El Fenn

Hotels
9.6
/10
Exceptional
158 reviews

What Guests Say About Their Stay

Joan

10.0
/ 10
Another fantastic stay at El Fenn. This property is beautiful, every corner you turn there’s another delight in store. The rooftop bar is buzzy and fun. Would be great if they served non alcoholic beer but otherwise a truly wonderful experience.

Melinda

10.0
/ 10
Absolutely my new favorite hotel. The architecture and interiors of El Fenn are outstanding, and the service is amazing. We arranged airport pickup in advance, then escorted directly to the hotel which is convenient to all restaurants and sights within the Medina. We arrived early (like 7am) and as our rooms were not yet available, we enjoyed breakfast on the rooftop and after a tour of the property, were given a large suite to rest and freshen up. The staff was always available and were helpful to arrange a car service, hammam appointments, a tour guide, and answer all of our questions. Our room was comfortable and clean, and especially cozy with a small fire every evening before bed. The children had a smaller room, but it also had a fireplace, large bathroom, and the WiFi was excellent (teenagers). They have thought of all the little details at El Fenn that make a hotel experience exceptional.

Anthony Gin-Ping

10.0
/ 10
Exceptional staff, spotless rooms, and standout rooftop with Atlas views. Effortless luxury in Marrakech’s heart—already plotting a return!
In the Area
See Map
2 Derb Moulay Abdellah Ben Hezzian, Bab el Ksour, Medina, Marrakesh, Marrakesh-Safi, Morocco, 40000

Main Facilities

See more
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
El Fenn is located in area / city Marrakesh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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El Fenn Address: Map & Location

2 Derb Moulay Abdellah Ben Hezzian, Bab el Ksour, Medina, Marrakesh, Marrakesh-Safi, Morocco, 40000
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Exterior El Fenn
Exterior 2 El Fenn

Discover More About El Fenn

General


Near Jemaa el-Fnaa

Location


A stay at El Fenn places you in the heart of Marrakech, within a 10-minute walk of Jemaa el-Fnaa and Koutoubia Mosque. This luxury hotel is 0.7 mi (1.1 km) from Le Grand Casino de La Mamounia and 1.1 mi (1.7 km) from Marrakech Plaza.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Dar el Bacha Palace - 0.1 km / 0.1 mi
Artisanal Craft Center Marrakech - 0.3 km / 0.2 mi
Cyber Park - 0.4 km / 0.2 mi
Koutoubia Mosque - 0.5 km / 0.3 mi
Mouassine Mosque - 0.5 km / 0.3 mi
Souk of the Medina - 0.5 km / 0.3 mi
Mouassine Fountain - 0.5 km / 0.3 mi
Ensemble Artisanal - 0.5 km / 0.3 mi
Le Jardin Secret - 0.5 km / 0.3 mi
The Secret Garden Medina Marrakech - 0.6 km / 0.3 mi
Jemaa el-Fnaa - 0.6 km / 0.3 mi
Mouassine Museum - 0.6 km / 0.4 mi
Souk Laghzel - 0.6 km / 0.4 mi
Souk El Bahja - 0.6 km / 0.4 mi
Bab Doukkala Mosque - 0.6 km / 0.4 mi

The nearest major airport is Menara Airport (RAK) - 5.8 km / 3.6 mi

Renovations


This property is closed from August 1 2026 to August 25 2026 (dates subject to change). The property will be renovating from June 26 2026 to July 31 2026 (completion date subject to change). The following areas are affected:

  • Spa

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

Dining


Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.

Rooms


Make yourself at home in one of the 41 individually decorated guestrooms, featuring minibars and espresso makers. Rooms have private furnished balconies or patios. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in El Fenn

Swimming Pool El Fenn
Swimming Pool
Entertainment Facility El Fenn
Entertainment Facility
Common Space El Fenn
Common Space
Accommodation Services El Fenn
Accommodation Services
Exterior El Fenn
Exterior

Things to Do

  • Romantic proposal packages
  • Spa
  • Outdoor pool
  • Garden
  • Shops
  • Library
  • Barbecue
  • Turkish bath

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Continental breakfast
  • Breakfast
  • Snack bar

General

  • Reception hall
  • Smoking area
  • Rooftop terrace

Public Facilities

  • Safety deposit box
  • Elevator

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in El Fenn

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Only Dogs Cats Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at El Fenn
41
Number of floors in El Fenn
2
Another facilities in El Fenn
Romantic proposal packages, Spa, Outdoor pool, Garden, Shops

Frequently asked question in El Fenn

What are available facilities at El Fenn?
There are top facilites at El Fenn such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at El Fenn?
Check-in time at El Fenn is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does El Fenn provide breakfast?
Yes, El Fenn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of El Fenn?
El Fenn is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does El Fenn have?
El Fenn has 2 floors.
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More Reviews from Other Guests in El Fenn

