Holiday Inn Express AMSTERDAM - SCHIPHOL by IHG, an IHG Hotel

It is really a passing hotel. We got it for our last night in Amsterdam since it was closer to the Airport. However, the area is under construction, getting to the train station with luggage was hard. Breakfast was average. They charge you for early ck and also luggage storage. There is no restaurant in the property nor near the hotel. The bed is really old and noisy. As uncomfortable as it can get. Staff is excellent though and they did the extra effort to help us ordering delivery from a nearby restaurant (not walking distance).

Waited for 1 hr. For check in...then hotel person told no room available...then they booked other hotel....this is very unprofessional

The beds were very small. No tooth paste or enough towel before I arrived. Breakfast was fine. Staffs were okay. I think the beds should be upgraded to kings and super kings sizes. Staffs were so apologetic.

Not recommending

Though no fault of theirs the property is surrounded by construction therefore the area around the hotel is rough. I am sure it could be loud as well however we were there on a weekend so it was quiet. The hotel did supply ear plugs in the room for your use just in case. It is a fairly long walk from the train station if you are pulling your suitcases over the brick walkways. It is also a little convoluted due to all the construction.

I had a hard time finding the hotel because the immediate surrounding area was under construction and anyhow I found it about 45 minutes walking. I didn't see any signs saying To Holiday Inn.

Area is commercial and building going on. Not really close walking to multiple eateries. Breakfast buffet included was excellent. Room was too cold for me. Requested extra blanket and heat. Portable heater and blanket arrived. Was toasty after that. 15 min walk to huge mall with multiple eating spots. 8 min walk to train. Apparently heat system had switched to AC for season so heater could not work but AC could be turned off.

Great location. Right by the airport, and easy access by public transport or by car. We used the car method to get around. Not for the faint of heart. Roads are VERY complicated to navigate, even with WAZE. And we have lived in Europe for a number of years, and it was still a challenge. But the hotel gave us a place to retreat to after of days of sightseeing and getting out into the countryside of the Netherlands.

Rooms were not very clean Construction blocking the entrance to the hotel making it very difficult to pick up and drop off my mobility impaired father

We enjoyed our stay at this hotel. Be aware that this area is outside the Amsterdam tram system. If you want to take a tram from here then you will have to pay additional for the fare or for the multi-day transportation pass. Our bedroom was comfortable except for the fact that there are no drawers or cupboards for storing clothes. See the photo. There were only six hangers and a couple of shelves in the room. Disappointing. The hotel web site does not tell you that there is considerable construction around it. The view from both windows of our room was really disappointing. See the photos. The shower is very nice and the bathroom is good. Breakfast is good. We liked the stylish breakfast eating area. The staff was accommodating to special requests. One thing the hotel needs to change is the fact that a large, smelly ashtray is situated just outside the main door, next to the bench. You can't sit on the bench because of the smell. And the smell of cigarettes enters the lobby through the doors. Most businesses have a requirement that smoking be done at least 10 m from a doorway. We feel that should also be the case here. We pointed this out to the staff but there was no change while we were in the hotel. Manager please note. The carpets in our floor had stains and were worn in spots. There was no safe in the room. There is a lovely park two minutes away from the hotel with live animals and walking areas. A very relaxing space.

no nonsense hotel but limited breakfast options

we loved having access to a kettle in our room. staff were helpful and knowledgeable. breakfasts were good; we didn't enjoy shuttled restaurant offered

Room was very clean

Good place to stay.

Good place to stay.

The property had partnered with a local restaurant that shuttles you there and back.

Not enough room lighting

Serious issues with poor maintenance and housekeeping plague this hotel. The first room we were given, the carpetnwas soaking wet. The second roon stunk like a washing machine that had wet clothes in it for a month. After two additional room attempts, one that was clean and odor free was located. The hotel location is not great. It is a 15 minute walk to the train station and there is no bus. The hotel says it is an airport option, bit its a train ride and long walk to get there and they do not offer a shuttle. The breakfast is just okay. The coffee is mediocre. The staff in the lobby and bar are lovely and super helpful. The issues with this hotel stem from poor management and bad housekeeping.

Convenient to get to from airport. Great breakfast

Great property and staff