Hôtel Azayla

My room was small and the WiFi terrible but still a great place.

Pros: we stayed in the double room with terrace, and the terrace was large and the view of the sea was lovely. The room was also very big, with a two couch seating area, which could probably sleep a couple of more people. The person who checked us in was very nice and helpful, and the man who was there in the afternoons (can't remember his name), helped us get a private grand taxi direct from Asilah to Chefchaouen for 600 MAD. It's also in a decent location, not far from the medina or promenade, though a bit of a walk to the nicer beaches north of the town. CONS: This is a big one, the bathroom had a horrible septic smell the whole time we were there, and the toilet was dripping from the back making the floor wet. When we told the front desk, their solution was to give us an extra towel to lay down on the floor to soak up the water. We dealt with it mostly because we were exhausted and didn't want to have to pack everything up again to move rooms. The room also had some light switches that didn't work and the bed was a bit sagging, though comfortable enough.

I booked on Orbitz and received confirmation number and money paid. I arrived with the family tired to find out that they are overbooked and don't have room for us. Then, I only received half of my money due to their cancellation policy. I am still trying to figure out what cancellations? I was there and dumped me with my family then took half of my money. So I figured that the hotel will get a walk in at higher rate and don't take cheaper reservation from the internet. Yeah worst people behavior ever as I travel the world and this never happened to me before. Please be careful with these jerks.

I have booked this hotel because all other nice place in Assila were full. To my surprise my booking turned out to be invalid by the Azayla staff because they said they don't deal with Expedia anymore. I have received the confirmation and Itinerary #7289789248813 and text message BUT when I showed all these to the hotel staff...he said that they don't do business with Expedia anymore and they couldn't cancel their contract with them! I have been offered the last room available in the hotel with only 2 beds Room 107 (uncomfortable small bed-insh was added!) instead of 4 beds and charged 800 MAD for 3 star hotel! I have not been given any receipt or anything to show that I have stayed in this hotel the night of the 22/08/2017. The state and room (lining, towels...etc) is bad and the bathroom is awful! any most of 3 star hotel in Morocco must be downgraded to 2 star! and the Moroccan are very good when it come to taking photos with some additional Photoshop magic! what you see is NOT what you really get! I had to drive 3 hours to get to this hotel in 30 degree heat! and to be given an expensive awful room and I hope that someone from Expedia is reading this because I'll seek compensation!

Taxi fare from train station to this hotel is 20DH (around 3km). A relaxing small town and next to the sea, not much to visit. Worth to stay at this hotel with private bathroom (around Eur30 including tax)