9.6
Exceptional
From 158 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews El Fenn

Number of reviews per page
20
40
Top reviews
Michael
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast wasn’t good … simple things like the eggs always over or under ..
Mürvet
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Benim bu otelde sevmediğim tek şey kahvaltı ve restoran yemkleriydi
Ermal
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful hotel
Joan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Another fantastic stay at El Fenn. This property is beautiful, every corner you turn there’s another delight in store. The rooftop bar is buzzy and fun. Would be great if they served non alcoholic beer but otherwise a truly wonderful experience.
Jan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Perfekt placerad Riad med mycket trevlig och serviceminded personal.
Bernita
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff were outstanding
Melinda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Absolutely my new favorite hotel. The architecture and interiors of El Fenn are outstanding, and the service is amazing. We arranged airport pickup in advance, then escorted directly to the hotel which is convenient to all restaurants and sights within the Medina. We arrived early (like 7am) and as our rooms were not yet available, we enjoyed breakfast on the rooftop and after a tour of the property, were given a large suite to rest and freshen up. The staff was always available and were helpful to arrange a car service, hammam appointments, a tour guide, and answer all of our questions. Our room was comfortable and clean, and especially cozy with a small fire every evening before bed. The children had a smaller room, but it also had a fireplace, large bathroom, and the WiFi was excellent (teenagers). They have thought of all the little details at El Fenn that make a hotel experience exceptional.
Read More
Alexandra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely hotel
Anthony Gin-Ping
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Exceptional staff, spotless rooms, and standout rooftop with Atlas views. Effortless luxury in Marrakech’s heart—already plotting a return!
Diane
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

El Fenn is just coming home in Marrakesh vibes. The staff is so friendly, you feel yourself as from the first moment home in a amazing atmosphere. Everything can be organized. The staff and especially Fawti from the breakfast team do everything to give you excellent service for your breakfast.
Laurent
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Everything was perfect. But what really left a bitter taste in my mouth is how inneficient, laziness, unwilling to help or simply incompetence call it what you want . But I left a small package at the hotel and was traveling to the rest of Morocco. I called the hotel to have them ship the package I left at there store . I was suprise to see that a hotel that level could not help me. They told me it was impossible , they had no way , no idea how to do such thing . I tried to convince them that there is no way that there is no local transporter . They told me no it doesn’t exist my only solution would be to drive back (I was already in fes) or to have a collect account with dhl. Well, even if I am not from Morocco and I don’t speak Arabic , it didn’t take me long to find a local compagny Ameex ( I am adding it her so try employee of el fenn can know for next client ) . Again there lack of initiative for such a top hotel was mind blowing.
Read More
Laurent
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Everything went perfectly fine. But the last experience left a bitter taste . When we left some gift we bought at there boutique. We called the hotel and the boutique
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

This is among the most unique properties in the world. The service is second to none and whoever designed the hotel should win a gold medal somewhere. Everything about El Fenn was excellent and as advertised. I rarely give feedback from travels, choosing to write about a place that is very very bad or excellent. In between doesn’t much matter to me. El Fenn? Gets a ten!
Read More
Julian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Amazing property and staff!
Aaron
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Staying at El Fenn with my fiancée was an experience we’ll never forget. From the moment we arrived, it felt like stepping into a hidden world full of beauty, warmth, and charm. The design of the hotel is absolutely stunning. Every room, hallway, and courtyard feels like a piece of art. It’s easily one of the most beautifully designed places we’ve ever stayed. Our room was incredibly comfortable. Everything from the bed, always having a cold bottle of water, to the little details made it feel special and inviting. But what really made the stay unforgettable was the staff. Everyone was so kind, welcoming, and genuinely caring. We didn’t feel like guests. We felt like we were coming home. What touched us most were the random acts of kindness from the staff, little surprises like complimentary desserts, free drinks, and thoughtful gestures that made us feel truly cared for. It wasn’t just hospitality, it was soulful. Every part of the experience had a touch of magic. Whether we were relaxing on the rooftop, enjoying a quiet moment in the courtyard, or just wandering through the hotel, there was a constant feeling of peace and wonder. El Fenn is more than just a hotel. It is a feeling that stayed with us long after we left. We’re already talking about when we can go back. Truly one of the best places we’ve ever stayed, and we can’t recommend it highly enough.
Read More
Helen
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Extremely basic for the price. Noisy at night. Breakfast was served in broken chipped cups and plates. Tables sticky because they had not been cleaned. Rooftop service & food was limited.
Clare
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Have wanted to come here for years and it didn’t disappoint! Beautiful, calm, friendly
Cristian
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The place is in the heart of the Medina , beautiful place all the room are different and really taking care with amazing forniture , food at the bar and restaurant fantastic , liking fiesta to be back soon
Karen
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Absolutely superb! Ayub at the front desk is particularly delightful.
Sally Ann
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

This is THE only hotel to stay at in Marrakech. The interiors are incredible!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 El Fenn

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 158 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews El Fenn

