Sole Suites

Hotels
8.2
/10
Very Good
170 reviews

What Guests Say About Their Stay

Samuel

10.0
/ 10
I really love the space and the size of the room. And the staff was amazing.

Denys

10.0
/ 10
Our stay way great. You have to understand, the hotel is located in the busy area, so if you want a quiet place, it is not the case. Although, the music didn’t bother me or my family much. We had a nice sleep. However, you are in the center of everything, tour buses pick up area, beach is 3 min away, lots of restaurants, walmart is 10 min walk and you get two rooms with a kitchen. There was hot water with good pressure all the time and free wifi, but somewhat spotty, The staff was generally ok, but could be more polite and nicer in my opinion. Overall, I think this is a great option for the money and I give it 5 stars despite those minor details.

Harold Daniel

10.0
/ 10
Safe to walk around and shop at so many stores ! Dinning fresh fish caught earlier that day or a taco, just steps form Sole Suites! I like to cook my own breakfast so the kitchen was fun to use! With a pharmacy,7/11 and message across from your hotel Nightlife 5 yes five dance clubs with in staggering distance! Couples and singles straits and guy! something for all! Oh fishing, From the front door walk to the left then first turn Right 30 or 40 m to the water take a camera!
In the Area
See Map
1ra Avenida Norte, Entre Calle 12 y 14, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Sole Suites is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Sole Suites Address: Map & Location

1ra Avenida Norte, Entre Calle 12 y 14, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Location


Sole Suites is located in area / city Solidaridad.

About Sole Suites

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sole Suites.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Sole Suites is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Sole Suites is the right place to stay.

All facilities in Sole Suites

Others Sole Suites
Others

General

  • Parking
  • Smoking area
  • Parking (surcharge)
  • Terrace

Things to Do

  • Outdoor pool
  • Beach towel
  • Pool sun loungers

Public Facilities

  • Others
  • Safety deposit box
  • Elevator

Hotel Services

  • Porter
  • 24-hour Receptionist

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sole Suites

Important Note
  • Covered self parking fee: MXN 250 per day
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 4000 per stay
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Sole Suites
20
Another facilities in Sole Suites
Parking, Smoking area, Parking (surcharge), Terrace, Outdoor pool

Frequently asked question in Sole Suites

What are available facilities at Sole Suites?
There are top facilites at Sole Suites such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Sole Suites?
Check-in time at Sole Suites is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Sole Suites?
Sole Suites is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Sole Suites?
Sole Suites has 20 rooms in total.
What do past guests say about Sole Suites?
Sole Suites is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Sole Suites

8.2
Very Good
From 170 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Sole Suites

Number of reviews per page
20
40
Top reviews
Nita Shiv
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was next to night clubs. Loud noise until 2pm every day made it hard to sleep
Judi
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Kitchen was minimally stocked, you could do simple meals. No can opener or oven equipment. Dishes were chipped and not a full set of anything
Ivania
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very cool and nice place
Víctor Omar Sánchez
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The installation is really good, however they will charge extra for parking and they will charge an extra cleaning fee; it’s not too expensive just be careful with the towels. Keep that in mind :)
Richard
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

First the positives : The 1 bedroom room had plenty of room, a view of the street, a balcony (with no chairs so useless), air-cons worked well, conveniently located near the main "5th" Ave restaurants, shops and bars. Now the negative : the bar half a block away BLASTED MUSIC every night until 3AM so any attempt at sleep was futile. In fairness, at check-in, I was offered either a room towards the back of the place which was smaller with no balcony but a bit quieter OR a larger room with a balcony (no chairs) but noisier. I chose the larger room thinking ear plugs would fix the loud music....NO SO!
Read More
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Always stay here
Samuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I really love the space and the size of the room. And the staff was amazing.
Karen
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

It was nice. Close to everything. Shopping, dinner. Safe for families.
Lourdes
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

There was old food in the refrigerator, when we got there at the glass, sliding doors were open, therefore, mosquitoes were in the apartment
jesus fernando
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Pool was not ready for most of the week and pool area need renovations
Lisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The apartment is very spacious, and has two bathrooms which is great. But as we were on the main floor, there was no outside sitting area or place to dry swim suits and towels. It was otherwise very comfortable.
william francis
icon-Leisure
Leisure
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Accommodations were ok. The hotel is in a noisy neighborhood. Lots of music at night. Would have also appreciated a heads up on the construction next door. I found it more annoying , especially when on the top floor at the pool. Also the pool water was cloudy most of the time. Needs more attention. A few more chairs on the roof would be nice also.
Read More
Denys
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Our stay way great. You have to understand, the hotel is located in the busy area, so if you want a quiet place, it is not the case. Although, the music didn’t bother me or my family much. We had a nice sleep. However, you are in the center of everything, tour buses pick up area, beach is 3 min away, lots of restaurants, walmart is 10 min walk and you get two rooms with a kitchen. There was hot water with good pressure all the time and free wifi, but somewhat spotty, The staff was generally ok, but could be more polite and nicer in my opinion. Overall, I think this is a great option for the money and I give it 5 stars despite those minor details.
Read More
Zbigniew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Location is perfect. Close to all attractions of Playa del Carmen. Nice beach was 10 minutes walk. 5 Av just next Av. For me only bad thing was party from 9PM to 3 AM with tremendously loud music from clubs on 5 AV. I had to use ear plugs to sleep.
Patrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Nice roof but something missing there
Harold Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Safe to walk around and shop at so many stores ! Dinning fresh fish caught earlier that day or a taco, just steps form Sole Suites! I like to cook my own breakfast so the kitchen was fun to use! With a pharmacy,7/11 and message across from your hotel Nightlife 5 yes five dance clubs with in staggering distance! Couples and singles straits and guy! something for all! Oh fishing, From the front door walk to the left then first turn Right 30 or 40 m to the water take a camera!
Read More
Jan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We enjoyed the room! Everything was very clean. Female desk staff not the friendliest. Not sure why the coffee supply was low and no washcloths.
Ron
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We liked that the black curtain in the bedroom provided excellent coverage, making the room great for sleeping. Unfortunately, due to very loud nightclubs in the area, the rooms on the front sleep are impossible to sleep in. Fortunately the back rooms are very quiet, so a move to one of them solved that problem. But then there was no balcony to sit on. The pool and area was very small but well maintained. Umbrellas would have been a very welcome addition, as it gets very hot on the roof.
Read More
Natalie
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Bare bones hotel with no color or character. The pool is about the size of a bathtub and there are no pretty areas to sit and relax. The lighting in the apartment was harsh and there is only overhead lighting. But the worst part of all is the bar nearby that plays extremely loud and extremely awful music from 8pm to 3am every night. We checked out early and found a much more pleasant hotel.
Read More
Natalie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Location is convenient. However hotel is close to biggest clubs in Playa del Carmen very loud music playing from 11pm to 4am and currently there is construction right next door. Staff was good. Cleanliness was good.
Number of reviews per page
20
40

