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Riad Flamme D’Orient & SPA
Riad
7.4
/10
Pleasant
18 reviews
What Guests Say About Their Stay
Vicente Jose
10.0
/ 10
The property was absolutely beautiful. Our host (who used to be a teacher!)was very gracious and we were greeted enthusiasticly and with a tea and a desert. Our host did an amazing job helping us book our excursions to the Ouzud Waterfalls and The Agafay Desert for a camel ride + dinner and a special show.
The bed was comfortable and the soap and shampoo smelled great. The daily Moroccan Breakfast on the rooftop was delicious. The rooftop is a great space to sit and enjoy the breeze as well. The waitstaff was friendly and prompt. The special Moroccan tea was itself an experience. We also loved the little cat that lives at the rooftop!!
The small pool was really nice and cold. It was great to cool off after being out all day in the heat. It was a little noisy on the first floor as our room was in the courtyard but not so much it disturbed my sleep.
I would 100% stay here again. Actively dreaming about returning here for the 2030 World Cup! It was an amazing experience to be able to walk through the marketplace from our hotel and the entire staff were absolutely amazing and courteous. Much love from America. Shokran! En shalla!!!
Elissa
10.0
/ 10
The service was amazing. The receptionist assisted us with all our questions about the local area and where we were going after our stay. The food was delicious and the pool was refreshing!
Sakir
10.0
/ 10
Friendly staff, the people made the experience so wonderful! Such a beautiful riad, I was in awe. They welcomed us with Moroccan and were so helpful throughout our trip. I would definitely recommend staying here. My only suggestion for improvements would be to invest in extractor fans for the bathroom as it can get very hot and humid.
In the Area
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Rue des Banques, Annakhil, Marrakesh, Marrakesh-Safi, Morocco, 40000
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
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Available Room Types in Riad Flamme D’Orient & SPA
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Riad Flamme D’Orient & SPA Address: Map & Location
Rue des Banques, Annakhil, Marrakesh, Marrakesh-Safi, Morocco, 40000
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Discover More About Riad Flamme D’Orient & SPA
Location
Riad Flamme D’Orient & SPA is located in area / city Annakhil.
About Riad Flamme D’Orient & SPA
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Riad Flamme D’Orient & SPA exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Riad Flamme D’Orient & SPA.
All facilities in Riad Flamme D’Orient & SPA
Others
Public Facilities
- Restaurant
- Others
- Coffee shop
Things to Do
- Outdoor pool
- Spa
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Smoking area
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in Riad Flamme D’Orient & SPA
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.44 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Riad Flamme D’Orient & SPA | 29 |
Another facilities in Riad Flamme D’Orient & SPA | Others, Coffee shop, Outdoor pool, Spa, Breakfast |
Frequently asked question in Riad Flamme D’Orient & SPA
What are available facilities at Riad Flamme D’Orient & SPA?
There are top facilites at Riad Flamme D’Orient & SPA such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Riad Flamme D’Orient & SPA?
Check-in time at Riad Flamme D’Orient & SPA is staring from 14:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Riad Flamme D’Orient & SPA provide breakfast?
Yes, Riad Flamme D’Orient & SPA provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Riad Flamme D’Orient & SPA?
Riad Flamme D’Orient & SPA is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Riad Flamme D’Orient & SPA?
Riad Flamme D’Orient & SPA has 29 rooms in total.
See All
More Reviews from Other Guests in Riad Flamme D’Orient & SPA
Overall Ratings & Reviews Riad Flamme D’Orient & SPA
Other sources (18)
7.4
Pleasant
From 18 reviews
Cleanliness
7.6
Room Comfort
6.6
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Riad Flamme D’Orient & SPA
Number of reviews per page
20
40
Top reviews
wazma
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room had bugs and the condition of the bathroom was bad. I was not given the room that I was booked from. The staff at my original location made me walk with my suitcase 15 minutes to another location.
Vicente Jose
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The property was absolutely beautiful. Our host (who used to be a teacher!)was very gracious and we were greeted enthusiasticly and with a tea and a desert. Our host did an amazing job helping us book our excursions to the Ouzud Waterfalls and The Agafay Desert for a camel ride + dinner and a special show.
The bed was comfortable and the soap and shampoo smelled great. The daily Moroccan Breakfast on the rooftop was delicious. The rooftop is a great space to sit and enjoy the breeze as well. The waitstaff was friendly and prompt. The special Moroccan tea was itself an experience. We also loved the little cat that lives at the rooftop!!
