Villa Alejandro

Checkin was difficult and everyone seemed to be having the same problem and would take between 30 minutes and 2 hours depending on the guest

We enjoyed the clean common areas, coffee, water and friendly staff. The room was small but adequate. Bathroom was very small and clean

Great mountain views. Air conditioning works well. Room and grounds very clean.

Room was in good condition but the internet was out the entire 4 nights we were there

It wasn't what I expected. A room where I was asked to take my shoes off when inside. Contactless check-in was a hassle. Got a question - ask the Virtual Assistant. I don't have a problem with new trends, but when it comes to stays, I prefer the human contact.

Property was very clean and in a great location. Room was very small and very limited towel use as there were only two and they weren’t replaced daily nor did they dry out in the humidity.

Great little spot with nice atmosphere. Walking distance to town. Great staff. The kitchen is shared, which worked well for us. The check-in process is virtual, which was different for me. Once I set up WhatsApp on my mobile device, it was easy. The virtual staff was very responsive. Lots of guidance was given on using the Villa facilities and local attractions and dining.

Great location, great room and very responsive hotel.

Nice room.

DOOR DOESN’T LOCK. I was able to open my room door while it was locked. Felt very unsafe. Tiny room in a VERY public space. Had to walk through a kitchen full of strangers to arrive at my room, there is no other entrance. Very noisy neighbors all night, got no sleep. Room is clean and area is nice looking but that’s it. Very expensive for what they offer. DO NOT RECOMMEND! Terrible experience.

Nice facility. Seems no one wanted to cook, including us. It is in town and can be noisy on the weekends. Staff was very accommodating to our requests. You can leave your luggage in the lobby if you get there too early for check in or too late for check out; it’s not secured so you might want to bring a lock. Fortunately, wasn’t an issue. Boquete is humid. There may have been a little mold in the bathroom. I wasn’t going to look that closely. There’s a little bit of a hill to climb to get there. Very close to shops, restaurants, river, park, etc.

The WhatsApp front desk was very responsive to any questions and we appreciated the way they communcated. The room in this old house was huge! The bed was comfortable. The thing that bothered me was that most of the floorboards of the hardwood floor were loose. This meant every step was very loud. It was not pleasant when getting up in the middle of the night. I felt bad for other guests in the building.

The room was in very good condition and the Villa is very nice. The grounds are lovely. Our room though was so small my husband and I hard a hard time maneuvering around each other and our luggage in the room. Also, the bed had a little hump in the middle so I felt like I was rolling off the bed at night. The bathroom also is so small even a petite person like me had to sit almost sideways so my knees weren’t knocking into the wall in front of the toilet. Check-in was also a little cumbersome being all digital. However, for 1 person, especially a petite person, the room would probably be fine. And I’m sure there are much larger rooms and suites that we would have preferred at the Villa.

They gave me one of two rooms that were upstairs. I was under the impression that the rooms at this location were studio rooms in cabins where a beautiful garden was outside your door. I was completely taken a back by the room given to me as it was up steep, slick ceramic stairs. I would not have booked at this location had I known that. I have a bad knee and the hills in Boquete I knew would be a challenge I was willing to take, just didn’t want a stair challenge to go with it. My room had a balcony with a Mountain View but pretty much everywhere in Boquete has a Mountain View. My balcony was right over the little parking area and had a street light that illuminated the room at night. It did not come equipped with blackout curtains or even a dark curtain. White curtains that allowed the light to come in. Could have been solved with a sleeping mask which I accidentally left at home on my nightstand. The room itself was clean and well appointed with hot water. The bed was comfortable. No faults whatsoever. Be aware that the check in is completely on line, and a little bit of a pain for the tech challenged. Typing everything on my small iPhone took a lot of time. And nobody around to help me get my luggage upstairs and I hurt my back the first official day of vacation in 28 years. No fault with the location as it is a couple blocks from Boquete town. The staff was lovely and helpful even with the language barrier which I do not have issues with.

Nothing worked for me. It's 100% virtual, so no real help. And, they are 100% unwilling to give when all goes wrong. First, when I pre-checked in a few days prior, I was assured I'd get my code & key upon arrival. Not so. Day of arrival (I was on a tour all day) I was told I had "documents" to sign before I'd get my code! That plus trying to find my room's lockbox with key took 45 min--I was already exhausted. All that was so stressful, I became ill for the whole next day. But, there's more. I explained all this to them and their "policies" didn't "allow" them to even reimburse me for that 1 of 4 nights! But they "care" so much about me as their guest. THEN, the "studio" was so tiny I could barely (and I'm only 150 at 5'7") get around the bed much less have room to walk elsewhere. AND there was NO chair to sit in. NONE. There were only 2 uncomfortable stools that didn't even allow sitting back in; too unstable and not enough back on them! I couldn't leave that night but did the next morning before 11 a.m. but still they would not even consider reimbursing me for that one, much less the entire booking. I'm older, so maybe young people love it, but I hated it and could not be comfortable at all...even the bed was too low to have a comfy sit. I returned to the Panamanian style hotel I'd been in where the room was large and comfy but not perfect. I loved --the staff were fantastic!

The Villa is a beautiful property. The internet connection via WiFi was down during our stay. I was not able to do the online work and video appointments I had scheduled that week.

Very clean room and very quiet. WiFi is great and I really enjoyed having free parking right beside the building. The staff made sure I checked in ok as there was self check in.

I had a good experience at Villa Alejandro. They did not have a front desk but the virtual reception was prompt and very helpful. You must register in advanced before they provide you with code to access to key to your room. I stayed at Casita 3 and it was clean and spacious. It has a nice private balcony. This property is conveniently close to various shops, restaurants, and groceries stores.

The place was great. Close to everything you might want. Quiet.

There is a balcony where i would drink coffee. Most everything i would need was within easy walking distance