Dar el Mathaf

We appreciated that the receptionist met us out on the street when we got out of the taxi and walked us to the riad. The AC and WIFI worked great in our room and we liked hanging out on the upstairs terace in the mornings and evenings. Breakfast is at 9 am and consisted of coffee and traditional bread products and toppings. We enjoyed out stay!

Good location.

I was staying here a couple of days as I needed to attend court with my fiancée as part of the marriage process. The woman who works at the property is lovely! Looks after her guests and the location is convenient. Right inside the old city near Bab bouljoud. Breakfast provided is also a delightful traditional Moroccan one.

Friendly staff. Close to the heart of medina and also taxi station

The bedroom offered was run down and the hotel needs a good refurbishment. Place was very difficult to find and I didn't felt safe in the area.

A really great place that is very near to the main medina. Lovely host, quiet, clean cosy room and a very tasty breakfast. I'll definitely stay here next time!

Super service! A very quick response to arrange a pick up from a late night flight (on FB messenger), even so we were warmly welcomed with mint tea and. The room was fine but if you want to sleep in it might be better to be higher up rather than 'in' the reception / breakfast area. Everybody was really nice, and the breakfast is good, even for vegans, with freshly squeezed juice and nice coffee. Location-wise it's also good, especially for when you first arrive, as it's not too far in to the maze, and also an easy walk to the bus station.

The staff is very friendly but we felt we got less value compared to similarly priced Riads around Morocco. The beds were extremely hard, the room was dirty, and we were shocked that the toilette is in the bathroom. There was also a smell of still water from the bathroom that was very uncomfortable. This place has a very pleasant rooftop, though. To me this felt more like a bargain hostel than a hotel.

The staff was extremely helpful and welcoming. Nabil and staff took the time to chat with us during check-in, recommended places to see and restaurants for dinner. One of the days they were sharing a meal together and asked us to join in and try! Food was absolutely delicious. Our breakfast spread was Moroccan dishes which included freshly squeezed orange juice, mint tea, coffee, msemen, beghrir, croissants along side cheese, butter, honey and jams. The place will likely be a bit noisier during busier times of the year because you can hear people walking in the alley outside. Perhaps that's the case because our room was on the ground floor.

Clean room, we had air-conditioning for heating the room as it was cold when we stayed. No toiletries in the bathroom although when we asked for it they gave us

Run by siblings in their family home, I felt super welcome here. Excellent service, excellent breakfast, excellent ambiance and excellent location. Highly recommend

I loved this Riad! The room had enough space. The AC worked perfectly! The bathroom was clean. The lovely ladies that work there were very attentive to our needs. We would totally come back to this Riad!

The lady who received us was sooo helpful and nice. She tried to make us feel comfortable and pleased with suggestions of where to eat and visit. My only complaint is that our air conditioner didnt work so we couldnt sleep very well and the tv didnt work either. Since they dont have reception 24 hours we couldnt complain. Our room was #5.

Family owned property with a warm feeling and excellent food.

The riyad is very very close to the blue Gate and the beginning of the Medina of Fez. The Riyad itself is very nicely decorated with typical Moroccan style. The breakfast was very good and the people at the reception Hasna and Sana are extremely nice and friendly and so was the owner of the house. The only downside are the high steps which is slightly uncomfortable for those not fit, and over 55 years. But this is a typical Riyad. and this is the real Morocco. I would definetely recommend it to anyone who is looking for a decent place, for a decent price with a Maroccan flair.

The washroom in the room is super smelly. We can smell it even with the bathroom door closed and the shower door can not be closed properly. There is water everywhere. Also, there is no cleaning service if you stay for two nights continuously.

Great location and the woman at the desk was very helpful. Good local breakfast

I stayed in three sifferent raids. If I were to return, this is the one I would stay at again. The raid is small but the staff wae super helpful and kind. They speak English which was so helpful. Upon arrival I got a brief history of the riad and important information for navagating the medina. They arranged excursions for me that I enjoyed. This did not happen at the other riads I stayed at. That extra personal touch makes a huge difference in one’s stay.

At night I tried to go out of the hotel to eat out, but I could not open the entrance door with my key by any means. I repeatedly called the contact number but there was no reply. After a while three Moroccan women happened to get down the stairs. I talked to them and they tried to open the door with my key, but in vain. They kindly called the hotel owner and the responsible person was coming here to solve the problem soon. I waited alone in a dark lobby for as many as two hours, but no one came to help me. Consequently, I could eat nothing. A cold water shower ruthlessly pierced the hungry traveler. Next morning a hotel guy appeared but even he couldn't open the door with my key no matter how many times he might try. He said the receptionist would come here at 9 a.m. to change the keys. Nevertheless, she was late for as many as 30 minutes, not caring how badly the customer suffered. Unbelievably, she went so far as to make a self-centered, violent remark that I, a customer, should have waited and asked some other guest to open the door last night. Additionally, she flatly refused my refund request for cancellation fee for additional stays and passed the buck to me, shelving this hotel's terribly slow support. I have never experienced such a sloppy, obnoxious service in any other hotel.

Endroit bien situe à besoin de plus de propreté. Vétusté au niveau des chambres. La qualité du matelas et de l'oreiller laissait à désirer. Wifi de bonne qualite a l espace accueil mais quasi inexistant dans les chambres. Ménage à revoir et problème à signaler au niveau de l’eau chaude : débit non régulier. Aux premiers abords, Hasnaa la gérante est plutôt sympa mais pensez à vérifier votre règlement et éviter de payer des taxes imaginaires… Faites le lien entre le paiement demandé sur Hotels.com et le prix annoncé sur place. Petit déjeuner simple mais tardif à partir de 9h. Pas de cuisine sur place mais possibilité de restauration (des plats réchauffés probablement acheté au snack du coin) Autre information : malgré mes multiples relances sur place et après mon départ aucune preuve de règlement ne m’a été fourni donc si besoin est ne comptez pas dessus. Dernière remarque mon fils, à ma grande surprise, a été sollicité pour faire les taches de la femme de chambre a savoir distribué le papier toilette aux résidents sur place et faire une course à l’épicerie du client. Il reste malgré tout un client …