Marsden Viaduct

Hotels
8.3
/10
Very Good
306 reviews

What Guests Say About Their Stay

Nicola
10.0
/ 10
Nice property bit strange having to go to the 3rd floor to check in It states on Expedia that there is pool facilities which is why I booked. The day before I received a welcome letter saying you have to pay $25 for pool access that should have been on Expedia warning us
Leesah
10.0
/ 10
Service at check-in for me (as a regular) is always exceptional and fast, which I really appreciate. Thanks Marsden Viaduct team.
savannah-eve
10.0
/ 10
Lovely staff, very helpful welcoming staff member in arrival.. Room was gteat view was nice. Overall a great stay.
In the Area
See Map
21 Viaduct Harbour Avenue, Auckland, Auckland Region, New Zealand, 1010

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Marsden Viaduct is a good choice when you are visiting Auckland Region. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Marsden Viaduct Address: Map & Location

21 Viaduct Harbour Avenue, Auckland, Auckland Region, New Zealand, 1010
Discover More Places
Lobby Marsden Viaduct
Lobby 2 Marsden Viaduct

Discover More About Marsden Viaduct

Location


Staying at Marsden Viaduct is a good choice when you are visiting Auckland Region.

About Marsden Viaduct

From business event to corporate gathering, Marsden Viaduct provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Marsden Viaduct is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Marsden Viaduct, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Marsden Viaduct.

Marsden Viaduct is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Marsden Viaduct is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Marsden Viaduct exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Marsden Viaduct is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Marsden Viaduct.

All facilities in Marsden Viaduct

Bar, Cafe and Lounge Marsden Viaduct
Bar, Cafe and Lounge
Swimming Pool Marsden Viaduct
Swimming Pool
Fitness Center Marsden Viaduct
Fitness Center
Lobby Marsden Viaduct
Lobby
Accommodation Services Marsden Viaduct
Accommodation Services

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Cafe
  • Continental breakfast
  • Dining area
  • Hot breakfast

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • Late Check-out
  • Luggage storage
  • Medical service
  • Multilingual staff

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Hot tub
  • Indoor pool
  • Massage
  • Private beach nearby
  • Sauna
  • Spa
  • Steam room

Transportation

  • Bicycle storage
  • Limited parking
  • Parking with surcharge
  • Garage
  • Secure parking

Business Facilities

  • Conference room
  • Meeting facilities
  • PRINTER

Nearby Facilities

  • Grocery
  • Shops
  • Supermarket

General

  • AC
  • Non-smoking room

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Marsden Viaduct

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00

Required Documents

Upon check-in, you are required to bring ID Card, credit card. Please bring the required documents in hard copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Marsden Viaduct
76
Number of floors in Marsden Viaduct
5
Another facilities in Marsden Viaduct
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Marsden Viaduct

What are available facilities at Marsden Viaduct?
There are top facilites at Marsden Viaduct such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Marsden Viaduct?
Check-in time at Marsden Viaduct is staring from From 14:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Marsden Viaduct provide breakfast?
Yes, Marsden Viaduct provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Marsden Viaduct?
Marsden Viaduct is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Marsden Viaduct have?
Marsden Viaduct has 5 floors.
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More Reviews from Other Guests in Marsden Viaduct

Overall Ratings & Reviews Marsden Viaduct

Traveloka (2)
Other sources (304)
8.4
Very Good
From 304 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Marsden Viaduct

Number of reviews per page
20
40
Top reviews
Verified traveler
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

