Search Hotels
Hotel
/
Mexico (35,890 Others)
/
Estado de Quintana Roo (10,337 Others)
/
Isla Mujeres (366 Others)
/
Hotel Riu Palace Costa Mujeres - All Inclusive
See Other Accommodations in Isla Mujeres
See All Photos
Hotel Riu Palace Costa Mujeres - All Inclusive
Others
8.6
/10
Very Good
1,195 reviews
What Guests Say About Their Stay
Magali
10.0
/ 10
It was our 3rd stay sat the hotel over the course of 4 years., and we will certainly return again.
We love all: the beach, the waterpark, the food, the room and some drinks (slushed drinks serve at the pools are too sweet and lack flavor in our opinion)
The major cons for is it's that the hotel is the far from all visits and the farest away on Costa Mujeres that means a earlier pick up and later drop off laking long day on the road.
Yogita
10.0
/ 10
The attention the staff was giving all the guests and prompt service was exceptional also attentive to the cleanliness of the hotel, dining areas and grounds.
Adnan
10.0
/ 10
Perfect resort for adults and families. Very clean and well maintained property. Lots of entertainment and activities. Great restaurants and buffet. Staff was very friendly and helpful. Spacious rooms with all the conveniences. Best beach in Cancun. We will be back soon!
In the Area
See Map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Isla Mujeres, Estado de Quintana Roo, Mexico, 77400
Main Facilities
See more
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
See more
Available Room Types in Hotel Riu Palace Costa Mujeres - All Inclusive
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Hotel Riu Palace Costa Mujeres - All Inclusive
Discover More Places
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Isla Mujeres, Estado de Quintana Roo, Mexico, 77400
Discover More About Hotel Riu Palace Costa Mujeres - All Inclusive
Location
Hotel Riu Palace Costa Mujeres - All Inclusive is located in area / city Isla Mujeres.
About Hotel Riu Palace Costa Mujeres - All Inclusive
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Riu Palace Costa Mujeres - All Inclusive exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Hotel Riu Palace Costa Mujeres - All Inclusive.
All facilities in Hotel Riu Palace Costa Mujeres - All Inclusive
Others
Things to Do
- Waterpark
- Beach umbrella
- Outdoor pool
- Poolside bar
- Barbecue
- Garden
- Spa
- Beach towel
- Health club
- Steam room
- Waterslide
- Beach sun loungers
- Pool sun loungers
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Porter
- 24-hour Receptionist
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Nearby Facilities
- Souvenir shop
- Grocery
- Hair salon
- ATM/Banking
General
- Smoking area
- Parking
Family-friendly Facilities
- Kids club
Transportation
- Limo or town car service
Business Facilities
- Computer station
Sports and Recreations
- Fitness center
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Riu Palace Costa Mujeres - All Inclusive
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 23:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 23:30 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Riu Palace Costa Mujeres - All Inclusive | 670 |
Number of floors in Hotel Riu Palace Costa Mujeres - All Inclusive | 5 |
Another facilities in Hotel Riu Palace Costa Mujeres - All Inclusive | Waterpark, Beach umbrella, Outdoor pool, Poolside bar, Barbecue |
Frequently asked question in Hotel Riu Palace Costa Mujeres - All Inclusive
What are available facilities at Hotel Riu Palace Costa Mujeres - All Inclusive?
There are top facilites at Hotel Riu Palace Costa Mujeres - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Riu Palace Costa Mujeres - All Inclusive?
The standard check-in time at Hotel Riu Palace Costa Mujeres - All Inclusive is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
Does Hotel Riu Palace Costa Mujeres - All Inclusive provide breakfast?
Yes, Hotel Riu Palace Costa Mujeres - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Riu Palace Costa Mujeres - All Inclusive?
Hotel Riu Palace Costa Mujeres - All Inclusive is a 4.0-star hotel.
How many floors does Hotel Riu Palace Costa Mujeres - All Inclusive have?
Hotel Riu Palace Costa Mujeres - All Inclusive has 5 floors.
See All
More Reviews from Other Guests in Hotel Riu Palace Costa Mujeres - All Inclusive
Other sources (1,195)
8.6
Very Good
From 1,195 reviews
Cleanliness
9.2
Room Comfort
8.2
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Riu Palace Costa Mujeres - All Inclusive
Number of reviews per page
20
40
Top reviews
Yasmin
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We had a few issues with this hotel. First, we had two rooms booked under the same
Viktor
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great place for family
Tiffany
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Upset that property doesn’t have a shuttle from the airport unless you book through the resort. Also lounge chairs are pool were difficult to find.
Brent Dwayne
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great place relaxing
Norbe
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
this is a beautiful hotel, and super nice personal
Magali
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was our 3rd stay sat the hotel over the course of 4 years., and we will certainly return again.
We love all: the beach, the waterpark, the food, the room and some drinks (slushed drinks serve at the pools are too sweet and lack flavor in our opinion)
The major cons for is it's that the hotel is the far from all visits and the farest away on Costa Mujeres that means a earlier pick up and later drop off laking long day on the road.
Read More
Yogita
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The attention the staff was giving all the guests and prompt service was exceptional also attentive to the cleanliness of the hotel, dining areas and grounds.
Helen
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We have traveled to many RIUs before and never experienced rude staff but there’s a
Adnan
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Perfect resort for adults and families. Very clean and well maintained property. Lots of entertainment and activities. Great restaurants and buffet. Staff was very friendly and helpful. Spacious rooms with all the conveniences. Best beach in Cancun. We will be back soon!
Cary
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great place over all. If you are looking for a one and done kind of place and dont want to have to think about anything on your trip but relaxing this is definitely the place to go.
The Ocean water is absolutely stunning as well. So blue!
Todd
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Incredibly clean resort. Staff and service were great. The beds are 5 inches narrower than a regular full-sized bed, and that was a major problem. Also, the shower stall empties into the main room; you will need to ask for a room divider, unless you want to step out of the shower and directly into the main room
Shydia
Leisure with Children
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This property was beautiful! The only reason I did not give a perfect rating is because our hotel bathrooms weren’t the cleanest. There were residue on the walls and toilet seats. I ended up cleaning the room myself! Also , on our second night there , we returned to our room with the beds straightened, the towels and rags restocked, which was all good until we learned that house keeping made a bowel movement in our room and never flushed or cleaned the toilet afterwards. It was just there for us to discover when we returned! I was completely disgusted!!! This review is strictly on our most recent stay. I will absolutely return to this resort but, the housekeeper/keepers who serviced our room before and during our stay can be better. Also, the resort should consider wristbands that open the doors as we found it very difficult to get in and out our rooms trying to search for a key.
Read More
Catherine Frances
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Beach is beautiful, food mediocre, never any pool lounges available even though no one ever sits in their reserved seats. Not alot of entertainment throughout the day.
Vladimir
Leisure with Children
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
nice staff
Andriy
Business Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Everything was really good, little bit far from city, and roads conditions, but is it not hotels problems. Is it new aria for resorts.
NA
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It was one of the most enjoyable trips I had
Riu hotel has provided excellent hospitality service
anwer
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Friendly
David P
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room was poorly built and horribly designed. Very small as well. There is a bathtub in the middle of the room with zero privacy. It looked IKEA stuff. The outside design very empty and not a lot of trees. Very plain and boring. Not worth the money!
FARAZ
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
They need to change their head chef, but everything else was perfect.
Daniel
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great stay! Beach was amazing.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Isla Mujeres
About Traveloka
Facebook
Instagram
Youtube
Copyright © 2025 Traveloka. All rights reserved