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Novotel Ulaanbaatar
Hotels
8.6
/10
Very Good
141 reviews
What Guests Say About Their Stay
Laurie
10.0
/ 10
Room was great: nice amenities and very clean. Gym facilities were clean with well-maintained equipment. Breakfast buffet had a good selection and was fresh. Staff was pleasant and helpful.
John
10.0
/ 10
Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.
josephine
10.0
/ 10
Excellent customer service!
Air-conditioning working!
Very clean and bed very comfortable.
In the Area
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Baga Toiruu 6, Th Khoroo, Ulan Bator, Ulaanbaatar, Mongolia, 14201
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Novotel Ulaanbaatar
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Novotel Ulaanbaatar Address: Map & Location
Baga Toiruu 6, Th Khoroo, Ulan Bator, Ulaanbaatar, Mongolia, 14201
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Discover More About Novotel Ulaanbaatar
General
In Ulaanbaatar (Downtown Ulaanbaatar)
Location
With a stay at Novotel Ulaanbaatar, you'll be centrally located in Ulaanbaatar, just a 5-minute walk from Migjid Janraisig Sum and 5 minutes by foot from National University of Mongolia. This hotel is 0.3 mi (0.5 km) from Dashchoilon Khiid and 0.4 mi (0.7 km) from Mongolian Natural History Museum.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Migjid Janraisig Sum - 0.4 km / 0.3 mi
National University of Mongolia - 0.4 km / 0.3 mi
Dashchoilon Khiid - 0.5 km / 0.3 mi
Sukhbaatar Square - 0.7 km / 0.4 mi
Government Palace Garden - 0.7 km / 0.4 mi
Mongolian Natural History Museum - 0.8 km / 0.5 mi
Sükhbaatar Square - 0.8 km / 0.5 mi
National Museum of Mongolia - 1 km / 0.6 mi
Government Palace - 1 km / 0.6 mi
Chinggis Khan Statue - 1 km / 0.6 mi
Mogolian National Modern Art Gallery - 1 km / 0.6 mi
Central Tower - 1.1 km / 0.7 mi
Mongolian National Artists Union - 1.1 km / 0.7 mi
Central Museum of Mongolian Dinosaurs - 1.1 km / 0.7 mi
Chinggis Khan Garden - 1.2 km / 0.7 mi
The nearest major airport is Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 48.3 km / 30 mi
Facilities
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.
Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Dining
Enjoy Regional cuisine at JADE GARDEN, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Rooms
Make yourself at home in one of the 192 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
All facilities in Novotel Ulaanbaatar

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby
Hotel Services
- Laundry service
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Smoke-free area
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Things to Do
- Indoor pool
- Sauna
- Steam room
- Pool sun loungers
General
- Banquet
- Ballroom
- Reception hall
- Lockers
Transportation
- Limited parking
Food and Drinks
- Snack bar
Connectivity
- Free WiFi
Business Facilities
- Conference center
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Novotel Ulaanbaatar
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
12:00 - 11:30
Check-out:
Before 12:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Pets
Pets Not Allowed
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General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 12:00 - 11:30 - to 12:00 |
Available rooms at Novotel Ulaanbaatar | 192 |
Another facilities in Novotel Ulaanbaatar | Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Novotel Ulaanbaatar
What are available facilities at Novotel Ulaanbaatar?
There are top facilites at Novotel Ulaanbaatar such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Novotel Ulaanbaatar?
Check-in time at Novotel Ulaanbaatar is staring from 12:00 - 11:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Novotel Ulaanbaatar?
Novotel Ulaanbaatar is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Novotel Ulaanbaatar?
Novotel Ulaanbaatar has 192 rooms in total.
Does Novotel Ulaanbaatar provide parking?