None of the membership deals were applicable. Room was available but the woman didn't allow early check in. The check in process was pretty crap too. Having to ring a number to then have someone come and get you seemed very odd. No exclusivity about it. This shouldve been mentioned upfront rather than a hidden process after paying for it. The glass windows were filthy. The rubbish bins had milk stains on them. The bathroom floors were so gross.
Read More
Nicola
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice property bit strange having to go to the 3rd floor to check in It states on Expedia that there is pool facilities which is why I booked. The day before I received a welcome letter saying you have to pay $25 for pool access that should have been on Expedia warning us
christine
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is comfortable and the front desk is friendly. The problem was I booked a handicap accessible room and I had to walk a very long way to get to the room. Amenities were minimal but the room was super clean and comfy
Leesah
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Service at check-in for me (as a regular) is always exceptional and fast, which I really appreciate. Thanks Marsden Viaduct team.
Di
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely
Hazel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, quiet close to eateries etc definitely stay again
Ruth
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent location in the city, a little hard to find
Shayna
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Definitely needed more staff for check in and checkout, there was
savannah-eve
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely staff, very helpful welcoming staff member in arrival.. Room was gteat view was nice. Overall a great stay.
Henry
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I felt like I was wealthy, staying in a place for the rich but for less then it would have cost me at a motel. I had a lovely room, a balcony, a bath, a comfortable bed and a view of the sky tower. What more could you want from a hotel. Would stay again and will recommend it to others.
Mary
icon-Business
Business
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We didn’t like that the hotel customer services was so bad. We had to wait along time to get in and out of the car park Also no one did room service for us even when we put the note on our bed as they requested. Second night we came home to no body wash, no clean towels and no bed done. It’s simple thing we expect the hotel to do that’s what we pay for. Also upon checkout we asked for a trolley so I could move our stuff out. They said they will bring it up for me but nothing came. I had to manually go from level 4 make 5 trips to my car and do it.
Read More
Dayle
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was good and the service was good. But the TV didnt really work and paying $45 for parking then having to ring reception anytime I needed to enter or exit the carpark was ridiculous
Carolyn
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Located inside the Sofitel, this hotel is like having all the extras without the price.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I say at this hotel regulary for business trips, the last two occasions the A/C system is not working and a fan is provided. On this trip there was no room service until the third day, this is including your bathroom towels being changed. This is not what is expected in a quality hotel of 4 star.
Raymond
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel on the Main Street and excellent facilities
Julian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location with ample choices of restaurants!!
Gerald
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location, the area is loaded with dinning options.
David
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place to stay, well priced and many dining options
chris
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The advert about utilities does not tell you you have to pay per day to use them. The air conditioner did not work making the room hot.
Warren
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Complicated check in, room was average, but not bad for price, to come and go from on site parking, you have to summoned staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Marsden Viaduct

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Marsden Viaduct

Traveloka (2)
Other sources (304)
8.4
Very Good
From 304 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Marsden Viaduct

Number of reviews per page
20
40
Top reviews
Verified traveler
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

None of the membership deals were applicable. Room was available but the woman didn't allow early check in. The check in process was pretty crap too. Having to ring a number to then have someone come and get you seemed very odd. No exclusivity about it. This shouldve been mentioned upfront rather than a hidden process after paying for it. The glass windows were filthy. The rubbish bins had milk stains on them. The bathroom floors were so gross.
Read More
Nicola
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice property bit strange having to go to the 3rd floor to check in It states on Expedia that there is pool facilities which is why I booked. The day before I received a welcome letter saying you have to pay $25 for pool access that should have been on Expedia warning us
christine
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is comfortable and the front desk is friendly. The problem was I booked a handicap accessible room and I had to walk a very long way to get to the room. Amenities were minimal but the room was super clean and comfy
Leesah
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Service at check-in for me (as a regular) is always exceptional and fast, which I really appreciate. Thanks Marsden Viaduct team.
Di
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely
Hazel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, quiet close to eateries etc definitely stay again
Ruth
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent location in the city, a little hard to find
Shayna
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Definitely needed more staff for check in and checkout, there was
savannah-eve
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely staff, very helpful welcoming staff member in arrival.. Room was gteat view was nice. Overall a great stay.
Henry
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I felt like I was wealthy, staying in a place for the rich but for less then it would have cost me at a motel. I had a lovely room, a balcony, a bath, a comfortable bed and a view of the sky tower. What more could you want from a hotel. Would stay again and will recommend it to others.
Mary
icon-Business
Business
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We didn’t like that the hotel customer services was so bad. We had to wait along time to get in and out of the car park Also no one did room service for us even when we put the note on our bed as they requested. Second night we came home to no body wash, no clean towels and no bed done. It’s simple thing we expect the hotel to do that’s what we pay for. Also upon checkout we asked for a trolley so I could move our stuff out. They said they will bring it up for me but nothing came. I had to manually go from level 4 make 5 trips to my car and do it.
Read More
Dayle
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was good and the service was good. But the TV didnt really work and paying $45 for parking then having to ring reception anytime I needed to enter or exit the carpark was ridiculous
Carolyn
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Located inside the Sofitel, this hotel is like having all the extras without the price.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I say at this hotel regulary for business trips, the last two occasions the A/C system is not working and a fan is provided. On this trip there was no room service until the third day, this is including your bathroom towels being changed. This is not what is expected in a quality hotel of 4 star.
Raymond
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel on the Main Street and excellent facilities
Julian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location with ample choices of restaurants!!
Gerald
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location, the area is loaded with dinning options.
David
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place to stay, well priced and many dining options
chris
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The advert about utilities does not tell you you have to pay per day to use them. The air conditioner did not work making the room hot.
Warren
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Complicated check in, room was average, but not bad for price, to come and go from on site parking, you have to summoned staff
Number of reviews per page
20
40