The small pool was really nice and cold. It was great to cool off after being out all day in the heat. It was a little noisy on the first floor as our room was in the courtyard but not so much it disturbed my sleep.
I would 100% stay here again. Actively dreaming about returning here for the 2030 World Cup! It was an amazing experience to be able to walk through the marketplace from our hotel and the entire staff were absolutely amazing and courteous. Much love from America. Shokran! En shalla!!!
Read More
Diana
Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I was unsure how many stars to give this riad. The service deserves 5 stars - huge thanks to AbdeSalam and Mohamed for being so helpful and welcoming. As for the riad itself, here are the pros and cons:
Pros:
• Excellent location near Jemaa el-Fnaa (behind Café de France)
• Traditional Moroccan style
• Friendly customer service
• Daily breakfast included
• AC and Wi-Fi available
• Mint tea and pastries on arrival
• Room cleaned and towels changed daily
• Walking distance to souks and restaurants
Cons:
• Very old building
• Noisy - thin walls and loud doors
• Low doorways (watch your head!)
• Outdated bathrooms with a moldy smell
• Strong fragrance in the building
• Saw cockroaches in the room and pool area
There are two buildings: the main one (some rooms and for check-in and breakfast) and a second one called “Terraces” where we stayed. It’s a short, safe walk between them. Our room was basic but had essentials like a safe, shampoo, and tissues. Overall, great staff and location, but the building itself could use updates.
Read More
Elissa
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
The service was amazing. The receptionist assisted us with all our questions about the local area and where we were going after our stay. The food was delicious and the pool was refreshing!
Sakir
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Friendly staff, the people made the experience so wonderful! Such a beautiful riad, I was in awe. They welcomed us with Moroccan and were so helpful throughout our trip. I would definitely recommend staying here. My only suggestion for improvements would be to invest in extractor fans for the bathroom as it can get very hot and humid.
Read More
Noura
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
We stayed 4 nights in Marrakech. The hotel was great and the personal made it such a nice and pleasant experience. They were always ready to help when needed. It was in the perfect location and the rooms were nice. I highly recommend this hotel
Joanne
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Warm welcome awaits you, staff are friendly and informative.
I would stay again.
Richard
6.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
We arrived late in the evening and initially put in a room in the annex building which looked nothing like the room we'd seen in pictures on the site. We made do because we were tired, the following day we were offered to move rooms into the main building which was better. Overall the room was small and basic and didn't feel worth the money we paid, although it was in a great location next to the main square.
The most frustrating bit of the stay was that on two occasions the house keepers took our towels and did not replace them. When we asked for towels we were told they'd run out. Difficult to believe when they have a spa on site! We had to pester several times, they didn't appear overly bothered and it was the next day before any towels appeared. What baffled me was why did they remove the towels if they didn't have any to replace them with?! We'd have happily used the same ones again.
Read More
Michael
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Our room was not in the central Riad, but in their property around the corner (50 meters). This was fine as there was no degradation of quality. The check in process was very personalized as the manager took the time to explain the riad amenities as well as the local attractions in the medina. The hotel was immaculately clean. There was very little difficulty finding the location, as it was just off the Jemma El Fna and signs clearly marked its location (although signs indicated the old name of the property).
Read More
William
8.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
Firstly the Riad seems to have several names and was difficult to find. Then the driver failed to collect me from the airport.
However: it is a delightful little riad, perfectly situated near the Jama al Fna square. Its rooftop restaurant was good, although the service was slow.
The room was simple and comfortable.
The staff were an absolute delight: charming, helpful, intelligent and a lot of fun. In particular I would mention Abdeljalil.
Read More
Jean Claude
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
L’accueil, la gentillesse et la disponibilité du personnel de l’hôtel. Tout était parfait.
SAKAMOTO
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff were unfailingly kind and provided detailed insights about the town and available excursions. The tagine at the hotel’s restaurant was particularly memorable.
Mina
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
J’ai séjourné 2 nuits dans ce Riyad situé en plein cœur de la place Djemaa el-Fna. Si l’emplacement est idéal pour visiter Marrakech, mon expérience a malheureusement été gâchée par un service très décevant.
La première nuit a été particulièrement pénible : les bruits sont omniprésents, l’insonorisation est inexistante. J’entendais tout ce qui se passait dans l’établissement. Le pire a été le réveil brutal à 6h du matin causé par la femme de ménage qui déplaçait bruyamment les tables dans la salle du petit-déjeuner. Impossible de me rendormir après ça. Aucune attention n’a été portée au confort ou au repos des clients.
Je ne recommande pas cet endroit à ceux qui recherchent un minimum de tranquillité ou de professionnalisme dans l’accueil.