Yes, Novotel Ulaanbaatar provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Ulaanbaatar
Overall Ratings & Reviews Novotel Ulaanbaatar
Other sources (141)
8.6
Very Good
From 141 reviews
Cleanliness
9.2
Room Comfort
9.0
Service and Facilites
9.0
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Traveler Reviews Novotel Ulaanbaatar
Number of reviews per page
20
40
Top reviews
Nancy
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The room itself was fine and comfortable. However, I was disappointed with the breakfast arrangement. What was advertised as a buffet breakfast was changed to a plated meal delivered to the room, which did not meet expectations.
Another issue was the very low water pressure in the shower, which made it inconvenient to use.
On a positive note, the staff were very accommodating, polite, and helpful throughout the stay, which was appreciated.
Read More
Laurie
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Room was great: nice amenities and very clean. Gym facilities were clean with well-maintained equipment. Breakfast buffet had a good selection and was fresh. Staff was pleasant and helpful.
Dulamjav
Business and Leisure Family
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Overall good.
Kanami
Leisure
4.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
The room, the staff, the service, everything was perfect, until I had the worst stomachache I had in the last few decades after drinking a coke from the room fridge. It pains me to put down a 2 star review, but you can understand how this was a horrible way to end the journey with my flight coming up the next day. I was in excruciating pain for more than 10 hours, stomach pain + diarrhea + throwing up. The reason I’m absolutely certain it was the coke is because of the timing, there were little to no solids in my stomach when I threw up, and the fact I stayed with the nomads for the last week eating freshly butchered goat and had absolutely no stomach issue!
Anyone who’s thinking of staying, don’t worry the people and the facility is amazing. Just don’t be lazy like I was and buy it from a store, wipe the can, or don’t drink anything from the fridge at all…
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Verified traveler
Business
8.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
I plugged my phone In To charge to The lamp by the bed. It only charges when the lamp is on. Dangerous my phone died right after my alarm went off. If I’d got snooze I would have over slept cuz my phone wasn’t charging.
John
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.
Eugene
8.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Easy walk from Sukhbaatar Square
josephine
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Excellent customer service!
Air-conditioning working!
Very clean and bed very comfortable.
josephine
Leisure
4.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
On June 22, 2025, Staff not transparent regaring air-conditioning not working on my day of check in from a long flight.. When i presented the problem, they made me feel like i didnt know how to turn on the a/c .I was finally moved to another room and still had same problem. Then did they admitted the air-conditioning was an ongoing problem in the hotel.
On Juyl1, 2025, I checked in again after my last day of tour. The room a/c wasn't working again. I had to go down to front desk and ask for a/c to be checked. Then did they only inform
me a/c wasn't working. The front desk manager stated it was not their fault! but the hotel's fault.
I asked for a portable fan. The Manager said they will provide the portable a/c when available and could not guarrantee an availability.
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Joshua
Business
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Always a nice stay, with very friendly and professional staff. Nicely designed modern rooms, and nice facilities. I just seem to have a hard time getting the room to be comfortably cool for sleeping at night. I'll most likely be back the next time I'm in Ulaanbaatar, as it is a very convenient location.
Steven
Business and Leisure
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!
Joshua
Business
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Laurie
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
William
Business with Friends
8.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
The staff was very responsive and patient as we struggled through language
Jeremy A
Business
8.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Albert
Leisure
8.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
I was on 16th floor, which was nice but WIFI didn’t work, I had to come to the lobby to use WiFi, also phone in the room never worked
Steph
Business
6.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Excellent staff, poor upkeep.
First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning.
Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful.
Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade).
Overall rooms are spacious and comfortable but dated.
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Tamás
Business
8.0
/10
Reviewed 99 week(s) ago
Hotels.com verified review
The hotel was generally good, the price included breakfast, which was also acceptably enough. The only small issue was with the water pressure, which was quite low on the 9th floor.
dina
Leisure with Partner
10.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
Verified traveler
6.0
/10
Reviewed 103 week(s) ago
Hotels.com verified review
The sound of sewage is very loud. Day and night. Cleaning is also just so so
Number of reviews per page
20
40
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