Number of reviews per page
20
40
Top reviews
Michael
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast wasn’t good … simple things like the eggs always over or under ..
Mürvet
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Benim bu otelde sevmediğim tek şey kahvaltı ve restoran yemkleriydi
Ermal
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful hotel
Joan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Another fantastic stay at El Fenn. This property is beautiful, every corner you turn there’s another delight in store. The rooftop bar is buzzy and fun. Would be great if they served non alcoholic beer but otherwise a truly wonderful experience.
Jan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Perfekt placerad Riad med mycket trevlig och serviceminded personal.
Bernita
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff were outstanding
Melinda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Absolutely my new favorite hotel. The architecture and interiors of El Fenn are outstanding, and the service is amazing. We arranged airport pickup in advance, then escorted directly to the hotel which is convenient to all restaurants and sights within the Medina. We arrived early (like 7am) and as our rooms were not yet available, we enjoyed breakfast on the rooftop and after a tour of the property, were given a large suite to rest and freshen up. The staff was always available and were helpful to arrange a car service, hammam appointments, a tour guide, and answer all of our questions. Our room was comfortable and clean, and especially cozy with a small fire every evening before bed. The children had a smaller room, but it also had a fireplace, large bathroom, and the WiFi was excellent (teenagers). They have thought of all the little details at El Fenn that make a hotel experience exceptional.
Read More
Alexandra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely hotel
Anthony Gin-Ping
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Exceptional staff, spotless rooms, and standout rooftop with Atlas views. Effortless luxury in Marrakech’s heart—already plotting a return!
Diane
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

El Fenn is just coming home in Marrakesh vibes. The staff is so friendly, you feel yourself as from the first moment home in a amazing atmosphere. Everything can be organized. The staff and especially Fawti from the breakfast team do everything to give you excellent service for your breakfast.
Laurent
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Everything was perfect. But what really left a bitter taste in my mouth is how inneficient, laziness, unwilling to help or simply incompetence call it what you want . But I left a small package at the hotel and was traveling to the rest of Morocco. I called the hotel to have them ship the package I left at there store . I was suprise to see that a hotel that level could not help me. They told me it was impossible , they had no way , no idea how to do such thing . I tried to convince them that there is no way that there is no local transporter . They told me no it doesn’t exist my only solution would be to drive back (I was already in fes) or to have a collect account with dhl. Well, even if I am not from Morocco and I don’t speak Arabic , it didn’t take me long to find a local compagny Ameex ( I am adding it her so try employee of el fenn can know for next client ) . Again there lack of initiative for such a top hotel was mind blowing.
Read More
Laurent
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Everything went perfectly fine. But the last experience left a bitter taste . When we left some gift we bought at there boutique. We called the hotel and the boutique
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

This is among the most unique properties in the world. The service is second to none and whoever designed the hotel should win a gold medal somewhere. Everything about El Fenn was excellent and as advertised. I rarely give feedback from travels, choosing to write about a place that is very very bad or excellent. In between doesn’t much matter to me. El Fenn? Gets a ten!
Read More
Julian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Amazing property and staff!
Aaron
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Staying at El Fenn with my fiancée was an experience we’ll never forget. From the moment we arrived, it felt like stepping into a hidden world full of beauty, warmth, and charm. The design of the hotel is absolutely stunning. Every room, hallway, and courtyard feels like a piece of art. It’s easily one of the most beautifully designed places we’ve ever stayed. Our room was incredibly comfortable. Everything from the bed, always having a cold bottle of water, to the little details made it feel special and inviting. But what really made the stay unforgettable was the staff. Everyone was so kind, welcoming, and genuinely caring. We didn’t feel like guests. We felt like we were coming home. What touched us most were the random acts of kindness from the staff, little surprises like complimentary desserts, free drinks, and thoughtful gestures that made us feel truly cared for. It wasn’t just hospitality, it was soulful. Every part of the experience had a touch of magic. Whether we were relaxing on the rooftop, enjoying a quiet moment in the courtyard, or just wandering through the hotel, there was a constant feeling of peace and wonder. El Fenn is more than just a hotel. It is a feeling that stayed with us long after we left. We’re already talking about when we can go back. Truly one of the best places we’ve ever stayed, and we can’t recommend it highly enough.
Read More
Helen
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Extremely basic for the price. Noisy at night. Breakfast was served in broken chipped cups and plates. Tables sticky because they had not been cleaned. Rooftop service & food was limited.
Clare
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Have wanted to come here for years and it didn’t disappoint! Beautiful, calm, friendly
Cristian
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The place is in the heart of the Medina , beautiful place all the room are different and really taking care with amazing forniture , food at the bar and restaurant fantastic , liking fiesta to be back soon
Karen
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Absolutely superb! Ayub at the front desk is particularly delightful.
Sally Ann
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

This is THE only hotel to stay at in Marrakech. The interiors are incredible!
Number of reviews per page
20
40