Novotel Den Haag City Centre

Well situated for the centre of town. Good tram connections and close to shops and restaurants. They didn’t seem aware that we had two older children travelling with us when we arrived (10 and 12). This was a bit frustrating as the other hotel booked at the same time on the same booking did know about the children. We had a compact room which did the job however the pullout sofa bed was probably too small for the 12 year-old Would be fine with younger children. Hotel was clean and the staff are friendly.

Very central location with easy access to public transport. Many great restaurant options within 10 minutes walk.

Third stay at this affordable gem and we were surprised by a room with balcony windows overlooking The Passage. Super friendly staff and a nice breakfast buffet.

We had a great time in The Hague. It was a nice hotel with a convenient location. Close to the city centre and the tram station to get to the beach

Car park situation was awful. Called prior to stay to check parking, confirmed all ok with roof box. Got to site and the car wouldn’t fit in with roof box- husband drowns around th

Lovely hotel stay

Location in the centr of The Hague.

Nice clean hotel and excellent customer service

The hotel provided all that we expected.

Great location as the hotel is part of the passage. Easy location to shops and restaurants. Big TV in room but no fridge. No frills and carpets need an upgrade

A very nice place to stay in a very nice location for sightseeing and restaurants. The staff was very friendly.

Great atmosphere and Quiet

Grat location, friendly staff and very accommodating for early check-in and late check-out. A few amenities lacking in room.

Outdated and cheap feeling

Very disappointing. I stayed here with my two children, but only two beds had been made up us on our arrival. On our first evening, the shower flooded because the drain was blocked. I reported this, and was told it had been fixed, but the same problem recurred the next day. I was moved into a different room, but yet again only one bed had been made up for my boys. And yet again, the shower drain was blocked. There are some helpful staff at this hotel, but several were surly, and unhelpful. Some of the towels were threadbare, and the carpet under the bed had not been vacuumed in a very long time. The furniture was cheap and the walls scratched. On one day, our towels weren't changed. On several days, we weren't given new tea or coffee supplies. The beds are comfortable, and the location is excellent, but I wouldn't stay here again.

Excellent

The biggest problem is guests can't control the temperature in the room. I stayed in August, couldn't make the room colder and woke up drenched in sweat. Also, the neighborhood is dirty and sketchy.

Perfect location to walk around The Hague. However parking garage was a challenge although adventurous and expensive! Breakfast was superb so have a good brunch for the day! Rooms are nicely renovated but be careful if you have to climb stairs with luggage!

We greatly enjoyed the stay. Very close to various museums and parks. Highly recommended

Den Haag is a beautiful city and the hotel is in a convenient location. The room was nice and the staff were the very best. Highly recommend adding the breakfast buffet - it is fresh and has many options.