Read More
Nobu
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Very good loction and staff are friendly
Stefan
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Enkelt men rent och trevlig personal.
Altid vänliga och villiga att hjälpa till.
Fixade utflykt och transfer.
Ligger centralt vid nattmarknaden men ändå lugnt och skönt. Fin frukost med lite variationer.
Franz
Friends and Family
6.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
La ubicación excelente , solo que se escucha mucho ruidos desde las 6 de la mañana y no se puede descansar más , también hay que tener cuidado si te hospedan en el otro edificio porque las habitaciones son diferentes a las que ofrecen en fotos.
La atención del personal es excelente.
leonardo
Friends and Family
4.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Personale cortese ma le camere sono piccole e rumorose e necessitano di ristrutturazione. La pulizia e l'igiene lasciano molto a desiderare.
Svend
Friends and Family
8.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Great place. Traditional riad. Very friendly staff and manager. Tasty breakfast.
pascale
Business
4.0
/10
Reviewed 75 week(s) ago
Hotels.com verified review
Je suis scandalisée par les tarifs pratiqués. J'ai payé plus du double que mes collègues. lorsque j'ai réclamé on m' a renvoyée vers l'agence Hotels. Com; J'attends des explications!
Verified traveler
Business
4.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
L'hôtel a changé de nom juste après la réservation, et apparemment ce n'est pas la première fois. Le Riad a besoin de rénovation, il y a une odeur de moisissure dans les chambres et le mobilier est très usé. Le petit déjeuner est presque inexistant, ce qui est regrettable pour un Riad se voulant traditionnel. Le personnel était sympathique et serviable, sans plus.
Read More
Number of reviews per page
20
40
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Overall Ratings & Reviews Riad Flamme D’Orient & SPA
Other sources (18)
7.4
Pleasant
From 18 reviews
Cleanliness
7.6
Room Comfort
6.6
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Riad Flamme D’Orient & SPA
Number of reviews per page
20
40
Top reviews
wazma
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room had bugs and the condition of the bathroom was bad. I was not given the room that I was booked from. The staff at my original location made me walk with my suitcase 15 minutes to another location.
Vicente Jose
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The property was absolutely beautiful. Our host (who used to be a teacher!)was very gracious and we were greeted enthusiasticly and with a tea and a desert. Our host did an amazing job helping us book our excursions to the Ouzud Waterfalls and The Agafay Desert for a camel ride + dinner and a special show.
The bed was comfortable and the soap and shampoo smelled great. The daily Moroccan Breakfast on the rooftop was delicious. The rooftop is a great space to sit and enjoy the breeze as well. The waitstaff was friendly and prompt. The special Moroccan tea was itself an experience. We also loved the little cat that lives at the rooftop!!
The small pool was really nice and cold. It was great to cool off after being out all day in the heat. It was a little noisy on the first floor as our room was in the courtyard but not so much it disturbed my sleep.
I would 100% stay here again. Actively dreaming about returning here for the 2030 World Cup! It was an amazing experience to be able to walk through the marketplace from our hotel and the entire staff were absolutely amazing and courteous. Much love from America. Shokran! En shalla!!!
Read More
Diana
Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I was unsure how many stars to give this riad. The service deserves 5 stars - huge thanks to AbdeSalam and Mohamed for being so helpful and welcoming. As for the riad itself, here are the pros and cons:
Pros:
• Excellent location near Jemaa el-Fnaa (behind Café de France)
• Traditional Moroccan style
• Friendly customer service
• Daily breakfast included
• AC and Wi-Fi available
• Mint tea and pastries on arrival
• Room cleaned and towels changed daily
• Walking distance to souks and restaurants
Cons:
• Very old building
• Noisy - thin walls and loud doors
• Low doorways (watch your head!)
• Outdated bathrooms with a moldy smell
• Strong fragrance in the building
• Saw cockroaches in the room and pool area
There are two buildings: the main one (some rooms and for check-in and breakfast) and a second one called “Terraces” where we stayed. It’s a short, safe walk between them. Our room was basic but had essentials like a safe, shampoo, and tissues. Overall, great staff and location, but the building itself could use updates.
Read More
Elissa
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
The service was amazing. The receptionist assisted us with all our questions about the local area and where we were going after our stay. The food was delicious and the pool was refreshing!
Sakir
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Friendly staff, the people made the experience so wonderful! Such a beautiful riad, I was in awe. They welcomed us with Moroccan and were so helpful throughout our trip. I would definitely recommend staying here. My only suggestion for improvements would be to invest in extractor fans for the bathroom as it can get very hot and humid.
