huge so plan on walking quite a bit. The water area for children looked really nice for families that bring little ones.

every thing is average , limited access to pools unless you parches a higher area witch did not show on the site .

They stay was good. They upgraded us to a swim up room which was nice . Alcoholic drinks were not strong unless you tip them. Tip for guests- Next day of your check in , you will receive a chit slid through the door stating sorry we missed you yesterday and asking you to go to the lobby to collect your coupon. It’s a trap to sell you a vacation package. You loose 90 mins of your stay talking to a sales person who will walk you around the property, take away your breakfast time and then if you don’t sign up for the TIMESHARE package , make you feel guilty that we wasted their time. Initially they sales team will speak nicely to you and say all they need is 90 mins of our to show around the property and in return they promised a trip to downtown, a bottle of tequila and a pendant . I never got my tequila bottle as they kept saying you need to talk to the person who promised and I could never find that person . This was the most annoying part about the stay . But rest was decent .

The buffet was not very good.

Amazing food great people and drink options

I was not happy that upon my arrival the amount for the 3rd room changed because I called in way before our arrival to ask that we be near each other. When I called to make this request the representative did not indicate there would be an additional charge. This was a surprise to us upon our arrival. And it was a hefty charge of almost a $500 difference. The bedrooms have a very odd odor that is not pleasing as you walk into the room. We were very happy with the food however the reservations process is not user friendly. We were only able to get into The Steakhouse during the stay. They do not have a jacuzzi area unless you are an associate. My husband was not able to relax in a jacuzzi after excursions. Certain areas are off limits.

Everything is great!! the food, the room, the staff and everything else!

The food on the buffet was meh, but the rest was pretty good. Staff was friendly and helpful.

Overall a very good all inclusive resort, restaurants are very good and buffet is above average for an all inclusive. Staff is excellent and very friendly, a shout out to Rosa our butler for our stay! Resort is just the right size and very walkable and has frequent trolly service to make things even easier. Beach is not for those who are coming to swim in the ocean and walk the beach as it is very narrow and full of seaweed but is perfect for just lounging in the sun. If the Pez Villa restaurant on the beach was turned into a breakfast and lunch buffet we would have never left the beach area! Overall a very enjoyable and relaxing vacation and would return to this resort.

Room was alright could have been better, it was Li