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Others 4 Sole Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 170 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sole Suites

Number of reviews per page
20
40
Top reviews
Nita Shiv
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was next to night clubs. Loud noise until 2pm every day made it hard to sleep
Judi
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Kitchen was minimally stocked, you could do simple meals. No can opener or oven equipment. Dishes were chipped and not a full set of anything
Ivania
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very cool and nice place
Víctor Omar Sánchez
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The installation is really good, however they will charge extra for parking and they will charge an extra cleaning fee; it’s not too expensive just be careful with the towels. Keep that in mind :)
Richard
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

First the positives : The 1 bedroom room had plenty of room, a view of the street, a balcony (with no chairs so useless), air-cons worked well, conveniently located near the main "5th" Ave restaurants, shops and bars. Now the negative : the bar half a block away BLASTED MUSIC every night until 3AM so any attempt at sleep was futile. In fairness, at check-in, I was offered either a room towards the back of the place which was smaller with no balcony but a bit quieter OR a larger room with a balcony (no chairs) but noisier. I chose the larger room thinking ear plugs would fix the loud music....NO SO!
Read More
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Always stay here
Samuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I really love the space and the size of the room. And the staff was amazing.
Karen
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

It was nice. Close to everything. Shopping, dinner. Safe for families.
Lourdes
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

There was old food in the refrigerator, when we got there at the glass, sliding doors were open, therefore, mosquitoes were in the apartment
jesus fernando
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Pool was not ready for most of the week and pool area need renovations
Lisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The apartment is very spacious, and has two bathrooms which is great. But as we were on the main floor, there was no outside sitting area or place to dry swim suits and towels. It was otherwise very comfortable.
william francis
icon-Leisure
Leisure
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Accommodations were ok. The hotel is in a noisy neighborhood. Lots of music at night. Would have also appreciated a heads up on the construction next door. I found it more annoying , especially when on the top floor at the pool. Also the pool water was cloudy most of the time. Needs more attention. A few more chairs on the roof would be nice also.
Read More
Denys
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Our stay way great. You have to understand, the hotel is located in the busy area, so if you want a quiet place, it is not the case. Although, the music didn’t bother me or my family much. We had a nice sleep. However, you are in the center of everything, tour buses pick up area, beach is 3 min away, lots of restaurants, walmart is 10 min walk and you get two rooms with a kitchen. There was hot water with good pressure all the time and free wifi, but somewhat spotty, The staff was generally ok, but could be more polite and nicer in my opinion. Overall, I think this is a great option for the money and I give it 5 stars despite those minor details.
Read More
Zbigniew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Location is perfect. Close to all attractions of Playa del Carmen. Nice beach was 10 minutes walk. 5 Av just next Av. For me only bad thing was party from 9PM to 3 AM with tremendously loud music from clubs on 5 AV. I had to use ear plugs to sleep.
Patrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Nice roof but something missing there
Harold Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Safe to walk around and shop at so many stores ! Dinning fresh fish caught earlier that day or a taco, just steps form Sole Suites! I like to cook my own breakfast so the kitchen was fun to use! With a pharmacy,7/11 and message across from your hotel Nightlife 5 yes five dance clubs with in staggering distance! Couples and singles straits and guy! something for all! Oh fishing, From the front door walk to the left then first turn Right 30 or 40 m to the water take a camera!
Read More
Jan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We enjoyed the room! Everything was very clean. Female desk staff not the friendliest. Not sure why the coffee supply was low and no washcloths.
Ron
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We liked that the black curtain in the bedroom provided excellent coverage, making the room great for sleeping. Unfortunately, due to very loud nightclubs in the area, the rooms on the front sleep are impossible to sleep in. Fortunately the back rooms are very quiet, so a move to one of them solved that problem. But then there was no balcony to sit on. The pool and area was very small but well maintained. Umbrellas would have been a very welcome addition, as it gets very hot on the roof.
Read More
Natalie
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Bare bones hotel with no color or character. The pool is about the size of a bathtub and there are no pretty areas to sit and relax. The lighting in the apartment was harsh and there is only overhead lighting. But the worst part of all is the bar nearby that plays extremely loud and extremely awful music from 8pm to 3am every night. We checked out early and found a much more pleasant hotel.
Read More
Natalie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Location is convenient. However hotel is close to biggest clubs in Playa del Carmen very loud music playing from 11pm to 4am and currently there is construction right next door. Staff was good. Cleanliness was good.
Number of reviews per page
20
40