Riad Léna & Spa

Pros- the staff is absolutely lovely and helpful. The location is also not so deep in the Medina that it makes it hard to navigate. This is important for those who like to wander or a solo travelers. The accommodations are quaint. The breakfast is also tasty. Cons- the sheets weren’t clean. My sheets had orange stains on them, my pillowcases black specks and my towels were unbecoming. Having experienced several riads now, please consider some form of better heating systems for the off season.

Clean, staff were nice and located in the center if Medina

Bit of an odd experience… so overall I wouldn’t recommend staying here. There wasn’t a manager / receptionist available on site and so check-in was a bit confusing. Later on the cleaner and the chef half-heartedly checked me in but no one really sounded like they knew what they were doing. The chef took some money off me as well for tourist tax and then seemed annoyed when I came back 10 minutes later to ask for the change. I also had to leave for the airport at 8am, and was told that breakfast started at 8… and when I asked if it could possibly be earlier, the chef just outright said no. Then later on I asked about dinner options, to be told that I had to pre-order dinner in the morning - but I only arrived for check-in that day and wasn’t advised of this as part of my booking. The Riad is comfortable and conveniently located right in the heart of the medina, but overall it’s really tired looking and could use some serious TLC to patch the place up. I didn’t have the best experience unfortunately :(

We like the Hotel is very clean and staff are very friendlier and off off course breakfast is amazing

The hotel has very welcoming and attentive staff and service, especially Saeeda and Latif. It is also a very convenient location as it is inside the Medina and easy to get a taxi. However, I will say that the rooms need modernising as they are dark and lack amenities such as a fridge. Apart from that, the courtyard is beautiful and a lovely breakfast is served everyday on the terrace.

It was very poor location and we were scared to walk around at night

It’s hidden and acesss to the property is limited

Great location

Good location and friendly staff. The Riad is dated and needs a facelift. The furniture has seen better days. The breakfast room door has a large pain of glass missing which has been for months. Rooms are small. An economicaly Riad but overpriced. Did not use the hot tub or the sun loungers as they did not look inviting. Good basic breakfast service.

The staff were amazing! Very cozy place and very comfortable rooms. Before our stay we were in other hotels in Morocco and this was the only place with AC which was amazing!

Very nice, clean and well located. Easy access to Rue Riad Laarous for taxis, tour pick ups and transfers. Good size rooms and cleaned daily. Very relaxed atmosphere and after a day, we realised it was more like a homestay rather than a traditional hotel. Excellent breakfast up on the rooftop with traditional Morrocan delights. Staff were really friendly including Rashid who was most helpful. Even loaned us travel guides for us to explore Marrakech. Rooms are air-conditioned which is much needed during the afternoons. Nice cosy sofas to lie around the pool and pull up a book. Wi-fi is weak and not secure if your phone or tablet has strong security features. Doesn’t connect to iPhones with strong security firewalls. Get a local SIM card if you need to do a lot of intérnet surfing. Otherwise most cafes have wifi so we didn’t have any FOMO. Overall a great location and we certainly will book again.

Holes in the sheets, towels as abrasive as sandpaper and worn out. Dark, uninviting entry to property, like lights literally turned off. Had to use a movable screen and throw a blanket over it for privacy when showering. Room was dank and damp. Missing tile in stairwell dangerous. Can’t recommend.

The hotel has a great staff and service. They are very welcoming and attentive for everything you would need. Also great property to stay inside the medina as everything is within walking distance and easy to catch a taxi is needed. The rooms are very dark (as a matter of fact with no windows) with a musty smell not quite comfortable. In my view the expedia rating is higher compared to what I saw

AVOID AT ALL COSTS The riad is filthy, dusty and has been neglected! The wifi connection is terrible and worse of all it doesnt have any warm water. I would suggest looking elsewhere or face ruining your holiday. The owners are also liars so becareful! Dont book and stay far far away from them.

Best low key Riad/Hotel in the Medina/Old city and walking to the shopping are and souk area. Would recommend to most people

Riad Lena was the perfect place to stay in Marrakech. Located right by the edge of the souk, it was easy to find and provided a great place to start exploring each day. The staff was always friendly and willing to help however they could. The breakfast each day was delicious and the tea really good. The jacuzzi was also a lovely place to relax after a long day. If we come to Marrakech again, we will definitely be staying here!

The wifi was terrible. We spent four days without proper internet connection. The room was cold. The shower had intermittent warm water. Often we had to skip bathing because the water was cold. The terrace at the roof top was poorly maintained. The breakfast hall was super cold. The pictures need to be updated. The uniform of the ladies are tattered clearly reflecting poor labor. The spa is located outside the Riad. Most of the time its close.

Whilst this riad needs some investment in its facilities with the rooms requiring some maintenance and upgrades, it is far outweighed by the wonderful team headed by the owner Latif. There is a real family atmosphere with nothing too much trouble and we were looked after like queens with 6 of us in the booking. We had some lovely continental breakfasts and an evening meal that was great value and delicious and Latif also made some wonderful suggestions for restaurants that were all amazing. He also organised taxis at a reasonable price and a private tour to the Atlas Mountains that was really good value and superb. The riad is right in the middle of the Medina and perfect for being able to explore the old town. For the price, you really can’t fault staying here if you overlook the requirement to fix the shower heads and old towels and replace some of the mattresses. We found that over 5 nights our concern about these things diminished and showed that what really makes the difference is the warm and friendly, can do attitude of the host and team. I can highly recommend staying here if you want a real sense of living in Marrakech and experiencing the warmth and friendliness of Moroccan people.

Central location, looks good but can be very noisy because the doors don't fully close and all rooms open towards the open inner yard. Also dinner needs to be reserved in advance.

Amazing owner and property. It was nicely taken care of and very aesthetic.