Read More
Noura
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
We stayed 4 nights in Marrakech. The hotel was great and the personal made it such a nice and pleasant experience. They were always ready to help when needed. It was in the perfect location and the rooms were nice. I highly recommend this hotel
Joanne
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Warm welcome awaits you, staff are friendly and informative.
I would stay again.
Richard
6.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
We arrived late in the evening and initially put in a room in the annex building which looked nothing like the room we'd seen in pictures on the site. We made do because we were tired, the following day we were offered to move rooms into the main building which was better. Overall the room was small and basic and didn't feel worth the money we paid, although it was in a great location next to the main square.
The most frustrating bit of the stay was that on two occasions the house keepers took our towels and did not replace them. When we asked for towels we were told they'd run out. Difficult to believe when they have a spa on site! We had to pester several times, they didn't appear overly bothered and it was the next day before any towels appeared. What baffled me was why did they remove the towels if they didn't have any to replace them with?! We'd have happily used the same ones again.
Read More
Michael
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Our room was not in the central Riad, but in their property around the corner (50 meters). This was fine as there was no degradation of quality. The check in process was very personalized as the manager took the time to explain the riad amenities as well as the local attractions in the medina. The hotel was immaculately clean. There was very little difficulty finding the location, as it was just off the Jemma El Fna and signs clearly marked its location (although signs indicated the old name of the property).
Read More
William
8.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
Firstly the Riad seems to have several names and was difficult to find. Then the driver failed to collect me from the airport.
However: it is a delightful little riad, perfectly situated near the Jama al Fna square. Its rooftop restaurant was good, although the service was slow.
The room was simple and comfortable.
The staff were an absolute delight: charming, helpful, intelligent and a lot of fun. In particular I would mention Abdeljalil.
Read More
Jean Claude
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
L’accueil, la gentillesse et la disponibilité du personnel de l’hôtel. Tout était parfait.
SAKAMOTO
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff were unfailingly kind and provided detailed insights about the town and available excursions. The tagine at the hotel’s restaurant was particularly memorable.
Mina
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
J’ai séjourné 2 nuits dans ce Riyad situé en plein cœur de la place Djemaa el-Fna. Si l’emplacement est idéal pour visiter Marrakech, mon expérience a malheureusement été gâchée par un service très décevant.
La première nuit a été particulièrement pénible : les bruits sont omniprésents, l’insonorisation est inexistante. J’entendais tout ce qui se passait dans l’établissement. Le pire a été le réveil brutal à 6h du matin causé par la femme de ménage qui déplaçait bruyamment les tables dans la salle du petit-déjeuner. Impossible de me rendormir après ça. Aucune attention n’a été portée au confort ou au repos des clients.
Je ne recommande pas cet endroit à ceux qui recherchent un minimum de tranquillité ou de professionnalisme dans l’accueil.
Read More
Nobu
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Very good loction and staff are friendly
Stefan
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Enkelt men rent och trevlig personal.
Altid vänliga och villiga att hjälpa till.
Fixade utflykt och transfer.
Ligger centralt vid nattmarknaden men ändå lugnt och skönt. Fin frukost med lite variationer.
Franz
Friends and Family
6.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
La ubicación excelente , solo que se escucha mucho ruidos desde las 6 de la mañana y no se puede descansar más , también hay que tener cuidado si te hospedan en el otro edificio porque las habitaciones son diferentes a las que ofrecen en fotos.
La atención del personal es excelente.
leonardo
Friends and Family
4.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Personale cortese ma le camere sono piccole e rumorose e necessitano di ristrutturazione. La pulizia e l'igiene lasciano molto a desiderare.
Svend
Friends and Family
8.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Great place. Traditional riad. Very friendly staff and manager. Tasty breakfast.
pascale
Business
4.0
/10
Reviewed 75 week(s) ago
Hotels.com verified review
Je suis scandalisée par les tarifs pratiqués. J'ai payé plus du double que mes collègues. lorsque j'ai réclamé on m' a renvoyée vers l'agence Hotels. Com; J'attends des explications!
Verified traveler
Business
4.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
L'hôtel a changé de nom juste après la réservation, et apparemment ce n'est pas la première fois. Le Riad a besoin de rénovation, il y a une odeur de moisissure dans les chambres et le mobilier est très usé. Le petit déjeuner est presque inexistant, ce qui est regrettable pour un Riad se voulant traditionnel. Le personnel était sympathique et serviable, sans plus.
Read More
Number of reviews per page
20
40