Four Points by Sheraton Auckland

Hotels
8.8
/10
Very Good
701 reviews

What Guests Say About Their Stay

Emmanuel B
10.0
/ 10
Nice hotel in the heart of the city. Very convenient location. Only issue was that for the price and the luxury expected, there was no bath tub. Bed was very comfortable but kept on sliding from the wall. No bathrobes and no swimming pool nor sauna. Gym was basic.
Lyn and John
10.0
/ 10
A comfortable on night stay. Greta bed and quite room on 15th level with harbour view which was unexpected. We took the offer of joining the Marriott club this time as we have stayed here a few time. We were immediately given a discount on drinks at the bar. We had a car to park and opted for valet as we didn’t want to fuss with the self park option. The parking package included a breakfast buffet for 2 - this was great value and the breakfast was excellent. Very nice omelet to order, pastries and the usual buffet fare. Great front desk service too
Susan
10.0
/ 10
Great place to stay especially if going to events at the Town Hall or Civic. Super convenient and a quality hotel stay. Really enjoy the ability to walk to shopping, food and drinking spots. Churchill roof top bar is really nice too. Very friendly and helpful staff.
In the Area
See Map
396 Queen Street, Auckland, Auckland Region, New Zealand, 1010

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Four Points by Sheraton Auckland is a hotel in a good neighborhood, which is located at Auckland. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Four Points by Sheraton Auckland Address: Map & Location

396 Queen Street, Auckland, Auckland Region, New Zealand, 1010
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Discover More About Four Points by Sheraton Auckland

Location


Four Points by Sheraton Auckland is a hotel in a good neighborhood, which is located at Auckland.

About Four Points by Sheraton Auckland

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Four Points by Sheraton Auckland exclusively for you.

Four Points by Sheraton Auckland is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Four Points by Sheraton Auckland.

All facilities in Four Points by Sheraton Auckland

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Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

General

  • Parking
  • Banquet
  • Ballroom
  • Parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Garden

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Four Points by Sheraton Auckland

Important Note
  • Fee for buffet breakfast: approximately NZD 39 per person
  • Covered self parking fee: NZD 35 per night (in/out privileges)
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.75 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points by Sheraton Auckland
255
Number of floors in Four Points by Sheraton Auckland
20
Another facilities in Four Points by Sheraton Auckland
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Four Points by Sheraton Auckland

What are available facilities at Four Points by Sheraton Auckland?
There are top facilites at Four Points by Sheraton Auckland such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Four Points by Sheraton Auckland?
Check-in time at Four Points by Sheraton Auckland is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Four Points by Sheraton Auckland provide breakfast?
Yes, Four Points by Sheraton Auckland provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Four Points by Sheraton Auckland?
Four Points by Sheraton Auckland is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Four Points by Sheraton Auckland have?
Four Points by Sheraton Auckland has 20 floors.
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More Reviews from Other Guests in Four Points by Sheraton Auckland

8.8
Very Good
From 697 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

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Traveler Reviews Four Points by Sheraton Auckland

Number of reviews per page
20
40
Top reviews
Reeta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Safe to walk around town.
Niki
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was great location perfect for the show we were going to
Lindsay
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room very nice but quite small. Television didn’t work well, and only local TV channel available
Emmanuel B
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice hotel in the heart of the city. Very convenient location. Only issue was that for the price and the luxury expected, there was no bath tub. Bed was very comfortable but kept on sliding from the wall. No bathrobes and no swimming pool nor sauna. Gym was basic.
Lyn and John
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A comfortable on night stay. Greta bed and quite room on 15th level with harbour view which was unexpected. We took the offer of joining the Marriott club this time as we have stayed here a few time. We were immediately given a discount on drinks at the bar. We had a car to park and opted for valet as we didn’t want to fuss with the self park option. The parking package included a breakfast buffet for 2 - this was great value and the breakfast was excellent. Very nice omelet to order, pastries and the usual buffet fare. Great front desk service too
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Brandon
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

.
David
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Solid hotel. Good location for downtown and tbe university. Breakfast expensive but was good. Room spacious. Staff friendly and professional.
Kaylene
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Dirty sheets! Had to wait for ages to get them changed which is annoying when you’re ready for bed. Ironing board - no iron. Another hour wait. No decent coffee in room or pod machine - I’ve paid much less for accommodation and received better. Definitely not Sheraton standard.
Roberta
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Close to everything
Patricia
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very kind and professional staff. Great breakfast!
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great place to stay especially if going to events at the Town Hall or Civic. Super convenient and a quality hotel stay. Really enjoy the ability to walk to shopping, food and drinking spots. Churchill roof top bar is really nice too. Very friendly and helpful staff.
Alison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room wasn’t available upon check-in (not available until 4.20pm). However, staff provided some drinks vouchers and were apologetic about the delay. Deluxe room is spacious, Churchill roof top bar good experience with helpful staff.
Nicole Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Four points by Sheraton is a wonderful Hotel very close to dining option. Shopping, and entertainment. The staff is amazing. Everyone was so friendly and accommodating. The food is good at the hotel as well, and they have a buffet breakfast. We will definitely stay there again on our next trip to New Zealand!
Alan
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good staff. Very helpful
Marilyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff were all great. Problem with TV remote taken care of quickly Nice special treat for women in honor of International Woman's Day.
Candice
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Another great stay, super efficient check in process, wonderful service at the Churchill bar too. Room was tidy, clean and well appointed - only minor complaint was that you could hear a bit of hallway noise thru the main door
Evelyn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location. Walkable to shops and restaurants
Hilary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

A wonderful hotel with excellent friendly and helpful staff. Within walking distance of the main attractions and shopping areas. Fabulous breakfast and entertainment on some evenings eg The quiz!
Adrian
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location easy to get around
HARINDER
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Loved the place
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.