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InterContinental Auckland by IHG
Hotels
9.6
/10
Exceptional
115 reviews
What Guests Say About Their Stay
Jeffrey
10.0
/ 10
Great location and friendly staff. The concierge staff we talked with were very young, very friendly, and not very knowledgeable about the neighborhood restaurants. They need more training from the hotel, and I'm sure they'll dial it in. But there's a risk in hiring young people who don't come from, or know very much about, Auckland.
Spencer
10.0
/ 10
Awesome accommodation right near the quay with the ferry terminal. The room was modern and beautifully decorated. The staff was friendly, professional, and accommodating. This hotel was a great choice and we look forward to staying there again.
Maria
10.0
/ 10
On arrival from the cruise dock, we expected to have to store our luggage till check in. Our room was already available, which was great. The room was spacious and well equipped. The bed was a bit too soft for my husband. This was rectified within hours of him mentioning it. The restaurant was great and staff throughout the property were courteous and helpful. Our only issue was the touch pad controlling lights, aircon and window blinds. Maybe our age was the problem, as we found ourselves raising the blinds when we intended to turn on a light.
In the Area
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1 Queen Street, Auckland Region, New Zealand, 1010
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in InterContinental Auckland by IHG
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1 Queen Street, Auckland Region, New Zealand, 1010
Discover More About InterContinental Auckland by IHG
Location
InterContinental Auckland by IHG is a hotel in a good neighborhood, which is located at Auckland Region.
About InterContinental Auckland by IHG
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from InterContinental Auckland by IHG exclusively for you.
Get precious and unforgettable moment during your stay at InterContinental Auckland by IHG.
All facilities in InterContinental Auckland by IHG
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
Things to Do
- Shops
- Shops
- Spa
Food and Drinks
- Bar
- Breakfast
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
General
- Parking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in InterContinental Auckland by IHG
Important Note
- Fee for full breakfast: approximately NZD 49 for adults and NZD 24.5 for children
- Covered valet parking fee: NZD 70 per night (in/out privileges)
- Rollaway bed fee: NZD 80.00 per night
- Credit card charges are subject to a surcharge of 3.0 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at InterContinental Auckland by IHG | 139 |
Number of floors in InterContinental Auckland by IHG | 6 |
Another facilities in InterContinental Auckland by IHG | Laundry service, Tours, Luggage storage, Porter, 24-hour Receptionist |
Frequently asked question in InterContinental Auckland by IHG
What are available facilities at InterContinental Auckland by IHG?
There are top facilites at InterContinental Auckland by IHG such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at InterContinental Auckland by IHG?
The standard check-in time at InterContinental Auckland by IHG is starting from From 15:00 while the latest check-out time is at Before 11:00
Does InterContinental Auckland by IHG provide breakfast?
Yes, InterContinental Auckland by IHG provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in InterContinental Auckland by IHG
Other sources (115)
9.6
Exceptional
From 115 reviews
Cleanliness
9.8
Room Comfort
9.8
Service and Facilites
9.6
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Traveler Reviews InterContinental Auckland by IHG
Number of reviews per page
20
40
Top reviews
Jeffrey
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great location and friendly staff. The concierge staff we talked with were very young, very friendly, and not very knowledgeable about the neighborhood restaurants. They need more training from the hotel, and I'm sure they'll dial it in. But there's a risk in hiring young people who don't come from, or know very much about, Auckland.
Read More
Muhammad
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
All was great
Verified traveler
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The stay was very nice.
Except for the bed it made us sink into the middle.
Spencer
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Awesome accommodation right near the quay with the ferry terminal. The room was modern and beautifully decorated. The staff was friendly, professional, and accommodating. This hotel was a great choice and we look forward to staying there again.
Philip
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Lovely hotel room, but difficult to operate lighting
Noor
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Convenient location across from the ferry terminal and close to shopping and restaurants. Staff were courteous an attentive. I love the filtered water station on every floor. Rooms were up-to-date and clean with motorized shades and a minibar. The only issue is there is no driveway in front of the hotel, so if you order an Uber or a taxi, or pulling up with a rental car to unload/load your bags, there is only a small space off the side of the road where you can do this. If it's occupied by a van, you're out of luck.
Read More
Maria
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
On arrival from the cruise dock, we expected to have to store our luggage till check in. Our room was already available, which was great. The room was spacious and well equipped. The bed was a bit too soft for my husband. This was rectified within hours of him mentioning it. The restaurant was great and staff throughout the property were courteous and helpful. Our only issue was the touch pad controlling lights, aircon and window blinds. Maybe our age was the problem, as we found ourselves raising the blinds when we intended to turn on a light.
Read More
Vicky
Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Disabled room not fully accessible for multiple reasons. If you’re a wheelchair user DONT BOOK THIS HOTEL. The manager won’t listen and has no empathy. I have motor neurone disease and really struggled with this room. The sink too high for wheelchair user, deep incline into bathroom, toilet too low, bed too high, room carpeted and too small to manoeuvre wheelchair, hanging rails not wheelchair friendly. How this was passed as aDA compliant is a mystery.
On a positive note the concierge was the best I’ve ever come across. Luciano. Thank you for being so kind and helpful.
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David
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Close to port
Laura
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location to board cruise ship across the street.
Jennifer
Business and Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Amazing location but valet parking is not so convenience.
Fiona
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Fantastic location and stylish room with great furnishings. Immaculately clean and prompt service.
Benjamin
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
epic hotel
Michael
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Location was excellent and club lounge was nice. Room was spacious
Susan
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Loved the proximity to the harbor and ferries
Verified traveler
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Our stay was first class, the bed was so comfortable, bathroom well designed and very clean, and cannot fault the service.
Anita
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great location!
Kuanghui
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The hotel service was fabulous. We arrived at the hotel early in the morning after a long international flight, several hours before the usual check in time. The hotel staff was very accommodating: led us to have a breakfast in the club and made us an early check in. That helped a lot to ease the stress from the long journey. We loved everything about the hotel, the location is superbly convenient, 2 minutes to the train station, which takes you to the airport directly without changing. Much easier than taking a taxi. Many restaurants nearby within walking distance. I had recommended it to many of my friends! Thank you, ICH!
Read More
Srikanth
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Location
Alberto
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Just one night - everything was great. Great view, great service, great room. Everything works in that hotel, fires on all cylinders.
Only negative was a bit of noise from the street later into the night.
Number of reviews per page
20
40
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